Love the location very Automed mcdonald's employees are seen laughing and goofing around the back kitchen. Hardly, anyone has customer service knowledge, which takes about 5 to 20 minutes for a simple order. Do not recommend this location, but I love the feature aspect and are very automated, but not the staff.

Nicholas Garber

Food was fine, consistent as usual. Big Mac tasted just like a Big Mac. One of the sandwiches was missing the cheese AND the mayonnaise. Food didn't look like the pictures. Delivered by Uber Eats... guy was fantastic.

Kayla Smith B

Be careful with this place. It gets overly crowded and attitude gets very up and down during rush hours obviously. They will tell you you'll have to wait for certain items longer than other orders to keep you waiting for your order longer overall. One lady was trying to tell someone in the drive thru that they didn't order anything but after they refreshed the system it said their order just as they were leaving. The Happy meals are always sold out for the special ones and they give you looks when you order them. At the very least my food was usually prepared properly except for certain times having stale fries and ice cream being on and off. Overall it's nice for the experience and to be close to Disneyland but not as close unfortunately. The one down the street could be equally as bad or good depending on you.

Alan Zheng

I visited this restaurant twice and both times had issues with food quality and speed. The only positive aspect was probably the dining room person that was working hard to keep the place clean. Average service time after placing the order on the kiosk ranged between 12-17 minutes. Orders were being bumped off the screen to likely “cheat service times” which is likely why they are getting away with slower speed of service since they are manipulating their speed results. Fries were lukewarm at best for both visits and buns tasted like they were toasted but left sitting for longer than they should have. I will always be a loyal McDonald’s person when I travel the world. Hence why I am giving such detailed feedback in hopes this helps move the needle on their restaurant metrics

Jackmonious

Food was good like typical McDonalds. Wait seemed kinda long for how slow it actually was. Considering how long McDonalds has been in business it just seems to lacks any real understanding as to what it is. It's disorganized and has no flow. I remember watching the movie 'The Founder' and how McDonalds just flowed and had almost a life to what it is. McDonalds doesn't have that anymore and it's sad. I've been a fan since I knew what a Happy meal was. I hope McDonalds can find it's groove again someday.

Danielle Broz

Force you to order at the kiosk. Waited 20 minutes for food and still got stale fries and the burger patty was definitely old. Coke doesn't taste that great either, the 1 machine tasted dirty.

Yan Li Rosa

It's happening with most of the restaurants. Prices rose, and the portion of the food shrunk. I ordered two spicy mc crispy, waited 13 minutes to get the food, and the hamburger was so mini it's ridiculous 😫

Both times I went for breakfast, I am glad I checked my order. They repeated it back to me correctly but then gave me a wrong item. The other time they left the cheese on it (I am allergic) I will probably not go back because it wasnt a one time thing it was multiple times this occured.

AAQIB ABDULLAH

Horrible new management, the workers would literally would lose their jobs if they give the right quantity of fries and give the right amount of swirl on cone. DO NOT GO HERE IF U DONT WANT TO BE RIPED OFF.

Alex Love

If I could give 0 stars I would as someone who worked fast food my self every time I come to this location customer service is a joke. Come here if u wanna stand at the counter and have 5 workers side eye u and walk past u without saying anything or walking by so fast they won't let u get their attention . Came in tonight to the same experience only to have the manger come over and actually help me after a worker stood Infront of me ignoring me only for the. Manager to ask me for a good review after she finally took the time to help me . If u don't want to deal with people don't work in customer service end of story .

grace rose

this store is in shambles. switching to all digital is the worst thing they could have done. for 3 sodas (which ended up just being cup we filled up ourselves) we waited over 10 minutes and at that point we were ready to just abandon our order and money because of how unorganized and useless the digital ordering system was. everyone was angry, annoyed, and frustrated around us. pass on this location. not worth ur time or your patience…

Avishay Halpren

Worse McDonald's experience ever. Food sitting for 10 min before called, arrived cold, missing fries after so needed to wait for them again, asked to redo food as it was cold, manager said it's fresh so we can eat it. After telling him again he Agreed to make it again. Total we waited for 20min for food,

Ashley

I’m beyond disappointed with this McDonald’s. After placing my order at the kiosk, it took over 25 minutes for my food to come out. That completely defeats the purpose of fast food. On top of that, the building had zero sense of customer service—no one checked in, no apology, nothing. If I wanted to wait that long for a meal, I could have gone to a sit-down restaurant and had a better experience. Extremely dissatisfied and won’t be back anytime soon.

Daniel Jones

Absolutely a train wreck ! Literally across the street from Disneyland and orders took 30+ mins to get , understaffed and no organization. All I ordered was a Mc double and 2 chicken wraps and a happy meal and I almost left thinking they forgot to even make my order as people who came in after me were getting their food

Ben Wanless

Walked to this McDonald’s after a day at Disneyland. We ordered from a kiosk in the store, never saw our order pop up on the order tv, there is about 4 workers in the front scrambling around with food orders, none of them have system to process the orders, one worker has no voice to say the order number and this is the worker that mumbled our order number then put it on a back shelf, we waited over 20 minutes and still nothing, asked if our order is up and they said oh it is here on a back shelf, we had a cone and that was never made, we demanded a new hit order of food, this was processed in about 3 minutes. Don’t go here…yes it is open until 2am and location is good but it is not organized, professional. We should have grabbed some over priced Disney food on the way out at closing time. We will definitely not go again even though it is right next door to our hotel. Go to Denny’s instead.

Junior Castillo

Was waiting over 20 minutes for my food. Mobile ordered and got there 10min wait asked 2 people, 1 being a manager about my order they said they get back to me and she never did. Ended up leaving without my food because I had to go I asked about it and stood there for over 10minutes it was a simple Big Mac combo. I’ve worked in fast food and in kitchens for nearly a decade and 20minute ticket times are serious. What annoyed me was the fact that I order ahead of time and stood there for an additional 10 minutes ask a manager about my food AND STILL LEFT EMPTY HANDED. You’d think you’d want to service the people who are physically standing there waiting for there food ready to grab and go but no. As I left I noticed a whole rack of buns just fall to the ground and I hope to God they don’t reuse them