Christopher Glerup

⭐️⭐️ The staff at this Sonic is always friendly and polite, but the food quality and consistency have been disappointing on multiple visits. I’ve received undercooked mozzarella sticks once, and another time I ordered a 6-piece but only got 4 in the bag. Most recently, I ordered a Frito Chili Cheese Wrap and got a small folded tortilla with just a few Fritos, chili, and cheese — nothing like the full, loaded wrap I’ve gotten from other Sonic locations. It seems like this location struggles with quality control. The team has great customer service, but the food needs more attention to detail to match that same standard.

Alan

I had a cheeseburger for dinner. In 2 hours later began my seven trips to the bathroom. Apparently there was something wrong with the food tonight

Melissa Crozier

Placed a breakfast order for a breakfast toaster with no egg. (So a grilled cheese with bacon) Staff was friendly, service was quick, outdoors area was clean. My complaint is (I use to work for sonic so I know how this works) They staff is trying to “beat a clock” and in turn my food gets slapped together and comes out 1/2 cold, see below picture! The cheese is only 3/4 of the way on the bread. As you can see it is only 1/2 melted. I took one bite and of course the bacon fell out of the sandwich. I couldn’t move it onto the bread as it is cheese and was stuck just enough on to bread I had to eat it like this. Good points for the fountain drink being perfectly carbonated and the tater tots not being overly salted and crispy.

Nicole Lewis

People are nice but the food was too greasy. Had to get a remake of burgers due them dripping grease out the wrapper. The remake was ok. The breakfast burrito was soaked in grease. Feel sick after eating here.

+1

Tyler Mcfarlin

Apparently, they were too busy or too lazy to manually enter in the details of our gift card. So, they get to waste all that food and lose a customer. Manager didn’t even want to come out and discuss. American Express gift card. Super standard stuff here.

Sarah Bryant

My husband stopped by Sonic earlier and got ice cream for us to enjoy tonight. We started to eat it and it tasted like straight up soap, it was awful. We didn't realize it until after our son had finished off some of his. Now I'm concerned that we ingested something chemical wise - unknown what it is and what side effects we will have. Super disappointed and worried.

Grace Addington

My brother picked up what was supposed to be lunch for us on 8/7/2025 and they told him the fryers are down. They are the only Sonic in Aubrey currently open in my area as the one in Cross Roads is completely shut down now, so our only option. Since the fryers were down, we went with just burritos. They took a long time to get and the egg in them was disgusting, it was not even yellow at all and tasted horrible. There were also hairs in the food as well, which might have been an accident but could have been intentional based on the service he received. We will not be going here anymore, the food made us feel sick.

Kody Davis

Ordered a large chili cheese fries and basically paid for a large and got a small this Sonic’s going down hill more and more

Michael Quintanilla

Place doesn’t seem to care about customer service. The guy taking my order simply made me repeat myself so many times I honestly lost count. He did apologize repeatedly so that’s understood. The bigger problem I had was once my food came out, which was a very long time because they were packed and so I try to be understanding except at my food was very cold. When the food was brought to me, they left out some of my order and the kid went back inside. With the promise to return with my things, but instead started serving other customers again. By the time I got home, my food was already gone because I ate on the way home, and every bite of it was about as cold as it gets. After having waited that long and still getting cold food I absolutely cannot put blame on anyone but sonics lack of concern. All other locations are awesome but this one in particular has let me down enough to alert the public. Cold food such as mine is against the health code and completely unacceptable.

Hudson

THIS PLACE IS DISGUSTING! WHEN I WALKED IN TO GO TO THE BATHROOM THEY WERE MAKING FOOD IN THE BATHROOM! THEY SAID IT WAS"EMPLOYEES ONLY"BUT OBVIOUSLY IT WASN'T BECAUSE IT SAID BATHROOM!!!! I DON'T KNOW WHY THEY'RE MAKING FOOD IN THE BATHROOM BUT DON'T COME TO THIS DISGUSTING PLACE!