Subway

Hayden Atkinson

If I could leave -0 Stars I would apparently you cannot get any extra black olives or similar toppings because of the owner's policy I can't believe that I can't even get charged for what I want on my sandwich then when I tried to pay for it they wouldn't allow me to and all of their other toppings were rotting just like the teeth in the lady face that was doing my order the fact I cannot pay for what I want on my sandwich is completely asinine and completely unprofessional never go to this place

Joshi Martinez

A guy took my order and he was on the phone talking to a lady on speaker and he don’t do my order right I put my food in the trash to be honest I recommend to go to other subway

Pam Dunn

At 3:39 today, I placed an online order for pickup at 5:10. At 4:30 I realized my sandwich had extra items (onions, cucumbers, and spinach) which I didn’t want so I called. So even though the receipt said my order was “being prepared” the extremely rude lady on the phone said they didn’t have my order. I asked if she could just write down the items I didn’t want on my sandwich. She just kept replying that they didn’t have my order and couldn’t help me. Needless to say, I was pretty upset and when I got to the store, I let them know that I would be writing this review. So I got my order and headed home. Now the real surprise…there was nothing but meat and cheese on either sandwich. So I called the store again. They said everything was on the side in a “cookie bag”. So I go back and look. My bad had the the very 3 things I asked her to remove earlier but she “couldn’t”, but it didn’t have my lettuce, tomato, etc. It seems obvious retaliation on her part. Besides, if I wanted to make my own sandwich, I wouldn’t have ordered from Subway. Lesson learned…no more Bellmead Subway.

Lauren Janey

If I could 0 stars for the experience I would ... Why install self service kiosk, then when the food is ready not call it out for the person to come get their food. Employee finished the order and then instead of calling name out to say the order was ready, she placed it on the counter and just moved on. I had to go up and check on my order for her to give it to me. Do better subway owners. Hire competent people that have common sense.

Alyssa Bodin

They completely got my order wrong and when I brought it to their attention, the looked at me and asked "What do you want me do about it? Change it? " They looked at me like I had done something wrong for them messing up my order. I will NEVER come back to this location. So rude! I paid for what I wanted but definitely did not get it. Very disappointed!

Maricela Dominguez

10/01/2025 Stopped by my local Subway and let me tell you that was my last time. Service was horrible, asked for extra olives and was told that I could not get any extras due to causing the company money. Personnel was at each others throats and the manager had a horrible attitude towards the employees and customers. I will be absolutely be taking my business elsewhere.

Matt Coleman

Stood line for 15 minutes and nobody served me. There are three people working, and only one person was ahead of me ordering. Not sure what the deal is with this location, but the service is very bad.

LinnWest3

This location is constant on not making food to order. Continuously I order online. Continuously my order is wrong. Continuously falsifying "more", "extra protein", "piled high with protein, loaded with a full serving of veggies", "50%more protein +$1.50", "Double protein + $3.00". DO NOT PICK THESE OPTIONS YOU WILL NOT GET THEM!!!!! Continuously I choose these options and continuously I do not get them. Continuously overpaying (tipped each visit in hopes my food would be made to order if I tipped them , NO LUCK!!!!). Continuously I have given this location a chance, continuously, over & over. I can not continue wasting my money at this location as they continuously don't prepare orders correctly. This Subway is a waste of space. DO NOT BOTHER EATING AT THIS SUBWAY. GO SOMEWHERE ELSE.

Blaine Willbanks

Visited the store during lunch at approximately 12:30. No customers were in line, with the exception of the 2 customers who walked in before me, who were also placing their orders at the kiosk. After waiting for 15 minutes, and watching at least 6 customers come in and place their orders in person (not at kiosk) and having their orders fulfilled before mine, I asked about my sandwich. I was told it was still being made, which it was not. They then begin to make my order after I asked. I politely asked the cashier for a refund, as it had been over 15 minutes and I had to go back to work. The cashier went to discuss this with her manager and I overhead the manager telling the cashier (who I spoke with) that “the sandwich was made and I don’t know what to tell them” referring to the me. I politely waited until the cashier came back with my sandwich and again stated I wanted a refund for having to wait so long, it had been 20 minutes at this point. From across the store the manager shouted at me ”the sandwich is made, I’m not giving you a refund”. I quietly left the store without my sandwich and will be disputing the charge with my credit card vendor. Kudos to the cashier for being courteous and polite the entire time. Cannot say as much for the manager on duty.

Abby Lobianco

I rarely leave reviews, but this experience left me genuinely upset. I’ve never felt so uncomfortable in a food setting. One worker, in particular, was extremely rude. After reading other reviews, it’s clear I’m not the only one who’s had this experience, which honestly makes me feel a little less alone. Still, I left Subway and cried in my car. You never know what someone is going through. Please treat people with kindness.

Arianna Yingst

I usually try not to be a complainers but having an attitude when I ask you if you double toasted my sandwich is crazy. Along with when I ask you to toast it again you look me in my face and say “ I mean you can feel it it’s toasted so what’s the problem” all I put in the instructions section is “please double toast it with condiments on the bread before meat and cheese” I would have understood if they were swamped with orders but there wasn’t but 3 people in the store and 2 orders on the screen. I understand younger workers working but I didn’t ask them to remake the sandwich. So why the attitude? I asked if they’d toast it again and then when I bring up I put it the instructions to double toast it the response I got was “ we don’t go by that” this isn’t my first time with this issue last time I had a worker tell me “we don’t do instructions but your note looked like someone we’d get slack for not doing” i didn’t say anything then but getting attitude when all i asked was for it to be toasted again is dumbfounding.