Seven White-Lights

Consistency of drinks is lacking. The temperature of my cappuccino was WAY too hot. Their cold brews often taste spoiled so I quit buying them. I go to Starbucks because I know what I’m getting. Not for it being a stellar coffee but the quality control lacks so much, I no longer know what I’m getting at this location even when ordering the same drinks.

Karen Steele

The cashier was nice, only thing is they were out of the topping for my drink ( chocolate mint) yet they didn't inform me of that when I ordered so I felt cheated out of what I expected. As a courtesy they should let customers know ahead of time when they are out of something so the customer to decide on something else.

Sherry Klaus

I stop here when im desperate, this place is mediocre to be honest. Did a mobile order was supposed to be ready 18 minutes ago and still waiting in line... Its just one coffee. This happens all the time at this location 😒

Elle

The atmosphere is so loud and hypersensitizing. I toon a book and 10minutes later i goy my coffee and left feeling overwhelmed Most coffee shops are warm inviting and have a vibe that allows clients to enjoy a coffee calmly or with friends but this location gives off the vibe of please get your coffee and leave which perhaps that’s the brand identity? I’ll need to look it up great service tho 😊

Island Man

Very dirty inside and there was only three customers including myself inside. It was hard to find a chair and table that did not need need to be wiped down. The music was way too loud when I first came in but someone must have realized this as they turned it down after a few minutes. Ordering a Trente iced coffee with heavy cream and stevia in it. My coffee was good and hit the spot on this blazing June afternoon. This Starbucks could be a really nice one with a little attention to detail, like cleaning and disinfecting the tables and chairs after customers depart.

+5

Hunter W.G.

The baristas decided to close the store 45 minutes early cause they felt like it, and were very rude shouting at multiple customers walking up to enter, the barista blocked and yelled from the doorway. Absolute worst way to go about this. How unprofessional. He worse glasses and had black curly hair, didn't get to see their name.

Janna Hackett

This place is filthy. Trash and food crumbs all over the entire floor and countertops. Barista didn’t get my name right, and my drink is spilling out of the lid.

+1

D Garcia

Never been to this particular location but was driving in that area so I stop for my usual. IT WAS HORRIBLE. It tasted liked someone put vodka in my coffee... which on a Saturday night might be perfect for some people but I dont drink. Its goes against my spiritual beliefs. I know starbucks doesn't sell alcohol so that couldn't be possible. I stirred it up trying to mix it better and took another drink....vodka coffee. So I went to another establishment and tried to explained to them the best I could. And explained that i didn't feel comfortable drinking it because of the strong taste of liquor. They were extremely helpful and remade it for me without hesitation. But also informed me that coffee does spoil and when it does it can have a liquor taste. So that made me feel a bit better that it was just spoiled coffee and not alcohol that I had put in my body but paying 10 dollars for spoiled coffee is not something I would expect from starbucks. And I will be calling corporate.

Penelope Armendariz

I recently had a disappointing experience at this Starbucks. I ordered an americano with heavy cream, but the employee at the window didn't confirm my order or inform me of the total. Upon arriving home 20 minutes away, I discovered that my drink contained vanilla sweet cream, a $1.25 up charge I did not request. When I contacted the store, I was told to return in person for any resolution. This was especially inconvenient since their order screen was reportedly malfunctioning, preventing me from correcting the error at the drive-thru. I ended up discarding the drink due to dietary restrictions. Overall, I am dissatisfied with the customer service I received.

Karina White

Colleen the front cashier possess very poor customer service skills. Doesn’t smile, doesn’t greet just “what can I get you?!”. Colleen if you’re reading this SMILE and be nice, it’s free to be polite!

Flower

Marissa or Margaret didnt have enough for a big bill, didnt want to go to the other registers to make the payment. She was lazy & didnt want to do her job for 4small items cayse she didnt want to recount the money. Didnt want to give us her name nor write it down. This is what I got from her. This was ridiculous that she didnt want to go to another registers & get money from there.

Jane

My coffee was gritty so I take it back. The coffee gets replaced but it was so cold and very watered down. I also ordered a white chocolate mocha & it was also very disgusting!!! Needless to say, it was very disappointing to pay for coffee & not get to enjoy it! By the looks of it this Starbucks has many bad reviews…