Ghost Skywalker

I always get Refreshers with Green tea. I wonder how they make them taste good even when I'm barely up in the morning. Also the make your own Refresher is helpful for those who want a Refresher but want two flavors as well and if you want your order to be done order from their app it may help if you commonly go to this location

Karen Carrera

I live in ennis tx where there is no dunkin donuts and I make the drive here because the manager Mr Williams and his crew are so friendly and very helpful. The environment in this place is AWESOME ☺️☺️

Jose Gonzalez

Fast, quick and courteous service. The drinks I always get are consistent in flavor and expertly made.

Bevanna Cardona

Very friendly! The manager was very helpful with recommendations

The donuts are very dry to me, I do not recommend them at all. I like the iced carmal coffee. I've tried several drinks and have been underwhelmed, sadly. The drive-through can be hit or miss. Sometimes, there isn't a line, but it takes forever to get my order. The Baskin Robin's is a hot mess. My friend and I went for National ice Cream Day, and they didn't have much to choose from. The ice cream was horrible 😫

The 2 women was more interested in talking about what they were talking about than coming to the drive thru window to see why I was thinking. They both looked at me multiple times but decided that it was better that they continue there conversation. After just holding down the horn one comes to the window and I tell her I never got my other drink…. ( an apple juice and she closed the window said something to the other woman and walked back and forth then came back tot the window grabbed the apple juice and whispered sorry.. Poor Customer service skills is so common and selfishness is so common nowadays… u can continue ur conversation when u take care of the people who is contributing to your hourly pay.

I went through the drive thru this morning and asked for turkey sausage and it was noted on my receipt but the wrap still was made with bacon.

They made my drink wrong and employee “Sophia” hispanic female with long black hair was extremely rude. I asked her to remake my drink and she went back and forth with for nearly two minutes when she finally took the drink back she roll her eyes at me and slam the window shut when she came back she continue to give me attitude. Left had more espresso and the right one is made correctly.

I give up… the staff is super friendly and very warm and welcoming however…… I’ve been here twice and since they have opened and neither time has my coffee been right since when is the iced cappuccino blended? And the first time I asked for my coffee to be sweetened and it wasn’t. I’m kind of disappointed because this is nothing like any of the Dunkin’ Donuts on the East Coast. I might give it one more shot because I understand this stuff is new, but somethings Gotta give it this point since I have given them a second try… Update…. I just opened my breakfast sandwich and it wasn’t even toasted. That’s just pure laziness….

Absolutely terrible experience. I walked up to the door and could clearly see the drive-thru was open and donuts still sitting on the shelves. When I asked what donuts were available, the employee told me they didn’t have any. I mentioned that I had just seen donuts through the door, and he responded that they were “old” and being thrown away. You’re open until 10pm for a reason, and donuts are supposed to be made fresh daily. This happened on 2/19 at 9:28pm. Extremely disappointing customer service.

I went in and asked for a brown sugar shaken expresso. Got it and it tasted so bitter, they didnt put any syrup or anything. I politely asked the drive thru worker if he could put some more syrup in it. He automatically got a attitude & said they already put syrup in it, i asked if he could put some more, grabbed the cup and walked away when he came back, tried it and it was the exact same. If he doesn’t know with people and put best customer service on he needs to rethink this job.

I am writing to report an unpleasant experience at one of your locations. I called the night before to ask about ordering Boxes of Joe and was told it was unnecessary to order ahead because each box only takes about fifteen minutes. I arrived shortly after 6 AM with plenty of time before needing to be at my destination at 7:15. After placing my order for two Boxes of Joe and an individual coffee, the staff, who appeared young and unbothered, spent most of the time standing around talking instead of working. The store was not busy, so there was no reason for the delay. It took about forty-five minutes for my order to be completed, and I ultimately left without the individual coffee because I could not wait any longer. I typically choose Starbucks, but decided to try this location and immediately regretted it. I believe additional training is needed, along with improved professionalism and urgency.

Their coffee is good when the employees actually listen to what you want, but most of their employees are rude and dont listen to your order. I went this location multiple times sometimes even on a daily and the same employees just seem to treat us worse and make our coffee worse than before.

This is literally the worst Dunkin. They don’t fill their donuts up! EVER! I’ve tried many times over the past years since they opened. Nope. No filling. One bite. That is all you ever get. They skimp BIG TIME. Go to white settlement rd. They FILL their donuts up!

Ivonne Gutierrez

I am writing to report an unpleasant experience at one of your locations. I called the night before to ask about ordering Boxes of Joe and was told it was unnecessary to order ahead because each box only takes about fifteen minutes. I arrived shortly after 6 AM with plenty of time before needing to be at my destination at 7:15. After placing my order for two Boxes of Joe and an individual coffee, the staff, who appeared young and unbothered, spent most of the time standing around talking instead of working. The store was not busy, so there was no reason for the delay. It took about forty-five minutes for my order to be completed, and I ultimately left without the individual coffee because I could not wait any longer. I typically choose Starbucks, but decided to try this location and immediately regretted it. I believe additional training is needed, along with improved professionalism and urgency.

Kinda Alnajjar

Their coffee is good when the employees actually listen to what you want, but most of their employees are rude and dont listen to your order. I went this location multiple times sometimes even on a daily and the same employees just seem to treat us worse and make our coffee worse than before.