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Grand Prairie

Chick-fil-A

Bienvenidos a Chick-fil-A en Grand Prairie, donde nuestra pasión es ofrecerte pollo de la más alta calidad con una sonrisa. Disfruta de nuestros famosos sándwiches y nuggets, elaborados con ingredientes frescos, acompañados de deliciosas ensaladas y guarniciones. Con una valoraci...

Chick-fil-A

Chicken · Grand Prairie

www.chick-fil-a.com
Yelp 3.5 (108) Uber Eats 4.7 (3,000)

Sobre Chick-fil-A

Bienvenidos a Chick-fil-A en Grand Prairie, donde nuestra pasión es ofrecerte pollo de la más alta calidad con una sonrisa. Disfruta de nuestros famosos sándwiches y nuggets, elaborados con ingredientes frescos, acompañados de deliciosas ensaladas y guarniciones. Con una valoración de 4.5 estrellas,...

Bienvenidos a Chick-fil-A en Grand Prairie, donde nuestra pasión es ofrecerte pollo de la más alta calidad con una sonrisa. Disfruta de nuestros famosos sándwiches y nuggets, elaborados con ingredientes frescos, acompañados de deliciosas ensaladas y guarniciones. Con una valoración de 4.5 estrellas, te invitamos a descubrir por qué somos un lugar especial para disfrutar en familia y con amigos.

Què diuen els clients de Chick-fil-A

Chick-fil-A in Grand Prairie is highly praised for its exceptional service, fast speed, and friendly staff, especially mentioning employees like Omar, Kyler and Mrs. Dana. Customers rave about order accuracy and quick issue resolution. Some mention occasional issues with food quality and parking.

Plats populars

sandwich (4) fries (5) gluten free bun spicy chicken biscuit nuggets

Ideal per a

Famílies Ràpid Informal

Tip: Even when there are long lines, they move fast! The staff is very attentive and will offer refills and sauces.

Services

📶 WiFi 🅿️ Parking 🚗 Delivery Accessible 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 👥 Groups

Preguntes freqüents sobre Chick-fil-A

Chick-fil-A ofereix cuina chicken.
Chick-fil-A té horari d'atenció. Consulta el perfil per horaris actualitzats.
Chick-fil-A ofereix els serveis següents: menjar al local, per emportar, lliurament.
Els plats més recomanats a Chick-fil-A segons les opinions dels clients són: sandwich, fries, gluten free bun, spicy chicken biscuit, nuggets.
Chick-fil-A és ideal per a famílies, menjar ràpid, informal.
Chick-fil-A in Grand Prairie is highly praised for its exceptional service, fast speed, and friendly staff, especially mentioning employees like Omar, Kyler and Mrs. Dana. Customers rave about order accuracy and quick issue resolution. Some mention occasional issues with food quality and parking.
Even when there are long lines, they move fast! The staff is very attentive and will offer refills and sauces.
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Chick-fil-A

Opinions de Chick-fil-A Grand Prairie

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3,225
5★
73%
4★
16%
3★
5%
2★
2%
1★
5%
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David R King II

Excellent food. Great unique favor and spices for their chickens, waffle fries, and their chicken tortilla was thick and hearty. They even have grilled chicken nuggets. They was very busy and still got out my family's order just as we found a table to sit down at!!

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Alejandro Waumann

The drive in line is very fast, even during lunch hours! Anytime that they've taken too long or they have messed up part of my order they have given it to me for free or included something at no extra charge. Service inside is also good. They have good service and the food tastes just like it does at any other chickfila.

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jonathan tejera

This place is amazing and move the line quickly. I have visited other chickfilas and during dinner and lunch hours have spent 45 minutes to an hour in line in my car, not here. They are so efficient that even with a long line the longest I have been there is 25 minutes and it has been rare. I always order ahead on the app too. They should really teach other chickfilas how to do their service.

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Julie Rothrock

This location is clean, well maintained and had a great staff. It's my go to when Panera doesn't have what I like (normal for the Carrier location) so I am happy that this location is easy to get in and out of and the chicken minis with honey are so good. They will also do 1/2 tea and lemonade, also one of my favorites.

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Charet Ramsey

Love me so Chick -fil- A

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D. Buckingham

There's not one Chick-fil-A that I have been for a dozen of them just in my neighborhood and within a 10 mi radius the employees the atmosphere everything is wonderful.

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Mark Flesher

They were very busy, however the line went super fast. The line was also extremely organized as per usual. Got the spicy chicken deluxe after a round of golf and it was delicious. Diet frosted lemonade is also a treat and it is on par with the other location I visited. This is the first time I've ever been to this Chick-fil-A as I live over in Tarrant County and was just over here for golf.

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Charlie Martinez

This is a great location, especially with the quality of service you receive here. Everyone was kind and attentive to see if you need anything while your here. Would definitely recommend this place to anyone looking to get great quality food and service 👌

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LaTisha Griffin

Even on a 38 degree day, I moved quickly through a very busy morning Drive thru line. I was greeted with a smile by attendants at my window. My order was taken without out error and brought to my car versus waiting at the window. Excellent service. I hope they switch the attendants often. 38 is cold, but again... they were still awesome. And food was great! The fruit was SUPER fresh.

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Michelle L. Bowers

They never disappoint! From the fast, friendly service to the "My pleasure" at the end of the order. They have customer service down to a fine-tuned art! Of course, the delicious, hot every time grilled nuggets don't hurt either--love my Chick-fil-a!

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April Lewis

Awesome service as usual. Food taste the way it should, served hot and fast. Cool new thing I noticed in the restroom was mouthwash. This is GREAT!!!! Chick-fil-A really does want to deliver a excellent experience from beginning to the end. Which is why I find myself at one of their locations at least 2-4 times a week.

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Shannon Webb

Food was made very fast and was hot.

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Reyna Cuellar

Always great spot for delicious burgers :)

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Arturo Avila

Hot and fast. Great service

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Marion Napoleon

Chick-fil-A has the best customer service of any fast food restaurant around! This location has service and quality down to a simple assembly line that provides great customer service from the moment you enter the parking lot. Love, love, love the kids meal options and the salads. Been a long time family favorite for years.

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Changing My Ways

Me & my wife had an exceptionally great moment at this location for lunch today. Customer service was on point !!!!! 👏👏👏Food was fresh especially the iceberg lettuce. The waffle fries are our All-Time favorite LOL Overall we give this restaurant 5 ⭐⭐⭐⭐⭐'s. Very clean on the inside and outside. Restrooms are exceptionally immaculate as well. 👍👍👍👍 God Bless Everyone

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Krystal R

You honestly can't go wrong with Chick-fil-a. The customer service is unbeatable. The staff is always friendly, well mannered, pleasant and attentive. The overall quality of service and experience is just awesome. The lines can be long (for good reason) but their system for those lines is great. Chick-fil-a is definitely the standard for fast food, customer service and experience. Just awesome.

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Kaitlin Silvey

This pace is always busy, but for good reasons! Good service and great food with pleasant and attentive management. There are always fresh flowers on the table. This location has a small children's play area inside. If the parking lot and dining area were any bigger, this store would always be packed.

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Heidi Chanthamany

Great place, fast service. Currently undergoing construction so a little inconvenience at drive thru, but staff doesn't skip a beat. Love the Christmas decorations at this location.

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GPTX _

My drive thru order is always good and convenient.

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Chris Eickel

Just as fantastic as always, no complaints here. They are always so consistent in their food. The employees are top-notch and so considerate. Too bad all companies don't operate like Chick-fil-A.

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Quanda Minor

This will always have the best customer service in America!!! They should go all over teaching there methods.

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Robert Smith

As always good food at a decent price and excellent friendly service

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Jaime Benitez

Always a great experience. Traffic can get congested but it clears pretty fast. Ordered a 12 count. It came with this as a whole nugget.

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Alexis

My go to location. they are very consistent! The fries are usually hot, service is kind and quick, orders are correct.

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Vincent

Drive thru gets me right each time. Quick and my food is good EVERY time. Thank yeww

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Jacorrian Smith

I mean do I even need to review this place!? I've yet to be disappointed with any Chick-fil-A I've ever been to. The staff here are always friendly, service is always speedy and food always fresh and delicious! 10/10 would recommend.

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Hoang Tran

One of the most efficient drive through experience compared to other Chick-fil-A location. I dont have to wait long to get the food no matter how long the line is. The food is always hot. Keep up with the good work! 👌

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E C

Great service and friendliness! I want to congratulate and bless Luis, Dana, William, and John for their great hospitality. I also want to thank CFA for having a playground which is one of our key decision factors when eating out with our kids. Congratulations to the manager for his/her great team. May God continue to bless you all so you can be a blessing to others.

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Mafer O

Always is a must to eat here.

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CiCi Chaucer

This was my first time ordering from Chick-fil-A in my recent memory. I was there at 10 a. M., And my cashier, Carlos, was very patient and understanding with me and answered all my questions. The staff there were all nice to me and made sure I got in and out with the correct food!

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Cindy Tristan

Thank you for this beautiful gesture. We just arrived from Houston for a funeral for the loss of our aunt. and stopped in to stretch our legs. The dining room was closed but we were met with kindness and this thoughtful gesture. Thank you. This meant more to us than you know.

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Danielle Prince

Parking lot is kinda annoying with construction around Carrier Pkwy but curbside ordering is a definite plus! I love 💕 ordering on the app because you have plenty of text boxes to type in optional meal customizations! Like, large soup...my kids share, so I type “2 spoons & extra bowl.” I got it and didn’t feel like I was annoying the person taking my order. I even got to type “2 cherries please” for the milkshake they shared so the kids BOTH got a cherry 🍒! Thanks so much CFA! Y’all are the best! I’ve heard rumors you can order a Strawberry 🍓 and Oreo milkshake 1/2 and 1/2! I hope this is true...wish me luck for my next order! 🍀

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Angel Banda

This Chick-fil-A has out done itself! Top rated restaurant for me. I will definitely come back.

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fermin auces

After I got my order I went to take my daughter the 10 pc heart trays for Valentine’s Day to school and realized they never put any chicfila sauce or any straws for my drinks. 20 chicken strips no sauce 😤 hate when that happens

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Geocacher Chris

We love going to Chick-fil-A. The food is fantastic and always consistent. It feels very comfortable going into the store. All the employees including the management are very pleasant. They always say "My Pleasure" when I say thank you. Well, it's tough to find parking at times, the drive-thru lines move super quick.

Mahmoud Ibrahim
Mahmoud Ibrahim

RUDY WAS AMAZING, helped us out saturday morning. great guy overall and great service. helped me order for my first time at Chick-fil-a, will definitely come back

Gary Golden
Gary Golden

Go see Kyler he is ALWAYS super nice and friendly while making sure things are running smoothly. I think we can all agree that fast and friendly along with fresh food is EXTREMELY hard to find these days in this industry. Much appreciated!!

Candelario Mora
Candelario Mora

We go to 100s of chick fil As around the country. This is by far one of the cleanest, most organized ones we have ever been too. The employees were super nice and especially Mrs Dana, she was very attentive and welcoming.

Daniel Windham
Daniel Windham

To be honest I always thought chick fil a breakfast was overpriced crap that didn't taste that good. That was until I tried their spicy chicken biscuit. Holy Jesus that is the best damn thing ive ever eaten for breakfast. This place is amazing. Extremely professional and got my order out in a timely manner. If you come here before 10:30, get the spicy chicken biscuit!

Erick Mendoza
Erick Mendoza

Outdone themselves. Where currently on a budget and only go out once a moth we went to chick fill a and shortly after felt unwell we called to let them know. And they took care of business and did something very unexpected… they not only took care of the meal but they also made sure our next meal was covered truly out doing themselves. I called to let them know that the meal hadn’t sat well with our Stomach I was not expecting this level of treatment. I will most definitely be returning next month. Thanks to the excellent team shout out to ms marry. And Mr Carlos.

Helen Rodriguez
Helen Rodriguez

I'm obsessed with Chick-fil-A! They're always the best at everything they do. I know what you're thinking, "But what about the long lines?" Well, let me tell you, those lines move FAST! I've been to other fast food places with shorter lines, but they always seem to take forever. Not Chick-fil-A! Even when the lines are crazy long, they get you in and out quickly. Every time I'm blown away by their efficiency. The staff is always friendly, courteous, and working hard to get orders out quickly. They're pros at what they do, and it shows.

Kyle Henry
Kyle Henry

This location is the best. I have always ran into this particular manager. Her name escapes me, but she has always had a great attitude. Today I came in with a stroller and I planned on making a few trips to get everything in the car. The lady who I assume is the manager, told me she would carry out the food that way I did not have to make multiple trips. Excellent customer service.

KeysMichelinReviews
KeysMichelinReviews

Amazing location. Went there after a tennis match with the whole team. The customer service was amazing. Fast, very friendly, and very clean. Food was hot and the lemonade gallon was actually really good despite being 13 something. They had workers going around asking if we needed refills, sauce, or any help at all times. Keep it up!

KT Van Tran
KT Van Tran

Definitely love coming to Chick-fil-A is very tasty very consistent and the employees always get you out and timely matter. Thank you Chick-fil-A for being awesome and never messing up my order I hope I become a red member one day so I can get the rewards on my Chick-fil-A app. Definitely download the Chick-fil-A app you will get free stuff on your birthday

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Colette E.

This location is a top spot! They move quickly and have good order accuracy, love the gluten free bun! The one time (out of many amazing times) I had something wrong, they fixed it immediately while …

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Colette E.

This location is a top spot! They move quickly and have good order accuracy, love the gluten free bun! The one time (out of many amazing times) I had something wrong, they fixed it immediately …

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MsButterfly F.

I got to go order on May 20th on Carrier in Grand Prairie Tx. The food always great, the service always superb. They always so nice fast service and friendly at all the other locations in other n…

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Carlos R.

Customer service was 1000% a staff member named Omar was outside directing traffic and let me just say he is doing a bad ass job at it, someone give this man a raise.

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David N.

This is by far my favorite fast food choice. We have all seen TV ads for that great sandwich and we go get one and it looks like it was run over by a truck - but not here. The sandwich looks exac…

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Dr Joshua Kolawole

I Love Chick Fil A for their courteous and discipline staff. Nice dressing and excellent meal. I have issue with their high staff attrition rate. Work more on organizing the very busy day. Look oit for better digital solutions. However, I will Love to buy your franchise someday very soon.

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Diana Diana

I was dissatisfied this time around ,they didn't have my order ready even though I ordered online. I had to wait more than what I expected it was a mess 🙃 ,I was disappointed that I didn't even enjoy meal.

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Tieg Laskowske

Usually I have had a good experience here. However, I recently placed a large order (16 people) for carry out. They did not start making it until I arrived, and it took them 20+ minutes. I was in a rush and didn't check the order before I left the restaurant. When I got to my destination, I found there were 4 or 5 drinks missing and at least one sandwich missing. So, I'd advise against this location for the big orders. Or else do catering so that it's easier for them. [I have since learned that all Chick-fil-A restaurants wait for you to get there before they start making the order.]

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john doe

Typically a great experience at this location. Orders are taken pretty fast. Lines go down quickly as well in drive thru. Staff is great & friendly never had issues with them. I have noticed in the last few months it has become forgetful. I have not received yogurts, extra fries, or chocolate milk a few times. My orders for the most part are accurate. I can say that in my last 5 visit here they have gotten my order wrong 3 times. I asked for a grilled chicken sandwich got a reg chicken sandwich, asked for sweet tea 1/2 & 1/2 received a coke, asked a deluxe chicken sandwich received a plain chicken sandwich (I was going to head back on this one but was very hungry so I ate it). The service & accuracy remains much higher than the other fast food places around so I keep coming here. Understand we all make mistakes & when it's crazy busy it can happen to anyone. #EATMORECHIKN

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Gary Richard

Never had a problem with this Chick-fil-A although it's always packed the employee's are always nice and the drive-thru moves fast.

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Christa Jones

I can't say much about the atmosphere since I used the drive thru. It's very efficient. The staff is all quick and well trained. The lines moves quickly and there are never issues with the order. The food tastes fine but to call these morsels nuggets is just a bit overstated. Their chicken nuggets are tiny and therefore overpriced. Since I don't get to see the grandkids often I just went along with their wishes.

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Carmen Green

I love Chick-fil-A, who doesn't? Besides really good food, the service is what always impresses me. This location missed the mark the day I was there. I walked in, was the only customer standing at the counter, and employees behind the counter walked back and forth (I counted 6) and never acknowledged me at all. I stood there for a little over a minute and I finally had to ask someone who was filling a drink if I could get some service. They of course replied politely and I got my food quickly, but I am not used to being ignored at Chick-fil-A. So, this location can do better in that department. Food was great as well, but they did forget to give me sauce for my nuggets!

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Wm McB

This location was doing a great drive-thru business, but not much inside due to a nightmarish parking situation. Okay food, adequate service, but poor atmosphere.

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Rafael Trujillo

Gr8 meals at very good price, if u r in a hurry this is your place. This place is always clean and fast. Double drive thru is a mess so dont be lazy and opt to eat in instead! I tried the tortilla soup and was very good 😋

C Benavides
C Benavides

I ordered a catering meal and was impressed by the service and the quickness of the drive thru line. However my order didn't have what I was told... more plates napkins and utensils for my gathering. The fruit plate was full and fresh. I also ordered 5 of the many chicken bites and had asked for honey and jellies inside with my order, but it was not there and that was disappointing. Just a reminder to always check your orders before placing them out, to make sure customers had what they asked for. Thank you.

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brandanowitz513

2 stars. I had a perfectly good day, and I wanted some chick fil a to end it. Got a #1 combo with a sprite. Guess what? No flavor in the sprite, and no salt on the fries. sandwich was decent. About…

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brandanowitz513

2 stars. I had a perfectly good day, and I wanted some chick fil a to end it. Got a #1 combo with a sprite. Guess what? No flavor in the sprite, and no salt on the fries. sandwich was decent. A…

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Nathan W.

First time ever spending less than $10 in this place. Is trump briging the price of living down LOL

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Isaac W.

Food is good. It's chic Fil a. service is usually good. They forget stuff sometimes but they're pretty chill though. They'll give you the things if you go tell them.

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David G.

Even though they are on a property with limited space, they always handle their rush hour well. Send order takers to your vehicle, which reduces the wait time. \n\nOrder is always accurate. \n\nW…

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Tiff King

Routing for drive thru is a hot mess

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Brandon Lopez

My go-to chick fil a. I've been disappointed the last 3 times I have visited. Every single time, I was missing 2-3 chicken sandwiches from my order. Price wise, that's a whole $15. The first time, I had to drive back, and the other times, I happened to check the bag during the visit. I dont live too close, so it's annoying not to be sure we are getting what we order. I used to just trust I was given the right order, but now I'm recommending to please check your bags there! To make matters worse, the sandwiches we ate were not top quality and was more fat than chicken. I'm honestly really disappointed since I buy for my family of 7 here often.

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Mercy Persinger

Friendly people. Good food. Nice service. 3 stars - why? Play place is closed. We lived in Utah until a few weeks ago and all Chick Fil As there had their play places open. Why not here too?

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Rachael Rae

Fast, Friendly and accurate for this location sometimes. So I received the wrong order yesterday and called and spoke with the manager and she gave me a code to correct the order. Got there today and the guy at the window was just not in a good mood. Asking all these questions with an attitude and then hands me my food and the cheese wasnt melted. This location is off my list.

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Phillip Bates

I absolutely LOVE Chick-Fil-A, but I may not come back to this location. They were not offering "Curbside Pickup" as an option due to "Inclement Weather". What was so bad about the weather? It was a sunny, breezy 41°. 😐

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L S

Everything was good except the fries and nuggets today. The chicken looked soggy. The fries weren't even filled or fresh. They need to stop pre prepping the food. It is not the same qualify as before. Service was great!

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Travis F.

Only Chic fil a around the are that wouldn't take the time to make my waffle fries in the morning. Everyone else has done it and even told me it's a longer wait. I went inside to order realizing it…

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Travis F.

Only Chic fil a around the are that wouldn't take the time to make my waffle fries in the morning. Everyone else has done it and even told me it's a longer wait. I went inside to order realizing it…

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pelon plays

I have had multiple bad drive thru experiences. Employees get distracted by conversation with their co-workers while taking your order, they somehow don’t submit the order after telling you it is ready. When at the pick-up window I was asked if I had already ordered and paid because they could not find my order. After they gave me an attitude they tried to charge me again and I had to show them the transaction on my bank account in order for them to give me my food.

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None No

I received someone else’s order so i had to drive back up to the location. Once I get there I called and informed the individual I was there to pick up the correct order. I also asked if I could Purchase a drink in a attempt to take my medication. I was told I would have to get back into the extensive line just to purchase a drink. I was beyond annoyed at the horrible customer service. The whole situation showed lack of great customer service Especially since I had to come back up for the correct order. I was extremely disappointed I’ve never known bad customer service from them until now.

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M& M

Food doesn't taste as good as it use to here. I use to like Chik-fil-A for its consistency in taste across all locations. This location has been slipping. The taste is either a hit or miss and has been more of a miss the past year or so, especially with the chicken sandwiches. The one I ordered recently tasted pretty bad.

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Jamie Ross

Never had a problem or bad experience from any of the dfw locations I’ve been to until I came to the location off I-20 and Carrier. A server outside name Tommy was rud. He ignored me acknowledged that he is ignoring me and found it humorous. I spoke to the manager and she said she would handle it. But he was smiling when she was walking up to him as if he’s comfortable with the way he presents himself at one of the best fast food places I enjoy.

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SE

Normally I love Chick fil A ,but today I was very disappointed. I had chicken tenders And they were very small not to mention very dry. This is the first time I didn’t eat my food.

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wendy hernandez

Food is always good. I understand most of the workers are in high school. I just did not appreciate the girl at the drive through thought I lied about not getting one of my soups while I was still in line. I always check just to be sure, and she stuck her whole hand in my bag . Her forearm touched the fries and everything. She gave me the soup. And it might have been her first day. It comansense you just don't do that. I went trashed both fries when I got home.

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Miriam Dawson

I don’t know who changed there lemonade but it’s no longer yummy and this is every time I go it does not taste good anymore the food was hot and fresh but the drink was nut worth it

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Elizabeth Campos

Not the first time I get burnt food.

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Julia S.

The parking lot is horribly designed and the manager stands outside attempting to direct traffic. He was yelling directions at me when I'm just trying to leave. Had a very angry face on him too. Not …

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Julia S.

The parking lot is horribly designed and the manager stands outside attempting to direct traffic. He was yelling directions at me when I'm just trying to leave. Had a very angry face on him too. No…

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Jennifer M.

Carlos at this location is hateful and rude. Had 2 free breakfast sandwich cards from a police auction that I bought and he wouldn't let me use them. They expired March 31st and today is April 11…

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Jen Ü.

I reviewed already before and it keeps getting worse I don't know why I bothered to go back, I ordered small fries and to pick up my 8 nuggets they owed me and they legit only gave me 4 fries I u…

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michele gray

Our chik fil a is undergoing renovation. We’ve missed it so much we went to the carrier store. Worst chikfila food in 20 years. The nuggets were half the size and so overcooked and dry we could not eat them. Really disappointing! Chikfila has always been our go to for a quick delicious meal after a busy week.

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Esme

will never go back to this location. There’s glitches with their app and pick up orders. They cancel your order when you arrive and will not do anything to help you, because who cares if you’re just one lost customer. Had a horrible experience and conversation with a manager, Leo. All he did was dismiss the fact that their app will cancel your breakfast order if you arrive to pick up a minute past 10:30, yet you drive there with an order confirmed and paid for on the app. What a waste a time and a shame that they wouldn’t even honor my order a min past breakfast, at least for the inconvenience!

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Jason Hoang00and iw

I’m not feeling well and wanted some chicken noodle soup from chick fil a and there plastic in my soup. Unbelievable!

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Amber S

Out of allllll the chick fil a’s I’ve been to, this is the worst! They aren’t nice, the one on pioneer is soooo much better. I love their ice, usually stop and get a large cup. They will pick and choose when they want to charge you, one time they told me they would be charging me for a large drink? Makes no sense. I like the sides of pickles as well, and they will charge on Mondays and not on Tuesdays. Implement the same policies 7 days a week

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Lucki Luciano

Just went inside and was told that they were closed. Customers were inside and drive through was full and busy. As a further slap in the face, 6 workers chatting it up and more concerned about who did not lock the door before I got there. Wow. Regional manager needs to do something about this. Definitely not the type of service that I am use to.

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camm lynch

Food is always cold nuggets are never fully cooked go to the one on pioneer food is much better

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Nicky Hall

I work just 5 min away and decided to go last week and Got back to the office and served no ketchup for thick waffle fries. I can not eat them without ketchup. I went again on yesterday and made clear to please give me ketchup and wasn't sure if it needed to be requested but made sure to request this time. I trusted and was failed again when I got back to the office. I didn't even want my entire lunch. I called up there and the lady says we will give you a free waffle fries. I was pissed because hellllll no all I can think about is dry fries without ketchup. I would have preferred to replace the meal. I do not want to go back and will pass this place up on lunch break quickly. Very disappointed in the outcome to solve the problem

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Sharaven Michelle

Definitely one of the worst Chick fil a’s. Management is terrible and unfriendly. A few of the staff are ok. But multiple times I have noticed the staff greeted everyone coming in except me. They should greet everyone who comes in not just people who look like them, if you get where I’m going with this. I also noticed one of the managers going around to each table checking on the guest. He skipped over my table. Incidentally I did have a question, so I had to get up and go to the counter to be served. This is NOT the chick fil a culture I am used too. This location needs a lot of work. Won’t be going back.

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Keisha Benton

This chick fil a is going down hill. Every time I order lately the food is always wrong. Fries are wayyyyy to salty, chicken strips are cold. All to get home and throw everything away. Asking for fresh fries or made to order doesn’t work, asking for no salt on the fries doesn’t work. Just a real disappointment how service has been at this location.

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Anniyah Adams

every single time I go to this Chick-fil-A they always get my order wrong!

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Oliver Man

Chick fli a I love you. But come on, what is this? It there even chicken in there? And I asked for chick fli a sauce they never gave it to me. This happens all the time.

R
Romina A.

This location consistently provides excellent food and service. However, it is disheartening to discover that my loyalty has been given to a location that does not show appreciation for teachers. When I attempted to get an item for teacher appreciation week this morning, I was informed that this particular location was not participating in the national event. I'll be more than happy to take my business somewhere that celebrates what educators do.

A
Alexis Lee

Every single time I come to this location they mess up my order. Either something is missing or the food is made incorrectly. This is the closest Chick Fil A to my house so I really wanted to give them a chance. I repeated my order 5x to the guy taking my order in the drive thru just to get home and it’s wrong. Now I’m without dinner. Thanks :(

d
del shirwani

I get dinner or lunch at that location at least 4 time during the week many time when I get home to feed my family I find out is missing food when I call them they tell me to go back get missing food I told them I can go back make sure your employees double check big order anyway 09/28/2024 I went to drive-true . I told person how took my order please put notes to double check my order because many time was missing food when I went to window also I told the person make sure my order is not missing he said no is good i went to parking spot check my food it was missing two sandwich . I decide to go inside and talk to the manager because I was very upset. When I was complaining to the manager she didn’t let me finish talking she make my feel I trying to get free food I got really made and I Troy my food to the floor I should not do that I apologize….. and ask her to refund my money she refused to refund my many and they called the police on me I hope the corporation review the camera my conversation with the manager was Les than 1 minute they only thing make me really mad is guy he’s assistant manager he told the police I was trying to head her i hope chick-fil-a corporation take steps and review camera ……..

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Jenny Handley

Management is terrible. Someone needs to investigate the general manager , very innapropriate…. 911 🚨🚨

T
TaylorDyonne

I love chickfila but this location is terrible. It doesn't matter what time I come the fries are always old and they clearly don't know how to take orders in the drive thru because it's never correct and I get the most simple things. I'll rather drive 20 miles than go to this chickfila

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Paul Romines

I came here with my two year old daughter who was just recently potty trained. We were eating and my daughter had told me she needed to go the restroom. I take her back to the restroom and someone was using the stall in the men’s bathroom for quite some time. I walked up to the counter and politely ask the lady there if we could use the women’s restroom because the men’s stall was occupied. She told me I wasn’t allowed to go in the women’s restroom and that only my TWO year old could go in by herself. I’m like well she’s two and she said well you can’t go in the women’s restroom and then asked me if I would like one of the ladies that worked there to accompany her to the restroom. WHAT!?!?? Am I crazy? You’re telling me that me going in the women’s restroom (while no one else is in there) with my daughter is weirder than letting a STRANGER accompany my daughter into the “appropriate” bathroom? Luckily she was able to hold it after the gentleman in the stall took another 5 minutes to finish what he was doing. Have some common sense for crying out loud. You have one stall in the men’s bathroom and a literal child needs to use the restroom. Awful.

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Nickie S

As a Uber eats driver, I would not recommend any drivers to pick up from this location. I was almost hit twice trying to get into the store walking through all the tight traffic. I see employees who walk orders to cars who have take outs which takes up space for Uber drivers to pick up orders. I drive around 5 times to try to get a parking spot but the place is too small. I have even talk with the manager who was of Asian decent. She was nice about it but I felt was very programed to say that it's the Landlord idea to not have drivers picking up through the driving line. I want to say to the landlord. You think you have a problem with small spaces but if you don't find a safe place for drivers to pick up or accommodate drivers to pick up you will find no drivers wanting to pick up from here due to the congestion at this location and also be sued if someone gets hit trying to pick up an order. The manager suggested that I park in another business parking lot to pick up orders. Who wants to walk a long ways just to pick up an order from your store. You either need to allow Uber drivers through the drive in line or accommodate some space for us. I will be reporting this location. To doordash as well as Uber eats that it's unsafe for drivers to pick up from here. The landlord need to realize alot of other locations are allowing their Uber drivers to pick up through the drive through line. You are paid big bucks to find someone who will make this happen. Stop making excuses that it will mess up the flow. Go ask the other stores how they are doing it. They have small spaces too but they also provide safety for their drivers to pick up . I won't be picking up from this location again and I would hope that more Uber drivers and door dash drivers will be smart enough to do the same. It's not safe, get your parking lot engineers to do something or else people will get hit walking across that busy small parking lot.

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Vanessa Gee

I really love Chick-fil-A, but the service I received today was horrible and unacceptable. Seems like whenever I order through DoorDash they “throw” the food together any kind of way. I ordered a hash brown bowl meal w/bacon (as you can see on my receipt) and I received a chicken bowl! I don’t typically eat chicken for breakfast. Anyway, I called DoorDash and they gave me a credit, so I reordered my bowl with bacon, and they sent me another “thrown” together bowl with 3 little hashbrowns, hardly any cheese, and a tablespoon of eggs. I order bacon bowls ALL the time, and have never received anything so poorly and skimpily constructed when I’ve picked up in person. Unexpected horror from what WAS one of my favorite restaurants.

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Stephanie Moreno

We are here from out of town and ordered breakfast. We get back to the hotel and realize the order is completely wrong. We call the manager and basically get told oh well when you come in again we will give you free meal. We do not live here!! Is that statement not clear enough??? This is the 2nd time in two days that we have come to this location and was treated horribly. To anyone reading this. Do not go to this location. The employees are rude and they do not care if you get what you pay for and have no intention on giving you your money back or getting the order replaced correctly…..

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Ms Collins

Fake nice. Usually there is a genuine niceness it is fake and unwelcoming. The male and female managers is who I am speaking off the workers are nice and innocent in the matter

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hinessedrick1

I came to this location yesterday 06/23/2025 and ordered an 8-piece nugget, with a mac, Medium Fry, and two cookies. The nuggets were cold; the fries were cold and hard. The cookies were hard as a rock. The only thing that was good was the drink and the Mac.

Oscar Vásquez
Oscar Vásquez

Very disappointed with this location. My experience was terrible from start to finish. They gave me raw chicken, handed my order to four different people instead of me, and then told me to park and wait. I waited in my car for 30 minutes with no update. When my husband finally went inside after getting off work, they told him they had run out of chicken strips. How does Chick-fil-A run out of chicken strips? Instead of properly fixing the situation or apologizing, they tried to brush it off by throwing two cookies in the bag. That does not make up for unsafe food, poor communication, and wasting my time. This was unacceptable and not the Chick-fil-A service I expected.

Gabriella Martinez
Gabriella Martinez

They treated me and my family really bad and were really rude to us and gave our order wrong 3 times as the manager did not help us at all.

Ale A.
Ale A.

Usually, this location is excellent with amazing service, but today was not it. We had a mobile order and the person taking our order did not even greet us at all. We got to the window and our order was missing items, we drove off because we were in a rush, but before we left the parking lot we realized the order was missing items, so we went back. We had to inconveniently park and go inside and nobody greeted me. I told the manager how we had poor service in the drive thru and were even missing items and they just walked away. Didn’t even apologize or anything. The lady inside at the counter overheard the issue and apologized, but when I brought it to her attention that she herself didn’t greet me either, she had a rude remark. This was by far the worst experience at this Chickfila that we've had in all of the years we have been going here.

Vanessa Magdaleno
Vanessa Magdaleno

Ordered online for faster service since I was feeling ill. Pull around to drive thru and the order is wrong. I admit I was on trusted that it would be right and proceeded to drive all the way home. Had to drive back while the food cooled off. Not impressed.

Mason Beatty
Mason Beatty

BE AWARE! This Restaurant is a JOKE!! I have a lot to say about how HORRIBLE this place is but I can't say it all. The Management there needs to be investigated immediately!! Employees are UNSAFE and NOT being treated properly. This whole establishment needs to be seriously investigated starting at the top!! This place is a damn joke! DRIVE THE EXTRA MILE!!🚨‼️🚨

Julia
Julia

The parking lot is horribly designed and the manager stands outside attempting to direct traffic. He was yelling directions at me when I’m just trying to leave. Had a very angry face on him too. Not the friendly Chick-fil-A experience I’ve come to expect. I decided to eat elsewhere. Wont be coming back zero stars

Joseph Joseph
Joseph Joseph

Came here for lunch. Had not ordered food in awhile because of a bad experience at another location but would get the SunJoys on occasion. I used to live in the area and frequently would come here. Now I work in the area and would come for lunch BUT sit in my car and eat and drink my “Sunjoy” and get a refill ALL THE TIME NEVER AN ISSUE. Today I got lunch and the drink ate in my car and then went in for a refill and was denied. This has NEVER HAPPENED at any of their locations. Like I said NEVER EVER have I been declined a refill ever even at this location as early as last week!!!! If they did not want to refill the cup they could have offered a new cup. Even the way it was handled the young man who actually took my order in the drive thru was trying to explain and two TWO yes two came and interjected all the whys of why they couldn’t refill the drink. Never have to worry about a refill again because I won’t be back . And of course have shared with everyone in this office space.

Official Family
Official Family

Food was cold and I was given the smallest Patti ever. My sandwich was mostly bread with no meat on one side. Never have I had anything to say about to chick fi la, but this location was a big disappointment.

Mr. Boolay
Mr. Boolay

I literally just received a sandwich in where my buns were larger than my chicken patty! I called back and spoke to Omar and he said bring it back ... wow... This company has disappointmented me for the last time...the lemonade doesn't even taste the same anymore...what's going on... I usually eat there once a week and they are getting worse and worse. Taking this to Twitter... just horrible

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Grand Prairie, TX 75052

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🕐 Horario Hoy
6AM-10PM
💰 Nivell de Preus
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📞 Telèfon
+1 972-264-3100
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www.chick-fil-a.com
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