Stacey Demuth

**5-Star Review: Carl’s Jr. – Always Hits the Spot!** Carl’s Jr. never disappoints! From their mouth-watering burgers to crispy fries, everything is always on point. My personal favorite is the **Western Bacon Cheeseburger** – the smoky BBQ sauce and crunchy onion rings are a game changer. The staff is friendly, the service is quick, and the food is consistently delicious. If you're craving fast food that delivers both taste and quality, Carl’s Jr. is the place to go!

S “PrettyFabulous” Nelson

Salma was great! Very friendly staff. Dining room was very clean. I will be coming back very soon.

I LOVE THE CUSTOM service FOOD GETS OUT REAL QUICK AND FOODS ALWAYS FRESH!!!\n\n\n\nCarl's Jr. never disappoints! The burgers are always juicy, flavorful, and perfectly cooked. The Western Bacon Ch…

I LOVE THE CUSTOM SERVICE FOOD GETS OUT REAL QUICK AND FOODS ALWAYS FRESH!!!\n\n\n\nCarl's Jr. never disappoints! The burgers are always juicy, flavorful, and perfectly cooked. The Western Bacon c…

Visiting the area from New Jersey. Very clean establishment with a very modern feel. Employees were eager to serve. Solid wait time and the burger tastes like a higher-scale Burger King. Ordered a …

Visiting the area from New Jersey. Very clean establishment with a very modern feel. Employees were eager to serve. Solid wait time and the burger tastes like a higher-scale Burger King. Ordered …

I went this past weekend and I had such great service! The cashier was so kind and gave me the best customer service. Food was great and the bathroom was very clean.

I went this past weekend and I had such great service! The cashier was so kind and gave me the best customer service. Food was great and the bathroom was very clean.

Ordered from this location from Uber Eats and all good on this occasion . Order was correct and arrived in a timely manner with the bag sealed - outstanding !

They're mostly friendly at this location but they need to update their hours? Showed up around 12:10 am and was told they were closed.

Clean ,calm location. Employees are accommodating. However, they don't seem to be focusing on what makes them different than plain hamburger joints, that "char" flavor. The last couple of times I h…

clean ,calm location. Employees are accommodating. However, they don't seem to be focusing on what makes them different than plain hamburger joints, that "char" flavor. The last couple of times I h…

Dareck Hawkins

Although I don't generally eat Carl's, I found their food taste good but not anything to write home about. A generous menu selection caters to any fast-food consumer gastronomic pleasure. Since my visit was in the drive thru lane, I can't rate the experience anymore than a 3. The service was adequate, given that I had to pull forward to a waiting area to receive my food.

Larry Kemp

This review is not intended to be on the brand, just this location. The customer service is not something they seem to worry about let alone focus on. Staff attitude is apparent and there is no welcome feeling, or even a smile - let alone a simple thank you. They give you the feeling that you are causing them a huge burdon by ordering food and making them work. I am a cheerful shopper, I go out of my way to treat people with respect and have a general happy disposition. I ordered from the menu, only special request was for the burger to be well done, the sigh, and exaggerated response of the employee caught me off guard. It was as if I had asked her to clean a bathroom! Then she gave me the total, $9.01, I handed her a ten dollar bill and a penny. (One dollar change expected) she counted out 99 cents and gave me the extra penny back. When the food was ready, they called my number, I walked up and said thank you as I picked up my food, she just turned and kept chatting to her co-workers. Terrible service, the food is standard chain fare so it tasted ok. But the whole experience left a bad taste in my mouth. UPDATE 10/23 Service has really improved. Staff seems happier and much more friendly. Quite a change from the previous review.

Anni Sanchez

So basically this Carl's is a hit or a miss. I order often. And what I'm finding is. Different shifts do what they want to do. I ordered a 5 piece chicken tender combo, with a 9 piece jalapeno poppers. The chicken tender box was soiled like something had been in it. Something like poppers, there was melted remnants of cheese on it. Like hard cheese not fresh. The odd part was that my poppers container was clear of sticky debris, just some slight oil and creamy parts to it, which is to be expected. When I called to address it. Because My 5 year old was the one to eat the chicken. The MGR on shift states. He doesn't know why the container is like that. But that he saw his co-worker get a new container. The tenders weren't hot, which led my brain to think a world of other things like maybe the order was from someone else and they gave it to me. I don't know. But all in all today will be my last time eating at this particular location. The MGR is awesome, I've received orders from her before and she regularly goes beyond for her customers. Unfortunately some of her team is defensive and uncoordinated when it comes to customer service and how things in food service should work. Sadly I didnt let My son eat the food, there was what looked like a bitten piece if a chicken star in the same container. Scary, and gross. It's late and I just got off work.

Matthew Neeley

Food was not that good. It took over 20 minutes to get out order and it was not that busy. Once we finally revives out food it was incorrect as well. Did not offer to make it right we were not the only having to wait for simple orders as well. Counter staff did not seam to know what was going on. Or what the food piling up under the warmer was for

Customer service sucks. They don't give you any sauce, even if you get nuggets or strips very rude. When you show them the receipt that you paid for something already. would recommend you go to anoth…

Customer service sucks. They don't give you any sauce, even if you get nuggets or strips very rude. When you show them the receipt that you paid for something already. would recommend you go to ano…

Customer service sucks. They don't give you any sauce, even if you get nuggets or strips very rude. When you show them the receipt that you paid for something already. would recommend you go to ano…

Literally just left this location at 2am, whoever the young guy is running the drive thru is very rude and his customer service skills is a negative reflection of this store. On top of that my whol…

This used to be my go to spot, now they have some young kid working the drive thru with an angry manager. Every time I ask for bbq sauce they say I can only have two. I offer to pay for more even…

Always f*ckin up my order. Food is always cold. Wack ambiance. They put mayo in each layer of my patties. Who tf does that? Who ever is managing this place needs to fire some people. HR needs to lo…

every time i go thru the drive thru, i never get my order correct. just now, i ordered "made to order" western cheese burger, jalapeno poppers and zucchini. i was ready to pay and wait for my ord…

When you process multiple deliveries through Doordash and they fail at something every time. Usually it's something simple like missing condiments or missing syrup for the French Toast Dips but whe…

Order through Uber eats and Carl's Jr was closed. Had the restaurant lights on and people waiting in line. My Uber eats driver called me to informed that the restaurant was closed and other people …

2/19/25 1130am ...Idk if its because im black or what? But why are you just sitting my order on the counter, didnt call out my number, didnt bring it to me. Some other lady picks up my order "oh this isnt mine this is a burger" umm i definitely dont want some random picking up my bag, its bad enough people arent very sanitary. ***Please practice better service & etiquette when handling something in regards to something someone has paid for & have respect & decency to let the person know their order is ready... Ill patronize elsewhere...

D M

A 3 piece of chicken strips is 11

Juan Heredia

Definitely not worth it, RUDE staff who take forever to prep your food. No customer service skills at all!!

Jeff bad ass

35 minutes in the Drive-Thru with only two cars in line you would think the food will be fresh!! No!! Old fries makes no sense very disappointed with the Diablo combo

Christian

It's 7:08 and there closed the manager was completely rude and tells me to go drive thru . I'm walking . Them I go around and then tells me I need a car . The sign says dinning room is open at 6am the rudes person here .

serhat Tasyurek

The staff is terrible. They never smile. Especially the Spanish woman is very bad and does not even look at people's faces when talking to them.

Abraham Lopez

If you like extra unwanted toppings (like hair), well this is the place to go to. Came on Sunday October 25, 2020 @ 7:15pm. Ordered 6 burgers in total and 5 fries and one large drink. In my case I ordered the western burger and unexpectedly I felt a rather strange topping when I bit into it. It was a large piece of hair. All of my family was disgusted by the food and feared that their own burgers would also have hair as an extra topping. Went back to talk to a manager and it was a tall male, light skin. Showed him the burger and pretended that he didn’t see the hair which it was right in front of him. Right now every single person is going through the pandemic. With fears of getting sick. Upon arriving again to the restaurant no one was wearing any hair nets. So makes me wonder how much hair has actually fallen into other burgers today. No refund was issued and a very light sorry was issued. Not the problem to me, but they really have to be careful when handling food. Please straighten your methods at this location.