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Liverpool

McDonald's

En McDonald's Liverpool, te damos la bienvenida a un espacio donde disfrutar de los clásicos de siempre, como nuestras hamburguesas y patatas fritas, que llevan generaciones conquistando paladares. Con una larga trayectoria a nuestras espaldas, seguimos ofreciendo una experiencia...

McDonald's

Burger · Liverpool

www.mcdonalds.com
TripAdvisor 2.7 (214) Uber Eats 3.6 (4,000)

Sobre McDonald's

En McDonald's Liverpool, te damos la bienvenida a un espacio donde disfrutar de los clásicos de siempre, como nuestras hamburguesas y patatas fritas, que llevan generaciones conquistando paladares. Con una larga trayectoria a nuestras espaldas, seguimos ofreciendo una experiencia rápida y sabrosa pa...

En McDonald's Liverpool, te damos la bienvenida a un espacio donde disfrutar de los clásicos de siempre, como nuestras hamburguesas y patatas fritas, que llevan generaciones conquistando paladares. Con una larga trayectoria a nuestras espaldas, seguimos ofreciendo una experiencia rápida y sabrosa para todos los gustos. ¡Ven a visitarnos y descubre por qué somos un referente en comida rápida!

Què diuen els clients de McDonald's

McDonald's on Lord Street in Liverpool is a large, often busy location. While some customers praise the fast, friendly service and cleanliness, others report long waits, issues with the ordering machines, and inconsistent food quality. Some customers have also complained about the cleanliness of the toilets.

Plats populars

burgers chips fries (5) coffee (3) cheeseburger bacon

Ideal per a

Famílies Ràpid Nocturn Turistes

Tip: Use the app for offers. Be aware that there is no table service.

Services

📶 WiFi 🅿️ Parking 🚗 Delivery Accessible 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner 🥗 Vegetarian Coffee
🎯 Casual 👨‍👩‍👧 Family 👥 Groups

Què veure a prop

81-89, Lord Street
Patrimoni
A 45m

81-89, Lord Street

edificio

Veure detalls
Paradise Street Unitarian Chapel
A 85m

Paradise Street Unitarian Chapel

iglesia

Veure detalls
St Peter's Church, Liverpool
A 112m

St Peter's Church, Liverpool

iglesia

Veure detalls
25 and 25A, Church Street
Patrimoni
A 115m

25 and 25A, Church Street

edificio

Veure detalls
Consulate of the United States, Liverpool
A 135m

Consulate of the United States, Liverpool

construcción

Veure detalls
8, Temple Court
Patrimoni
A 152m

8, Temple Court

edificio

Veure detalls

Dades de Wikidata

Explora els voltants de McDonald's

McDonald's es troba a Liverpool, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.

Patrimoni Històric

  • 81-89, Lord Street (A 45m) — building in Liverpool, Merseyside, England, UK Edificio protegido de Grado II
  • 25 and 25A, Church Street (A 115m) — building in Liverpool, Merseyside, England, UK Edificio protegido de Grado II
  • 8, Temple Court (A 152m) — building in Liverpool, Merseyside, England, UK Edificio protegido de Grado II
  • 23, Mathew Street (A 158m) — building in Liverpool, Merseyside, England, UK Edificio protegido de Grado II
  • Clarence Building Marldon Chambers (A 166m) — architectural structure in Liverpool, Merseyside, England, UK Edificio protegido de Grado II
  • 6, Temple Court (A 168m) — building in Liverpool, Merseyside, England, UK Edificio protegido de Grado II

Museus

  • Liverpool Beatles Museum (A 153m) — Museum dedicated to the Beatles

Edificis Religiosos

  • Paradise Street Unitarian Chapel (A 85m) — former church in Liverpool, England, UK
  • St Peter's Church, Liverpool (A 112m) — church in Liverpool, England, 1704-1922

Altres Llocs d'Interès

  • Consulate of the United States, Liverpool (A 135m) — first American consulate overseas

Dades de Wikidata

Preguntes freqüents sobre McDonald's

A prop de McDonald's es troben llocs d'interès com 81-89, Lord Street, Paradise Street Unitarian Chapel, St Peter's Church, Liverpool, 25 and 25A, Church Street.
McDonald's ofereix cuina burger.
McDonald's té horari d'atenció. Consulta el perfil per horaris actualitzats.
McDonald's ofereix els serveis següents: menjar al local, per emportar, lliurament.
Els plats més recomanats a McDonald's segons les opinions dels clients són: burgers, chips, fries, coffee, cheeseburger.
McDonald's és ideal per a famílies, menjar ràpid, nocturn, turistes.
McDonald's on Lord Street in Liverpool is a large, often busy location. While some customers praise the fast, friendly service and cleanliness, others report long waits, issues with the ordering machines, and inconsistent food quality. Some customers have also complained about the cleanliness of the toilets.
Use the app for offers. Be aware that there is no table service.
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Ressenyes
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Web Story

McDonald's

Opinions de McDonald's Liverpool

0.0
5,753
5★
36%
4★
24%
3★
20%
2★
7%
1★
12%
J
Joachim Antonsen

⭐⭐⭐⭐⭐ ¡Muy buena experiencia en el McDonald’s Gavà este domingo al mediodía! Desde la llegada, todo fue súper fluido: restaurante bien organizado, máquinas de pedido disponibles y funcionando perfectamente. El local estaba muy limpio, con empleados en la sala limpiando, recogiendo bandejas y atentos a todo. Da gusto verlo. La comida, de diez 👌: pedido completo, con servilletas de sobra y todas las salsas. Las patatas estaban recién hechas, bien calientes, crujientes y con la cantidad justa de sal (ni mucho ni poco, perfecto). Los nuggets igual: calientes, crujientes y claramente recién salidos — nada de nuggets “de descanso” 😄 Las hamburguesas (Big Mac y McChicken) muy bien montadas, limpias, sin desbordarse por todos lados, con la lechuga bien puesta. Hamburguesas bonitas y apetecibles, que también cuenta. Mención especial para una empleada de servicio rubia que estaba este domingo al mediodía: muy simpática, sonriente y agradable. Para rematar, todo el restaurante estaba impecable, incluidos los baños. Servicio eficiente, ambiente limpio y bien gestionado. Una experiencia McDonald’s realmente top. ¡Felicidades al equipo y gracias! De vez en cuando, da gusto dejar una buena reseña 😊🍔

v
vanesa fernandez

Hemos ido a comer en familia y la trabajadora Inma a sido muy simpática y amable. Atendiendo con una sonrisa de oreja a oreja. Así da gusto ir a los sitios

v
virginia martinez

Celebramos el cumpleaños de mi hija autista en McDonald’s, porque ofrecía un menú sin gluten, he de decir que Marisol, además de informarme en su día antes de la celebración, fue amable con los invitados, con mi hija, estaba decorado con buen gusto y en todo Momento Marisol nos hizo sentir muy cómodos, hacía tiempo que no íbamos a este Restaurant, pero quedamos gratamente sorprendidos, el pan sin gluten estaba rico y la atención recibida de 10. Gracias

L
Lukass

The best

N
Natalia Monterde Olmos

Genial to

F
Fernando CatalA

Mmmmmmmm

J
Jonatan Garcia Alcala

Just Mc Donalds

j
jenny lee

What can I say about McDonald's ?

A
Angel Oscal

Good service

G
Gabriel Gadea

Ok

B
Brian Arroyo

24h 🔥

j
jose bermejo

Ok

D
Daniel López

Top

Y
Ya lin Zhang

Good

O
Oscar Calderón

Delicious

P
PHC (PHC)

Cool

J
Jassia Zafar

Good

j
jjj jjj

Nice

R
Romain Berton

Great service and experience, especially from Daysi :). She s the best

T
Tiberiu Srom

A little bit more options than uk menu. Cleam, friendly staff. McDonald's equality

P
Peter S

Fast service, even when extremely busy. Good location.

R
Rizwan Khan

Got same taste worldwide

E
Enrique Nieto

Drive through is Open 24hrs!

L
Luly Vallejos

Big dolb

K
Kingjan456

Fast and good service

N
Nuria Vila pozo

Horrible.

W
Wandy Barros

Top top... 👏🏻👏🏻👏🏻

S
Stonerdude Stonerdude

It's just ya usual McDonald's 😂

D
Dmytro Zadorozhniy

Good food

D
Diego H

Good fast food!

H
Hardi Buzzi

Was great good atmosphere specially 26 of May bank holiday, Liverpool winning title parade, great

J
Joanna

I'm not exactly a fan of McDonald's but you can usually count on the consistency of what to expect. Between bars on a Saturday night some friends wanted to firther lije their stomachs and grab a quick something to eat. I never had any food myself but rather than stand oitside on my own like a lemon i condisodered the fact i really needed the loo and proceeded in with them. I headed to the predictable area were the loo's usually are to be met with a security guard. Although friendly, he told me i needed a code to use the toilets as the doors were locked. This is new to me in a McDonald's but hey, maybe this is how they do it in liverpool. So i wonder off back to find my friends to see if there is a code on the receipt. unfortunately there wasn't. Now i'm a bit miffed and this McDonald's is pretty big and i still need the loo. Naturally i start wondering toward the the McDonald's maon counter but the staff bizarrely weren't there, there was one to be seen (another first for me at a McDonald's) then...thabj goodness, the security guard beckoned me over to him and proceeded to use a code to open the door. I offered my profound thanks and went through the door expecting to see a toilet but no, my adventure to find relief wasn't quite over with yet. I encountered a huge corridor and turned the corner onyl to find another long corridor. Another male friend had now joined my search with me back when the security guard opened the door. Now we were laughing at the many signs that were specifically telling you.. 'not this door, this is NOT a toilet' so we carried on past them and 'Viola' the mens toilets appeared. I felt very jaopy for my fellow friendband his success and then finally my owm as the the womens toilets appeared before me. So my opinions of McDonald's havent exactly wavered but i am greatful to the very nice security guard who let us in ,hence my star rating. Even though in hindsight, he probably could have let me through in the first place and saved a bit a aimless cafuffle. At least it gave us a good chuckle either way. So I suppose now you know you can eat your calorie dense mcdonalds along with the chance to work it off walking, walking and walking to the loo's 🚶👌

Mr. Wig.
Mr. Wig.

What a service from Macdonalds I Oder from the giant IPad and got the food in less than a minute that is a record I choose to have a sugar donut & a Grinch Hot Chocolate was so good & delicious I can recommend 100%. Mr. Wig. YouTube

MD TANVIR HOSSAIN
MD TANVIR HOSSAIN

The McDonald’s on Lord Street, Liverpool, is massive—spanning two floors with over 200+ seats and a bright, modern decor thanks to a fresh refurbishment. I love stopping here after shopping sprees; it’s open 24 hours, so I once ended up sharing fries at 2am with friends while watching the buzzing city nightlife. Quick service, table orders, and plenty of seating (even with a view upstairs) make it super convenient. Wheelchair access, free WiFi, and all your McDonald’s classics are available. Breakfast is served till 11am, and it’s an easy walk from Central train station.

David Kelly
David Kelly

We called in with our daughter and grandchildren on Saturday 01st November. It was very busy. We didn't know how long it would be or where we were going to sit. But it was great. Found seating easily, service was fast friendly and efficient and the food was hot and tasty. With it being so busy I just wanted to say well done to all staff at this McDonald's.

Stephen Dunning
Stephen Dunning

McDonald’s Lord Street - Surprisingly this was the best experience I have had in a McDonald’s, it was busy with lots of kids however the food was hot, well put together; service was phenomenal as the guy who delivered our food was polite and charming. He made sure when he delivered the food that everything was there and when we finished he even put our tray way and cleaned the table. He was all over, helping people when I seen him. I ordered a box of 20 nuggets, chips and a coke. My partner ordered a grill Bic Mac meal and a mayo chicken. My nuggets were fresh from the VAT and my chips were really hot and well salted. My partners grill order was correct and the Big Mac was well put together which is rare for a busy shop as normally they just throw the burgers together. Only downside was that our boxes the chips came in were greasy. This can happen when if some of the boxes fall into the chips when filling it up but it wasn’t a huge problem as we tip the box into another box anyway. The place was great too, good location in the city centre and couldn’t recommend any more, best McDonald’s I’ve been to.

Emanuel Ybis
Emanuel Ybis

Yes, you have never seen such cleanliness, it is very impeccable and very clean. And the food, the burgers were brilliant, the skirts were good and the procedure was done well, and the staff was very serious at work. But what I liked most was that the manager was giving a speech to a girl and her smile and the way she spoke to her was very kind and very understanding. It is worth eating at a McDonald's. Bravo felicitarii🏆🏆🏆🏆🏆🏅🏅🏅🏅🏅🏅🏅🏅🏅🏅🏅🏅🏅🫶🫶🫶🫶🫶🫶🫶🫶🫶🏅

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Sunshine783514

It was really busy Friday 1st Nov The whole team were amazing, worked like clockwork,serving non stop ,each one fully focused and the the result.. perfect burgers chips etc Well done, really …

A
Amigo

Aunque a veces eres olvidan algunas cosas, ketchup o la pajita, el refresco son bastante amables y el chico que te entregará comida en la mesa se lo pides y te lo traiga sin ningún problema. Ahora mismo hay una promoción que si coges un menú grande por un euro más cercano una toalla. Si lo recomiendo y si volveré, aunque ya venido varias veces

J
Joan Pollo

Hoy sábado mediodia hemos ido a comer, depués de unas compras en Bauhaus, hemos hecho pedido en las máquinas y hemos eaperado turno que aparece en pantalla. Está abierto hasta la 1h de la madrugada, supongo por el tema del centro comercial o el cine que está al lado. En nuestro caso fué algo funcional: 2 mcmenús grandes con bebida grande y 1 hambuguesa de 1€, un total de 17€ . No había mucha gente y como hacía buen tiempo subimos a la terraza superior al aire libre: estábamos solos!. Para los que vengais con los peques la sala infantil queda justo en la parte derecha según entras, que no es más que una pista americana infantil. Tuvimos problemas para pasar una promoción del móbil en código QR a la máquina y como llevábamos prisa no pudimos pasarla. Creo que había una promoción de muñecos infantiles los cuales no quisimos y dejamos en el comercio. Apuntar que las vistas desde dentro son claras y nítidas al exterior por las grandes cristaleras en 2 costados. Hay Mcauto para hacer comanda y llevar con el coche. Mencionar que hay aparcamiento al aire libre a nivel de calle y subterraneo. Por último, observamos al irnos que la cola del Mcauto parecía entorpecer la circulación de los coches pero no observé si ello suponía mucho o poco tiempo. Con todo, os decimos que sí volveríamos si tuviésemos las connotaciones del dia de hoy: funcionalidad y prisa por llevar a cabo varios trámites hoy sábado. Resenya dedicada a mi Luci de la 13.

F
Francisco Cecilia Toral

Ok

U
Ulf Andersson

quick as usual

M
MrSweet
T
Traci Sweeni

Like Any McDonald's

Y
Yolanda CM

Fast food! 😁

F
Foodlokibcn

El restaurante estaba muy lleno y bastante sucio pero hemos pedido para llevar y solamente hemos tardado 10 minutos esperando y la verdad que no a faltado de nada estaba todo y caliente. El mc pollo estaba bastante regular de sabor muy flojo a pollo. El cuarto de lliure estaba mucho mejor de sabor buena salsa queso fundido y el bocado final más rico. Las patatas deluxe estaban calientes y con buen sabor.

R
Robin Lindell

Has 5+ tables with 220v sockets for cell phone charging. Many parking spaces nearby.

I
Inga Lathinian

I have asked coffee together with my order, there is a box to mark it specifically. I didn't get the coffee and after I have finished the food I had to stand in a line and repeatedly ask for my coffee. I have asked for the coffee specifically to have it before food and also not to be waiting in line due to amount of people they have to serve. McDonald's will be McDonald's.

F
Frann Ekk

I don’t know why there is such a long waiting time in Spain

J
Jason

Has a drive through which can get very busy in the evening.

T
Theresia Gines

Quiet and not overwhelming

P
Phoenix

One of the best McDonalds in the region

A
Alberto Gp

Great fast service.

M
M.n. Carranza

Mac 24 hs. :D

S
Salman Ben

Good food

A
Aiden A

Food was good but service is slow had to request to bring one drink

S
Serhii Tkachenko

Nice and clean McDonald's overall. But the service was soooo sloooow...

M
Matt Lester

It's macdonalds, what more can be said. It does have a drive through and open 24 hours.

S
Scandal Adventures

Goat cheese burger was tasty and service lady was nice and polite. Could be cheaper and quicker. Place was almost empty but anyway we were waiting long as for fast food.

Steve Gray
Steve Gray

A standard large inner-city McDonald’s. Nice view of the shoppers below from the seats upstairs. Main problem is, like many inner-city McDonald’s, there is no policing of the toilets so there is a contact stream of people wandering in off the street and through the restaurant just to use the toilet.

Altug Ozeren
Altug Ozeren

Average to good service. Food is fab and as soon as you finish eating you are hungry again, but it is tasty.

S
Sunshine783514

2nd time here, waited over 15mins to order coffee and pay in cash No-one at cash desk 2 supervisors standing talking to each other in kitchen Had to get their attention to order coffee, …

S
Sunshine783514

2nd time here, waited over 15mins to order coffee and pay in cash No-one at cash desk 2 supervisors standing talking to each other in kitchen Had to get their attention to order coffe…

S
Sunshine783514

2nd time here, waited over 15mins to order coffee and pay in cash No-one at cash desk 2 supervisors standing talking to each other in kitchen Had to get their attention to order coffee…

A
Andrew J

Quite a good McDonalds when compared with others in Liverpool. Considering how busy it can get here the food is always served fairly quickly and I have never had an issue with my order.

L
LaDolceVita19

This is a massive McDonald's. We always order by App and use offers on there, but here discovered at this establishment there is no table service, we ordered at the screens then waited with many o…

L
LaDolceVita19

This is a massive McDonald's. We always order by App and use offers on there, but here discovered at this establishment there is no table service, we ordered at the screens then waited with many o…

C
Chris D

Went in for lat night Maccies as you have to after a few beers. Not a massive queue but only on girl on the checkout and all screens were out of service. There were loads of staff just chatting beh…

S
StephenKelly88

McDonald's is without doubt one of the big named fast food companies in the world.A global company with many outlets around the city centre'this one on Lord street is an excellent McDonald's and th…

A
Alex

Cada vez peor hamburguesa pequeña y calidad dejaba mucho que desear ,patatas calidad baja tenían pintas negras de estas congeladas antes de cortar y bebida todo hielo. El tiempo de espera una pasada y eso que había poca gente no quiero ni pensar cuando sea sábado o un turno con más personas.

J
Jorge Sánchez Ramírez

Mc auto 24h

K
Kevin Bone

Convenient

J
Janez Banic

burgers are messy, not in a nice shape

C
Chris Regan

No longer fast food, used to be in and out now its just a long wait. If you want to eat in you may as well eat at a wetherspoons. Food would probably come quicker too 😆

Emma McNally
Emma McNally

Food taste good but if need the disabled toilet downstairs they won't allow you unless u have a wheelchair or pram, stick etc which is stupid for those with hidden disabilities. Barely any seats down stairs so u have to go up stairs to eat but the toilet is like a maze trying to find it so many steps of stairs by the time you get there u would probably pee yourself. Also security won't let you up unless you have McDonald's food recipe which is awful cause the printers don't always print.

Mr Sloth
Mr Sloth

I called into this McDonald's for a quick, cheap breakfast while on my way to a training day in Liverpool. I used one of the touchscreen machines to order which didn't spit out a receipt, and I hadn't thought to check my order number, however they were very quiet at the time so that wasn't a problem, although it might have been at peak time. It was interesting that there's an option to place your order in Welsh, which I didn't do as my Welsh is a bit limited.

Nat Walker
Nat Walker

Was very very busy and there didn't seem to be great organisation to get the orders out and numbers were showing for collection but not getting called for ages, numbers were getting called in no particular order and sometimes people's names and orders were being shouted out which was just embarrassing, myself and a few other customers were cringing and hoping they don't call our order that way! Also, I was given the wrong order even when I gave in my receipt, and when challenged it was told no that's it even though the ticket was a different number, but since it was the same happy meal as i ordered I just changed the drink to what I wanted for my lil one and I couldn't be arsed to challenge it more or wait longer cause he was hungry so I'm guessing someone else didn't get their correct order!

Janusz Biznesu
Janusz Biznesu

its ok, but any of 3 hand dryers in mans toilet do not work, and no paper towels instead. small breakfast menu. venue is big so its a lot of space to sit.

Cheryl Phillips
Cheryl Phillips

Hate ordering by machines. Staff spend more time preparing let's eat,uber and other deliveries rather than people in the shop. Not really very clean. Had to ask for table to be cleaned. No more visits for me.

c
conrad

Somos bastante habituales en el McDonald's y siempre bien, pero ayer sábado fue un desastre se quedaron si mayonesa, sin sprite ni oreos. El aire de la sala de juegos no funcionaba y preguntamos a varios trabajadores y nos costo que nos dijeran que no funcionaba, el tiempo de espera fue bastante, había bastante gente faltaba personal, nadie limpiaba la sala, eso si el personal que nos atendió fue amable, creo que viendo el panorama tardaremos en volver a este mc donals

S
SV JUS DREAMING

Slow service

p
pablo salceda

Dirty toilet

X
Xavier Soler Pla

Fast-food.

J
J Kulb

Omg how hard is to to put sauce in the bag? Every time they forget

M
Mark Davis

Not there fault but no one spoke any English and everything was computerised, no service from counter

R
Robert Webber

Burger King has a one up on MD's as MD;s does not have a vege burger...

O
Oleksandr Matviienko

Writing 25 mins

S
Shihab Khalil

You will not get your order in full. Multiple tables, same issue. Every table running around people asking for their missing items. Make sure you pick up your own food she not get delivery. It will come missing things

V
Venture66162759777

Very bad.. £4.87 I paid to receive a quick reply stock deficiency. Ended up in KFC close by. Much better service.. Sorry mc Donald’s. Service & funds lost for negligence in stock levels.

V
Venture66162759777

Very bad.. £4.87 I paid to receive a quick reply stock deficiency. Ended up in KFC close by. Much better service.. Sorry mc Donald’s. service & funds lost for negligence in stock levels.

S
S6909YMlynner

Grim place.lukewarm food.ordered a bacon and cheese flatbread. Bacon so thin you could see through it, one tiny rasher.bacon was cold , cheese was tasteless but salty bread was rubbery. Appalling f…

S
S6909YMlynner

Grim place.lukewarm food.ordered a bacon and cheese flatbread. bacon so thin you could see through it, one tiny rasher.bacon was cold , cheese was tasteless but salty bread was rubbery. A…

m
milloe d

absolutely awful, says open till 10 closed doors at 9.45 but walked back past at 10.15 and was open. but told me to get out. absolutely atrocious don’t come here. absolutely awful customer service.

L
Luca C

The food was gross the Philly cheese burger was to cheesy all cheese in the box also the mayo was off hard uncooked chip also

6
65gavinh

This is the WORST PLACE I've ever been to. No lock for the disabled toilet, I asked about this and was told that they are waiting for the lock to be fixed, then I was told that there's a sign insid…

E
ECarver_GB

I rarely take to leaving a fast food review, but fast it was not. I used the self-service machine to be given a number not a receipt just displayed a number on the screen and was advised go to col…

S
Sean U

Why is it every time we come here the fast food machines don’t work, what’s the point of them on a Saturday night when it one of the most busiest times it makes no sense ridiculous

3
389nessyn

It has been a hot day and maybe the staff are tired BUT this is no excuse. I waited a good 15 mins for my supposedly fast meal. My cheeseburger and fries were placed in a bag whilst my fillet of f…

3
389nessyn

It has been a hot day and maybe the staff are tired BUT this is no excuse. I waited a good 15 mins for my supposedly fast meal. My cheeseburger and fries were placed in a bag whilst my fillet of f…

E
EVADIVA1111

I visited on a dead Monday evening. There was hardly anyone in and I order a simple burger and fries. The order was forgotten. People who had just walked in were getting their orders before mine. E…

s
stuartcR995YK

We have visited a lot of McDonalds up and down the UK but this has to be the worst one ever. Visited at 19:30 on Dec 27. The double cheeseburger was cold. The large fries were only half full so …

R
Ricardo

Últimamente hay que revisar lo que te da los empleados, ya que algunas cosas no coincide y para colmo lo hemos revisado, pero ahora hay que abrir cada caja de hamburguesas porque me he pedido un McCrispy y me ha venido una hamburguesa con dos panes que no se ni de que es y quemada además...

m
mily_cita 33

Mi experiencia fue desagradable, fuimos con mi esposo y mis tres hijos, un descontrol total del personal, te responden de mal humor, tuvimos que ir 5 veces porque los menús estaban incompletos y al final el mini mcflury parecia que se habia descongelado y luego lo congelaron, nada presentable, cuando fuimos a reclamar dijeron que la política era dar los helados batidos como lo pongo en la foto, no me lo tome, no era apetecible si es así ruego no lo hagan porque da asco, siempre comemos en McDonald’s pero como este sitio no da ganas de volver, es el de Barnasud, y mucha gente se quejaba del servicio a mesa,si dan este servicio, los empleados van a servir de mala cara, asi no, qué momento en familia más desagradable pasamos

R
Richard Steiner

Segunda vez y última que voy. En el McAuto tardan como 5 min en tomar tu pedido, luego otros 15 más en servírtelos y encima llegamos a casa y todo mal, por suerte nos dieron por equivocación también el pedido del coche de atrás ( 2 Mc Flury y un yogur). Mucho personal pero muy mal organizado. No se enteran de nada y los Managers van igual o peor.

A
Ana Balen Balaguer Soriano

Muy mal servicio , no sé si porque hay poco quizás, pero vamos una vergüenza estar en el mcauto una hora para poder pedir y que nos lo dieran ! Vamos una locura ! Además que ya no puedes salir una vez entras en la cola !! Vergüenza me da , que decidan abrir para que la gente pueda comprar comida y no den el servicio de personal necesario , eso dice mucho de los directivos y gerentes de esta empresa! Así que yo por mi parte , nunca más!!! Además de aconsejar que nadie conocido lo pida !!

n
ns b

Comida 5. Atmosfera 3. Demasiada musica Servicio 1 : la pantalla miente que la comida ya esta lista y ya he tenido que esperar dos veces diez minutos extra. Revisen esto por favor porque es una vergüenza uno desea confiar en que lo que esta indicado es la verdad y adapatar su horario de acorde con ello pero no se puede porque la pantalla indica una cosa y la realidad es muy distinta por cosas asi uno termina escogiendo la competencia

C
Carla Lozano

Muy mal trato de parte de la “encargada” hacia un empleado llamado Alex y a saber si con los demás es igual. Alex es el que estaba fuera de la cocina/barra. He escuchado como el chiquillo le pedía ir al lavabo y ella le contestaba (que no y cuando ha visto que le ha insistido le ha dicho ves pero no tardes ni dos minutos), es inhumano que no dejen a un empleado ir a hacer sus necesidades. Después el estaba limpiando bandejas y ha venido a ver si lo estaba haciendo bien y diciéndole (tanto tardas en limpiarlas?). También los compañeros preparaban los pedidos y chillaban ALEX y él tenía que aparecer como si fuera un mayordomo para llevar las cosas a las mesas (las cuales la mayoría se han quejado porque faltaba comida o porque tardaban muchísimo). Gente amargada. Ya como colmo han tardado media hora en darme tres simples helados y al preguntarle si ya los tenía los tenían aparte porque se habían olvidado y ya estaban desechos.

R
Robert Casanova

Pésimo una vez mas!! Si pides online olvídate de cenar lo que pides, es a suertes lo que llega a tu casa. vamos a recoger directamente al local y SORPRESA!! Un DESASTRE TOTAL!! Hamburguesas incompletas, pedido incompleto, 0 sobres de ketchup QUE HEMOS PAGADO!!, etc etc, en resumen, ir al Mcdonals de Viladecans que es el mas cercano si no quieres problemas.

t
the TTT

la encargada tiene un muy mal comportamiento, no atiende nada bien y te mira con mala cara como si te estuviese perdonando la vida, las patatas las pedimos grandes y llegaron como si fueran medianas, le dije q me pusiera más que para eso pago de más y me lo lleno con mala cara y diciéndome "la próxima vez no te las lleno" luego el Mcflurry como se ve en la foto llegó diminuto y me dijo que eso era así y que no lo podía llenar, cuando en el gran Vía, en el splau, en el alcampo, etc, siempre te lo ponen más arriba, simplemente no tiene ganas de trabajar y las veces que hemos venido nos ha atendido de manera pésima, espero que cambien esos hábitos...

A
Alejandro Arjonilla

Mal trato por el personal. , me refiero a la chica la latina Marisol o como se llame , con Una subidita de tono y. Desprecio. Para trabajar asi mejor no trabajes. Pedir ketchup y no darte ni un sobre. Servicio pesimo pedí servicio a mesa y ni me lo trajeron!!!

M
M. Sebastian Reyes

Vengo al local a primera hora y me encuentro que la sala de niños está sucia. No han tenido la posibilidad de limpiar ya sea al finalizar o antes de comenzar? No comprendo con esta cadena no tiene un mínimo de limpieza.

M
Mari Caballero

Porque no puedo dar un 0. 0 al personal. Muy mala gestión, incompetentes, han arruinado el cumpleaños de mi hijo, menos mal que la competencia de enfrente, el encargado de burguer king, sin haber hablado con ellos con antelación ni nada, me ha solventado el día. 2 minutos ha tardado en dar solución y sin excusas.

R
Ritta Rodrigez

Tres veces hemos venido al MacDonalds de Barnasud, y las tres veces han servido en mal la comida Hemos pedido 18,30h en el autoCard, no había NADIE. 2 MINUTOS en servir. La carne de la hamburguesa fría, empapada en salsa y el pan blando Metidas en una caja que no era la suya, por lo que No entraba bien la Hamburguesa. Las patatas recalentadas y llenas de aceite, que te sientan mal al estómago (no las hemos podido comer), la última vez que vinimos aquí, lo mismo, las patatas negras y aceitosas, una De verdad, no es tan difícil, no había nadie más, que dos menús 20€ no es tan barato para el servicio pésimo que dan Y ya de últimas, he tenido que entrar a lavarme las manos, y estaban sin servilletas, solo había papel en las cajas. No vuelvo aquí, las tres veces, mala experiencia, en Sant Boí mucho mejor.

M
Mireia

Pésima experiencia una vez más, refuerzo comentarios recientes de otros consumidores. Lentitud y pasividad en el servicio. El personal es absolutamente desagradable, abren y cierran ventanilla entregándote la comida sin saludar, no te miran ni a los ojos. Te dejan con la palabra en la boca y debes seguir esperando a que alguien pase por allí para rectificar, porque además, siempre están erróneos los pedidos. Trabajo en multinacional como Store manager y no entiendo como una marca de tal magnitud permite ofrecer este tipo de experiencias tan pésimas a sus consumidores. Les recomiendo una inspección al equipo, porque es desagradable el comportamiento , inclusive entre ellos. Compra realizada a través desagradable Mcauto 4 diciembre a las 18:30h en barnasud, Gavà.

J
Jordii Mateo

Todo el mundo conoce el nivel que da estas cadenas por eso es fácil saber cuando la desidia empieza a apoderarse del sitio. En mi caso la hamburguesa parecía que le habían dado una paliza antes de servirla. Además del servicio excesivamente lento para los pocos que estábamos allí.

J
Jorge alexander Castilla diaz

La verdad. No sé qué decir respecto al Mac auto. Sé supone que es un servicio para llevar. No es la primera vez que pido un menú. Les digo a los dependientes que cierren bien el vaso de la bebida y cuando llegó a casa, es inexistente dicho líquido. Esta vez ya fue lo peor de lo peor. He tenido que lavar todo el maletero de toda la cantidad de cerveza derramada en él. Y por supuesto. Me quedé sin probar el menú ya que estaba completamente empapado. Muy mala experiencia.

G
Gemma Molina

Es un servicio pésimo, no hay comparación con Bellvitge/ Sant Boi, no deberían estar abiertos para dar este tipo de servicio, teniendo en cuenta la poca educación del personal con frases como “ Si tienen que esperar pues que esperen”, cuando llevábamos 30 minutos esperando y el pedido ni si quiera salía en pantalla. El personal daba vueltas como pollos sin cabeza. Y ningún podido salía completo. En fin, que no volvemos más.

M
Mari Luz Caballero M oreno

Una auténtica vergüenza, me he dirigido al mostrador acompañada de una niña de 9 años por qué la aplicación no funcionaba y una empleada llamada Sheila cuando le he comentado que no iba a dicho ufff y se ha metido dentro en cocina sin decirme nada se ha puesto a preparar hamburguesas con un chico alto rubio de ojos claros al ver que no salía nadie ni decían nada y el chico estaba mirándome le he dicho perdona varias veces me miraban y no contestaban y riéndose entre ellos continué con un tono más alto diciéndole perdona va a salir alguien o que? Riéndose dice si ahora sale después de 7 minutos de reloj esperando para hacer el pedido y una solución sale una supuesta responsable digo supuesta por qué hay gente en el paro más profesional que lo haría mejor en su lugar y que tienen más ganas de trabajar, sale y con malas caras me dice que pasa y le comento que no va el pago y los cupones me salen canjeados me lo pasa por la máquina y realizo el pago me da el ticket con muy malas formas y sin ningún tipo de amabilidad me siento con la niña a esperar y empiezan a cuchichear reírse de mí y a hacer coro y seguían hablando entre ellos a todo esto haciendo que mi pedido tarde 25 minutos de reloj cuando garantizáis un servicio de comida rápida! Sale mi pedido me lo da la tal Sheila y escucho por parte de la encargada mirándome como si de algo personal se tratase ZORR… automáticamente llamo a mi marido y viene y les dice que si tienen algo que decir lo digan por delante y no a las espaldas se quedaron sin saber ni qué decir por qué la duda ofende claramente! Pedimos una hoja de reclamaciones y pedimos los nombres la encargada se niega a dárnoslo por qué según ella con la reclamación miran día y hora y ya se sabe quién trabaja en el turno al no quererme dar nombre ni solución les tomo foto y a continuación las adjunto. Es una auténtica vergüenza la poca educación por parte de todo el turno Pero no me extraña nada con semejante encargados que tenéis así funciona el turno y el servicio tienen 0 experiencia en trato al cliente y cara al público hay mucha gente en la cola del paro que sin formación ninguna atenderían mejor a las personas. Realmente créeme que esto no va a quedar así y me encargaré personalmente de ello .

m
mafali mafalilla

Servicio muy lento. Sin haver casi gente hemos tenido que esperar media hora para que nos sirvieran un café. De comida rápida nada de nada. Muy mal coordinados y lentos.

K
Katherine Jara Fernandez

Sinceramente no vuelvo más, sábado por la tarde y no había gente, después de 20 minutos me han servido el menú sin patatas, me acabo la hamburguesa y me tengo ke levantar a por las patatas, estaban malas, incomibles…sabor malísimo de verdad, fatal. Otras personas las han devuelto también…servicio malísimo, una decepción desde luego. No lo recomiendo.

P
Pep Alfonso

Decepcionado por comer un Macdonald en este local. Poca calidad, cantidad y preparado con poca gracia. El servicio malo. Se olvidaron la mitad de las cosas y no estaban pendientes. No vale la pena ir, solo si queres comer poco y mal.

P
P G

19-06-25 Vas al McAuto, Pides menú Big Mac grande de Bacon ¡¡Novedad!!, tardan más de lo norma, ves como dejan la comanda junto a la ventana y ahí se queda hasta que les dices que te la quieres llevar caliente, te dicen que "es que es el cambio de turno y lo han dejado ahí" Llegas a casa y TACHAN te lo han puesto normal, sin bacon 😡 Id preparando la hoja de reclamaciones. 03-04-25 Pides un menú grande para llevar y la cerveza te la ponen por la mitad. Esto es un engaño, timo Si el negocio fuese del que las sirve lo entendería pero hay que ser malo en tu trabajo para servir tan mal y sobre todo que por algo que has pagado te ponga la mitad Un engaño La próxima vez no me muevo del mcauto sin comprobarlo. Vergüenza 🤦‍♂️

A
Agustí Raga

13 minutes waiting.....

R
Rob Bennett

Slow

J
Javier Llamas

McDonald's

U
Usman Basharat

The staff no respect for client i stayed on counter more then 10 minutes for payment there was no client nobody was responsible asked 3 times for payment no response at the end i left without food they don't care about anything

j
jose dominguez

Ayer en mucho tiempo me llevé una decepción día 10 de enero. Ya que el estado en el que se encontraba el restaurante era deplorable. Hablamos de Mc donals GAVA.No había tanta clientela como para que estuviera de esa manera. Nos tuvimos que limpiar nosotros mismos la mesa, cogimos el servicio de entrega en mesa y después de mucho rato lo tuve que recoger yo en el mostrador. Considero que había en ese momento personal suficiente como para que no hubiese pasado esto. No pongo fotos del personal dentro hablando sin atender las mesas ya que salen las caras. Pero en vez de estar hablando tendría que atender a la gente y el restaurante. Lo lamentable es que habiendo un encargado, permitiera lo que vivimos ayer. Decepcionante.

A
Apetrei Cosmin

Worst mcdonalds ever,order took 2 hours to arrive.First it said 10 minutes,but i waited for 2 hours.sh1tt111

D
Dag Bodvin

Sorry, but McDonald is a surprise, never have I had good food by them. Some nice people/workers smile and do you good, but what they sell....

D
DES S.

The burger is horrible. Not the same as America's McD's. I went in 1976 to McD's first resturant in NYC. McD's here in Spain is like cardboard meat with no tomato no lettece nothing to thrill ypur tastebuds. That watering in the mouth expecting that first bite just fades fast. SAD sad McD's does not control their franchises abroad.. SAD example of McD's.

D
David Keen

The service is so slow and the attitude of Staff is very bad. Go somewhere else.

K
Klea L

Still no vegetarian alternatives in Spain? Most other Mac Donalds in other countries already have at least three vegetarian/vegan options.

M
Mahmoud Abdennebi

Dont go to the drive you will wait more than the ordinary

Д
Дмитрий Сориш

Extra Slow

M
Murray Jacob

First time I have managed to get the order completed and actually ate a meal, the kiosk and no way to order personally leads us to just walk out. A very helpful young lady helped me complete the order and pay for it. Food was very average. Frys quite cold. Thats it for Macca's for me, (except where o can order from a person)

S
Stuart Spice

Drive thru. Took at least 20 minutes. Food was dry and tired. Fries very dry and the burger was also dry. Ordered a McFlurry but then realised we didn't receive it only after we left. Didn't bother to go back. I'm actually a fan of McDonalds as a treat but the last few times I've visited, the quality and service has been poor.

M
Monika Jalili

Worst McDonald's we've ever been to. There was no one else in the restaurant and yet we waited 25 minutes for our take away order. The staff were just hanging around doing nothing. And, on top of that, they're not reading the orders correctly. Ordered 2 iced drinks that came back piping hot.

A
Ashley Phelps

My breakfast. Looks like a bite has been taken. Out of it. Poor store. Will go into liquidation soon. I'm Godley shares are falling fast nowadays.

Z
Zoe Wu

I have placed an order on Uber Eats this morning, and I’m very disappointed with the condition of the muffins. Both items look extremely unappetizing — the buns appear to be ripped or possibly bitten, which is completely unacceptable.

S
Saija Luthra

Asked about the flat bottom bun was told it is supposed to be that way, is it supposed to be like this “actually”? Horrible service! I’m damn sure it’s not supposed to be this way. And if by rarest of chance it is then who the hell came up with this receipe?? Plus the patty was cold as hell!!

B
Brendan Moore

The place is dirty - at least sweep the floors. Fix the ordering terminals - put in paper or make sure they display an order number. 'Food' was cold but I knew there was no point in complaining - staff don't seem to care at all.

V
Val Longstaff

So I ordered 2 hot drinks with table service, online after 20 minutes I had to go down to the collection point and enquire as to where our drinks. They had been sitting there. And they were cold. Soi asked for fresh ones. Apparently it never came up on the screen. Not happy!!!

Airton Junior
Airton Junior

I was on my work break, and because McDonald's is a quick grab for lunch, that's what I did. I ordered a DOUBLE BIG TASTY, and to my disappointment, once I got back to my workplace, they gave me a half-assed burger that had nothing to do with a double big tasty and I couldn't even go back because I had a 30 minute break, now I don't know who made this mistake but the person who served me was sylwia, as stated on the paper bag. Very unprofessional.

Abbie
Abbie

Went here today as was out for river of light and was hungry and needed loo, they checked my reciept to make sure i had bought something and I was told my drink i was holding wasnt allowed in restaurant so I threw it away even though it still had enough left because I just wanted my food, after I threw my drink away they then told me I hadnt spent enough to be able to sit upstairs?!. Could have told me before I wasted my drink, service is outrageous, security has their heads stuck up their backsides and I honestly dont recommend as this whole experience was super overwhelming. Since when has a spend minimum been a thing to sit down

Andy Jones
Andy Jones

Absolutely terrible service 30 mins and still no food. Asked for the money back and the manager was fuming didn't even say sorry disgusting attitude. She thought she'd be funny and give me about 50p in penny's so they got lashed all over the floor. That will teach her miserable you know what.

Stephen Donnan
Stephen Donnan

Stopped at this McDonald's in Liverpool on a Monday night about 10.30pm, placed and paid for order, got locked out by security guard with body-cam and stab-proof vest, he blocked the entrance with bins. Gained access by the exit door at the side and stood waiting locked inside for 50 minutes and managed to leave with something akin to "food" and the order was missing items but also had 2 cheeseburgers for a different order number. Shocking.

Anthony O'hanlon
Anthony O'hanlon

Worst McDonalds ever, went there at 3.30am waited for what I thought was going to be fresh hot food, 10 mins later received my food Luke warm fries looked like they had been cooked twice, stake house stack was dry along with cold, the double cheese burger was that cold the cheese did not even melt, did not get any sauce even though it comes with garlic bread cheese dippers, what a joke, just beyond me how it's possible to receive cold food when its cooked to order that time of night, is it the staff are is it equipment failure, maybe a oil change would also help with this situation, worst McDonalds I have had in a while that's for sure,

Jay Johnstone
Jay Johnstone

Errr mc rib is dryer than a nuns chuff! Remember years ago when they use to rest it in bbq sauce? Now they drizzle a small amount on it. It's not me first visit with bad experience. In the past I've had old cold fries, burnt burgers and orders missing. Management needs to get a grip on their staff or take someone on with a bit of common knowledge

Isobella Capes
Isobella Capes

this mcdonald's is awful... i have a severe mustard allergy so ordered my burger plain with no sauce or anything... just pickles and cheese. i lift the top of my bun to put my own sauce on and see that they had obviously put on ketchup and mustard and realised their mistake and just wiped it off!!!! (picture enclosed) we then tried to call the restaurant to let them know and they answered once asked about "booking a table" and then said "do you do pizzas" then called the again and couldn't get through at all what a joke of an establishment

Jun
Jun

I've had many McDonald's even from this place but this time was hands down the worst experience. Ordered nuggets and fries but the fries were extremely undercooked borderline raw. Nuggets were fine but the fries were inedible, we got delivery so we couldn't go back and complain about it but through customer support, we couldn't get a full refund so that's great. Honestly just an exhausting and terrible experience and since it's McDonald's they literally don't care at all...

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+44 151 709 1716
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