Taco Bell

Thelms G

My daughter and I came in for some dinner. Replaced our order on the kiosks since there are no longer cashiers ready to take your order at the counter. It took 7 minutes for someone to come to the register for us to pay with cash. The employees would look at us, but there was no greeting. No, we'll be with you in a moment, nothing. After 7 minutes, I told my daughter we should just go somewhere else. That's when the employee came to ask if we needed help. We paid cash for our food and waited another 10 minutes for it to be ready. The reason I am giving 1 star is because the kiosk ordering is really affecting customer service. The employees hide and wait for someone else to come help out. If you need something, you have to wait for them to pay attention to you. When placing an order on the kiosks and paying cash, there is still a wait time for someone to come take payment. I would rather have cashiers than the machines anyway. This cashless society and taking away the service sector jobs is hurting our country. Let's go back to greeting people when they walk in the door, smile, and take orders. Keep the restaurant clean. The kiosks just make me not want to be a patron at these restaurants. I'd rather my money go to paying someone's wages than a machine.

R. Washington

Wow this is a mess. This is their steak grilled burrito...but...a mess. I bought it back to the counter and the young lady said oh did you want me to melt the cheese.......u.mm... duh

GFDitto

Absolute worst experience I’ve ever had at a Taco Bell. Typically I’ll order dine-in from the little kiosks in the lobby, my typical order being a Crunchwrap Cravings trio with Mtn Dew, substituting the Doritos Taco for a supreme soft taco (which there has never been a charge for). Today I went through the drive thru, as I needed something quick. The cashier could not figure out the substitution, and I was going to be charged an additional $.90 for it, so I asked to just be given a regular soft taco instead. I receive my food and depart. The Crunchwrap itself had no “crunch”, the tostada they typically use to add the crunch was not present, nor was the Crunchwrap closed at all. It was a floppy mess, and not at all something that I could eat on the go. On the plus side, they got my sauces right. Still, definitely would not recommend this location unless you’re dining in.

Jennifer F

Food was unsafe to eat. I ordered 3 Mexican pizzas and when we took a bite all you tasted was some sort of chemical or cleaning solution. Not only did we all throw up, it burned our tongue and throat so bad. I called the store concerned that maybe something by accident spilled on one of the ingredients, I spoke to Becca the manager and she didn’t even care and thought it was funny. So my only option is to call the heath department and see if the lab I work at can identify what we ingested. It shouldn’t have had to go this far all Becca had to do was be honest with me and tell me what happened. Be careful eating here they might poison you.

Jose Perez

Just came from this location. The night chef is completely ridiculous. The amount of meat in the tacos and cheese provided for a 10 dollar box!!! Wow. This person is ripping people off and providing the most minimum food for your dollars. Do NOT GO HERE AT NIGHT PLEASE SAVE YOUR MONEY. We will add more photos as we eat through this upsetting meal. Oh and that little burrito you see. Is the "Grilled cheese burrito" from the box.. lol star of the meal huh?

+6

William Alba

Food had no meat and the nacho cheese they gave me was less then half filled. Are the portions off or is this normal? Seems off to me. Just passing the word and picture, check your orders before you get home disappointed. One more thing I forgot. The chips tasted like old oil or just not good at all. Left the worst after taste.

Terry Beightol

I have been coming to this Taco Bell on Alessandro and Elsworth in Moreno Valley for years. For the last three times I have left disappointed. I am here again now and I am actually deciding that I won't come to this one again. This place is dirty, there's no condiments, straws. Currently there are four guests eating. One guy said this place has been going downhill. I couldn't agree more. Another guest came in carrying his bag of food in and was saying he was missing something he ordered. Order taker asked him if she charged him for the item and he did pay for it. He had to wait 10 minutes for them to make the item. That's ridiculous! Could be why it's so empty and it's lunch time.

Danny G

Drive through bad experience. Missing 1 chalupa 1 taco no ice on the drinks that was fine (ice machine was broken). Let them know they told me to go to the front , went asked for them had to recount all tacos in front of them for about 10 minutes . That was fine, finally was leaving when sipped on the drinks non carbonated flat asked for a refund, they refused until I talked to Jenny, on Tuesday today is Sunday , I don’t live in Moreno Valley. 40$ highway robbery.

Billy Bilke

Horrible experience, beans are dry no sauce on the pinto cheese cups, burritos dry and burnt beans. I didn't get my complete order, tried calling several times no answer. Don't recommend.

S. H.

After waiting 20 minutes in the drive thru I finally get to the window and my order was missing two out of the four things I ordered. when I brought it to the employees attention he said there was nothing he could do about it. after arguing back and forth for about 2 minutes I requested to speak to the manager. he said she was too busy. So I sat there and kept requesting for them to fix my order but they never did resulting in them threatening to call the police! This could have all been avoided by just fixing my order which they refused to do from the beginning.