McDonald's
Burger · New Caney
Sobre McDonald's
En McDonald's New Caney, te damos la bienvenida a un espacio donde la tradición y el sabor se unen para ofrecerte una experiencia rápida y deliciosa. Disfruta de nuestras clásicas hamburguesas y patatas fritas, preparadas con la misma calidad de siempre. Un lugar ideal para compartir momentos agrada...
En McDonald's New Caney, te damos la bienvenida a un espacio donde la tradición y el sabor se unen para ofrecerte una experiencia rápida y deliciosa. Disfruta de nuestras clásicas hamburguesas y patatas fritas, preparadas con la misma calidad de siempre. Un lugar ideal para compartir momentos agradables en familia o con amigos.
Què diuen els clients de McDonald's
This McDonald's generally receives positive feedback, particularly for the quality of food and friendly service. Some customers have praised the double cheeseburgers. However, there are complaints about order accuracy, slow service, and the quality of fries and fish sandwiches.
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Ideal per a
Tip: Double-check your order before leaving the drive-through to ensure accuracy. Consider using the app for deals.
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Opinions de McDonald's New Caney
Great experience! The facilities were super clean, the staff was friendly, and the deal they had going on was the cherry on top. Honestly, the only problem was my fries disappeared way too fast… but that might be a “me” issue.
Thank you bathroom lady. She works at this stablishment, and she bought this really cool looking dude, he is bald and muscularly toned, as well as very polite, his shoes needed some attention and he rode a really cool looking road bike, Orange in color, I overheard he was looking for employment but the Latino managers were not giving him a chance at all for the last two years, he was telling this to a black woman, whom interest in helping him was genuine as far as I could see and overheared them talking about in reference to his wanting to come aboard. The bathroom lady kept looking at him and she felt his honesty regarding his wanting to join the team to get his family ahead, and she also understood as well as the black lady, his frustration with this stablishment and his wanting to be hired at McDonald's, his children and family members are very fond of all the McDonald's products. Anywho, the bathroom lady asked him if he was hungry, and bought him a large order of chicken nuggets. She was a Latina aged lady with a very friendly smile and kind eyes. Congratulations to you Mis Lady Luck.
We love this location. I see that others do too. The line often goes out to the street. They are always friendly here and if you ask for sauces or strawberry preserves they always give it to you. The food seems great here than at other McDonald's restaurant. I'm thankful for this McDonald's❤️.
whoever cooked the food tonight made the best double cheeseburger i've ever had\n\ngreat service
whoever cooked the food tonight made the best double cheeseburger i've ever had\n\ngreat service
whoever cooked the food tonight made the best double cheeseburger i've ever had\n\ngreat service
whoever cooked the food tonight made the best double cheeseburger i've ever had\n\ngreat service
Have ordered from this McDonald's 5 times and each time food was great as expected. I will order from this McDonalds again
Have ordered from this McDonald's 5 times and each time food was great as expected. I will order from this McDonalds again
They always have good sweet tea, you can get some pretty good deals on the app. Whoever is working the curbside pickup this morning 9/5/25 is kinda rude, they brought an order out to me that was not mine because the person checked in to the wrong spot and she got frustrated when she had to walk to the 3rd spot to give those people their order, I was in the first spot and checked in appropriately but she tried to tell me to move and that was the first spot, like I know it is that's why im here, the other person was checked in wrong not me.
This particular location of McDonald's is always extremely busy. With that being said, the employees always hustle and make it so you don't have to wait long for your food. The food is consistently good and the service is great!
This is by far one of the worst fish sandwich I’ve had at a fast food place very small fish filet can’t see it unless you take the top bun off. Would not reorder this sandwich. I tried one from Burge…
This is by far one of the worst fish sandwich I’ve had at a fast food place very small fish filet can’t see it unless you take the top bun off. Would not reorder this sandwich. I tried one …
This is by far one of the worst fish sandwich I’ve had at a fast food place very small fish filet can’t see it unless you take the top bun off. Would not reorder this sandwich. I tried one from Bur…
This is by far one of the worst fish sandwich I’ve had at a fast food place very small fish filet can’t see it unless you take the top bun off. Would not reorder this sandwich. I tried one from Bur…
Our order was hot and accurate however one of our large coffees arrived in a damaged and leaking cup. Considering we were on the road from Galveston to home in Arkansas, we were significantly far down the road when we discovered the flood of coffee in the cup holder Not worth turning back, but will take some time to clean the seat and carpet. The cup was ripped at the seam. Yuck
Food sucks over priced human meat burnt fries they take forever in the drive thru rather go to a nice restaurant and get a steak
food sucks over priced human meat burnt fries they take forever in the drive thru rather go to a nice restaurant and get a steak
Food sucks over priced human meat burnt fries they take forever in the drive thru rather go to a nice restaurant and get a steak
Food sucks over priced human meat burnt fries they take forever in the drive thru rather go to a nice restaurant and get a steak
Food sucks over priced human meat burnt fries they take forever in the drive thru rather go to a nice restaurant and get a steak
Worst customer service ever, had me waiting 35min for 13 cookies then they come outside and tell me they burnt them and if i want to wait or get a refund $5 not even worth my time
Worst customer service ever, had me waiting 35min for 13 cookies then they come outside and tell me they burnt them and if i want to wait or get a refund $5 not even worth my time
Worst customer service ever, had me waiting 35min for 13 cookies then they come outside and tell me they burnt them and if i want to wait or get a refund $5 not even worth my time
I asked for a sausage McMuffin and they gave me a egg/bacon McMuffin. Horrible service! Do not recommend!
I asked for a sausage McMuffin and they gave me a egg/bacon McMuffin. Horrible service! Do not recommend!
The manager messed up my order, and after i corrected her she had and attitude and said "i'm not playin"the food was in the window the whole time and my food got cold. waited 16 min for the food.\n…
I ordered 7 double cheeseburgers and two baskets of fries , I got home to give it to my family and when I open it up it's the wrong order . I didn't get my fries . I tried to call up there so I c…
Absolute worst fries ever! McDonald's which is supposed to be known for their grade fries as this location which consistently serves the crappy us fries on the planet
I visited this location around 8:00 PM with my daughter and had a very disappointing experience. Management/lead staff were extremely rude over simple questions, and their attitude was unprofessional. What bothered me most was how they treated their own employees. The cashier appeared intimidated just trying to ask a question and was spoken to rudely in front of customers. It created an uncomfortable environment, especially while dining with a child. Everyone deserves basic respect customers and staff alike. I hope upper management addresses the behavior of leadership at this location. To the cashier guy tonight, thank you for being patient & polite.
Don't give refunds on items they forget to put in your order. So check order before leaving. I Called to ask for a refund of fries they left out of the order. They told me the fries were all there and refused to refund me. They said if I drove all the way back they would give me more fries. I was tired and had to much to do to go back. Plus, I spend more money for their mistake when I am just asking for a refund for 1 fry basket. I was a regular customer. This was Sunday afternoon shift. Never have issues with weekday morning shifts!
They gave me a old fish sandwich. I asked him to cook a fresh when I came back to the store. They act like they didn’t wanna give me some fresh fries to go with my meal. This is one of the worst McDonald’s I’ve ever been to.
I ordered food, had 2 employees repeat my order PERFECTLY to me so I had real trust when I got that brown bag. I rolled it up tight so it’d stay warm for the drive … and when I get home It’s completely the wrong order. Not even worth half what I spent :( !! IF YOU COME HERE CHECK YOUR ORDERS !!
made me wait 10 minutes for a small sweet tea and a happy meal forgot ice cream and sundae i am very disappointed
I been here and do a great job but today no good I ask for a big Mac meal and I said ranch and ketchup and they give fries not ketchup no ranch and I checked the big mac before i go and there was only bread and meat I was like I am no gonna eat bread and meat not cheese no lettuce no nothing they re do it but it's okay I still like Macdonald just need to listen and it's better quality than quantity
Manger needs to learn how to deal with “Karen” situations, employees forget orders until you have to go to the counter to inquire about your food. Fries are SO SO SALTY..,not one order was made correctly the whole foot I was in this establishment. People waiting a while for their order when not even busy.
Terrible customer service! Went through the drive through and they forgot items from my order, but they insisted that the order was right. Showed them the receipt and everything that was in the bag and it took 3 employees to confirm they forgot items. We gave this location another try and the “manager” was awful. People were waiting in line forever. Service in the morning is great but in the evening its TERRIBLE. people in lobby and the “manager was in the back on her phone the entire time.
Waiting time is horrible placed order and waiting 15 min to receive it orders after mine got out before mine even though they ordered the same food plus frappe. Doesn't matter if you order curbside same thing last time waited 20 min and a car next to ours got their not even 1 min wait time his order was out. My drinks where apple juice and chocolate nor even something you have to prepare.
The food came with a piece of wax paper or something similar in it. After I bit it I thought it was just an onion peel but I immediately looked at what it was and was shocked at what I found. Came the night before and they gave me someone else’s food. Disappointed with the quality control, there was one exceptionally nice lady leader tho which ups the rating slightly. I hope to see the store improve.
Always lying about the system being down early in the morning. It is almost every single day the system is magically down at 4:30 am while I am on the way to work. Absolutely ridiculous and corporate will be notified.
Worst service I have ever received took my kids there and ordered of the pickup app 30mins later still no food went inside twice and was told that my order was cancelled and that I had to reorder again and get back in line.I will be setting up a demonstration outside of this establishment civilly to tell customers not to come here anymore.
So ever since they open the new location on 242 I try to go to that one but for the sake of the convenience we just had to go to this location today. Now the girl that took my order and the guy that I gave my card to at the first window they were very nice. I don’t know if there’s something with my face but the energy at the other window was not so kind. They literally handed me my meals and two drinks and then ignored me at the window for two minutes and when I didn’t drive away because they forgot to give me the juice box that came with my kids happy meal she starts asking me to show my receipt. So I guess they’re giving out the meals for free just not the drinks they forget to give you. Her attitude about it was nothing short of ridiculous. Thankfully I had a receipt this time and then she had a snarky attitude even more, I don’t understand the hostility.
I have stopped by this McDonald's many times. It is rare they make my coffee the way I order it. Last 4 times, it's been completely different and one time it was cold too.
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New Caney, TX 77357
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New Caney, TX 77357
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