Karim Nuri

Kristy Creme is a nice place to stop by. You can see the donuts being made, which is cool. The donuts are okay, nothing special. But it’s worth checking out once for the experience.

Ana Beatriz Costa

It was my very first time trying Krispy Kreme and I absolutely loved it! The flavor is so unique, and the classic glazed donut is simply phenomenal. Since I had their rewards program, I only paid for one donut and got 3 more for free because it was my birthday, such a nice surprise! The Times Square location itself is beautiful and fully themed, which makes the whole experience even more enjoyable. Definitely a 10/10!

+1

Teresa Pittman-Wall

If you are a KK fan, this is a must stop while wandering Times Square. Fun memorabilia and a friendly atmosphere. For the price of a yummy snack you can even use a clean restroom. The donuts and coffee are hot and as you expect from KK. Prices are higher (hello tourists) but the people watching from their prime location is priceless.

Richard Elliott

Called in after a rainy visit to Times Square in need of a sweet pick me up. What a lovely place! Watch the donuts being made while you place your order. Not much seating but we were lucky to get the table right in the window to enjoy our selection. 🍩🍩🍩

Olga Kovalenko

They have a special big apple doughnut, which is serve of justice this location and a bunch of Krispy Kreme New York merchandise here as well. The seating area is kind of cute if you want to explore.

Natalie Pote

Bang in the middle of times off broadway, it is very centrally located. They have a wide variety of delicious dough and make then fresh. Options range from glazed to wonder women themed doughnuts. Watch out for the sign to glow so you can get your free glazed donuts.

Rav

🍩 The ultimate glazed doughnut experience! If you're lucky enough to catch the iconic “Hot Original Glazed” sign glowing red, you’re in for a treat—a free, freshly made glazed doughnut, hot off the line! The shop’s sleek design adds to the charm, with a viewing area where you can watch the mesmerizing doughnut-making process unfold right before your eyes. A sweet experience in every sense.

Abdullah Felimban

I visited the Krispy Kreme branch in Times Square during my trip to New York, and it was an amazing experience from start to finish. The location is perfect — right in the heart of Times Square — and the shop has a bright, welcoming atmosphere that makes you want to stay longer. The staff were incredibly friendly, smiling, and eager to help even though the place was busy. The service was fast and organized, and I appreciated how clean and well-maintained everything was. The doughnuts were fresh, soft, and tasted absolutely delicious — exactly what you would expect from Krispy Kreme, but with the added charm of being in one of the most famous spots in the world. I also enjoyed watching the doughnut-making process through the glass window; it’s a fun touch that makes the visit more special, especially for families and kids. Prices were reasonable considering the location, and the quality was excellent. If you’re in Times Square, this is definitely a must-visit spot for a quick treat, a coffee break, or just to enjoy a sweet moment in the middle of the city’s hustle and bustle. Highly recommended!

+3

Melina B. Vázquez Ortiz

I had the big Apple doughnut exclusive donut ! It was creamy and delicious! The place is nice to enjoy your doughnuts! The only thing was not perfect is the service, there was a girl who deliveries with bad attitude but the cashier was nice

+4

Rosana Eats

Really loved this place. So easy to order from the machines and wait for your food and drinks. Well organised place with a great selection of drinks. Ended up taking the caramel latte and the big apple doughnut. Staff were very friendly and professional. The security guard was also welcoming. When you step in here it’s a positive touristy feeling. Highly recommend the doughnuts and they coffee comes in a great large size that’s perfect for mornings.

+8

Line was very long but worth it. I wish we had them in Spain. It was so hard to chose but we managed.

The perfect place to stop for a doughnut in the heart of Manhattan. My friends and I came in for some hot donuts after waiting in line and watching a today show taping with Reneé Rapp as the concer…

I love krispy kreme and this location was so cool to be able to see! Very conveniently located and so fun inside. The staff here were very kind and considerate, even wished me a happy birthday when…

No place better to have warm, fresh donuts!! The wait is always worth it! \nNice location and great service also!! \n\nIndoor seating if you're lucky to grab a seat

Krispy Kreme Time Square location is a very nice location to visit.\n\nAt this location customers get a first hand view of how the donuts are made, the donuts are prepared fresh.\n\nThe service is …

Adorable flagship! Delicious donut holes especially the glazed ones and sprinkles at a reasonable price. Such a fun flagship location! Our cashier was also so cute and sweet, super fun! Love gettin…

I love there donuts. Highly recommend the original glaze. The big apple donut is a bit over priced at 11 dollars, but it tastes ok. Sometimes it's really busy but they make up for it but showing …

This place is big and has a ton of choices. The donuts are very good. I tried four different kinds and loved them all. I’d go again.

This place is big and has a ton of choices. The donuts are very good. I tried four different kinds and loved them all. I’d go again.

I was so happy when this Krispy Kreme opened up downtown! This location is easy to get to and they always have lots of options with quick service. Pop your donuts in the microwave for 15 seconds and it will taste like it just came out of the fryer.

I love me a good Krispy Kreame donut and this location serves me well. It’s located close to my office. Keeping me from having to travel to the flagship on 42nd street. It’s a little stand located in the Fulton street mall near the Broadway Street side. They almost always have what I’m looking to pickup. This year I was excited to see they have the Halloween Boo Box. Last year I went crazy looking for the spell book box. I swear it was a phantom box that never existed 😂😂. I wanted to gift it to my grand kids. So this year Nonna was successful 💪🏾. My only gripe was when I for home and opened the box I was missing a donut 😩 🍩 I couldn’t believe it. First time ever…… I will now check all my boxes before leaving. So for that they get 4 stars

It's good to take one donut 🍩 at a cheaper price from here. The taste is all good and you can get all at a reasonable price. The variety is good and you can almost eat every flavor in a very low price. A good place to satisfy your donut need.

Crispy Kreme financial district. Right on Broadway entrance of the Fulton sq. center on the main floor. As far as Donut experiences go, I give it an above average reviews since I prefer their donuts over Duncan. However, Crispy being a chain, isn't on the same level as the custom bakery donuts or the craft donuts like the donut factory on Grand St. However, I must predicate by saying I am no Donut connoisseur. In summary: its better than Duncan, but a step behind the craft donut establishments.

It was nice to finally visit this place. Interesting to see how the infamous donuts were made. It was a lot smaller than expected but still fun to experience. There were also limited flavors and you’re bound to find more in the other kk locations. And the apple donut wasn’t really good for it the top red glaze tasted like medicine. But still a fun NY experience!

Small location inside the Fulton center. Was fairly empty when I went on a Sunday morning. The staff was friendly enough. You know what to expect from Krispy Kreme. Delicious as always although not as fresh as other locations. Give them a try!

Placed pick up order online for a work event. Very easy. Picked up 72 donuts. The inputs were great and the Grinch decorations were awesome. They ran out of green for the full grinch face don’t but they were still a hit with clients and staff!

It doesn't matter what flavor you choose, all the donuts are equally delicious. The regular glazed one is still my favorite, though. You will feel a sugar high even after eating just two donuts. The donut dots are good too.

Chris Manning

So, this would have been a 5 Star experience that the "Hot Light" was on and there no hot glazed donuts? Pro tip: they have an exclusive New York donut that you can only purchase online for $13.

+3

CL G

I was surprised by this Times Square location. It wasn't as bad as I thought it would be. None of the kiosks were working but the line went relatively fast for it being near the door. You could still order on your phone if you wish. The donuts here are more money than the other locations in NY. My favorite location is the one in Penn Station. What I like about this location is that you can request donuts right off the conveyor belt as the glazed donuts are made in house. I ordered a glazed and a snoopy limited edition cookies and creme donut. After eating the regular glazed donut (that was hot right off the conveyor belt) the snoopy one was very lackluster. I threw half of it away. I normally like cookies and creme but I dont know what happened here. That donut wasn't the freshest as it was a little hard but it was the filling that tasted off to me. The service was great even though they were so busy. I kept a paper hat as a souvenir. They sell shirts, cups and tumblers as well. I saw an elderly woman with her family saying how her donut was really good as she was eating it. That warmed my heart. There is a small seating area with even smaller round tables.

corenzo wilkerson

This is times square location we were walking thru and had a craving for a donut 🍩. We used the kiosk but I suggest if no line walk up to front and see all the donuts that are there. They have bigger selection not mentioned in the digital kiosk. Which was annoying bc after we selected and went to the front they had other varieties I wanted. But service was quick they have a some spots to sit and eat . They do have other menu options like drinks. Place was super clean too

Stopping by on a Sunday afternoon for an iced coffee and donut before catching my Amtrak train home. Ordered ahead by about 5 minutes as the store always seems to have a line. Was able to walk right …

Stopping by on a Sunday afternoon for an iced coffee and donut before catching my Amtrak train home. Ordered ahead by about 5 minutes as the store always seems to have a line. Was able to walk righ…

Stopping by on a Sunday afternoon for an iced coffee and donut before catching my Amtrak train home. Ordered ahead by about 5 minutes as the store always seems to have a line. Was able to walk righ…

Holy fresh donuts. I've been to this location twice and it's so nice. Very large and spacious. Like a factory style Krispy Kreme location. You can see the fresh donuts being made. I love all the opti…

Holy fresh donuts. I've been to this location twice and it's so nice. Very large and spacious. Like a factory style Krispy Kreme location. You can see the fresh donuts being made. I love all the …

Good service. Fresh doughnuts, and you can watch them make them. It's really nice inside. Maybe could be a little bit more seating for the location but it is pretty nice and spacious. Was good for …

No line here at 4 pm on a weekday, I walked in and ordered a fresh order of a dozen donuts on my app for half price . It has plenty of seating here and the my donuts were delicious too! This place …

Theres something about watching your doughnuts drown in a glaze fountain that is unmatched. This krispy kreme location gives you a glimpse into the doughnut-making process with views into the kitch…

We came here for a late-night snack after watching a show. Apparently a lot of other people had the same idea, as at 11pm at night there was a line out the door. The donut shop is quite large and…

It’s a Krispy Kreme store like you’d expect, just in a busy city location. The line gets long. The staff gets impatient with people who’ve stood in line all this time and still don’t know what they…

Mark Wallis

It’s a huge Krispy Kreme donut shop right in Times Square. If you’re of a fan of the sugar rush from their lighter than air donuts, stop in. But go early, otherwise you’ll be waiting in a huge line, and really there are better places to spend your time.

+2

Beautiful-Soul

Krispy Kreme in Times Square is definitely busy, but the staff keeps the line moving. The doughnuts were good, though the production area wasn’t as clean as it should be. There’s seating, but many people linger, making it hard for new customers to sit. Having someone manage the flow would help. Overall, it was about what you’d expect in NYC.

hector fernandez

Krispy Kreme donuts are pretty much what you’d expect — sweet, soft, and enjoyable. The real downside here was the service: staff were not very friendly, with no smiles and a rather cold attitude. It’s also a shop, but honestly there isn’t much worth buying beyond the donuts themselves. The one cool part is watching the donuts being made fresh, which is fun to see once, but overall the experience doesn’t go much further than that.

I've only tried Krispy Kreme once in Vegas a long time ago...I was waiting nearby so I decided to walk over here to kill some time and try them again. \nIt was actually completely packed. Like .. w…

Stood in the LONG line waiting for hot donuts. Not sure why the line was so long if folks were not waiting for HOT doughnuts. Definitely enjoyed. Not sure why the beverage line also could order don…

If you’re a fan of the Krispy Kreme, by all means go- they are made right there and you can see them roll off the fryer and under a shower of sugar glaze. Keep in mind- it’s expensive, in Times Sq…

Nice donut, presentation and coffee choices, but there’s literally very few places to sit and enjoy your drink or donut would certainly go to a different coffee shop

Nice donut, presentation and coffee choices, but there’s literally very few places to sit and enjoy your drink or donut would certainly go to a different coffee shop

Nice donut, presentation and coffee choices, but there’s literally very few places to sit and enjoy your drink or donut would certainly go to a different coffee shop

Had to come and see if what o read was as advertised when we saw they were opening. Finally got a chance to stop by for some donuts and coffee. The prices were higher than usual as expected conside…

Had to come and see if what o read was as advertised when we saw they were opening. Finally got a chance to stop by for some donuts and coffee. The prices were higher than usual as expected conside…

I thought it was a sweet dream that there was a location THIS close and I know that Krispy Kremes is such a highlight to me and my colleagues. Unfortunately this location has shown to be mistreated and neglected. As pleasant as the employees are the three times I have purchased from this location the donuts were almost on the same stale level of Duncan Donuts and this Last incident the location said open, but no one was there. I thought if I purchase online that it would come from another location, but they sent it from this location and yet nothing arrived. I've been a fan of the krispy kreme since a child in Ohio when yall had the maple sticks, but this location really is heartbreaking that it does not keep up the experience like the other locations. I guess I will plan for some extra time and go out of my way and go to the other 3 locations in Manhattan. Or just stop going. Today i had to go to Duncan downstairs and we all know that was not cute.

It's cool there's a Krispy Kreme in lower Manhattan but this location does not honor Krispy Kreme app promotions. Plus there needs to be a location in Brooklyn. There's one in every other borough, even Staten Island!

My friends and I walked extra to go to this location for the fresh doughnuts and were utterly disappointed. After waiting on the line for 15 minutes, we got to the register and were told that this …

donuts are good, that's a given. Order a coffee though and you'll get the ghetto NYC experience from the brats working the coffee bar. It's really not a difficult job but they make it look like the…

Donuts are good, that's a given. Order a coffee though and you'll get the ghetto NYC experience from the brats working the coffee bar. It's really not a difficult job but they make it look like t…

Very bad service, the guy at booth entrance very rude almost violent. Is impossible that there is a manager at this place, even a regional manager. Don’t go to this place:

Our kids were excited to visit this store on time square only to find the rudest staff we’ve ever met, how this store has any customers I don’t know, girls serving were rude, impolite, uninterested…

Rude staff who need some customer service training. Give your money to someone who will appreciate it. Donuts were tasty but staff attitude left a lot to be desired.

Krispy Kreme one of my favorite donut locations. This location best suited to knock out a craving. They have limited supply due to the fact this location doesn’t have baking on prem. They gave a small shipment every 3-4 hours from what I understand from the staff. During any promotions they disable access to order online due to the high demand and location. This location should straight out band all promotions since the lack of supply and demand. Usually long wait time during the morning and lunch and end of work day hours. Many homeless at this location not very safe even though it to close to the finical district and city hall. When you walk around you may notice the smell of urine. This area very sketchy late around 5pm

~ DON’T EVEN BOTHER ~ In honor of National Coffee Day, I went to Krispy Kreme to pick up a free medium coffee and doughnut. The employee told everybody on line they would not honor the free promotion. The employee was unemotional and unapologetic. Take your business elsewhere.

The attitude of the employees at this location are so unprofessional. The cashier didn't ask me to come up when it was my turn, he just stood there and stared at me. When it was time to pay, he just pointed at the credit card terminal. It was like buying a donut from a guy who hated my guts. I was so uncomfortable by getting the silent treatment that I will never go back to this location. I understand retail can be tough, especially in the city but this overt rudeness is too much for me to deal with and now I just won't go back.

sazhawk

We wanted to order at the kiosk real quick and there were plenty of free kiosks and the sign seen in the picture clearly says “skip the line order at a kiosk”. For some reason the gentleman at the door felt the need to let us wait in front of the door even though half of the kiosks were free and tons of people were the store be by the second Would not recommend, obviously people are on some kind of a power trip