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Jack in the Box
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Norco

Jack in the Box

En Jack in the Box de Norco, te damos la bienvenida a un mundo de sabores rápidos y deliciosos. Desde nuestras jugosas hamburguesas y crujiente pollo, hasta nuestros irresistibles tacos y opciones de desayuno, encontrarás algo para satisfacer cualquier antojo. ¡Ven a disfrutar de...

Jack in the Box

Burger · Norco

locations.jackinthebox.com

Sobre Jack in the Box

En Jack in the Box de Norco, te damos la bienvenida a un mundo de sabores rápidos y deliciosos. Desde nuestras jugosas hamburguesas y crujiente pollo, hasta nuestros irresistibles tacos y opciones de desayuno, encontrarás algo para satisfacer cualquier antojo. ¡Ven a disfrutar de una experiencia inf...

En Jack in the Box de Norco, te damos la bienvenida a un mundo de sabores rápidos y deliciosos. Desde nuestras jugosas hamburguesas y crujiente pollo, hasta nuestros irresistibles tacos y opciones de desayuno, encontrarás algo para satisfacer cualquier antojo. ¡Ven a disfrutar de una experiencia informal y llena de sabor que te encantará!

Què diuen els clients de Jack in the Box

This Jack in the Box receives mixed reviews. Many praise the fast, friendly service and tasty food, especially the milkshakes. However, numerous complaints mention rude staff, slow service (especially at the drive-thru), and order inaccuracies.

Plats populars

cheese burger fries milkshakes chicken club jack wrap munchies meal birria tacos

Ideal per a

Ràpid Nocturn Informal

Tip: Be prepared for potential issues with order accuracy and staff attitude, especially at the drive-thru. Some reviewers suggest the milkshakes are a highlight.

Services

🅿️ Parking 🚗 Delivery Accessible 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 👨‍👩‍👧 Family 👥 Groups

Què veure a prop

Horsemans Park
A 81m

Horsemans Park

parque

Veure detalls
Clark Field
A 437m

Clark Field

parque

Veure detalls
Community Center Park
A 578m

Community Center Park

parque

Veure detalls

Dades de Wikidata

Explora els voltants de Jack in the Box

Jack in the Box es troba a Norco, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.

Parcs i Jardins

  • Horsemans Park (A 81m) — park in Riverside County, California, United States of America
  • Clark Field (A 437m) — park in Riverside County, California, United States of America
  • Community Center Park (A 578m) — park in Riverside County, California, United States of America

Dades de Wikidata

Preguntes freqüents sobre Jack in the Box

A prop de Jack in the Box es troben llocs d'interès com Horsemans Park, Clark Field, Community Center Park.
Jack in the Box ofereix cuina burger.
Jack in the Box té horari d'atenció. Consulta el perfil per horaris actualitzats.
Jack in the Box ofereix els serveis següents: menjar al local, per emportar, lliurament.
Els plats més recomanats a Jack in the Box segons les opinions dels clients són: cheese burger, fries, milkshakes, chicken club, jack wrap.
Jack in the Box és ideal per a menjar ràpid, nocturn, informal.
This Jack in the Box receives mixed reviews. Many praise the fast, friendly service and tasty food, especially the milkshakes. However, numerous complaints mention rude staff, slow service (especially at the drive-thru), and order inaccuracies.
Be prepared for potential issues with order accuracy and staff attitude, especially at the drive-thru. Some reviewers suggest the milkshakes are a highlight.
0
Ressenyes

Opinions de Jack in the Box Norco

0.0
1,058
5★
47%
4★
22%
3★
16%
2★
5%
1★
11%
Ressenyes (100)
C
Chuck Peachey

This was a fine visit. The food was hot and good. Jack in the box have some great specials and when they are good, I do not think you can beat Jack in the box.

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Omar Padilla (Tupeoresnada)

I like so much the breakfast I will said all sandwich but maybe is who served you because they are so nice is like they know you thanks to a nice and beautiful her name Mercedes yes I ask for her name she treats me so nice I will definitely I recommend this place to all people ...🤗😉

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Marcia “Ladymgirl” L

I go here often because I work nearby. They always give enough sauce, napkins or whatever you need to enjoy your food.

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HoLLy WuLd

Food even their tacos very very fresh.

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Wandering Worker

Great eggrolls took me back to the good ole days on Bourbon st. Fast service and very nice people. Will have no problem going back for more of that great food.

F
France

Amazing fast food place, instantly had our food ready

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Mariah “Miya” Lyman

Always a very pleasant step food is always fresh and hot sometimes late at night there's a little bit of a waiting line but other than that it's all good I love it highly recommend it

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J G

Good people can make a world of difference . That bring said This is my first 5 stars review for a fast food spot. I don't give 5 stars for fast food.

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Yari Cabrera

Love it here! They are definitely improving! Thank you Nereyda for always being very sweet and getting my order in a timely manner!

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Gustavo Cortez

Like most fast food restaurants. You either like it or not. I find Jack in the Box to have lots of choices. All menue available all day to include breakfast. Don't forget to ask for Jack's secret sauce for your hamburgers. I find it tasty.

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Diane Jameson

Great food at reasonable price. Had southwestern salad. My only critique is: Wish the would use spring mix instead of head lettuce. Friendly staff! Great service!

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T Bone

Hot fast food, they get it right every time. Friendly service and those egg rolls and sourdough jack are the bomb. HOwever, I think the iced tea MAY have been made w/out a fresh washed filter as it had a strong bitter coffee flavor so I just threw it out. Sourdough jack was excellent though.

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Sirinun “Nananews”

I like oreo shake here .It’s thic 😋😋😋 If you like shake you have to order here.

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Nallely Peralta

I ordere the cheddar bacon wedges and they gave them to me perfectly hot.

Henrique G.D. Santos (Brazil)
Henrique G.D. Santos (Brazil)

jack in the box always good today we tried st temecula by Jefferson av and temecula parkway intersection great !

Alexandra Villalobos
Alexandra Villalobos

I went through the drive through and bought myself a cheese burger and fries and then I went home

Brianah Thornton
Brianah Thornton

This jack in the box makes the best milkshakes I've ever had!! Idk what they do different but they honestly are the best! Also whenever I have had an issue with my order, they are happy to fix it. No dirty looks or bad attitude comes from the workers here! It's all around the best local jack in the box!! UPDATE TO MY REVIEW: AFTER BEING A LOYAL CUSTOMER HERE, A CUSTOMER THAT LITERALLY COMES HERE MULTIPLE TIMES A WEEK AND EVERY TIME I COME I SPEND AT LEAST $20 .... IF I BRING MY KIDS ITS $60+ EACH TIME..WELL ON FRIDAY I CAME AND ORDERED MY FOOD AND DIDNT NOTICE UNTIL I WAS ALREADY HOME THAT THEY NEVER GAVE ME AND MY HUSBAND OUR MILKSHAKES, WE HAD GOTTEN OUR SODAS SO APPARENTLY IT SLIPPED OUR MINDS. I CALLED AND SPOKE TO ONE OF THE WORKERS WHO SAID SHE WOULD WRITE MY NAME DOWN AND THEY WOULD REPLACE THEM FOR ME. SO LAST NIGHT ME AND MY HUSBAND HEAD DOWN THERE FOR A MIDNIGHT MILKSHAKE (BECAUSE IM CLEARLY OBSESSED WITH THEIR MILKSHAKES), BUT WHEN WE GET THERE THE LADY INFORMS ME THE PERSON WHO TOOK MY CALL oDOWN AND TOLD ME TO COME DOWN IN THE MORNING TO TALK TO THE MANAGER..... SO THATS WHAT I DID... SO I GET THERE TAND THE MANAGER TELLS ME I NEED TO HAVE MY RECEIPT FROM a, we CCTHE ORIGINAL PURCHASE TO "PROVE" WHAT IM SAYING. N OFF HOW IS MY RECEIPT GOING TO SHOW YOU THAT YOU GUYS DIDNT ACTUALLY GIVE ME MY MILKSHAKE IN MY ORDER??? THAT MAKES NO SENSE AT ALL! I LITERALLY USED TO THERE ALMOST EVERY MORNING ORDERING 2 LARGE CHOCOLATE MILKSHAKES!

Ryan Archer
Ryan Archer

Fast, friendly and food that was hot and tasty.

A
Aaron Bruce

This is my home location as it is down the street from me. Service is usually pretty good and they mostly get my orders right there. Food is good.

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Stang M

drive thru person taking orders was not very with it on knowing their menu, but maybe she was new!? food is decent though.

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Krissy K

I just love the way they do their fries now! Always fresh crispy outside soft inside, perfect! Service was great!

M
Michele DrakeFox

Fast, friendly service and food was good but it was only luke-warm at best and I had already hit the freeway ramp before I started eating and was just too tired to go back

R
Ruben Alcaraz

Service is fast, food is good and the people who work here are nice. I usually stop by in the morning when I'm getting off of work and get a meat lovers burrito with hash brown and orange juice.

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Genesis Navarro

Really nice, Patient workers made fresh coffee for me. Pretty decent deals. $3 for a breakfast sandwich, hash brown and a small coffee. Would go again.

H
H

Only hear for the munchie meals. They are a good value and just what you need if you are hungry at 9 o'clock. Hopefully you get the box they give more fries than when given it out in the bag.

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Mary Blaise

4 stars because they were a bit slow to complete my order for 2 breakfast sandwiches and a breakfast burrito. They also made 1 sandwich with ham and both should have had sausage. The breakfast burrito was very good.

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Chris Rasmussen

Placed my order at the drive thru menu, asked for large Oreo shake, large curly fries, homestyle chicken sandwich.. everything was delicious and would give 5 stars if my curly fries were actually filled to the top. I paid for a large, why did they fill it 3/4th of the container? Than I should have only been charged 3/4th the price right?

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Leslie Martinez

I was very impressed this last trip. Trainee charged me 3 separate egg rolls instead of the 3 piece. Her trainer caught it and actually said something and refunded the difference.

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Tomasetta Martin

I haven't had Jack in the box for a couple of years. Spicy Chicken sandwich was yummy. I don't say that very often it was yummy.

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Arturo Martinez

My wife likes their chicken sanwiches, my sons really like their hamburgers, and I am in love with the tacos.

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Lance

Very efficient very hot food , the employees work very hard. The drive thru moves efficiently. The inside is very clean. This is definitely a go to spot after hours, that means: after the club, after you get off of work, after a couple of beers and it’s super safe.

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rodney rowe

Food is good and hot. Fresh too. People that are working there are polite. 4 stars because you can only get one red hot sauce per order, even when the order is multiple combo meals. Will be back since it is nicer than Covina.

J
J. PLAZA

If you live in the Corona/Norco area, this is one of the nicer Jack in the Box. It was evening time when I went so there weren't many people in the dining room. The drive thru was another story. My food was nice and hot. The order was served quickly. The staff is friendly and the dining room was clean. I would recommend this location.

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Jorge Andrade

Place is pretty clean, but what I really like is that the customer service was better than other locations. They actually Smile when they take your order.

Desiree Alonso
Desiree Alonso

So far haven't had any bad experiences.

S
Steph Bush

Slow service in the dining room. An employee was talking on her cellphone while working on the dining room Coke machine. She wasn't working very fast but was talking alot in her phone. So everyone in dining room had to ask at the drive thru for drink choices.

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Pius H

Regular fast food experience. Clean and good location. Looks like the food price is little bit higher than the average Jack in the Box.

M
Michael Keller

Pretty much the same food quality as every jack in the box, on the other hand they are on high security alert, meaning if you're not a customer no potty for you, they deal with the homeless crowd and seem a bit calloused. .....

j
joe cabral

Real good and very fast and friendly. Onlu bad thing about jack in the box in general fries are really bad. But that has nothing to do with this jack in the box personally its the company decision to change fries way back

K
Kianna Wilson

They 4 times out of 10 forget something to put something in the bag that I ordered, and when you call, the answering machine just picks up.

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Rosio D

They discontinued the peach ice tea😣 other than that Jack in the box 2 for $1 tacos are always good. Great customer service only gave it a 3 star because of the discontinued tea.

M
M

Great place to stop for a quick bite to eat. Unfortunately this location frequently keeps their Coca-Cola freestyle soda fountain locked / off and you have to ask an employee for refills.

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R N

I have mixed feelings about eating here. I love my tacos but it’s hit & miss here at this location. I’ve stopped going to other locations just because I never got good tacos. At this location, sometimes they’re great. Warm & crunchy. Other times, they are warm & mushy & greasy. The employees always seem so busy & I can see they’re working hard. They’ve always been nice & professional. Bathrooms are decent. Dining room too most of the time.

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Marisol Ramos

Wasn't impressed with their tiny tacos! I wouldn't get them again.

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Mark

This place is okay. It has an inside restroom, reasonable customer service, relatively clean dining area and normal fast food. There are really no big surprises here. Better prices if you use coupons, lots of soda flavor options.

a
ax c.

they have great staff but you can tell that it's probably owned because they don't like to honor the promotions for very long. Sometimes they even change out the buns or patties for smaller ones to a burger that you know should be bigger

C
Cyndi Wozny

Nice menu for fast food...my favorite is cgicken fajita pita, as it is low in calories and fat...I get it with a side salad to avoid french fries in a combo. Service can be pretty slow at times.

D
Desiree Every

The food is what it is. Fast. The service is well.. it could be better. I feel like I'm being scolded for being there to early in the morning. Also the menu is bolted to a wooden pole that is clearly going to fall on someone's car.

Samuel J Olivares
Samuel J Olivares

HAPPENED TO BE NEAR THE AREA. WELL PRETTY MUCH THE SAME AS ALL OF THEM REALLY...... WAIT....... NO LET ME REFRAME AND START OVER. THIS LOCATION IS ONE OF THE FEW THAT ARE PROUD IN MAKING THEIR CHICKEN CLUB 🥪 WITH SUCH PERFECTION TO THE FULLEST. THANX YOU SEÑORITAS FOR THE GREETINGS AS YOU COME IN THE DOOR AS WELL AS GREAT CUSTOMER SERVICE..... DEFINITELY COMING BACK TO THIS LOCATION WHEN NEARBY.

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Sam Bawahab

Pull up to the drive thru. "One large unsweetened ice tea and one small ice coffee". I had to to repeat my order three times. Staff "Spicoli" is not listening or paying attention. Will not come back.

D
Douglas Engel

Why do you have to have their A/C blasting away when it is less than 50 degrees outside. It did not shut off the entire time we sat. The girl at the counter wore a jacket and was still cold. Fix your HVAC!!! The food was good.

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Denise Thomas

Always fresh food. We also wanted to use the bathroom... Door locked. Asked to use (AND the only staff, a young female) was abrupt and said NO! We left w/o the food. I'm not sure why we were denied!?! No other customers or staff were present. 🤬

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Gloria S

Their services lacked customer service skills. I was running late and wanted to pick up a quick bite. We go to fast food places for FAST food. As I ordered I told the employee I had a coupon for a free burger with the purchase of a large drink. I placed my order and told them about the coupon again assumed I would have my free burger, apart from the other items i ordered, and as I drove off I noticed it was missing! I had to return and get off. The amount of employees compared to how busy it was is ridiculous! I told Jessina about the error and she made it seem like I was lying. She looked at my recipet like a hawk. I told her about the coupon and showed her and was rudely told to wait. I waited an extra 5 minutes for my burger. I wasted so much time it was not even worth stopping! Won't return!

Monte Lee
Monte Lee

Food is ok. People who hate their lives serving you, not so much. Horrible experience tonight because of the acidyof the girl taking my order at 9:30pm July 8th 2025. Not EVEN hospitable. Sorry to bother her??

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Manuel Morales

I was charged 4 times on my debit card in the last week when I haven’t even gone there for the last 2-3 weeks. I’ve just learned that many people are having their atm info stolen and being charged. For as much as 200$+ , they’re stealing from many people.

D
Dr. Arias Aurora

No good the food cold , they forgot to put in the bag one orden the tacos the staff are not good rude and that ignore customer not only to others too not good experience I never came back they don’t have good manager I feel so bead my lunch was not good time , I never came back never

L
La Sierra Acres Hatchery

My atm card info was stolen at the drive thru by an employee... just canceled my card and reported to jack corporate... 4 charges were made to my account before i caught it.. also several other peoples info has been stolen and fraudulent charges have been made... if you use your atm card, please be careful and watch your account... their manager at this location refuses to take calls about this and hangs up on you..

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John Metcalf

Won't answer phone day or night - always have their fax answer so to talk to manager about order for kids horse night party of 36 could not reach them so used weinerschnitzel instead - this problem has been this way for last 2 years so we just gave up on them for any of our kids riding clubs needs - all others - DW - Carl's - In & Out - McD's - Burger King - all anxious and willing to talk with us and set up programs but since Jack in Box opened out here in late 90's have always maintained a holier than thou attitude when working with community. Hopefully another franchisee will get this store and things will change.

A
Andrew Huante

Terrible service and prices. Way more than usual. I couldnt finish my order, the lady in the drive through was terrible at helping with orders. I felt like i was at KING BURGER.....

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SAM T

Seriously like the worst customer service Jack-in-the-Box ever! If you go early in the morning they always make an excuse about their computer not working. If you go in the evening most of the employees barely speak English and are super rude with the little bit of English that they do speak. Couple of their managers are OK but they are usually not there on the evening shift or the morning shift.

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Kyle Pokorski

I was a loyal customer until I got an alert on my credit card a cashier there this morning manually entered my card number with no card or ID present if you employ theifs I don't need to support your business

M
Mohammad Tourjoman

Consistently slow and consistently never gets my order right, gave them more than one chance 🤷🏽‍♂️ Can’t say I’m coming back here again.

r
rick sanchez

I'd give this place zero stars, they forgot straws for all the milkshakes, forgot my nephew's french fries, they were asked more than two times for BBQ sauce we received none. There wasn't any napkins. All and all Horrible service I would not recommend to anyone!

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Sarah Stewart

Apparently they cant do math, got charged for something I wanted. Got home it wasnt what I wanted. They didnt give me a receipt-always ask for a receipt! - went back and asked for what I wanted and then they wanted to charge me more Cuz they didn't give me a receipt then I asked for a receipt and refund then they wanted to make the food all of a sudden I still wanted my refund. Always bad, and I give too many chances. What do I expect with fast food 😂✌

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Gregory Estrada

We thought we would try it again after near a year since our last visit.. but nothing has changed!!! ABSOLUTELY GARBAGE! .. AND TO BOOT... HAD TO GET OUT OF MY CAR after going through drivethru.. because I was missing HALF my order... and when I go back in... to get the rest of my ALL READY PAID FOR MEAL.. that just like our last visit 11 months ago... acted like there mistake and me asking for what I paid ..AND WAITED FOR.. was an apparent issue... F☆☆K Jack in the Box for allowing such a CRAPPY store! Never again.!

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Lolly Rios

Requested Well done tacos since everytime I order them they are cold! Have you eaten a microwaved Jack in the box taco! That's right...you can't even eat it! This is awful!

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Betsy Cornette

Love the food, but was given 3 different prices, each higher. Order was wrong, took 20 minutes to sort it out since the employee could not speak English. Fortunately I speak Spanish. Truely disappointing situation.

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Chef Geovani Aguilar muñoz

I get a combo but they give me a French fries cold I passed like 7:30 am I driving on a drivethrought If I can wait for my food I can wait

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gabriel galvan

Drive thru had the worst service I've ever experienced. I will never eat here ever . I was denied service because the employee didn't know the menu.

A
Anna Gonzalez

I went through the drive-thru a few weeks back I called to complain to a manager that was rude over the phone she told me to go back and I will have a free meal. I went in a few weeks later and they did not have my name in the book they questioned me. I didn't even want the food anymore but they ended up giving it to me. The manager wasn't a very good one. Most likely I will not go back.

e
elizabeth Rodriguez

Okay, I rarely complain but this is literally the 4th time that they forgot to put my other foods that we order in the bag. I even ask the guy if everything was in their. I know it "just food" but I cant just spend money to not get my food.

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Israel Martinez

Messed up our whole order when we went through the drive thru. Manager was very unprofessional in the way she handled the situation. It took us over 30 minutes before we had what we had ordered

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Julian Reddix

They charge extra for sauce on meals, two workers standing there I'm waiting for 5 mins and I say hello, and she waves back says hello I'm on break wait for him. Idk she would be standing at the window if she's on break?

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Vester Rex

This JITB is consistently one of the worst fast food spots I've ever encountered. The food is fine, if they get your order correct. The staff make the job look hard but likely to be an issue with culture as it has been this way for near a decade. Whenever they do get someone who is good they're gone shortly after. We try not to go here unless its late and everything else is closed. We've tried contacting the Corporate offices directly but nothing ever changes. I guess if you have enough customers to profit, the experience with your employees doesn't matter.

A
Anthony Fenech

Night manager is rude. They entered my order wrong and since I didn't catch it on the screen, they refused to fix it. I ordered a Fajita Pita combo and tacos. They entered the fajita and a drink but not the combo. I didn't catch it until I got out of the drive thru. I went back around and since I said the order was correct on the screen... The manager closed the window on me and walked away. No offer to fix the issue... no offer to charge me the difference... ( 31 cents!!)... Just a big F-off. They need to replace the manager on duty tonight with someone who actual cares about customer service.

A
Alexis Demery

Ordered a large drink with my combo, gave me a small. I told them it was large & the manager has the audacity to say “are you sure?” Really? I know what I ordered. After I got it, it tasted like they messed with it, Mercedes is absolutely rude & questioned whether I was lying about my order. You guys suck.

A
Amber Byrge

WARNING TO NEW CUSTOMERS: Every time my family and I go to this jack in the box, it unfortunately makes us very very sick. Never had this problem with any other location. Not sure if it’s a cleanliness issue, but their behavior doesn’t make it any better. Just want to inform others that this location is not properly managed. Bad attitudes, sticky tables, and bad food. Wouldn’t be surprised if the food was passed expiration! Do NOT go here. UPDATE: Long story short. Got over charged, bug in shake, stomach ache, horrible attitude. Called and told her my concerns. She had attitude with me. Someone PLEASE fire her. Nothing but bad bad service whenever I come here. Driver thru girl. Wish I got her name. Brown skin and hair. 05/30/2020. 4:30pm.

A
Amber Patterson

They don't listen to your order properly or offer you sauce of any kind and when you call because they got your order wrong the manager talks over you to tell you that you are wrong and then asks you to never come back. Believe me I don't need your terrible service or attitude. Jack in the box will never be a brand I pay my hard earned money for. I'm always dissatisfied and disappointed. Thanks Norco jack in the box management. I hope you are pleased with whom represented you tonight. I am beyond disappointed.

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Lindsey Kopic

This was very frustrating. Tried to order food about 10 minutes ago waited in a long line ordered my meal. Went to split the bill with two cards and employee did not know how to do that. Please teach your employees how to properly use your POS system it’s not that hard. That was two meals wasted. Update : she ended up charging my card no food ……

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random Channel

tell me why I bought a munchie meal and I didn't receive my food in the box and I got tacos with it and the tacos had literally half meat in the shells and the other end was just taco shells. for 20 bucks is not cool jack in the box very disappointed and I think that was very unprofessional of yall

x
xr p

Drops my box of food on the ground. Does the "oh, did they see that" look. Moves the box with her foot out of my sight, puts in the bag, then serves me my food. When I confront them about them dropping my food, they said "no that didn't happen." "What about that box you just moved with your foot?" "uh .uh. No." Thanks for dropping someones food and then serving it. They also shorted me $00.10 on my change. I will never be coming back here again. This isn't the first time I have had a problem with this place. It is for surely the last time Im going here. Thank you Mercedes. Manager is also to blame. As when I was raising a complaint, she just sat in the back staring and not asking me what my problem was. Mercedes was just the name on the ticket. 10/14/2020 12:08am

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Jeremiah Molina

So this guy with a goatee when we first get here asks for our order with a tone not a good one and then when we ask for sauce he makes a smart remark when we asked for more. Over all rude.

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B K

I never recieved a reciept from the manager after agreeing that the total and order on the screen was correct before pulling ahead. When approaching the window the girl then gave me the wrong change. The girl then gave me an attitude, then gave me my correct change but did not give me my drink. The girl crumbled up my meal bag and then handed it to me.I wont be back poor service. Very disappointed with their performance. Poor management skills.

B
Bob Murray (strider2316)

Jack in the box over on Reservoir and the ,60 freeway is more or less a let down most of the time . And please believe me when I say that I am speaking straight from on the heart on all this . Jack in the box was my favorite place to eat for years and years !!! Anyway ,, the coupons that we get are fabulous bit I just need to remember to go to a different one and then all will be well.. The 2 cashier's there are very rude not only tome but also to my 71 year old mother. So .. my recommendation to all is to stay away from that place !!!

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latasha hood

This is the worst Jack in Box every if you don’t have a car don’t go. The lobby is never open until dang near noon. Customer service sucks and workers are lazy and keep lobby closed because of vague reasons. They slow as well. Need to be closed down

H
Haneef Khan

They don’t have any shakes. I needed to confirm with customer if he needs anything else? The lady asked me to move cause her timer is running. No one was behind. Doesn’t make sense.

N
Nicole Brunk

Absolute worst experience. Drive thru employee was extremely rude. I asked to speak to a manager she refused and said no manager on duty. Would not give me a receipt made me wait at the window after giving me my food for 20 mins while other customers are waiting all over my receipt. Probably didn't want me to have one so I couldn't complain or leave a review. Worst experience and quite frankly the quality of the food everytime I come is not even good let alone great. Only time I come to this one when I'm desperate and don't want to drive further off 6th St. Honestly go to McDonald's or Taco Bell. Better service, people and food.

Michael Ortega
Michael Ortega

Seems jack in the box dont open at posted times thats stated… we as the customer get yelled at for pulling into the drive through 20 minutes after posted open time for disturbing them… seems like time clock fraud..

Ramona
Ramona

10:30 pm and these people didn't even try to get the order right. The chick at the window is to busy gossiping and talking about stuff like just because she's talking in Spanish nobody knows what she's talking about. I ordered four tacos no sauce all of my tacos haf sauce. I ordered a root beer and got a Dr Pepper instead so if she would stop sitting there chit-chatting and gossiping she can get the order right but apparently their service doesn't matter. Worst jack in box I've gone too!

Cristina Sanchez
Cristina Sanchez

I was just at the drive thru picking up an online mobile order. It said my order would be ready by 11:10 pm, as we get to the drive thru for pick up there was a line of about 4/5 cars ahead of us. Little did we know we were going to wait in that drive thru for over 25 min. Service was so slow, that other vehicles behind us started to leave. We almost did too but my kids were hungry and the order was already paid for. I will NEVER go back there again. Its so sad, it's supposed to fast food for a reason. I hope this improves some how because it was pretty ridiculous. Honestly we should have gone to McDonald's across the street

Felipe Anguiano
Felipe Anguiano

Where to begin… first of all, I have never been to a Jack in Box that had some chairs across the registers for a seating area. It’s like they know they are going to take a very long to have your food ready. As I sat there waiting for someone to be ready to take my order, I witnessed an argument between employees. No care in the world I was standing there waiting to order. After a couple of minutes I asked one of the guys if and when he has a minute, I would like to place an order. He said, okay, turned around to face the fries, waited about 30 seconds, turned again to me and pretended to greet me for the first time and said “welcome to jack in the box, may I take your order?” This was bizarre, like he needed to get his stage face on before taking my order. While waiting for my food, I began to notice the girl on the fryer touching frozen food with bare hands, no gloves, just hand to food, then tossed stuff in the fryer. I then began to observe more and realized she was also cleaning and wiping her bare hands to her blue jeans; maybe because of the frozen food; then proceeded to keep working the fryer. I kept observing and it only got worse. Girl got a new bag of fries, dropped it on the ground, picked it up then opened it. Still no gloves. The opening of the bag was not big enough so she stuck her hand inside the bag to grab a hand full of fries, again without gloves, then again tossed them in the fryer. After watching her confidently working, I decided to ask someone that seemed to be the leader of the group working about the professional food handling. I asked “I don't work in the food industry so I don't know what is happening but, is she supposed to not use gloves?” “Again, I don’t know about this so I am curious because I also watched her clean her hands on her pants then handle the food.” I was told “oh I don’t know, I’ll bring it up to the manager, because I don’t know; she’s the shift leader right now.” After that, I just took my food. Tossed it in the trash outside and had to leave. I am lost for words.

LIANG WANG
LIANG WANG

The attitude of the reception staff is bad. As a service industry, it's very unpleasant for you to give customers a bad face when I buy things. I used to come here often to eat, but now thank you. I won't come again

online Tunes
online Tunes

Stopped here at 2am after work today and got a munchies meal. It's like the fries were just tossed and all over the bag, burger was dry, and was only given 2 ranches for 2 tacos , halfsies sides, and a burger. Where as other locations give me 2 for tacos alone. You'd think they charge the employees for the sauces they give out or something on top of just throwing your food into the bag in an unappetizing way. Don't think I'll be coming back to this Norco location, 0 star servidce

Cheryl Young
Cheryl Young

Why have a phone number listed that goes straight to voicemail and say mailbox not set up yet??? Good way to lose business!!! You can correct this poor business practice by having a phone number listed on Google that someone answers at the location and doesn't say "voicemail not set up yet"!!!

Amber Tiger
Amber Tiger

Once again I go here and they under seliver. I ordered the jack munchies meal with birria tacos. When asked if I wanted sauce I asked for an extra ranch. I didn't realize the meal wouldn't come with the sauces and condements shown in the advertisement when I rolled in. They did not provide the dips and garnishes promised in the image st the drive thru. I was disappointed only having a single dipping sauce thinking I got one extra. What a rip off.

DiamondBar
DiamondBar

You need to rehire the staffs who love to talk trash in Spanish and have attitudes toward customers without any reason. The staff didn't even say "Hi" or "Bye" and threw the food to me and close the drive-thru window. Very Rude and unprofessional.

Jacob Heine
Jacob Heine

They didn't charge me on my bank card for a while so I thought I had more room in my budget for fast food. I would have been more thrifty if I had an accurate count. At the end of the month near rent time they suddenly charged me 80$ unexpectedly. This screwed me bad. I only go there to dump my trash now.

Katelyn H
Katelyn H

The quality of the food is fine, but staff is a no-no. I have been ordering from this location for over a decade since residing in the IE, and this is far worse than Rancho Cucamonga or Chino Hills locations. Here's the story. Yesterday the app had a Wednesday promo for a free jack wrap with purchase. Stopped by there to grab lunch with my dad and younger brother, and when my dad picked up my order before we left we asked for buttermilk ranch dressing as my younger brother liked to dip his egg rolls with it. Ordered a Crispy Jack Wrap, three boxes of 3 pack egg rolls and four of the tacos. A large stocky Latina woman who is the manager on duty (not the other one that is the slender woman), made us pay extra for the dressing sauces. Also, when we returned home to eat the Jack Wraps, tacos and egg rolls, we realized that two out of four tacos were actually missing, as well as one of the egg roll boxes. My dad had to rush back to the this location and he inquired about the missing tacos and eggrolls with the SAME useless manager, she refused to disclose her name and is so naive, unprofessional and rude that she kept bragging about her bagging the food and saying thar she went too fast so she can say that she purposely left our tacos behind. Well guess what? She also turned her back and did not want to say anything further about the situation. How would you hire a leader who would single us out and not resolve such a simple matter? She refused to even refund the money from the missing items, which I am very disappointed and horrified. We will also have to end up waiting for the credit card company to refund us via a dispute resolution process. I will have to end up going to the Rancho Cucamonga location near my Apple Store from now on. Even though it is a bit further away their employees get our orders right all the time!

Nicolas Nolten
Nicolas Nolten

A no go location for me. I had gone through the drive-thru a couple of weeks ago around 9pm. Got my food and went home. The next day, I notice my credit card was missing. I searched EVERYWHERE for it. Only place I didn't check was this place (last place I would think it would be at). I tried calling the location but the number was disconnected. Drove to the location and sure enough, they had my credit card. The manager at the location didn't care at all that my credit card was held onto by the cashier the previous night. In my 20 some years of fast food, I never have had a cashier not give back my credit card. My fault for not realizing it but cashier should have returned my card after the purchase was complete.

Blake Hurst
Blake Hurst

I would leave no stars if possible. The staff almost never opens on time, and they are extremely rude if you come at opening time and they arent ready. They were great back when they were 24 hour service, now I cant stand coming here and wondering if I will be able to get breakfast before I have to make it to work. Though the company doesn' seem to update any of the hours for Jack in the Box locations, this store opens at 5:30AM, they are not 24 hours, and neither are any of the other stores in the area except for eastvale.

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Informació sobre Jack in the Box

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Norco, CA 92860

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Jack in the Box
Toca per direccions

Destacats

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Econòmic
Nivell de preus
👨‍🍳
burger
Tipus de cuina

Serveis

🥞 Esmorzar
🍽️ Dinar
🍾 Sopar
Cafè
🍰 Postres
🥡 Per Emportar
🚚 Lliurament a Domicili
🍴 Menjar al Local
🚗 Recollida a la Vorera

Opcions de Menjador

🍽️ Menjar al Local
🥡 Per Emportar
🚚 Lliurament a Domicili
🚗 Recollida a la Vorera

Informació del Restaurant

Estat
Verificat pel propietari
🕐 Horario Hoy
5:30AM-2AM
💰 Nivell de Preus
$
📞 Telèfon
+1 951-737-1496
🌐 Lloc Web
locations.jackinthebox.com

Comoditats

🅿️ Aparcament
Accessible amb Cadira de Rodes
🚻 Lavabo
💳 Targetes de Crèdit
📱 Pagaments Mòbils
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El Barri

Ubicació

Norco, CA 92860

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