Where the heck is the customer service contact email? \n\nDecided to try the coffee Boba, and unfortunately, it's a FAIL! Boba wouldn't go through the straws they have, and the boba's that I had to…

Honestly like I get it it's fast food and you can't expect much and the only reason I come to this Jack is it's close to local hospital I work at but coming to this Jack is always horrible service …

taco's are looking a lot better and the night crew service is decent - no long wait, team comprehends we'll threw the drive through and orders are fulfilled \n\nGreat job

Someone hernandez

Food is pretty good, never had an issue. The Oreo milkshake is the best. Really sketchy area and homeless people are always hanging around there outside the drive through and in the dining room.

The staff are alright when in comes to conduct but look miserable and not happy. They are ALWAYS missing something through the drive thru. Either napkins, receipt, and/or the cup of water I ask (whic…

The staff are alright when in comes to conduct but look miserable and not happy. They are ALWAYS missing something through the drive thru. Either napkins, receipt, and/or the cup of water I ask (wh…

The curly fries are AMAZING. Service was slow, but overall nice. It was SUPER empty and a bit weird.

The curly fries are AMAZING. service was slow, but overall nice. It was SUPER empty and a bit weird.

They have lost their customer service I guess since it's a late night spot customer service is not necessary oh well glad I only eat fast food 1-2 times per year

They have a lot of things on their menu, but I stick to the tacos which are pretty good. It's just fast food and nothing fancy.

They have a lot of things on their menu, but I stick to the tacos which are pretty good. It's just fast food and nothing fancy.

They have a lot of things on their menu, but I stick to the tacos which are pretty good. It's just fast food and nothing fancy.

They have a lot of things on their menu, but I stick to the tacos which are pretty good. It's just fast food and nothing fancy.

Chuck L

I’ve been coming here for YEARS and the service has always been cool with friendly workers. Unfortunately they are starting to skimp on the food. They Jack is known for making your food fresh and fast however seems like the food is being pre made and sits until your order so it’s fast but they problem is when you do that the food is dry and not flavorful. Also the portions is SMALLER!!! How the heck the sausage patty and buns SHRINK to a kids size? The menu pics still make things look big like it actually WAS but not anymore. My extreme sausage sandwich is NOT EXTREME. The pattys are so small they don’t even fit the small bun they are using now. Yeah I’m not happy with that.

Angel Damion Robles

One of the worst in the franchise tbh, but not THE worst. So I guess it has that going for it. Food was always fast, and what I expected. Service was very likely bad, but never as terrible as places I've walked out of. The vibe is: they hate you, but their food is cheap and fast so order and don't suck and you'll have a good time. If you are ok with that, it's good enough.

Katy Diaz

Wow we were in shock when we pulled up to order that they were not taking order at the drive thru, only doordash or uber eats orders. So we parked, mobile ordered, and then we are in the drive-thru to pick and they let some car in front of us order at the speaker. Wth! And its only 9:40pm. Smh, so not happy right now.

LITERAL THIEVES at this location. Another jack that ain't sh*t. When they're not getting the order wrong, they're denying they even received the order. I had two orders tonight, from 9:17PM and 9:57P…

service is extremely slow. Not much workers. Homeless going around the drive thru. \nBe safe. \nGo to a different place.

Ordered 2 of the 2x tacos for $0.99 each via the app today to qualify for the Free Chicken Sandwich promo today. Added it to cart and hit the Redeem coupon like the instructions said. It shows on m…

Still terrible. 30+ minute waits and they still close and steal your money from mobile orders.

Went to get some food and was disappointed. Not only do they rush you through the drive through due to a timer, but the attitude and smirks when I ordered was unacceptable. I asked for dude to repeat…

Went to get some food and was disappointed. Not only do they rush you through the drive through due to a timer, but the attitude and smirks when I ordered was unacceptable. I asked for dude to repe…

Monserrat Noriega

Older hispanic woman with receding hairline and bun was very extremeley rude. We pulled up to the window and she did not great, simply said “what do you want.” After getting our order wrong we asked politely if we could get our missing items and exchange the wrong ones when she proceeded to say we made no sense and kept rolling her eyes and making faces to her coworker. She did not let a word in while we tried to explain what needed to be fixed. This is my first time writing a review as it’s one of the worst customer service experiences i’ve ever had and won’t ever go back.

Daniel Logan

Terrible service. Normally I eat jack n the box because service is usually exceptional. As a driver, I stopped to use restroom quickly because I had an airport ride. No customer, no bathroom, so I ordered a sandwich just to use restroom using app. Then had to wait a few minutes for them to see my order in the system. This, despite showing my order in the phone. It's gotten ridiculous. Won't be ordering again.

Dominic Torres

Holy moly be prepared to wait. Not busy and I had to wait 10 minutes with no one in line just to put my order in. Ended up waiting 40 minutes for 2 sandwiches.

Thecocomelon69 Kone

Food is really nice I love it and it’s Not bad Service is fast and reliable Atmosphere a lot of people but I spend 20-30$ on people but still kinda expensive

Me Myself

They gave me a strawberry shake instead of a pineapple express shake, and didn't put the Good Good sauce on my burgers. No sauce at all actually. They also forgot the swiss cheese slice on one that I paid extra for. Hoping to get a refund for this huge mistake.

Kit S

This is the worst Jack in the box I've ever been to, bar none. Every single time I have gotten an order there, they have gotten something wrong, usually something significant. This last time, we were missing almost half of our burgers and all of our fries. Plus, it just tastes worse somehow. I've gotten Jack in the box from many locations, and it's never made me nauseous like this one does. I will be driving the extra however long it is to get to literally any other Jack in the box because this place is ridiculously horrible. I would recommend you do the same.

Kate Kent

I ordered a big box of popcorn chicken sauced and loaded. It definitely was not sauced and loaded. I paid an extra dollar for that. Check your box before you drive away. They said they wanted to make it right but so far no further response. I won't go back to Jack in the box! Today I made the mistake of going back to this same Jack in the box. This time a lady gave me a drink that had ice in it but was warm on the bottom. It was supposed to be dr pepper. It was flat. I gave it back to her and asked for a different kind and she went in the back and came back and gave me another drink that was exactly the same. She realized I was not leaving until she gave me a drink that was not flat and tampered with so she finally gave me one that wasn't flat. The ultimate cheeseburger was smoothered in mustard though. I didn't realize that until we were miles away. I won't soon forget that place. Also be expecting a homeless person standing by the window when you go there.

DanielIvan GarciaBenitez

Not fast food! Service was slow and disorganized. No one was available at the window to pick up mobile orders, and it took an additional 20 minutes past the scheduled pick-up time to get my order. I ordered at 1:17 PM, and the food wasn't ready until 1:37 PM, which is disappointing for a mobile order. Clerk said anyone can make mistakes!

Lee Smith

It happens way too often when I order off DoorDash or something and they give my order to the wrong person. What kind of incompetence do you condone? And when I reordered right after they gave my food away, they gave me something completely different from what I ordered. It’s ridiculous that night workers on lunch have to deal with lazy food workers. If you don’t like your job then don’t work there, find a different one. But you messing with peoples money and food isn’t acceptable. Do better.

Shanay

I bought a breakfast jack combo this morning at 2am ate half of the sandwhich turned the light on in my car only to see mold on my egg. I went back and jack n the box employees never apologized wouldn’t give me the managers name etc.

+3

Eruptorr

COMPLETELY messed up my order. Me and my girlfriend ordered a large triple bacon jack combo as well as a large jacks spicy chicken with cheese combo. Not only did my chicken burger come WITHOUT BUNS, my girlfriends burger patties are THREE inches in diameter, THAT IS NOT A LARGE. On top of that both of our sodas which we ordered without ice, came with full ice. We also did not get ANY of the sauces we ordered. I called several times without answer. Will not be ordering here again.

Jose Talavera

Dinning room was very dirty. I’m here at 3:30 and there only 2 other people eating in here. Bathroom is so discussing with a huge whole in the door that is covered with paper towels and the second restroom is closed. Food takes for ever even though I was the only one in the dinning room that had ordered. Definitely not the best jack in the box and at the end they made my food wrong 🤬