Erica Tripadus

Worst experience ever. Waited in the drive-through line for 20 minutes and did not even get my cheeseburger made correct did not get any sauces on it. Or the onions.

Jeremiah Bart-Plange

Worst experience ive ever had at any drive thru in my entire life order for drive thru before getting there was in thr drive thru from 2:10 pm till 2:45 pm waiting for a jumbo jack an 2 tacos, jumbo jack meat looked like it belonged on a kids burger an was cold tacos where Luke warm at best. Orders should never take this long

cave troll

TERRIBLE FOOD, made me sick, puking. Not fully cook tacos that were sitting on the rack, should've ask for them to be made fresh, but they probably still would've undercooked them. They microwaved the chicken sandwich too long, inedible. They have this huge soda machine but only a few flavors.

Karma

I’m writing to share a deeply upsetting experience I had at your establishment. I had parked my car and walked in to order food when I was met with unacceptable behavior from a staff member. The lady at the counter informed me that she could not serve me because I did not have a car — despite the fact that I had just parked. What made this encounter even more disturbing was the discriminatory tone and attitude she displayed. It felt racially motivated and left me feeling shocked and disrespected. I believe no one should be treated this way, and I hope this matter is taken seriously. I trust that the authorities will look into the incident and ensure that such behavior does not happen again.

Hilda Jaimes

Horrible costumer service to say the least , sauces always missing , food wrong , side dishes always missing . However today I was optimistic just to be disappointed as usual. Came thru the drive thru for two Jack spicy chickens asked for veggies on side . Went home no veggies . Called I will drive back but can I get something free for having to drive back said no u come for ur veggies and that's it . Wasn't going to go back just finally do the survey . They didn't give me a receipt, also the cashier forgot to give me back my debit card until I asked for it . I went back they gave me my veggies with plenty of attitude . Asked for the receipt employee says I can't print it . Let them know how is that even possible , mind u I've worked fast food when I was a teen , also worked at a Jack n box , so I know they just didn't want me doing the survey. It brings down stores points and regionals and Gms look at that . .... I get it. But that's not how u handle a situation. Also this location has a reputation of making people park to get there times down ... Good luck u need a new manager/ supervisors ...also since I don't have a survey number 9:17pm cashier hernand 3/12/25 , manager didn't want to give me the survey receipt, they gave me a reprint even tho I kept asking for the survey one to write a bad review.

Keith Milledge

Was at this location a few minutes ago. App states this location is no longer available after placing my order. Attempted verification and confirmation that 1900 Mission Ave is no longer available. There was no service through the App. Spoke with the manager. She said she'd check it out. Other locations were offers, but this one was "Not available any longer.'

Nunya Business

They leave the half and half on the counter. It says keep refrigerated but it was warm to the touch I told the staff and they gave me mean looks. Hey I'm just trying to protect the safety of people I don't want them to get sick off of dairy gone bad.

Kathy

Awful experience at this location. Messy floor. Terribly rude, unprofessional staff. The woman taking my order just walked away from the counter without saying anything in the middle of it to tend to the drive thru. Messing up the order. Having to repeat my simple requests over and over and, most disturbing of all, there was a very distinct sense of racism emanating from the workers there. I would not recommend at all

Celestial Creature

My coworkers and I come to this place on our graveyard shifts. This last time I got a couple chicken sandwiches for the team. When I opened it the lettuce looked old. This seems to be a common thing for this place. Feeding people old food is wild.

Erick Lopez

I don't serve the place, bad attention, the potatoes have been roasting for a long time, the chicken in the amburgers already has it fried and they just reheat it, it's all stiff, this place is not good for me. What hours were it not recommended to come to eat.

Katina Scarcella

Went to this Jack in the box and could not get service due to the workers sleeping and one was on the phone.. it was around 2:30 in the morning at least an hour before posted closing time... the open sign was even lit up...