McDonald's
Burger · Placentia
Sobre McDonald's
En McDonald's Placentia, te damos la bienvenida a un espacio donde los sabores clásicos de siempre se unen con la rapidez y la comodidad que necesitas. Desde nuestras icónicas hamburguesas y patatas fritas hasta opciones para toda la familia, encontrarás algo que te encantará. ¡Ven a disfrutar de un...
En McDonald's Placentia, te damos la bienvenida a un espacio donde los sabores clásicos de siempre se unen con la rapidez y la comodidad que necesitas. Desde nuestras icónicas hamburguesas y patatas fritas hasta opciones para toda la familia, encontrarás algo que te encantará. ¡Ven a disfrutar de un bocado delicioso y a crear momentos especiales con nosotros!
Què diuen els clients de McDonald's
This McDonald's receives mixed reviews. Many customers praise the friendly and efficient service, especially during late-night and early morning shifts. However, others report slow service, incorrect orders, and poorly prepared food, particularly during peak hours and weekends.
Plats populars
Ideal per a
Tip: Visit during the week for potentially better service and food quality, as weekend service may be slower and less reliable.
Services
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Explora els voltants de McDonald's
McDonald's es troba a Placentia, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.
Parcs i Jardins
- Bradford Park (A 237m) — park in Orange County, California, United States of America
- Goldenrod Park (A 890m) — park in Orange County, California, United States of America
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Preguntes freqüents sobre McDonald's
Opinions de McDonald's Placentia
The middle‑aged woman working the 6 AM shift was so kind that she genuinely made my day.
On a rainy day, working for Uber Eats under the downpour with my shoes and socks completely soaked, doing $5 deliveries that take 7 miles and 30 minutes —not even counting all the extra distance you walk or drive looking for more orders— and dealing with drivers who don’t respect crosswalks, whether because of the rain or a lack of empathy, the day becomes exhausting. When your own family treats you poorly on top of that, your spirit breaks and everything feels heavier. Today I came to pick up two orders, and the shift leader, Erick, decided to be the first courteous person I encountered all day. He offered me a warm drink in the middle of the cold. It may sound silly to some, but that small gesture of kindness and humanity was enough to make me cry. I’m grateful that you have workers like him in a world where empathy and humanity seem harder and harder to find
We spent a very Nice Time for lunch. The crew was very smiling and serviable. The burgers tasty, hot and smooth. I did appreciate also new chicken. And above all pumpkin pie. We ate inside the bright restaurant. I Will come back with my grandkids. Thank you the team
This is a busy location but they manage to get you through the drive thru relatively quickly considering the number of customers. They've made mistakes on my order in the past and the manager didn't hesitate to give me whatever I wanted to make it right. That's what inspired me to give the 5 stars. I think customer service is most important and the female manager(can't remember her name) handled it perfectly.
Came through the drive-thru around midnight and was surprised by how quick and smooth it went. The team was still friendly and energetic, even that late. Food was fresh, fries were hot, and they got the order right the first time. Great spot for a reliable late-night bite.
I go out of my way, passing up another McDonald's just to come here. They care about making their customers happy. If you ever have a problem, they fix it. They have kind, friendly employees who reflect their management's training. It's obvious.
It seems that the weekend employees are less productive than during the week most McDonalds I have been to are good during the week but weekend tend to have problems like waiting 20 minutes for cold food that was ready 20 minutes ago when I should have gotten it when it was hot.
Check your drive thru/pick up orders here. I've had more incorrect orders than correct orders.
Its a mid McDonalds, based on service and the inside seating area. Uh asked if I can use my app points, showed me on my phone and did it for me (havent used my points before). Turns out it was only to receive points. I confirmed with them prior to purchasing that was I using my points, they said yes. Then i check the receipt it wasn’t. They get visibly upset that I said I was charged for what I wanted to use my points towards. They were able to solve the issue. However it rubs me the wrong way how they handled the situation cuz they later came to my table to be like in the future blah blah in a condensing way.
Crap service but good food, they take long at times and have horrible service. Food is good though.
The lady who took my order was very nice and the restaurant seemed clean from the outside (I order via drive thru) but these have got to be some of the worst McDonald’s fries I’ve eaten in my entire life, and I used to work at McDonald’s so that’s saying something! The oil clearly had not been cleaned in days and there was virtually no salt. The McChicken was good though….not spicy like I ordered, but still tasted good.
Overall it a decent location . It’s always a hit or miss. I ordered ice coffee with extra syrup and it tastes just like water. Got charged for the extra syrup and the coffee didn’t even have it.
Not going to lie the customer service here is pretty good. The girl that took my order was very patient and helpful! The kitchen just needs some improvements by paying attention to the orders on the screen cause I ordered a dbl deluxe quarter pounder and I received a regular quarter pounder as shown in the picture...
Always weird people in there and the food takes WAY too long to be done. Waited for a doordash order for 40 MINUTES, not counting delivery time. Ridiculous
619am and employees can't get delivery out in timely matter. I've been waiting at this store easily 15-20 minutes for a customer's Uber delivery. These delivery orders should be ready when drivers walk in store to pick up. We don't make money standing around watching employees work at a slugs pace. I don't make money standing around and customers don't understand the system and take it out on the drivers which eventually drivers get kicked off the system for restaurants not having their ducks in a row. Civil lawsuits will ensue to the end of time re these delivery companies. #Uberdeliverydriver
By far the worst experience I’ve ever had at a fast food restaurant. I believe this is a recurring theme at this actual McDonald’s. Came into the dinning to enjoy dinner with my son. Drive thru was very busy and The employees were doing their best to keep up with the orders on the drive-through. I stood there in line in the dining room for well over 15 minutes with multiple people walking by me not one person acknowledge that I was standing in line not one person acknowledge that I was in line and said oh I will be with you in a moment, so after 15 minutes, I did get a little frustrated and I asked excuse me. Does anyone take orders in the dining And a very rude lady told me that I was being rude and she would help us when she can . I live right around the corner from this store and this McDonald’s has always been one of the worse stores even before the remodel. I would avoid this store at all cost absolutely terrible customer service. You can tell that it’s a recurring problem. It obviously is the problem with management. I will never spend my money at this McDonald’s ever again.
8/31/25 at 2:00 pm, I ordered chicken deluxe sandwiches paid for $6.39 when I oppen it no lettuce, no tomatoes just tiny bit than changes more because of extra stuff. Manager had terrible attitude towards customers saying you have to pay for extra. Only you have to prepare looks like picture in the bulletin. This location is worst. Charging for pricey then you have to make it right.
I guess its impossible to find single McDonald with good service and atmosphere. Not to judge or discriminate but there is a reason why people say mcdonalds workers are terrible. Especially this location, I was so upset that we were waiting out 2 burgers for almost 15 minutes and I went up and ask them for the food they werent even listening to me and talking by themselves. I guess working as a McDonalds employee is somekind of joke.
Based on my experience here today-I do not recommend dine-in at this location as my order was skipped and completely neglected. I ordered 2 happy meals and a big mac combo on the kisok at 6:10pm. I asked the front about my order at 6:30pm and was told they are still working on it. Then at 6:34pm, I went again to check in as it had been 24 minutes since I placed my order was told “it’s almost ready.” At that point I asked for a refund. The manager did give me my money back, but I left annoyed and without food that my kids and I had waited nearly half an hour for. Super disappointing and I hope this review prevents others from wasting their time like I did today. Again-do not dine in here.
Horrible service. First off there was no line in the drive-thru. Second a customer was denied service for who knows what and seemed upset. I ordered my food then when I received it, it was missing the lettuce and condiments. Keep in mind I was the only person in line. It took 3 people to take my order and they all including a manager messed up the order. Their defense ? “Oh you wanted everything on it ?” I never stated otherwise. Chinese girl taking the order is hearing impaired like can she not do other tasks? Simple tasks guys super disappointed first time I give McDonald’s a shot in a while too. Never again !
Would give no stars if possible. Stopped on my way home from a long day at work to grab dinner for my family. I was asked to park and wait. No big deal. Waited for my food got home and the pics say it all. Food was so old it should have been thrown away not sold for human consumption. 40 bucks down the drain. Stay away from this location unless you like old food
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Informació sobre McDonald's
Com arribar
Placentia, CA 92870
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Informació del Restaurant
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El Barri
Ubicació
Placentia, CA 92870
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park in Orange County, California, United States of America
park in Orange County, California, United States of America
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