Carl's Jr.
Burger · San Diego
Sobre Carl's Jr.
At Carl's Jr., we're all about serving up big, juicy burgers that never fail to satisfy. We know you love piled-high burgers and meal combos, so we've got those covered. Whether you're in the mood for a classic cheeseburger or something a little different, our menu has something for everyone. Our Sa...
At Carl's Jr., we're all about serving up big, juicy burgers that never fail to satisfy. We know you love piled-high burgers and meal combos, so we've got those covered. Whether you're in the mood for a classic cheeseburger or something a little different, our menu has something for everyone. Our San Diego location at 3008 El Cajon Blvd is the perfect spot to grab a quick bite or meet up with friends. Come for our signature Star Burger or try one of our signature shakes - we can't wait to serve you!
Què diuen els clients de Carl's Jr.
Carl's Jr. in San Diego receives praise for fast, friendly service, especially during breakfast and happy hour. Patty and her crew are often mentioned positively. Some customers complain about long wait times, cold food, and high prices for the value.
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Tip: Download the app for deals, but be aware you can still pay with cash.
Services
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Explora els voltants de Carl's Jr.
Carl's Jr. es troba a San Diego, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.
Parcs i Jardins
- North Park (A 576m) — park in San Diego County, California, United States of America
- North Park Recreation Center (A 675m) — park in the United States of America
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Opinions de Carl's Jr. San Diego
I grabbed the free hangover burger. The manager was very nice while dealing with a crazy rush. Kudos
Carl's Jr. Is 1 Of My Favorite Restaurant To Eat At, Carl's Jr Service Is A Good Place To Take Your Family To Eat At: There Food Is Delicious,The Quality Of The Taste In The Food Is Yummy In My Tummy.I Rate Carl's Jr A 5 All Around They Are Awesome Thanks For Letting Me Share My Opinion.
Staff and customers share smiles with you here when you smile first. It's a busy place with great quick service prices. I enjoyed the fast service and clean environment. Patricia was ready with my meal when I was still getting my soft drink! Have a blessed day everyone...rejoice that we can eat!
Now a days customers seem like a big bother to employees when you try to ask a question or just customer service itself. But tonight I had great experience from Dennis! I had a few questions on certain items & he was nice and patient with me all the way. I worked at McDonald’s almost 10 yrs & I think there needs to be a few more Dennis’s lol
Had an issue with the order however the manager handled it kindly and quickly. Bald white man. Bald white hero even. I work in customer service and having someone be able to cool you off with their polite attitude when you're frustrated is a must have. Give him a raise.
Patty and letty very kind and helpful:) I work for FedEx and it was a great lunch thank you!
Ashley was so great, very respectful and professional, knowledgeable about the operating system and menu, as well as a Great attitudeat! She was the cashier for the drive through, AND BOY, THEY GET LINES! And the Mgr gave me my food and it was so great to see a well put together team of coworkers. But when you do, it's a nice treat within itself.
Good food, love their $2.49 deals. Curly fries are also great. If you like jalapenos, they have a new jalapeno burger also for $2.49. Drive-thru seems to be open 24 hours. Not sure what else to say oh, it's a fast food joint.
I always go here for my morning coffee, I like their coffee. I also like their burgers and the staff has always been very friendly with me. I also think the services here is very prompt and the food is always hot.
Giving this place five stars for the awesome job they did tonight. I called ahead to let them know I would be ordering 70 burgers, wanted to not just show up and catch them completely off guard. Of course, they were cautious because it could be a prank call. And said yes come if you’re serious but we will have you pay before we start making the order. Completely understandable. When I showed up ten minutes later, they were on it! The entire team stepped up to the plate and worked together to get my order out ASAP. So for you guys working 6/3/19 at midnight, thank you from the bottom of my heart.
you got to try the breakfast burger! solid gold it's hamburger sitting on tater tots with bacon eggs and cheese an it is to die for . of every breakfast sandwich made to date this one took the cake Burger King should of come up with this because it is king of breakfasts now that I'm thinking about it I'll get one when I get off work thanks
I just had the freshest biscuit sandwich.I've ever eaten.It was so hot and so good
**Carl's Jr. Review** Fast food chains often come with a mixed bag of experiences, but the Carl's Jr. at this particular location stands out as a top-tier spot for me. Unlike other locations, the quality here is consistently excellent. The food is cooked to perfection, with each bite showcasing the chain's commitment to flavor and satisfaction. The burgers are always juicy and flavorful, and the fries are a perfect golden brown, crispy on the outside and tender on the inside. The service is efficient and friendly, ensuring a pleasant dining experience every time. While fast food can be hit or miss, this Carl's Jr. location hits the mark consistently, making it my go-to spot for a quick and delicious meal.
The young woman who took my order, continued her duties in drive thru. When my order was ready she prepared and presented me with an excellent product. Famous Star w/cheese. She took care of a walk in with a request. With a brilliant smile a and grace I have rarely seen. The point is ; she did not have to deal with a walk in. But she did. I had an absolutely fabulous experience. Excellent person.
Nice restaurant and food. Manager excellent thank you
I love coming here, they are fast and very welcoming
Not sure what has changed but everything has been so fresh with the burgers bacon is fresh everything put together like it’s supposed to be not sloppy or thrown together I haven’t had Carl’s Jr in a while so coming back everything top tier at this location no complaints what so ever best fast food burger easily.
Honestly I don’t normally review fast food chains because it’s normally the same experience every time. However, every single time I have come here the gentleman with blond hair and the cool earrings is always great. He is kind, respectful, quick and more so actually gives interest in the person ordering. He’s fun about it which you don’t find at a fast food joint ever. This guy needs to be placed higher up in the company. If people could train under him they would be amazing employees. Hope you guys actually see this.
Quality of food is way better than most fast food. Online ordering is quite simple and provides some decent discounts or offers. Staff are friendly, and I've never had an incorrect order.
When I come to Carl’s Jr I’m never disappointed I can get a super star or one of the jalapeños or guacamole burger with a cheesecake and I’m a happy camper.
Let me start by saying that those negative reviews left recently are absolutely false. I have been coming to this location for just over 6 months now and I have never encountered any rude staff. In fact, the employees here including management, display a wonderful vibe, a vibe you rarely see anymore these days no matter where you go! My orders have been 100% accurate and on point every time. I told my girlfriend that we are purposely going to a different CJ just so I can prove that this location is the best! She hates it when I’m right! 😇 Come and see for yourself!
clean store, friendly staff, fast service
The drive thru lady I think her name was Alondra? She was very professional with a great smile who ever hired her made a great decision. looking forward to eating here again soon
Great choice, good burger and fries and drinks
I come by this Carl's Jr quite a bit, it's fast, food is always fresh and hot and the service is badda-bing-badda-boom. That's what I like in and out no problems with orders or employees just good ol fast food atmosphere.
I have become a regular customer at this location on 30th.St.and El Cajon Blvd This particular Carl's Junior has an amazing crew their customer service skills are Great, their service with the Smile and the great food along with the extra little caring customer service love Makes the best place to come and have a great Burgers and a lot more. Great job Guy's... Thanks. Barbara
I really like this particular location because of the employees and the manager Patty is great. I receive a lot of free food from this location after Claudia showed me how to navigate the app. Thank you, Claudia and Patty
Got my free burger. It was good. There were many orders that came in. But pretty quick service. They were friendly to my boy and gave him extra pickles;)
I just recently went to this Carl’s Jr since 20+ years. Had a great experience. The chick working there was super nice, friendly and helpful. Took my order right and helped with using my rewards app as I was having issues with ordering on the app itself. Everything was great, the ONLY thing that was so and so was the Oreo shake I got. I think Jack in the Box has better Oreo shakes than Carls Just my 2 cents. ✌️
Even in the AMs they are always quick with it and deliver fresh hot food every time. Much appreciated from a night owl!
Excellent experience.They give good customer service.The employees are very nice.And polite food is excellent quality
Drove by monday and tried the Triple western burger, Man was it good! Not to mention I was greeted with excellent customer service by a young man working in the front! Wasn’t in the drive through for longer than 10 min like other fast food places. Props to him over all this restaurant has improved a lot!. I will definitely be back.
I make pizza. But for my burger cravings I trust carl to make my day. Char broiled flavor 💪🤠 I took a picture of one of my favorites. The triple bacon western. I got it for free with purchase of $1 . Just remember Any deals you see Will require an app download but that's okay because you can pay cash or EBT or tap to pay . Anyway best deal in town :) love the late night deals after 8pm half price shakes and sides is awesome 💯💯 love the friendly staff. They are actually enjoying their jobs. I thinks it's because they have the Ai robot at the drive through and it works well. So they can focus on the food prep and the customer .
Great service great people never had a problem, thanks patty and her crew always giving me great service
This Carls Jr has some of the best service in San Diego and I've been to many! They are super fast and very friendly I always come to this one
We went through the drive thru and the app crashed to give us our happy hour shakes. Alondra helped accommodate us and gave us our shakes halt off. We greatly appreciate it and we felt it was fanta…
The crew at Cj's has my breakfast order down and I don't even come every day--it makes it so easy to stop-grab-GO!!
The food is always good and most of the staff are great but there's ONE lady that is just so unbelievabley RUDE. Your staff and store could do so much better without her! She always has an attitude every time I've seen her.
Carl's Jr. is one of the few fast food restaurants that has a good veggie burger. I eat at this location once or twice a month. They are usually very friendly, and the food is normally fresh. Sometimes the fries are a little cold, and getting more than one sauce for free, even for large fries, can be challenging.
I like their vegan (beyond meat) burger, its great! It leaves you feeling satisfied and happy because its healthier than a regular burger. It doesn't loose that Carl's Jr. hamburger taste/flavor. A great choice when time is short.
Their breakfast biscuits are so good. Crispy exterior, moist tender middle. One sandwich is good enough for a meal. Also everyone who's served me has been really friendly. The food is always fast too
Carl's Jr. Is great for always having consistently good food but service varies from shift to shift. The location seems tidy and yet the bathrooms never seem to be clean. This area has a mixed clientele with business professionals and homeless.
My first inclination was this place to SLOW! I ordered 3 chicken strips in the drive thru... Waited almost 9 min. When I received my food the worker said I'm sorry for the delay and have a nice day! My chicken strips are fresh & HOT.... That's worth the wait! Well done!
3 Am Late night visit! Manager was Amazing!! Food was alright... Onion rings on my sandwich were horrible Fresh waffle fries were Yummy! Im willing to give it another try in the future :)
I give Carl's Jr., 4 Stars for their yummy food. They have great juicy burgers and a good menu with a variety of choices. Staff is friendly. The only negative are the bathrooms. They could be much cleaner.
I like the new Drive Thru Robot. She is pretty accurate at taking orders, including all the special requests I have like unsweetened tea, diet coke with no ice, lettuce wrap Santa Fe Chicken sandwich, and exchange onion rings for fries. The one time she had trouble, a live person chimed in and helped understand my order. The staff inside are fast, friendly, and fill the orders very quickly. It's a regular stop for me when I want a superior chicken sandwich. Their cheesecake is the best, too.
I have been going to this Carl's Jr. For years and the food is always good but sometimes they forget to give you your fries like they did the last time I ordered a combo. More over they have integrated a computerized ordering machine so you have to ask for a person if you want to ask questions about the items on the menu and you might as well ask for a person right off as it's frustrating anyway. A fast food place is supposed to be quick and easy, not frustration inducing.
A well run establishment, clean and friendly staff. Somewhat more expensive than other fast food restaurants but makes up for it in quality and quantity. Stick with the basics above "value menu" items, like my standby, the "Famous Star.". A solid good sized burger that satisfies that primal urge for meat! Juicy!
I didn't order anything. I was just driving with my homie in the seat who wanted to order. The AI at the drive thru was random. Kinda Creepy. But the cashier was nice to us. She handed me the straw. Happy Halloween, Merry Christmas whatever else. Me personally I never had a great time with Carls Jr's Burgers. Like in Daly City and in Otay Ranch. Panic.
I don't frequent many fast food places but today I tried the Hangover breakfast burger and it was good! Placed the order on the app and went there to pick it up. The place was busy! Thanks to a pro…
I don't frequent many fast food places but today I tried the Hangover breakfast burger and it was good! Placed the order on the app and went there to pick it up. The place was busy! Thanks to a promo…
I don't frequent many fast food places but today I tried the Hangover breakfast burger and it was good! Placed the order on the app and went there to pick it up. The place was busy! Thanks …
I don't frequent many fast food places but today I tried the Hangover breakfast burger and it was good! Placed the order on the app and went there to pick it up. The place was busy! Thanks to a p…
Plastic in my burger. The burger seemed fine but as i kept eating I got a mouthful of what seems to be plastic or a clear wrap. Also the worker was high asf and messed up our fry order. Will keep…
Under staffed waited a long time for 2 breakfast sandwiches.I ordered 2 egg,sausage and cheese bisquits They had a sign on the window 2 for $6 When I looked at the receipt I was charged regular pri…
Y'all know this is a Carl's Jr stan account by now. I know: fast food is expensive now, you could get an "actual meal" for the same price, yadda yadda. Sometimes you need a #12 (they re numbered th…
It was a very interesting stop as I try to experience the world and my travels. I want to write more but I am out of time and money today or so it seems. It was a real world experience rather than I assume what the corporation wanted to show so to speak?? And it will be forgotten fairly soon as at 67 that happens a lot of time and various ways? Peace, Love happiness and understanding.
They are not open 24 hours and did not open until 6-630 for breakfast. Not sure early shifts or those just getting off off their shift are too happy. I do like their char-broiled burgers. At least before their prices went through the roof. Even though I understand a good part of why this happens it doesn't make it any easier to fork over that kind of coin
Asked for burger with xtra sauce and he repeated "easy sauce"...asked for small fries, which he repeated, but I didn't get fries...wasn't charged for it so it just goes to paying attention. He wasn't rude in any way. The store is old but well kept.
Seedy location on prime corner in the heart of North Bark. We had coupons, I am so cheap I make my kids each make their own separate purchase to maximize value. Fast food is meh tasting, and they lag on foot traffic orders. This place needs a good clean and some enthusiasm.
Today june 19 at Carls Jr. at 2 pm a young clear skin mexican lady didn't want to give me my rewards free burger, she said that I hace to accumulate rewards points. I had to explain her that is a free burger for opening my Carls junior app.
The food was good. The people around the atmosphere was good the service the service behind the count of the cashier's very slow and they also sell beer there now. That's one thing. I mean, they shouldn't do that. No way in USA Because kids go there.
Food and service at this location we're average. My customized breakfast order was not fully completed as ordered. I believe the meal was a decent value for the price. This location can be a little slow moving at times, however the drive-thru moves fairly fast in comparison to other local fast food establishments.
Food was not good. Even my friend said his tasted funny. Plus it was like $14.06 foe 3 chicken stripe small combo. Only ate the fries. Wish us luck.
I ordered:famous star burger Very unappealing,one paper thin slice of tomato and onion. Served cold.not worth my money and time. Staff not properly trained on how to prepare and serve an appealing meal.
My favorite is back French Toast Dips, and of course my husband had the Delicious Famous Carl Jr. Burger and fries I love the French toast dips, but they were much more Greasy than normal, i think they need to pay attention in pleasing the customers more. They also let alot of homeless stay inside because of the rain,making it less enjoyable because one gentlemen had touretts syndrome and the yelling scared the other customers!!
Due to covid the sit down inside the restaurant is closed only the drive thru is open that's it the food is ok. For a quick. To go burger drive thru wait is long sometimes but I'm guessing it's har…
Drive thru ordering has always been a hassle at this location. Missing items, extended wait times and confusion all around. I've always tried not making a big deal and to date I never have but it is a shame that the staff isn't on point like other drive thru burger shops. 10/10 burgers, though.
I ordered the guacamole burger based on the TV ads but was disappointed. It was tiny and didn't look like the ones on TV. The taste was ok but there was very little guacamole on it. It was almost like a thin layer of spread was all I got. They also have locks on their restrooms but they didn't have enough tokens to give out to access the restrooms. I saw the wireless order taker opening the restroom for with a key while taking drive up orders. Seemed odd to me......
Of all the Carl's Juniors I've gone to this one is the worst. Overpriced no receipt no problem. You can tell the meat they cook has been sitting on the top burner for hours. Will make you sick but I won't taste good.
I was very surprised at the smell of urine at the entrance of the restaurant. As I walked in the tables were Laden with a film of what looked like grease and dirty soapy water. This same film seem to be on the floor as well. I walked to the counter and even though nobody was at the counter, it took about 5 minutes for anybody to even look at me. They were busy doing what I took to be online orders. I get it. The whole vibe put me off. I guess if you're going to eat here, part of the food online and either pick it up or have it delivered. I don't think I'll be coming back.
Seems like another version of Burger King, flames broiled and but not as good. Waste of calories and waste of money.
Probably the worst Carl's Jr I've ever been too. Drive through people always ask you to reverse your car to manipulate the drive through time like just do your damn job correctly I don't give a (prof…
Did a small order do two biscuits and small hash browns. Told us to go to the front and park. We did, waited over 15 minutes. They did not come out. I had to go inside and wait an additional 5 mi…
Did a small order do two biscuits and small hash browns. Told us to go to the front and park. We did, waited over 15 minutes. They did not come out. I had to go inside and wait an additional 5 minute…
This review is on value not service or quality. I ordered a burger, fries and a drink (small) side of zucchini and small shake. $25! I will never go here again. I could have had a real dinner w se…
This review is on value not service or quality. I ordered a burger, fries and a drink (small) side of zucchini and small shake. $25! I will never go here again. I could have had a real dinner w s…
This review is on value not service or quality. I ordered a burger, fries and a drink (small) side of zucchini and small shake. $25! I will never go here again. I could have had a real dinner w ser…
One of the worst Carl’s Jr. ever!!!!! Avoid coming here. The lady who took our order was so rude, she was also talking down to all of her co workers right in front of us which was really uncomfortable. The food isn’t all that great but we wanted some quick food. NOT coming here again.. ever.
Just ordered from them today 1/12/22 and the lady in the drive-thru dropped my change all over the ground, and didn't care. Then when I went to eat, my chicken sandwich was half cooked at best. Hopefully I don't get food poisoning
to start digital menu moves so fast it doesn't let you look at what you want properly, not even the drinks. screen that sispkays total completly black you couldn see if your order was placed right. My ranch /dip was warm, which made me think it was expired. I had a funky taste, I asked for ketchup at the drive-thru window, and none was put inside my bag.
Not only they messed up my order but after calling them to point out (30 minutes later) they wanted me to go back and bring the food back for an exchange. Unfortunately, my wife and I were hungry and I was limited on time before going back to work! I wasn't calling to get a refund (since we ate the food) but a nice sincere apology would of suffice. Instead they said sorry Sir, there's nothing we can do for you! CLICK!! Not going back that's for sure! Good luck people. 😢
Almost the worst guest service. The cashier seemed to rather be napping rather than helping me. She gave me short change. I had to make her aware of this. Thirteen piece fried zucchini and only one little ranch to go with it. She assured me "yes only one "with my thirteen piece fried zucchini. 😥 Not a real friendly place .
At drive thru It took 5 people to place my order. Got to the window to pay and they wanted me to park and wait for my food. I refused. Finally got my food and it was cold and stale. If you can avoid this place, please do. Customer service is half star food half star. And im being generous. Disgraceful.
Horrible service, horrible food! There was NO ONE in the restaurant since they have the dining room closed (understandably) and there was only one person waiting on the side for their food. We had to park and wait for the chicken strips. Ok, no biggie, we get it. We get home to cold soggy food cause they made everything else and put the entire bag under the heat lamp. The bag was very hot to the touch. I had to throw the bottom of the bun in the trash it was almost non existant by this point. Most of the crispy chicken strips were all crisp and NO chicken. Huh??? And we waited for that??? What a joke! I don't care if they are short staffed, you had 2 customers! If they were busier, I would understand. By the way, you cannot ever drive by this place without seeing a line at the drive thru any day or time. So with no one in line waiting AT LUNCH HOUR RUSH (12:30'ish pm) that now speaks volumes with the bad quality of food. I used to rave about how consistent they were compared to other fast food joints and they have a massive menu, my mind has been changed. And this was before and even after the pandemic hit. We won't be back!
They do have a bad service. It took forever to get to the place to make an order. And after that I wanted more than 20 minutes to get my food. I won't never came back again to this restaurant. I should have gone to some were alse. And after that they gave me the wrong order. But I didn't came back because I didn't want to make a big line. And me and my family were so hungry. You don't even deserve a 1 star.
There was a young Hispanic guy working past two pm that gave me such an attitude I heard him cussing closs to the bathroom and flirting with the girl at the front counter? Teach better for your employees never coming her again thank God I'm going heavy on a diet!
Hate when the first thing from the speaker box is some new offer to try something from their menu. Always have to ask for a receipt. Hate when they ask you to pull out front and they'd bring you your order. Finally figured out they are rated as to how long the customer has to wait for their order, waited 9 minutes for them to bring me the order, and the printed receipt displayd the time the order was brought out to me as oppose to the time I ordered the food. Gave a new description to fast food.
The area it's in is honestly pretty sketchy. The parking lot is cramped and needs some work. The store was surprisingly clean, but they had homeless people just passed out in a few of the spots inside. My food sucked and half of the order was incorrect. I would have gone up to complain but the manager was mishandling a deranged customer, so I just left. I will NOT be returning.
Food always cold. Manager Stephanie doesn't really know her job. She's not polite. I ask for hot fries she told me she can't make new ones.. meats always overcooked burnt. They need new management. Never go there.
If ordering from the drive thru at this location, do not let them ask you to wait at the front. Waited 10 minutes at the front and wondered if they forgot our order. Saw many people leave with their orders and when given ours, we were given the completely wrong order. Didn’t notice until we got back home & so not worth driving back. No, thank you.
2 or 3 weeks ago they messed up my order. I called and spoke with Jennifer, she told me that I was going to have a "credit" for the 2 fries they forgot ti give me. So I go and tell the cashier that I had a "credit", she puts my orden on hold until the manager and Jeniffer come. Well Jennifer said she never gives credit but that she can give me extra fries. I explained I did not want extra fries so at the end I ended up giving up on getting my money back. Worst customer service. They always mess up your order so make sure you check your bag before leaving this place.
We asked for 4 burgers 2 western bacons 1 jalapenio burger and 1 chicken burger all mediums They messed up our order gave us 2 super stars instead of the western 🙁 Its food anyways so its fine. But when we were going to ask for some bbq and buffalo they slammed the window in our faces we waited there and they clearly saw us we waited some more they came back and rudely asked anything else ... Wont be coming back to this location.also my jalapenio poppers were disgusting they were burnt 😒😒
Got to the window in the drive through after waiting 15 min in the drive through line after ordering & the lady said "we cannot take credit or debit cards but only cash"! Where were the signs telling people that before they get into the drive through & cannot back out! On other days that i have walked inside to order the service has also been 👎. I won't be back this time
Service was not the best and price for combo burger almost $20 outrageous.
the grotesque AI drivethru leaves you feeling like you need a bath after it REPEATEDLY ask you if you want to add this , or that, or another thing to the order. Finally confirms my order after a harrowing round of forced advertisement and still gets it wrong. I ordered 1 sandwhich, no modifications.... still got it wrong, So thats a 1 for the food, which was wrong, and honestly just tasted bad, and i mean compared to other Carl's A 1 for the Service, which there was none to speak of as AI isnt service, its sole purpose is to continue to ask you if you want more, since a human would have enough sense to realize that that is ALL that you wanted and not badger you And a 1 for the amazing atmosphere they created of a distopian future
I go to this establishment a lot. However, my experience this morning means I will not go back. It’s kind of a small thing but honesty and integrity is very important to me. I went through the drive-through this morning and ordered a monster biscuit combo small with a small coffee. The AI accurately took my order and gave me a total of $10.44. When I got to the window, the worker said “monster biscuit medium?” No, I ordered a monster biscuit combo small I stated and handed her my debit card. She came back a few moments later and handed me my debit card without a receipt. Then I received my bag and there was no receipt in the bag either. I was on my way to work and running a little behind so I drove off. I checked my bank account when I got to work and saw that she had charged me for a monster biscuit medium at $11.40. Like I said, it’s a small thing. But it’s the kind of thing that indicates to me this is not a business I will continue to use. I have noticed a trend like this in a lot of different fast food restaurants so it seems my options for a fast meal on the way to work are getting smaller by the day. Sad times.
Use of AI ordering is cold and unwelcoming. Ill go somewhere else.
This is the rudest location. I understand the area might but be the easiest to work in but I guarantee I'm one of the friendliest customers you'll never see back at your establishment. I walked in for breakfast one morning and the lady's behind the counter stopped and just looked at me. While waiting for my friend to come inside I was looking at the menu the manager walked up and says your order
This carls Jr and ones like it are why carls is on the decline. $15+ per combo for cold soggy fries, flat soda, forgot my onion rings, and burgers that are okay at best.
Paid 35 dollars for 3 sandwiches and 2 orders of fries and the lady today left out one of the large fries. Extrememly frustrating considering how much I just spent. Really disappointed.
Soda is flat, people dont pay attention, smells bad in the store, and need to buy something to go use the bathroom which is not taken care of
Yesterday on 11/29/2025 around 11:20 pm I was hoping that Carl's Jr was open. It made me think that it was open because I saw like 4 young men going inside and I was like cool they are open. I clearly saw them go inside and when I went towards the door it was locked. I told my self that was not fair at all. Also I saw a mother and her daughter eating inside it look like the little girl was standing on the bench thing. I thought the dine closes at 10pm but they were inside at 11:20 that's why I said that was not fair. The sign does say it close at 10.When I went towards the door I saw a short Hispanic worker I don't know if she was a lead or what that was the only worker I saw in the front at the time.
Carl's Jr has switch to AI ordering. I can't stand this trend. Phone systems have long been a frustrating experience and now it's moving to other aspects of life. I want to talk to a person. I want that true interaction. I will not be going back to Carl's Jr if they keep using AI. This is not the customer service I want.
Carls, you lost me. I will never want to order with an AI this obnoxious and it’s beginning the trend of un employing human beings. I will not ever eat here again until these AI ordering platforms are discontinued. I will tell all my friends as well. This is wrong, and very uncomfortable. And stop asking me if I have an app. I don’t I just want food quickly that’s good. I knew I should have went to InnOut. Less expensive better quality better taste and 100% ran by human beings.
Here’s an idea for the $20/hr crew members…if you’re making an order of chicken tenders, keep the temperature same for all of them. A mom could have touched the first two thinking they’re safe, then given it to their child or dog… Only a manager and one food prep girl at 430 pm on 9/13/2024. My 3 piece chicken tenders was embarrassing. There were two tiny pieces, and a larger piece. I ate the two small ones first. They were cold. The bigger one I saved, was the only fresh fried one. So biting into it im expecting it to be cold like the first two. WRONG. BURNED my mouth on that bite. They were so expensive though, I couldn’t spit it out. The manager lady was not helpful when I asked for my receipt. Really UNCOOL, literally scalding. I guess my calloused hands are to blame, didn’t feel hot to the touch. I always regret not bringing my sack lunch from home.
You should never dig through the burger to find the guacamole. The cashier was so out off with her facial expressions and angst. Again, I understand Spanish when you speak with your coworkers. We asked them to remake it after a very long , long conversation. My Dad loves this place . The GM was nice yet she needs to put her employee in check.
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San Diego, CA 92104
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