Leisa Kulani

It was our first time at Dunkin ( IKR!! ) the girl at the counter was amazing. She carefully got all of the whipped cream inside the lid! Customer Service Superstar 🌟🌟🌟 we will be back!

Richard Black

Best breakfast sausage, egg and cheese croissant via drive-thru. Hands down. The best. Warm. Toasty. Flakey. Full size sausage patty.

A. Remedy

Just left the building - young lady working the counter was the sweetest worker ever! Haven't even tasted my donuts yet but 5 stars for her excellent customer service!!!

Sheerie Ahrens

They are always so good about compensating for what they do not have on-hand. They are located on a busy road so it can be kind of load going through the drive thru, but they are always so quick at the window.

Stefani Povalac

Been coming here for years and just have to give a shoutout to this location specifically because every time every member has been beyond kind and have always brightened my day (:

M J

Diligent staff, fulfilled mobile order quickly and on time. Boxes of joe and donuts for the office are a treat. Can't go wrong.

Emily

Quick service. Fresh coffee. The chick with the tats was very nice and helpful!

+1

Alex

Accessibility: there is a drive-thru and wheelchair accessible parking in front of the entrance. It is flat ground from the parking lot to the inside. Wheelchair accessible seating inside and a few outside. The bathroom inside is mostly wheelchair accessible, the only issues are that there are no toilet seat covers, and that the soap dispenser is very high up on the wall, higher above the sink. This needs to be lowered. Experience: Employees are nice, it's clean inside, and my food came out fast and fresh!

+8

Lawrence Mendoza

As usual, the drinks are good here. The employees were all very nice. The dining area was clean and there was a nice variety of cups and apparel to purchase.

+8

I got my usual order of iced coffee and it came out looking and tasting different than I am used to. I asked an employee about it too, he said that’s what 4 cream and sugars look like.

Catherine Young

The room was very nice. Seemed like it was remodeled from the last time we had stayed. The mattresses need to be replaced though. The breakfast left a lot to be desired. The first morning at 8 they were out of coffee and there were 3 dead eggs left. They were stuck to the pan. The sausage was very good. We ate elsewhere the rest of the days and got coffee from the office.

Great doughnuts, as usual, but I am not a fan of their drip coffee as it is quite bitter and harsh on this visit. I had to throw the coffee out. The Boston Cream doughnut was fantastic.

I like this store mostly because the staff is friendly but. The issue im about to discuss involves all locations. I typically ask for less ice, because nobody wants to pay $6-8 for a watery latte, cold yes. I took a sip or two out of my matcha. Thats it. I did order cold foam but shouldnt be an issue. I get home and i take out allll the ice they put, look how much matcha latte I really got. I feel ripped off. This drink was almost $8 come on! do better. Stop being greedy Dunkin. Its not right. I will give them one more chance. Thats it. Not even starbucks does this to me. This was supposed to be a large, yet its a small at best. Large cup, small latte!

It is a very nice DD on Mira Mesa Boulevard. It is nice, clean, serves breakfast, and various choices on coffee. I tried a maple bar and a black coffee. The maple bar is okay; nothing special about their black coffee. I saw DD ground coffee in the grocery store, thought to buy one to try out, but I don't have to since I tried once at the DD shop today. It would come back to try some other donuts and better choice of coffee sometime.

Coffee is always good here. Stuffed mini everything bagels are usually good here if asked to cook a bit longer than usual so the cream cheese is hot inside otherwise it's still cold inside. Got the sweet black pepper bacon croissant today. Had to send the first one back because it was so cold, dried bagel and crunchy cheese but honestly the "freshly" made one wasn't that much better. Croissant was just old crusty not buttery and fresh. The picture is the freshly made one.

I needed a reason to quit going to Dunkin’ Donuts. It came when I went through the drive through at 4:30 AM and I asked for whipped cream on my hot cocoa…. The employees thought I meant coffee creamer. No. Anyway it diluted the hot cocoa and I trashed it.

Rick Sanchez

This review is from about a month ago. Went inside to order and was ignored for a solid 5 minutes. They were just paying attention to the drive thru. I no kidding could have grabbed a dozen donuts and walked out if I wanted to. When I finally got service it was fine, but the focus of the employee was still the drive thru. When I got home my bagel was burnt and the avocado toast was cold (I live across the street). Would not go here again. I have actually avoided it since. If I were to go back (which I don’t plan to do) I’d definitely use the drive thru.

T M

I was here in the afternoon on Sunday. I waited until a boy helped me he was very nice customer service ever at Dunkin. I don’t know if it’s the time of I went or they are mainly only for in the early morning?! Anyway the doughnut was almost all of them looked old and the taste was not great as fresh. And there aren’t enough of them to choose I was very disappointed about it.

+1

Mike Baquiran

Typically I dont have a problem here but this particular morning the lady that took my order was rushing the hell out of me and was just rude the entire order. If you dont like your job find another don't ruin everybody else's morning because you're disgruntled. The food is typically really good but today it tasted horrible. The bagel minis tasted like there were chemicals in the oven when they were toasted or however they do it. The snackin bacon was OVERLOADED with the sugar seasoning they put. My first bite was a mouth full of sugar.

What I ordered VS What I received I ordered it in person, and when ordering also requested it as decaf. They messed up my order twice in a row. The first drink they gave me was just a decaf caramel syrup coffee with no chocolate cold foam. Then they gave me the chocolate cold foam on the remake but no cream in the coffee, and Im pretty sure the second one was not decaf. At that point did not even feel like going back and having them fix it a THIRD time because my two babies were with me. Beyond disappointed. Not sure what is so difficult about making me your listed menu item, with decaf. 🤷🏽‍♀️

Bought 4 donuts for my kids for an after school snack and the girl put all four donuts in a bag that just squished them all together. The donuts looked awful and tasted too sweet. 🍩🍩🍩

Update: after going back to the store since I was told that I could only be refunded if I came back in, they said they can't do refunds on mobile orders. WHAT. A. JOKE. Disappointing quality control. Every time I've been here, my order is always wrong. Pictured: my drink order of a ICED decaf coffee with oat milk that was a hot latte with real milk.... Not pictured: the shriveled up breakfast sandwich that tasted like cleaning products. Both went back to the store because they wouldn't issue me a refund unless I drove all the way back.

The store closes at 11pm however, I have been here twice at or before 6pm and they do not have a single doughnut available. Very very odd. To top it off the employee just laughed at me when I asked where all the doughnuts were.

So gross out! I went to DT around 5pm or so. The cashier collected my money with gloves and with the same gloves he handled the donuts! The donuts went straight to the trash! So gross! Management train your employees on proper handling of donuts.

Alex

Not only is this one of the worst duncans i've been to, it's also one of the worst businesses in point loma. Get donuts and coffee from anywhere else. Their staff is always under trained and doesn't know how to perform their job. The facility itself seems to have constant issues with their machines and equipment.

Vitaliy Mahnushevskiy

Dunkin need to fix their coffee. Medium size cappucino filled in half and employee refuses to fix it

Hakeem S

Terrible experience everytime at this location I get food order here everyday and today might been the worst. Waited 35 minutes for an online order that didn’t get started and the customer had cancelled the whole order due to Excessive wait times. Need to hire more employees or schedule more morning shifts Everyone waited over 30 minutes for a donut

Thamirys Vieira

Three times I've been to this location, and three times I've been given the wrong order or with missing items. Not to mention that items from my order have been mistakenly added to another person's order. I love Dunkin, but this location is definitely not a great one. Unfortunately.

Michael Neumann

Donuts are dry and half the old size. I tried to eat here today and order non donut items. Waited in a good sized line without any people that work there addressing the line. After no line movement or orders being taken for over 5 minutes, and no customer service agent even saying just a minute, I left. Will not be back.

Nicole Fenton Cook

Truly one of the worst DDs I've ever been too. My coworkers and I are regulars here due to the proximity to our office. However, they are CONSTANTLY messing up orders. And then when the order is correct, its poorly done!! For example today, we ordered a bagel with cream cheese among other things. Drove away with the rest of the order only to find that the bagel was missing. So we drive back get the back and then get back to the office to realize, THEY DIDN'T TOAST IT. and there was like a teaspoon of cream cheese on here!!! This would literally never fly on the east coast. I never review places, but I'm fed up. I can't believe people give it such good reviews.