Greatest fastfood burger & fries. Always\nMaking America Satisfied AS Usual. Loooooooove this place!

Lori L

They got my order wrong (it wasn't complicated), but they made it right after I showed them my receipt. Although they had a copy. My snacks were yummy though. Just check your order!

It's very delicious I would eat again!!The service is very well workers very nice to me and my kids!

It's very delicious I would eat again!!The service is very well workers very nice to me and my kids!

Let me tell you something--I love McDonald's. Everyone knows it. The best burgers, the best fries, maybe the best fast food in history. Tremendous. I've been a fan for years, many years. Some say I…

Let me tell you something--I love McDonald's. Everyone knows it. The best burgers, the best fries, maybe the best fast food in history. Tremendous. I've been a fan for years, many years. Some say I…

Let me tell you something--I love McDonald's. Everyone knows it. The best burgers, the best fries, maybe the best fast food in history. Tremendous. I've been a fan for years, many years. Some say I…

Cold fries. Asked for mobile order at window and was told it was for high school students. I go inside where the same girl asks for my order number, walked back to the window and retrieved my order…

Normal McDonald’s visit. Not great but will definitely meet the needs of a late meal. This place had an unusual amount of homeless and transient people in the parking lot.

Lilly

I ordered a caramel frappe to go and when they handed it to me the whip cream was completely melted at the top which told me it's been sitting out for way too long. I asked them to make me another one. I waited 5 mins for them to either hand me the same one I sent back to them or they literally did the same thing of making the frappe and letting it sit out to melt because the 2nd one looked exactly like the first one I sent back. I gave up after that.. accepted the drink and put it right in the trash because at that point I had zero confidence if I were to try to send it back again they would of got it right the 3rd time.

Table 4 One

My regular breakfast spot was closed this day. This location was the closest option. Nice clean location, just expect caracteres hangin out there. Now for the review. The cashier was wearing a hoodie? MCD’s should ofer a better option for their employees. I ordered the bacon egg bagel combo with 2 hash browns. They gave me the steak bagel instead. I asked for the right one, to my surprise they gave me the wrong item again. They gave me the sausage bagel this time. The third time I finally got the right one. It came out cold and by this time my hash browns were cold too. The lady handing out the food was kind with a smile, too bad my experience was pretty bad for $17. I’ll stick with my usual spot for breakfast. Please double check your orders before leaving.

+3

When you order on DoorDash they will forget the dipping sauces. I ordered 10 pieces chicken nuggets and zero dipping sauces!!! So angry to eat my guilty pleasure then have them (profanity removed) it…

When you order on DoorDash they will forget the dipping sauces. I ordered 10 pieces chicken nuggets and zero dipping sauces!!! So angry to eat my guilty pleasure then have them (profanity removed) …

There was a bug in my food the people was hella rude and it took over 30 minutes to get my order and there wasn't that many people in the restaurant also I had to tell them they got my coffee wrong 3…

There was a bug in my food the people was hella rude and it took over 30 minutes to get my order and there wasn't that many people in the restaurant also I had to tell them they got my coffee wrong…

I don't know if it's a San Diego thing or if everyone at this McDonald's is always on pills. The slowest service the goofiest service there's just no rhyme or reason for the way. These people are…

waited 25 minutes for a McFlurry and it wasn't even that busy until after I ordered. One job ‍

No sauce or napkins at all. hamburger looks like somebody busted in it. Homeless people have built a fortress around this place too, I wouldn't be surprised if they took it over. Employees look l…

No sauce or napkins at all. hamburger looks like somebody busted in it. Homeless people have built a fortress around this place too, I wouldn't be surprised if they took it over. Employees look lik…

No sauce or napkins at all. Hamburger looks like somebody busted in it. Homeless people have built a fortress around this place too, I wouldn't be surprised if they took it over. Employees look lik…

Some overweight chick with a double chin and blue eyes needs to learn manners. waiting 15 minutes for a large frappe which is whatever used to it at busy fast food places at this point, that's not …

Some overweight chick with a double chin and blue eyes needs to learn manners. Waiting 15 minutes for a large frappe which is whatever used to it at busy fast food places at this point, that's not …

1/25/24 - I can't recall the last time I gave a place just 1 star. I ordered 2 McChickens for $3.99 without any sauce. And used the app for 10 McNuggets for $1. Line was long, service wasn't good o…

Zero stars! Absolutely worst service ever. waited in the drive through for 30minutes! I was late to work because once you're in the line there is no way ti get out. Employee came on the speaker and…

You will never get your sauce or drink if you order from Uber eats. The delivery person can't verify the order because of the tamper seals McDonald's has implemented so this location is taking adva…

worst breakfast ever! I work hard for my money and when treat myself for the office to a quick breakfast , one doesn't plan on giving out " Dry with burnt edges McGriddles. All of them!

worst breakfast ever! I work hard for my money and when treat myself for the office to a quick breakfast , one doesn't plan on giving out " Dry with burnt edges McGriddles. All of them!

worst breakfast ever! I work hard for my money and when treat myself for the office to a quick breakfast , one doesn't plan on giving out " Dry with burnt edges McGriddles. All of them!

I got home, put my food on the table and went to eat and realized someone took two bites out of my double quarter punder and then just put it back like nobody would ever notice! I also ordered a six piece mcnugget and there, of course, was only 4. I called the store to let a manager know what was going on and she just kept asking for a receipt number over and over. I informed her it was an order through the app, gave her my drive through code (the app had no receipt #) the time, and exactly what I ordered. She never even said sorry or tried to resolve it. She only said "I can't find your order here in my system". This is the most disgusting, disrespectful, and all around terrible thing that has ever happened to me at a fast food place. What a joke!

I went here last night for my to go order ...waited 1 hour for my food then I had to go to the counter and remind them that I was still waiting. I got cold stale fries and no condiments . Do yourself a favor and go to Jack in the Box or Del Taco around the corner

The wait for delivery drivers is too long...at night they make us wait 40mins to 1 hour+ once their lobby closes. You will see them prioritizing the drive-thru even though they don't understand that delivery drivers are also delivering food orders so they have to go out by a certain time or else they get cold or worse. We get orders canceled and we waste our time. It's just a mess at this McDonald's there's no organization and the managers don't help either. There's only one manager that's good and that's during the daytime but the night manager sucks. Don't expect to get your food quickly. If you're a delivery driver, they treat us like trash. And while I get it, some delivery drivers are really rude. There are some of us that actually do our job really well and our whole job is dependent on time.

They got my order completely wrong, I got sick from the cheeseburger, and the place is swarming with the homeless hitting you up for food and money from every direction. I know the latter is not McDonald's fault but the food is as bad as it ever is, and I don't know how you screw up an order this bad.... but I desperately needed a drive thru to get some quick food in downtown San diego. Never again.

This has got to be by far the worst McDonald's I've ever been to. The staff here are very rude, especially the manager. I stopped by this location because my father who eats there quite often, was there, and went to say "Hi". My father told me it was ok to bring my ebike inside, because he had personally seen people bring in their bikes, and never once has the manager said anything to anyone. He also said he's witnessed homeless people bring their dogs in the restaurant and they be laying on the tables! Gross! This restaurant allows homeless people to bathe and hang out all day. Anyway, the manager approached me, telling me to take my bike from in front of the door, which i did, since it was in the doorway. I moved to where it was not interfering with anyone, and she still had a problem. Now several customers are saying she NEVER said that to anyone. By now my order was being prepared. I told her I'm waiting on my order, and she tells her staff to never take my order again. She claimed it was a store rule. So why did they take my order in the first place? After she said that, I took out my phone and began recording. Two customers entered with bikes. A homeless lady with a stroller full of stuff parked it in the same doorway my bike was at, and no one said a word. Both customers that brought in bikes were not harassed either. Then another homeless guy entered with a dirty dog, I watched employees walk past and not say a word! Even though there is a sign saying pets not allowed. The manager, Anastasia, is HORRIBLE, and she obviously trained her staff, because they are just as horrible! If I could give ZERO stars, I would! Throw the whole restaurant away!

Jesus Hernandez

The location itself is pretty good, but the cleanliness leaves a lot to be desired. The tables and seats are always covered in the last customers' crumbs, so I wouldn't call it clean. My main issue is with management and the employees, who are frankly incompetent. I ordered for three people (the same order for all three) and the wait time wasn't bad—it was actually fairly good. Just be warned there's no self-serve station for refills outside; you have to ask an employee, though it could be worse. The real problem was how they called my order. Someone from the kitchen was yelling out order numbers with what sounded like an angry tone. When I went to pick up my order, I couldn't figure out who was calling my number because there was no one at the front counter. Turns out the employee was hiding behind a corner with my order—I couldn't even see her. It was incredibly confusing. And for a dine-in order, they didn't bring the food to my table, which is also poor service. The food itself was fine. It's just hard to understand why you'd call out order numbers sounding angry while hiding where customers can't see you.

Mona Kazemi

Went to the McDonald’s drive-thru around 12:30 am to order a caramel frappe and was told the machine was already cleaned, so I ordered an ice cream instead. The car behind me, my friends, was able to order a caramel frappe with no problem. When I mentioned this at the window, I was told I could get one but had to pay again, even though I’d already paid. Very disappointing experience and poor customer service.

Joshua Tillman

I’m a normal 30yo guy. Writing reviews for fast food spots or any spots for that matter isn’t my deal. But…this is different. This is one of the most poorly run fast food locations I have ever been to in my life. It’s baffling just how incompetent the people who work here are. They have this system where one person floats up front asking for Uber Eats / Doordash numbers. They also have to cashier. What ends of happing every…single…time is a crowd forms at both the counter and cashier line. Everyone is pissed and at least one group is neglected. I’ve seen people wait in line for minutes on end with not a single word said to them. Mainly because the person floating is a young kid who doesn’t have the best social : professional skills. They just blankly look at people and ask for numbers. It ticks me off so much which is alarming because nothing bothers me. And this location is notorious for forgetting food items. On my last visit I ordered four items. One item was missing so I asked for it. 20 mins went by before I got it. I asked if I could have me entire order remade obviously. Management came out with bug eyes like I was the crazy one. My “new” food came out but it was the same cold food but this time another item was missing! I waited 10 minutes for this item. I asked if I could have my order remade. 10 minutes go by. When I tell you another item was missing along with all my sauces I wanted to go in the back and make my food myself. What is going on in the back. The manager at this place needs to seriously lock in and figure something out. I’m a Senior Full Stack Developer. I have to manage and maintain architecture for massive corporations. We’re talking milllions of dollars on the line. 24 developers under me. It’s like dude….this is a Mcdonalds. Make sure the people who were hired to make food read their tickets. Revamp your Uber Eats / Doordash / Cashier mess up front. There should be a person superglued to the front who is professional and likeable. It’s a barren wasteland upfront as is. The lack of anyone being upfront makes your blood boil. You can feel the anxiety from people waiting upfront. You go to Chick Fil A and the staff are so nice. They have people in their designated spots who are extremely competent. I never have to check my food there because they know how to manage and hire kids. I’m never going to this Mcdonald’s ever again. It is a blight on downtown San Diego. This is all the managers fault 1000% I would be so embarrassed to go to work to do the absolute worst job day in and day out. Having worked in the food industry, I’m very compassionate towards everyone who decides to do this type of work. But it’s places like these that make you want to bash on these people. It’s like oh yeah, whoever’s in the back dropping fries…I wouldn’t trust them with a damn thing. I’m convinced everyone who works at this location has the mind of a ladybug. Absolutely nothing going on in the frontal cortex.

Ting Luo

Can’t believe that. It’s took me 23 mins to get my coffee. I placed a curbside order, but no one brought it out, so I had to go inside to get it myself. Even then, the staff inside didn't give it to me. Finally, they realized my coffee had been made a long time ago and was just sitting there, unnoticed by anyone. The management is truly terrible.

Alex Jimenez

This McDonald’s is lacking intelligence. Incompetent. they always miss items in your order. At least 4 out of 5 orders are missing something from my personal experiences. Like today. Ordered 2 McGriddle meals, got two coffees two hashbrowns, one McGriddle. Lol really. No time to drive back either so I guess they just stole my money and i eat a potato for breakfast. Cool. order #1921 10/16/25 make it right.

Uri Foodey

I felt incredibly disrespected that both my wife and daughter were sexually harassed by an elderly female manager. A short Asian whom who would not reveal her name...I make no assumption as to her sexual identity though she made inappropriate comments to my female family members. ( Something as well referring to them in the bathroom) Which we did not use. Nothing is worse than an unhygienic perverse employee , reseraunt and even more perverse comment to wash down an undercooked overpriced meal. I genuinely felt bad for the other employees who seemed as embarrassed as we were.

Sebastian rawson

Horrible experience with this location. I’ve been to this location maybe 4 times and every time they either forget a food item or the sauces. On one occasion they forgot my sauce for all of my meals in the order and while originally frustrated, I decided to just order a drink from door dash and re order the sauces with that order. The door dash arrives! And to my surprise (should have expected this) NO SAUCES! NOT A SINGLE ONE! I will never go to this location again. From forgetting sauces to fries and nugget packs, very disappointed. I tried calling the location to let them know, no answer. They did pick up at one point after calling them about 10 times,, just for them to hang it up right away! What a joke.

Grid Cobra

Got a toxic tasting burger - called management - did not believe me - wanted me to drive back and let them “smell” it after I reported nasty smell and horrifying taste - unfortunately not able to so it will likely continue because I did not prove it to manager lady. Be careful feeding your kids here! Managers thought I was nuts lol 😷 but I asked 2 other people to smell it - one of which hardly ever can smell anything and they both confirmed something was very off with that burger… 🍔 (one burger was fine [edit to add: well- didn’t let anyone eat the other burger after my first bite but the other one smelled normal anyway]~the other was a disaster in a bun) despite this - there are some old school employees working there for a very long time - some good folks on that crew - nerves of steel there -

Mariella

Had to park along with other cars in stalls. Took a half hour to get the food. Then, no napkins,, asked for no pickles and got pickles. This place NEVER gets it right. I seldom go to this location because of it. Thought I’d try with kids today. Big mistake. Also, chicken tasted like fish.

Serhii Krus

Dear McDonald’s Management, I have always appreciated your chain for its standards of service and the speed of order fulfillment. However, my recent visit on December 29, 2024, at 11:05 AM to your location at [insert address here] left me deeply disappointed. Despite the promise of quick service, I had to wait over 20 minutes for my order. For a fast-food restaurant, this is unacceptable, as it undermines the core concept of “fast food,” which is fundamental to your brand. Furthermore, I witnessed a situation that caused even greater concern. Some employees appeared distracted from their duties and were feeding homeless individuals instead of focusing on customer service. While assisting those in need is commendable, such behavior during peak hours in a busy restaurant comes across as unprofessional and negatively impacts the experience for other guests. I urge you to address the organization of the staff at this location, provide appropriate training to ensure professionalism, and implement measures to maintain your service standards. As your customer, I trust that my concerns will not go unnoticed and that steps will be taken to prevent such incidents from occurring in the future. I would appreciate your feedback and information on the actions that will be implemented to rectify this situation.