Alexandra Blair

Everyone here was so freaking nice and in such a good mood 😭 🙏 Really appreciated the two female baristas who helped with my order (both so cool!) and Paul who gave my son some stickers when he was crying because he accidentally bit his own finger (lol, toddlers.). I literally came to this starbucks after leaving a different one where everyone was so rude inside, so it was seriously so meaningful to my morning 🖤 Thank you guys 🖤

Antonio Ponce

Excellent service, super clean bathrooms, the manager (April) attended me for a problem with my drink and she attended me super friendly, April if you are reading this, you are doing an excellent job...!!

Arlette Rivera

Give April a RAISE!! Excellent service! She was such a sweet heart as well as her team!!! They were nice, fast and store was super clean. Smelled amazing!! My drinks and food were delicious! Definitely one of my favorite Starbucks I’ve been too!

Alyssa Cooper

i always have a good experience at this location when paul is the barista! so so friendly and personable

Mell

Please be mindful of the two Hispanic guys driving around in this car. They are driving through the parking lot creating problems with the people sitting out front.

Shirley Yap

Cashier greets customers with a lively energy and friendly smile. Everyone is alive and happy serving customers. My 1st time in this location.

John Sheeley

My favorite coffee spot these days. Always fresh and hot. Staff willing to fix any concerns. You can't say the same about the other chains these days !

Raven Willow

Seems a little silly to review one Starbucks out of all of them but I've never had an issue with this specific location and seeing this cute little note on my cup really put a smile on my face. Brightened up the whole day - Thank you to whomever thought to do this!

Laquisha Grace

The store was clean and the staff were nice. It took a little while to make my drink but it was a beautiful day so the wait was ok.

Terry Tyler

Great to have this Starbucks on the corner of El Cajon Blvd across from the indoor soccer arena....just as you can expect...great and friendly service...excellent frappuccino. I chose to walk in instead of drive through. Clean and comfortable. I saw a meeting at one table...lap tops out...and so socializing...

+10

Today's experience not really great. The girl was nice and I understand it wasn't on purpose but man... Paying about. 75cents just to have a bigger container is not a good thing. I should have said something when I grabbed the coffee and felt the weight but I didn't. However it is frustrating that when asking for a coffee away of my normal stores I have to recite the Bible in order to get what I want. A venti white chocolate mocha, 3 pumps only, yes whipped cream, no foam... Not even when one gets married one have to talk so much... Anyway... That on a side: the store is nice, the parking is big so I don't understand other negative reviews about the parking, there's more than a hundred all over. But please next time just fill the Venti up to the top. A coffee is my everyday meal.

Honest review. I love the coffee I get here which isn’t really coffee lol it’s sugary espresso 😂 but the place is always clean and the customer service is the best

A J

Great coffee and love the pumpkin cream cold brew. The staff are always really friendly in this branch and during our stay we went in several times. Seem to be a great team and the store is exactly what you expect from a Starbucks. Coffee orders are done quickly!

Andrea Ramos

They always take forever.. out of all Starbucks this is the only one I been to that lags even when not busy. They don’t even greet you when you come in.. smh ..

Grid Cobra

The service has greatly improved over the last set of months but the FLIES are obnoxious and disgusting 🤢 they have taken over this store and the baristas have spoken to their managers about it repeatedly with no solutions - the Starbucks corporation need to find and address this issue immediately! This is a critical health code violation! & poses a public health risk!!! There are over a hundred flies inside the store - gnats and large flies. And there are about 20 in the food display case!!

+11

Anatoly Petkov

This Starbucks replaced Coco's bakery that was at this location previously and because of its proximity to the park it has become the new hangout for the local homeless population. Despite that they have no shortage of business as most of it comes at the drive through side. The store is kept clean at least for now and the staff seem to do a good job inside and out. Plenty of outside seating and fairly spacious inside as well. The fare is of course standard Starbucks and the coffee has their usual over roasted profile. When I ordered a Breve Macchiato they didn't know what that was but quickly caught up and the barista even asked me how much half and half I wanted. Altogether an average experience.

+4

Eileen Diaz

Placed my order this morning in the drive through and instead this is what i got.. i was still charged for TWO double smoked bacon sandwiches.

I paid almost 7 dollars for an Ice Matcha Latte, overprice for drinks.They put a lots ice in the drinks . I drunk literally ice and water. No Matcha Latte at all. All my cup it’s fully ice.

I ordered Venti white mocha and Grande latte. My husband was picking up the order because i was busy doing house work and he ended up coming home with grande size for white mocha (his coffee) because the employee put the order on the grande cup. He was upset at me thinking i ordered his coffee wrong size. So i paid Venti price for Grande size and received an attitute from hubbie since the morning :-( The coffee is expensive enough and the employee can’t get the order right. That’s disappointing.

The staff are very rude, they're all grumpy !!

I’m absolutely LIVID after the treatment I received this morning at Starbucks, and I feel like I need to get this out. First off, this isn't about the entire staff, because I’ve met some amazing workers at that location who make my days better, but today was a different story. I'm talking specifically about the female barista who took my order in the drive-thru on 12/03/25, between 6:20 AM and 6:25 AM. I’m generally a patient person, but the way I was treated this morning was totally unacceptable, and honestly, it’s just plain rude. I was on my way to work and stopped by Starbucks to grab a coffee for my baby’s sitter as a thank-you for helping me out earlier in the week. My fiancé is away for work, so I’ve been managing everything on my own, balancing a long commute, work, and taking care of my baby. My days are already tough enough, and the last thing I need is attitude first thing in the morning. All that negativity just sets a horrible tone for the rest of the day. I just don’t understand why some people feel the need to spread bad energy when they don’t even know what someone else is going through. The sitter had texted me to order an “Iced Chestnut Praline Coffee,” and I simply followed her request. I pull up to the drive-thru, place my order, and the barista immediately snaps at me with impatience: “What do you mean, cold brew? Latte? What kind of coffee?” I was confused because I don’t typically order that drink, and I was just trying to follow the sitter’s instructions. I even asked the barista for her recommendation/guidance but there was a huge truck driving by, and I didn’t realize how loud it was, or how the noise was coming through the intercom. But seriously, how could I know that? Instead of helping me out or giving me some kind of guidance, the barista responds with an obnoxious, rude tone: “Can you SPEAK UP??? I CAN’T HEAR YOU!!!” The tone was condescending, rude, and completely out of line. Tone matters. Respect matters. Kindness matters. There’s absolutely no reason she had to speak to me like that. I’ve worked in customer service for years, and if I were in her shoes, I would have said something like, “Sorry, there’s a lot of background noise on your end. Can you speak a little louder?” I understand that dealing with customers can be frustrating, but there was absolutely no need for that attitude. I wasn’t rude to her. I was just confused and trying to get my sitter’s order right. Now I understand the issue with the order. I get that saying “Iced Chestnut Praline Coffee” could have caused some confusion since you can make that drink with any coffee base. But the next time something like this happens, instead of making me feel like I’m wasting your time, just explain it politely. Don’t snap at me like I’m an inconvenience. I’m trying to do something nice for someone else, and I shouldn’t be treated like that for making an honest mistake. I even apologized multiple times during the order, explaining that I wasn’t sure about the coffee, and apologizing for the background noise from the truck. I didn’t even cause the noise, but I still took the high road and apologized because I wanted to avoid escalating things. Yet, despite my efforts to be polite and respectful, I still got treated like garbage. And that’s just wrong. This whole interaction left me frustrated, angry. I expect to be treated with basic respect. It’s unacceptable to be spoken to like that, especially first thing in the morning. When I got to the window to pay, another barista handed me my drink. I don’t think this was the same person I spoke to, because when I calmly explained how rude the previous interaction had been, she apologized for that interaction I had, I guess the female that spoke to me didn't have the nerve to speak to me directly after? The other Barista explained the confusion around ordering the “Chestnut Praline Coffee.” Thank you to that barista for being calm and professional about it. Your response actually helped me understand the mistake, so I won’t make it again in the future.

Ariana was quite rude to me. I asked for a cup of water, and she said it was “complimentary” and asked to see proof of purchase. I showed her my phone with my purchases, yet she still refused to provide it and that never happened to me before with other Starbucks!

i’ve had better service from the ice cream man than here, those ladies are the drive thru were so rude and unprofessional

Starbucks is not gourmet to begin with, but with it being a chain and recipes to follow, consistency is at the very least expected. This has to be the absolute worst location for quality and consistency. The service and workers are sweet and kind but the quality of beverages, ice to bev ratio, the way they slam the window before a question can be asked *that's probably due to the volume of customers, more than likely not personal it just doesn't make for approachability* A standard cold brew left nothing to be desired, a black iced tea would've been more bold. Simply put, lack of quality control. It is near my doctor's office, so for the sake of convenience I have stopped by. On each occasion, the beverage is watery. I try ordering something different each time to not be left disappointed but no luck. Again kind workers, it's just horrible consistency and quality control.

went to grab a drink for my wife and it was $6.25, no big deal. i get to the front and Dani asks me "apple pay?" to which i replied, "yes." she selected a $5 tip before holding the card reader out and before i noticed the tip she MANUALLY put in for me, i tapped my phone. when i asked about why the charge went up $5 she said "i dont know let me check". as if she didnt select $5 as a tip before showing me the card reader. the MANAGER stated shed "talk" with her about it. i think tricking a customer for a tip and stealing from them would constitute more than a "talk". $11.25 for a grande is crazy.

Didn’t get her name some white lady working the drive through window this morning rushed the entire process didn’t even say hi when we got to the window, no napkins nothing. Yelled twice for us to answer the tipping question while we were just unlocking our phone to pay with Apple Pay was taking maybe an extra second but she was impatient. Don’t know how you expect a tip when you’re one rude and two lack so much common decency.

Jesus Rodriguez

Very slow starbucks. Management needs to stop overworking employees and staff up this place correctly, the waits times are outrageous

Jamey Steely

Went to redeem my birthday drink and I talked to the order taking employee about how it was not today but she said they would take care of it at the counter. Nowhere on the app does it say it has to be day of and online is says u have up to a week. at the drink counter they were so rude. Said unfortunately if it’s not today it’s not valid. This is why Starbucks is literally in the trash. Like why do u have to be so rude. That’s why no one cares about workers anymore bc they’re rude and don’t have a customer service bone in their body. Like what’s the point in putting someone down like that on their birthday?

Iris Flores

My friend and I visited this location so she could redeem her free Starbucks drink. When we ordered, there was some confusion about the drink, and instead of helping clarify the issue, the barista was extremely rude and snappy in his response. I asked who his supervisor was, and he said he was the supervisor himself. This was by far the worst experience I’ve ever had at a Starbucks. The attitude and lack of professionalism were unacceptable. I’ve always enjoyed Starbucks, but after this encounter, I don’t see myself returning to this location. Very disappointing.

David Daniel

Came in the store was a mess. Deshelved, unorganized was hard to follow where the line was going. No napkins available, no cream, etc. Nothing was merchandised and the clerks were very uninterested in their work. Very somber sad vibe at this location. Will not return

+2