The manger Elizabeth makes you feel welcome every time. And I hope she is there in the morning to offer my coffee with a smile . Thank you 👍

This is the best Jack in the box in Orange! Best staff courteous and orders have been 100% accurate, hot and don't have to all for a napkin.. And the staff always asks if I needed anything else

Can't go wrong at most 'Boxes'. The better ones are clean with a friendly staff and this one met the test. I especially like it when staff includes the disabled as this one did. Bowls are a good choice.

Ordered through the app. Female cashier that confirmed my order in drive thru speaker was polite. Got a great deal. No issues.

I was hungry late one night and I was not going to cook, so the only thing open so late close to where I live was " Jack in the Box " next thing I came home with a hamburger meal large curly fries & Dr. Pepper. So my stomach was happy and about one hour later I was sound asleep.

I normally don't eat fast food... But I love there tacos and onion rings! Always fresh!

Got to have that big greasy heart check of red meat once or twice a month. Jack's is as good as it gets ! Occasional new items on the menu & all of the regular items too ! 24/7 I know what I'm getting, fast and hot !

One of the best Jack's restaurants I have come by. And their evening crew works together seamlessly. Facilities were clean inside (dining and rest rooms) and out. Plenty of parking too.

The service was good, the food was prepared quickly and tasted great. What killed the experience was the ants. I sat at the counter facing the window and was immediately barraged by a series of ants climbing up the counter towards my food. It is difficult to enjoy your food when you're squishing ants. Hopefully Jack in the Box will work on restaurant cleanliness to avoid this in the future. Update: they took care of the ant problem, and the burger is delicious.

They're Vanilla Creme Iced coffee is really good. Not bad for a fast food beverage.

The cashier if I’m not mistaken his name is Moises was hustling, making sure everyone orders was on point, he checked my ticket then double check my order to see if everything was there. 20 out of 10 on his service. It makes you happy you’re spending your dollars on a place that have workers that care.

When catch the food just made it's great

2/8/2026 Stopped in here to grab some lunch. Jack in the Box being so close and convenient. Food was delicious! Staff were great! Customer service on point. Dining area is either clean and in use or prepped for next use. Facilities are clean and well maintained. Will surely return many times! Definitely a 5-star rating! ⭐️⭐️⭐️⭐️⭐️ Thank you Jack in the Box! Thank you Yadav Enterprises Inc.! - Michael Montoya

It made my day going to jack in the box people treated me with respect the customer service was great i loved it thank u guys 😎

I hadn’t had a sourdough jack in a long time and they made me one here that had the sourdough actually crispy, even though I ate it ten minutes later! Friendly smiley service.

Manager Bernie is awesome! Food is great. The Double smash burger with curry fried bomb here!! 👍

D

They did good, no questions asked and order was correct

Marshall Clayton

Well this was the morning morning croissant supreme run after church. When you get a receipt from Jack in The box, they offer you two a free supreme croissant or a free jumbo Jack on your next visit. If you take the survey. I always take the survey and I mostly get the supreme croissant in the morning. It's delicious with the hash brown and an orange juice. Just the perfect breakfast

Nina Foster

There's usually homeless people outside due to its proximity to the local shelter , but they mean no harm. The food here is always prepared fast and decent and the employees r super friendly.

Emmit

Great food a big deal... The front counter accurate and cordial!

David Robles-Garcia

Amazing manager lady! Didn’t get her name she served me at 7:00pm on Jun 8 2025. I was the guy with the gold chain, she really helped me with my order and amazing customer service.

Helen Iniguez

First time here at this Jack in the Box. Service was awesome. The food was fresh & hot. Didn't wait long for the food. I would definitely come back here again.

It's all right I mean it be nice if they say welcome to Jack In The Box in hello and thank you but what would be nice to hand out more than just two napkins especially when you got kids I figured they could tell when you put the order in otherwise alright things are getting too pricey for my I can tell

Total price too high Jack in the box is cool some of them are really nice this one was just average didn't eat much then order much and probably won't come back to this

Lobby is in disarray, can't really blame them, the clientele is fairly creepy in this neck of the woods.

Drive thru is ALWAYS incredibly packed with line typically extending the entire diameter of the building. I prefer to order inside (where the usual COVID safety measures are taken and followed with diligence by the friendly and efficient-for-parttime-ternagers). As far as food quality, I'd say it's among the upper half of all local chain fast food joints, and since I rarely partake in the instant junk food economy, I am down to splurge a little on curly fries and Oreo milkshakes. Wait time was understandably an extremely minor test of patience (for me personally more than to most customers in general no doubt!) but nowhere near a ridiculously long time. The only slight downfall to this particular Jack's is that the outdoor dining patio seems to be permanently closed, and other than that one area there is really no peaceful and comfortable spot to relax with friends and enjoy our meal together. Even when we decided to picnic on the grass parking strip at the corner of the intersection, we still had to yell to hear each other over the roar of heavy Civic Center traffic. But really I feel guilty even weakly complaining about such a miniscule challenge when the location couldn't possibly figure out any better options for dine-in guests, especially during the pandemic.

Me and my family had no problems or complaints the night we decided to have dinner at Jack's. Good customer service..

The food was good. The cashier seemed new cause she would get distracted by any little thing. But I dont mind as much as my boyfriend did. When we got there it was kinda full but as we ate people started leaving and leaving us as the only ones there which was nice.

It’s Jack in the box. What more can be said. There is nothing unique about this location, but that isn’t exactly a bad thing. The food is as you would expect. The parking lot is small, but it’s fine. Has a drive through. IT’s everything you would expect out of a jack in the box. It’s also pretty clean in side and the staff is friendly.

Drive through. Entrance clearly marked. Easy to access in a bustling area of town. Service was great both ordering kiosk and cashier. Everything was accurate. Coupons were handled properly. Got the 2x$13 sourdough jack. Meat was good, but bread was like a sponge. Chewy and tasteless. Probably been out a while. Eggroll was fresh and chicken strips were good.

Julia Ghoulia

The service was great for only 2 workers, there was a small wait but they had a lot of people to serve. No complaints on my end.

SoCal Steve

I only got 3 of my 4 tacos, and the popcorn chicken was horrible. The guy in front of me ordered 36 tacos, and the team knocked them.out incredibly fast. I was very impressed. My tacos were hot and fresh, too!

Steve El Camino

The floors are always sticky but the food is good. Egg rolls and chocolate cake are one of my favorite breakfasts.

Food attendants were very accommodating. . A new drink featured on there advertising screen looked very thirst quenching. Disappointed to be told ... ( not working!) Upon leaving a younger customer followed me outside. I guess he had snacks. ....!!!

It's ok they rush to get order but still wait for food, staff friendly and courteous however they only spoke long enough to get payment , meaning there was no smile, hello have a great day take money get food and be gone lol

Easily the most inconsistent Jack in the box I've ever eaten at. Each time it's a gamble of whether I'll get cold stale meat or not. And regularly messes up my orders.

The food was good but not the best... the service was good too, but the server didn't ask if it was take out and we wanted to eat in. Also the bathroom was really dirty. Lobby was dusty.

Bad customer service in the am, but the manager quickly and politely reached out and let me know that bad customer service won't be tolerated here. That's changed my mind from "Not going here anymore no matter what." To. "This place us ok to go

The workers didn’t serve milkshakes just because it was already late at night and they were being lazy about having to clean the machine I guess is what it usually is sooo that is why I’m giving it the rating I am. Not to mention that when I tried adding something else to my order while at the register they didn’t want to let me purchase it and wanted me to get back in line at the drive through even though I was the only one in like 😑😑😑😑😑. Every problem I encountered here was just unnecessary and uncalled for. I’m a paying customer it’s not like I was trying to come up on something or not try and pay for it but whatever 🙄🙄🙄. Customer service could honestly be a whole lot better tbh 😐. But that’s just my opinion 😏🫤😬.

It's okay. But they're weird about their bathroom, they protect it like it's a vault. They don't want anyone to use it, even their customers. Then, if you do have the patience to get into the restroom, it will appear as if a hurricane, tornado, or some other act of God has occurred. I'd go two doors down to the Burger King. For sure.

Jerome Archie

It's hard to separate the various categories from one another since the person at the cash register really only has to just get the order right without confrontation to allow you to be on your way at the drive through. If they have a mental health issue it kind of frustrates me. However for the most part these guys try their best, but after this morning. I agree with 3 stars. Try harder. Have a nice day

E.L. Romero

not the employee fault, no way you can operate a jack in the box with two visible employees. they do what they can even though customers are not happy with the speed of service. thanks to both employees on 7/16 at noon.

Awkward access to parking lot with construction all around. Order was slow and wrong. Homeless person asleep outside the entrance door. You might want to try and find a different location to go to if looking for a Jack In The Box.

THEY NEVER WANT TO GIVE YOU ENOUGH CONDIMENTS!!!!!!!IT SUCKS GOING THROUGH THE DRIVE THRU BECAUSE I TELL THEM MANY,MANY TIMES WHAT I NEED AND FOR WHAT I SPEND ON THEIR FOOD,I THINK I DESERVE A LITTLE RESPECT.

The new panini type sandwich was a little better than expected but the cashier was almost too bored to take my order and ignored me completwly when I asked if I could have my soda while I waited for my order. I asked for my soda 3 times and 3 times she looked at me and continued ignoring my polite request. When I finally got my sandwich I had to ask for a fork to go with the cheesecake I had also ordered. I had to ask another employee for the fork as the cashier seemed unable to reach behind her and hand me one.

Today's trip in was not as good as others. I was unable to get the order I wanted because we couldn't understand each other. I told her I wanted the new $4.99 triple. And I for the life of me could not understand what he said. I repeated the order three times back and forth to each other and I finally gave up and just order the $4 sandwich meal. When I got to the window he was not talkative at all. I tried to apologize for my part of the misunderstanding and I never did get a response from him. I did change my order to include a meal that started out as separate items when I realized it was a lot more expensive than the way I wanted to do it. He changed the order with no hesitancy, but had to add the line, "Now you want the meal." A bit rude, but I accepted it. The food was tasty, my son enjoyed his meal, the service was fast, and I'd go again. If you enjoyed my review, please LIKE below and, as always, have an amazing life!

ana rodriguez

Today, April 27, I stopped at this jack in the box , it is close to my job . I stopped because I wanted to buy a breakfast before going to work . but it was closed . in the hours they have posted I said they open at 6am . wait for a few minutes and you are still closed . just look at two workers , to which I imagine they do not know how to take orders .. I imagine that the owner or manager does not know that their cashiers or managers are not opening the restaurants in time and are losing customers . money . That is what matters . pay attention to the business .

Do not go to this Jack in the box! On December 8th 2019 there was a fraudulent purchase here exactly at 6 a.m. when they open I have continuously email to Jack in The box and they haven't done anything What they are doing is when you go through the drive-thru and you hand them your card they take a picture of your debit card front and back obviously it was a manager who had made the fraudulent purchase.. REPOST!

I went today and got a breakfasts burrito and jenny. Just says ok anything else didn't ask for a combo or burito by it self I got upset and told her are u not gonna ask me if I'd like a combo with that or just the burrito ? She replied u got the coffee. Right? Yeah because I had to do ur job and upsell my self. I get to her window hands me a small coffee I asked her can i get a large since I didn't get asked what size. Please. Now I already know she doesn't like me and is mad but guss what thats her job to upsell. Right?

I was just there guy charged me 4 bucks for 7 piece jalapeño poppers, when I get home guess what they forgot??? I would give them 0 stars if possible for stealing my money , bums

Three prices on the board were different from the register and they didn't honor them. Rather, the young lady was argued about it. Food made me really sick to my stomach. I've been hurting for over 4 hours already😔🥺🤢 .

Spent 45 minutes in the drive thru just to have my order messed up and cold. I know it's just fast food so I can't expect too much, but this was a terrible fast food experience.

Young Man on the Night Shift, tried too over charge Me. Intentionally, I exposed Him right in front of The Shift Manager. Guess what Happened. Nothing!( Came in 2 Weeks later, the Same guy is still There!???. So, buyer, be Aware of Overcharges. Get a Receipt .

Realized I was given then partial wrong order. Called the place the manager said if you want to come back, no I don't want to go back once I am home. She said I could go back today, which I did, no manager, no one could give me money back or even exchange this food. It was very unprofessional how one of the employees kept asking what does she want, she needed to come and ask. And a manager needs to be there at all shifts, training staff in proper customer service.

Went in at 12:30 pm for lunch break. It was a NASTY experience. There were about 4 flies at my table. The store has no a/c or fan running. The room temperature was really warm (85 degree). I would not come back or recommend anyone to eat here.

I am so disappointed with this jack in the box Every single time I have gone to this one they ALWAYS and I mean ALWAYS!!! Charge me and don't put everything I ordered in the bag I'm done with this place never going back again!!! I highly recommend to anyone that goes there to ALWAYS check your bag because it's not fun to get home and find out your order is incomplete

First quoted too much at the drive-through for what I ordered. I was able to fix this. My curly fries were not very hot. The biggest problem was that my chicken pita was rubbery tough!

Food was trash, manager at night was very rude. They didn’t want to give me ketchup, and told me to go somewhere else. I’m never going back at night again.

This place is ghetto. They will tow your car while you're dining. Will not be eating there again or any jack in the box for that matter. Lost my business permanently.

I placed 2 separate orders and both my entire orders were wrong. The lady at the window was rude and yelled at us. We decided to say nothing about her rude attitude because she clearly looked stressed. But now that we got home and both our orders were wrong. It needed to be said. Nothing else to say. Never going back to this specific Jack in a box again. No need to respond.

Food isn’t that great to start with. Ordered a shake, paid but they did not have it so I asked for a refund 13 days ago a still haven’t received it. Cashier said there’s nothing he can do

Probably the worst Jack in the box I have ever been too and I have been to many, first every time I went through the drive through they told me to back up and move forward again Im assuming to reset a timer, they have also told me to wait at some abandoned building next door for my order in which I refused. They also neglected to put my tacos in the back despite me paying for them didnt notice till I got home. I like jack in the box but they always make it terrible. WILL NOT RETURN AGAIN.

Staff, especially the night shift manager, are very rude and un-accomodating. Their new beverage machines never seem to be working properly- Do not be fooled by the variety of drink "choices" presented to you on the touch-screen display; far from providing every flavour combination imaginable for a wide range of typical soft drinks & juices, you'd be lucky to get a proper Coca-Cola poured. Sodas are all Canada Dry-esque water bubbles and juices are syrupy sugar water. Upon alerting the employees to this disappointment, their usual response is to wave away the problem with the vague explanation that "the machine needs to be reprogrammed". One knows never to expect top quality food or service from fast food restaurants manned by (at best) GED-toting employees, but I do tend to expect some level of common-sense decency when it comes to my food preparation and customer service. This location is lacking in all categories. The irrepressible odour of the greasy, cold food and the unpleasant demanours of the staff leave a lingering dingy-ness around the entirety of the dirty lobby. Still wondering why I failed to receive correct change BOTH times I visited recently- isn't that what that fancy machine is for, to do the math for those too lazy, and, unfortunately, lacking in the mental dexterity to accomplish it themselves? Makes me ever more weary of the aggravating thought of burger-flipping wage going up to $15 an hour in January. Maybe a salary too tough to live on would incite them to actually nurture an intelligent thought process.

I came in with one person in front of me. The staff was so disorganized that the line was out the door and still the person in front of me hadn't been able to placed their order. The worse part is that I got there before the rush of the Pride Parade. I think the crew gave up before they started. Sad. The place was filthy also.

This place like many others has pretty nice fast food, but they are never open at 6am or ready to sell (6:15am the earliest) as they are supposed to. Thankfully there's a burger king just across them that is open at that time.

I went in for a fish sandwich combo because I couldn't believe the $4 price but when I got there they were arguing that I wasn't seeing right so I took a picture from the drive thru menu to show them and they still didn't honor it. That's horrible customer service.

Only get 1 star because the cashier was nice. So I drive all over OC for work and stopped by earlier to use the restroom, the cashier informed me that it was only for customers, which is completely understandable. That's not where the issue was, so I bought something and she opened it. Less than 5min in the restroom (they can check the cameras) there is a lady banging on the door yelling telling me there is a line, I ask her to hold as I am finishing up my...number 2 we'll call it. 10 seconds later she continues to bang on the door this time cursing at me, as I am still using the restroom she tried to open the door with a key, which is rude and disgusting and a complete invasion of privacy. As I finish up and walk out, I see NO LINE and the manager with a key yelling at me telling me I am no longer allowed there, much to my confusion I had no clue why, didn't get her name but the manager was completely RUDE for no reason and needs to learn customer service.

It says open 24 hours 7 days a week but they are not. Either they close when they want or they are not open 24 hours as advertised. The closing hours differ. Sometimes they close at 3am and sometimes at 4am just whenever they want. I wouldn't even when they open back up. I went to McDonalds after because they were actually open like they advertised. It's also amazing reading all the comments about people getting their cars towed while dining. I'll never go back to this place. The person getting people cars towed is probably still employed by the looks of it lol. Good riddance to this place

I ordered food there and was eating and randomly I saw them towing my car … I was only there for 30 mins and it was my first and last time eating at this place.. am calling corporate for false towing and they shouldn’t be towing random people cars even if I was a customer eating peaceful.. and not only they even messed up my order .. 2 twice

I have been there 3 times in a row for a Breakfast Jack...1 with ham, 1 with bacon...The first 2 times the screen was correct, I was charged for them, but got to work and no ham or bacon...Went again this morning 6/24/22 0558 and ordered the same thing, but he couldn't get anything right on the screen...I go to the window and explain 1 w/ham, 1 w/bacon seems like a normal request...I pay, tell him the price is too low, he says don't worry...I get to work and have egg only AGAIN!!! These people want $15+ an hour and 3 times can't get the simplest order correct...

I came in all sweatie, possible BO due to the rays of the sun n heat wave. I was wearing a sleeveless shirt and my backpack that carris my laptop. I walked in and ppl started whispering amongst themselves and it's still can be heard and well. Stereotypical comments and presumptuous phobia expressed. Not just from the other customers but from the employees at the register. Comments came to be prejudice and discrimination against populations pertaining to or affected by: mental illness; behavioral health; minority groups; race/ethnicity; financial hardship and class; homelessness; and LGBTQ Community. Especially when my card was swiped to pay for the meal, it declined becuz I forgot I locked it and all I need was to unlock it. When it said decline, one the employees told the cook, "don't cook it yet it looks like he has no money." The cook replied, "Otro pinche homeless." That translates to "Another F-Word Homeless." When my card went thru they gave me a weird look and hesitated in giving me the cup and when my food was ready after 25 min. They left my bag open the whole time so my food was cold. I didnt want to make drama so I say down and ate. So another customer complained about me becuz she thought I was homeless. So one of the employees came and said that only 30 min is the max to dine in. I replied, "I verily sat down like 5 min ago and u want me u leave. And if that's the case everyone that was here before me should be gone before or at the same time as me." The employee responded, "Well they are paying customers. And you well?" So making long story short, I said that I paid like everyone else. And if they continue I will file charges against them individually. So he left saying, that he is granting me 15 min and then I have to go. As I was leaving I asked to use the restroom and they didn't want to give me the code so they opened it and they gave me 5 min. So as I verily was about to use it, someone kept walking up the door trying to open it. As I left the bathroom there was no one. I could not see the employees either. So I left. That was on August 5, 2023 Saturday between 2pm to 7pm. What is up with this new thirst for Hateraide against ppl facing challenging times. I'm going to advocate for those ppl and I think I may sue jack n box unless they make it right. So corporate leaders contact me to negotiate.

Came to try out the Bacon Cheesy Jack triple. However, one of the employees gave me a double instead. Which I don’t understand how they messed up my order. When I spoke into the call box, loud and clear. Yet, after explaining to the employee that handle my order. She still wanted to charge additional fee for a mistake they made. The worst part was the sandwich itself wasn’t all that great, considering how small it turn out. Compared to what it looks like on the advertisement. Regardless. The attitude the employee presented during this whole ordeal, was rather rude. Hence the reason I gave this Jack in the Box, a 1 star. Now I see why there’s so many negative reviews. Anyways dine here at your expense.

I was excited to be at jack for a midnight snack and I had my sister who was gonna Pay separately.. so when we got to the order screen we told the guy we wanted to do 2 separate orders his response was "no I can’t do that for you” so every time I have gone they have done it but in this case the manager had his reasons . So I said fine and I ordered and I asked for a large coke and I ended with a dr. Pepper or root beer .. I don’t like neither so idk which one it was but I was disappointed bc I drove back to my house when I have realized that I was not gonna go back and waist gas .. the so called manager was rude since the begging and when I got to the window and asked why I couldn’t do 2 separate orders he said "because theirs cars behind me and they have a timer and if I wanted a second order to go back around” and their was only 2 cars behind me as he was saying they are busy .. their was 2 in the window the other one was nicer but he said his boss I’m guessing the manager was taking the orders .. and I didn’t even get a receipt which makes it harder to go back and make a complain to get my money back for the soda I won’t get to drink but paid for tried calling but when I called the phone was no longer theirs so they haven’t even updated their info …

Just because I order through Door Dash doesn't mean you get a free pass in messing up my order. I paid extra for sauce and there was ZERO sauce what so ever that came with my food. Normally I dont care if the workers forget but when I go out of my way to pay EXTRA for it then its the principle that matters, not the money. Also my food was freezing cold, tasted old, and was hard as a rock ( like it was over cooked or fried twice in order to save on throwing away food instead of making it fresh like their getting paid to do in the first place). ****REPLY TO JACK IN THE BOX MESSAGE: I am not doing your job for you. I'm an old disabled woman who can't leave the house. You need to fix your own problems and not rely on me to do it for you.

Employee Isabel took our order after waiting for 15 minutes. We got a coffee and the cashier was trying to give us an old coffee that another costumer didn't want to take. She pretended to get a new one, when I saw her that she didn't even throw it away.

Worst Customer Service. My sandwich was not complete, when I went to ask them for a replacement the cook said "I'm only gonna give it to you because it looks like you're hungry". We did not pay almost $40 for 2 combos, and extra fries to be treated this way. We are not asking for free food, just asking for what was ordered. The manager on site did nothing about it nor bothered speaking to me, they let the cook speak with me directly and that's how he talked to me.

I go here often and I had to stop because of the poor service. They constantly forget items and they are rude. The phone is also fake.

I walked in today with my co-worker to get lunch. There was a worker cleaning to soda machine saw us didn’t say anything there were 5 women in the back. We sat there for 5 mins no one greeted us i finally had to ask the guy if someone can take our order and he had to ask one of the ladies to take our order the manager pops her head out to look and then went to the back. Then one girl comes up to take our order doesn’t say hi or anything and just looks at us. Then she finally takes my order. I’m waiting for my food and the manager puts my order on the counter and doesn’t say anything and walks away. Lol Then she yells the order number and then she had to yell what the order was lol due to the fact she yelled out the wrong order number. The was no line in the drive through and there was only 4 people in the whole store including myself and my co-worker. If you hate your job that much you probably shouldn’t bother leaving your house. People wonder why nobody likes going to fast food restaurants the workers hate their job and are rude to customers and 95% of the time mess up the order.

Spent $50 getting 7 orders of chicken combos and asked for 2 ranches each. They could only "give one" since I ordered small combos.... small reflects the size of the drink and french fry NOT the amount of chicken I have purchased. Charged me an additional $6 for ranch. Smh. Terrible.

Worst jack I've been too. They are careless there girls in the kitchen on theirs phones not doing anything. They are always messing up the orders too.. And they have so much attitude when you need something else. It's not well maintained, there is food on the floor the tables are dirty. If I could give a 0 review I would

I ordered 6 French Toast sticks, received 3 . Top it off I was not given syrup!!! I called the number given and the number is no longer in service, no new number given. Very disappointed!!!!! I use to go to this Jack in the Box years ago and never had anything missing😠

If I could give 0 stars I would. Avoid this location. Rude and disrespectful employees. I placed a mobile order and a separate one at the speaker, neither orders were correct. When I noticed 5 mins later at home I called & called at first it just kept ringing but after the 5th call it says the number isn’t in service? I tried looking for a corporate number but they were closed. Don’t waste your money here. Also I wasn’t even given a receipt for my second order. All of it thrown in one. Update I reached out start the owner responded and no one got back to me!

Isaiah Kirk

Tried to have my car towed. I followed the rules posted by the sign & stepped out for a moment.

Luis Dominguez

Tonight's meal was the coldest of all nights. Today's service was terrible; it was not good at all.

Raymundo Pineda

I got a ultimate breakfast sandwich with a hash brown. The sandwich itself was okay but the hash brown was so overcooked its was just crumbling on my hands like dust. I went back to ask them for a new one and one of the staff members was very rude about it. I said I want what I paid for. I also said why would they ever give overcook hash browns to people and his response was “that’s how it is”. It’s seems like no one cares to even check the quality of the food. We spend good money on something we enjoy only for the staff not give a crap about customers have to think. This is unacceptable.

Jay Detail

Tried ordering through drive thru I tried to place a second order they wouldn’t let me they said they’re not allowed to take 2 orders for one car I let them know I’ve always done it but manager Mary said I wasn’t allowed and had Alejandro take over the mic not sure why if she’s the manager she should be dealing with guest right that’s what she’s paid for I then had to park and go inside to place both orders I let Alejandro know I know they don’t want to accept my order because one of the orders was for a homeless outside and I’m sure they see that on the camera he proceeded to say yes and because they are going through rush hour with one ticket on the screen no one in drive thru only one person inside I told him it’s fine just give me your names he said the one who was taking my order was Mary the manager and his name was Alejandro again the manager didn’t even bother to come talk to me she was watching from a far breaking down boxes acting stupid looking at us with a mean face then proceeded to undo her bun (hair) in the kitchen where food is prepped

Jessica H

Came here at 7 AM on Saturday morning and there’s absolutely no employees here to work the window but the business says it’s 24 hours.

daniela alas

Employee was super rude, just cause i asked for extra taco sauce. I asked the employee in the most respectful way and even offered to pay for extra taco sauce if it bothered him that much that i asked for extra taco sauce. They also forgot my french fries. I completely understand the face paced services but it does not excuse the fact of being rude.

Georgia Sexton

I ordered the donut holes..they were served ice cold. It took forever for anyone to come to the front to take our order. They literally kicked us out of the dining room 30 minutes before posted closing time. When asked why..the countergirl said "they wanted to leave early" I was standing by our table and the girl was mopping around us and even rudely told me I was in her way. We had a coupon for fries..they just completely ignored. They were only concerned with getting out of there early. We were eating our hamburger while being told we had to leave. They were rude and u professional.

Josie Rodriguez

They say 24 hours they are not. They close at 4:00 am to 4:30am for a "system update" however if u show up at around 5 they still aren't open and working ? Update the timing on the website and let people know before they start to drive and waste gas.