Dylan McEntee

Whataburger is a classic if you’re traveling through Texas. I had the Bacon Jalapeño Blaze burger and my wife had the single patty whataburger with fries. The table side service was a nice touch as they delivered the spicy katchup and napkins. Food was as expected, the atmosphere was clean and organized. The service was better than I had anticipated.

+3

Island Man

Very nice staff, got my order correct and it was at my table quickly. Only 4 stars because it was only warm, not hot as usual. Otherwise one of the better locations.

+6

Why this lady gonna say I always call to remake my order and I'm like no ma'am I called and tell yall that yall got it wrong, I don't go back to pick up or ask for a remake. I live to far to be going back and forth..

I love whataburger but dang, I went there last night and they gave me a shake that was WAY too sour to consume. Like I felt sick afterwards. Food is decent yk whatever but I don’t recommend shakes atleast from this whataburger.

Awful service (cashier frowned when she heard my foreign-sounding name), cold fries, tasteless Whatacatch. Loud people. The ketchup exploded on me when I opened it, not a fan of the ketchup containers. The only redeeming thing is that it’s clean and new I guess

The self checkout was out of "tents" and it wouldn't let me complete my order without a tent number. There was no staff available in the dining room or checkout counter and my order timed out while the line grew at the chateau counter. The burger has iceberg lettuce, pale tomato, no sauce but mustard, and a seasonless beef patty with seasonless fries. The dining room has hard metal chairs with an aesthetic that feels like I'm in a low income high School cafeteria. I literally have no idea why I would want to come back to this place.

Karl Riedel

Everytime I come in to eat, I select "dine-in" on the kiosk when I'm ordering. Yet, they always bring my food out to min a sealed up paper bag. They never bring the condiment tray out either that they are supposed to bring for dine-in customers. I'm literally looking at another customer with a tray at their table. Like, why can your staff not follow simple instructions. Every time? It seems so small, but it's annoying as a customer that my order is not being followed as it was placed. Stop putting Dine-In orders in to-go bags!!!

Brad W

The only thing right was my order. Cashier in the drive thru got everything I asked for. It's on the receipt. The only problem, my order was completely wrong. Not one item was correct. I'm giving 2 stars because of the cashier. Thank you for doing your job correctly, sir.

Got the short bus out front. Got Joel Hill in here barefoot and so many kids yelling. Rude woman worker behind counter who was unhelpful and rude. Waited over an hour for food and it wasn’t even fresh. He looked my gf in the eyes and said there was ketchup and straws in the bag but there weren’t. Horrible disgusting behavior.

Downloaded and ordered ahead through the app so I could get my food faster. all it did was take longer. Waited 20 mins just to get cold food and a melted shake. It was lovely watching the lines behind me empty out n all leave while I was stuck waiting. Just don’t tell me my food ain’t ready then give me cold food. Normally it’s average service at this location but this time was just frustrating. Id recommend not using the app and you’ll get decent service

They took forever with my coffee. I asked for half/half and Splenda they gave me French vanilla and sweet and low. Kinda seems like they did it on purpose.They need to learn how to ready and fill a cup of coffee in less than 15 mins. Smh. How hard can that be to get a simple coffee order correct. I had to do another stop to get the basic essentials I paid for. I use to go everyday great andfast service, clarity on the orders. Who ever works there now needs to find a more easier job since a simple coffee order is way to complicated.

Braydon Harrison

Ordered a patty melt figured they’d forget my jalapeños but no they forgot a whole beef patty fried are soggy and gross waited 30 minutes for my food this is awful.

Gerry Jones

They did away with the booths and put in furniture that is very uncomfortable to sit on if you have back, hip, or kneee issues. I used to love eating at Whata Burger but I won’t be back until they bring back the booths.

James Sanchez

Horrible Whatsburger. Waited over 30 minutes to get my food. I had ordered a shake as well. After waiting another 10 minutes I asked where my shake was and was told they shake machine is down. Why wasn't I told when I ordered or when my food was brought out. Crappy customer service

Miles Robinson

I went inside to order 2 chicken sandwiches and waited for 20 min. The cashier told me they were grilling the chicken fresh. 10 min later someone else told me they lost the ticket completly. I didnt have time to wait another 20 so I got my refund. Im done with whataburger and a whole never coming back again

Luz Laws

One of my favorite places to eat great food ,but the people they have working there are some of the rudest people. Having side conversations about customers in front of other customers with cus words is not okay neither is giving customers attitude. It’s supposed to be family friendly environment well there was nothing friendly about my experience with my children present

Sarah Galvan

Manager Zendya was rude and yelling in the back where we were able to hear her because we asked for a refund that took us 30 minutes to get food. We asked politely to seek the status of the food and were ignored as everyone else was getting attended. We could hear manager yell in the back saying “how do they want a refund without a receipt “ despite us showing them our transaction on our apple pay. Eddy as well was being rude to us when we were trying to explain the situation nicely. Super unprofessional and service was horrible.

Elle Deleon

I usually don't give it a 1 star. I always give it a 5 star, but this one time I went was after lunch shower. There was hardly any cars. The rush was over. So there was no excuse for their mistake. I ordered 2 number 4's. The jalapeno whataburger with cheese, they gave me bacon. Instead of jalapenos! wow!!!, How can they make that mistake? I did not check my order until I got home. Huge mistake, Huge! I called and reported the mistake. They wanted me to go back. I said no! So they would redo my order at a later time. I agree 2 weeks past. I went for my order to be redone and came home. To my surprise, my order was done. But. They only put 4 jalapenos on each burger! Who does that! Is it because it was a redone?!