janice santana

I love there food. Its very good. The lines vary at times you can walk in to a line and two minutes later its empty. I love Tania she made a positive impression on me with her friendliness and her customer service skills, she is on point. Malou and Marie are also super friendly however the cashier not so much. I wont mention her name however i mentioned her service skills to management and hope she can be retrained. Everyone needs a job and a second opportunity. Her hat was low on her face, she didn't say hello, she even went to break and as i was leaving i held the door for her and she didn't even say thank you. She pulled out her phone during business hours. My rating is based only on her poor service skills management should hurry and retrain, i do however enjoy this facility. Its clean and up kept even there serving line is kept maintained.

+1

Danielle McPherson

Ordered mobile for pickup told the employee my name and that I had literally just ordered so I know I need to wait a little. My order comes out I tell the other staff member (dark skinned girl with box braids) that’s my order for “ Danielle” she then acted as if she didn’t want to give it to me as if I’m lying about being myself…and asked me to verify the order number or the phone number…mind u I just changed my number and dont know it by heart. So if my phone was dead…they just weren’t going to give me my own order? Just to open the plate and the teriyaki chicken was dry and had little to no chicken in the cub meal. Also I went into the bathroom and it looked like a horror scene from the 1960s with filth.

Rubin Bryant Jr.

My husband ordered food from Habit next door so I decided to go to Panda express. There was only 4 people in the restaurant and 2 were waiting to order. I walked around to see the full food case some items of food looked like they had been sitting for a while so I asked to try the orange chicken. I was told they don’t do samples. Unless I haven’t been to a Chinese restaurant in a while like this only they normally let you try the protein. Now I don’t know if people are getting full off a small piece of chicken on a toothpick. But I consider it poor customer service. I just left I only wanted to make sure it wasn’t hard & dried out from the heat lamps. But no worries! Will not be returning.. I get better service at Jade flower cheaper and closer to real Chinese food. It’s a Sunday afternoon after church maybe my business doesn’t matter to them. Poor service and if that’s from management, even worst then.

Dr. Jean Carlos Cruz

Panda Express - Falling Short on Expectations As a regular at Panda Express, I often find solace in the comforting Orange Chicken, Teriyaki Chicken, and rice. These dishes are usually characterized by generous portions and fulfilling taste, which keeps me coming back. Today, however, I decided to branch out from my usual and try the Pepper Steak, given my extra appetite. Unfortunately, the outcome was a far cry from what I usually expect from Panda Express. The portion size, usually ample and satisfying, was shockingly underwhelming. The dish arrived, and to my surprise, it was much less filled than any other time I've ordered. The disappointment is especially harsh considering the high expectations I've come to associate with Panda Express. I hate to say it, but today's experience was a letdown. It's a reminder that consistency is key, and there's always room for a business to slip up, even one I've come to trust and enjoy. Today, I was left hungry and unsatisfied - a solid two-star experience. Panda Express, I hope you take this feedback and work towards more consistent experiences for your loyal patrons.

Ordered off post mates I’ve eaten at this location plenty of times never had an issue . But this is horrible I’ve never seen the orange chicken look like this . It doesn’t even taste like chicken I opened the pieces up after one bite and it looks like dough tossed in orange sauce and spice their all the same shape like squares almost like nuggets never seen that I can’t even eat it because I don’t think these are even chicken very disappointing waste of money and very disgusted that this is what I was severed🤢

Ordered my food online for pick up they treated me as if I came to steal the meal even with proof of email. As if I made up my own name but I guess it’s the language barrier of Spanish speaking employees in a Chinese franchise restaurant.

Eric

I'm sorry but let me tell you I'm not coming back to the store the portions have gotten so small it's not even worth $11 anymore I literally see them counting the piece of chickens that are putting in to the plate that's a joke when you do something like that. What that means is the store manager is trying to boost her bonus for the year and trying to rip off the customers

Amanda Johnson

I went to Panda Express around 11:30 PM, which is still an hour and a half before closing. When I arrived, there were only two pieces of Honey Walnut Shrimp left, no Honey Sesame Chicken, and no Orange Chicken. When I asked how long it would take for more to be ready, I was told about six minutes. However, the employee helping me then asked the manager (a woman with long dark hair), and she said there was no more shrimp in the store and that they wouldn’t be making any more for the night. That was very disappointing — especially since the restaurant was still open for another hour and a half, and Honey Walnut Shrimp is one of the most popular menu items. It honestly felt like they just didn’t want to make another batch before closing. Also, if there was supposedly no shrimp left in the entire store, it makes no sense how they’d have it ready for customers the next morning. Overall, I left very disappointed with how the situation was handled. As a paying customer, I expected better service and food availability during open hours.

Melody Humes

Went here for the first time tonight because I saw it on tik tok. Also visiting as a traveler so I knew nothing about it. The lady who took up our food had horrible service and didn’t explain the menu at all also was very rushy towards us. Something about two proteins so confusing….the food is okay not something to brag about the cashier’s service was nice and the atmosphere was busy but the interior is nice.

GR8 Dane

Panda Express Disappointed and Done I never thought I would be writing a review on Panda but you guys need this whooping. Panda Express—you’ve officially lost a customer. Imagine this: you’re hungry, you’ve been looking forward to that beef and broccoli all day, you finally grab your order, get home, open the box… and it’s just greens and a sad little sprinkle of meat sitting on the side like it’s a garnish. For what you charge? It’s borderline insulting. We’re talking premium prices for dollar-menu portions. This isn’t a one-off mistake either—it’s becoming the norm. Skimpy servings, half-filled trays, and a total disregard for the customer experience. "Pollo Tropical" would never It feels like a bait-and-switch. The food photos show generous, saucy portions stacked high… but reality? Sparse meat, overcooked veggies, and enough broccoli to feed a village. This isn’t just a bad day—it’s bad business. Whether it’s carelessness, cutting corners, or just plain greed, it’s clear the focus is no longer on quality or value. And the worst part? No accountability. No effort to make it right. It’s false advertising, plain and simple. And for that, Panda Express—you’ve lost my trust, my money, and my appetite.

Gabriella Bollman

Just ordered from there a few days ago on doordash. I ordered an orange chicken bowl and noticed the chicken was a bit odd tasting and found a giant chunk while eating. The next day I had the worst food poisoning I ever had. Definitely do not eat at this location.

Antigone Peebles

Ordered is Uber Eats and the order was packaged wrong. realized the order was packaged wrong. The box labeled eggplant tofu contained power greens 👎. The food was also lukewarm. Management please encourage employees to give the customer a premium item upgrade if something they ordered is not available. It would have been an easy attempt at a positive customer experience to include a free drink or another crab Rangoon serving as an apology for lacking an item that the customer orders. Disappointed and I will not recommend or patron this establishment again. This food was not fresh and must have been sitting for quite sometime beyond the appropriate food holding time.

Shari Capraro

I ordered Beijing beef and orange chicken... The photo is what I received. One order was correct this one completely wrong! Then when. I called they said I had to call back in 30 minutes.