this store is super busy. the drive thru was going out into the parking lot, the line inside was so long you could barely move in there & the self ordering machines were just as long! customers wer…

Kim Savage

Wow took my grandkids to McDonald's could not believe how much prices high rocketed, and the food smaller portions !! Large Fry was 2.99 now 4.99 just wow !!!!

Janye Iberri

I brought my grandkids there mid morning and they wanted chicken nuggets. Unfortunately, those are only available starting at lunch. I think they said 11am. Just a heads up.

Yalcin Aslan

They don't have menu pictures on the cash register, so you have to use the order kiosk to know what you are getting. Secondly, the customer service is not really the best here. After they go inside, you don’t see them again, and they don’t come outside to check if people are asking for something. The French fries aren't fresh. They're a little soggy because they're made upfront. I asked them to give me fresh French fries. I waited for 12 minutes.

There's a very rude unprofessional women working drive thru mornings . She's always on her cell phone the times I've happen to go early in the morning . Taking orders but having a whole other convers…

I honestly don't know why they have such a low rating. If you go to McDonald you should know it's not about having the healthiest food. But this location is pretty clean, nicely remodeled, and the …

I honestly don't know why they have such a low rating. If you go to McDonald you should know it's not about having the healthiest food. But this location is pretty clean, nicely remodeled, and the …

Izzy Hernandez

Love the self serve machines. But the customers service is So-so. Ive seen some people waiting at the front waiting to ask something and the employee wasn't even acknowledging them, the worker jusy kept walking past them back and forth until eventually they asked if they had a question.

Celeste

Ordered a Large fries, got the quantity of a Small. C’mon y’all, stop slackin’. Perfect on the salt though 🔥

Avoid like the plague. Zero customer service. Zero help. Food takes an eternity to receive. Waitress was very apologetic and kind so that was very nice. All in all I won't be eating here very often

Avoid like the plague. Zero customer service. Zero help. food takes an eternity to receive. Waitress was very apologetic and kind so that was very nice. All in all I won't be eating here very often

Avoid like the plague. Zero customer service. Zero help. Food takes an eternity to receive. waitress was very apologetic and kind so that was very nice. All in all I won't be eating here very oft…

Lyn Jiron

Did a mobile order and waited for our food to be delivered to our table. We were missing 1 L mocha frappe. My husband went to get it but was told at the counter that its not showing up. After telling them its on his phone, they said it was delivered to someone else. Not our problem. So they later told they dont have mocha and if caramel is ok. He just took it so we can eat. This store needs to have someone paying attention to the counter (people waiting to ask question or order but no one there) they also need to ensure all order are correct amd also smiling goes a long way. I see a couple of crew regardless of what time of day not being approachable or just being friendly to customers.

I usually won't write a review but I'm pretty fed up with this place. My wife ordered a number 1 Big Mac meal and I had the 10 piece chicken nugget meal. After the 4th nugget, the nuggets were still …

I usually won't write a review but I'm pretty fed up with this place. My wife ordered a number 1 Big Mac meal and I had the 10 piece chicken nugget meal. After the 4th nugget, the nuggets were stil…

This McDonalds always gets my order wrong at drive thru and they forget things. Awful service.

waited 15 minutes at the front and nobody to receive your order \n\nwhen this lady finally went to the front, she was super mad she had to take our order and complained "yeah we want people to use …

If you want to wait 30 minutes for a wrong order, then go here. This has happened multiple times. I can't believe McDonald's hasn't shut this franchise down.

Geez, I should've looked at the reviews before I went to it... I get it. It was probably a long shift for everyone but maybe try a bit harder to not show frustration? \nMy beverage wasn't filled al…

came in at 9pm on a Saturday and I only ordered a happy meal. one happy meal was taking more than 30mins and I was pretty much done waiting. I had to ask for my money back because they were taking …

came in at 9pm on a Saturday and I only ordered a happy meal. one happy meal was taking more than 30mins and I was pretty much done waiting. I had to ask for my money back because they were taking …

bad bad bad - gross gross gross!!!! terrible customer service!!! hire better competent people!!! cold ass food! drinks flat & no ice.

Kind of sad asked the lady drive through window congrats for $20 raise. She told me owner cut her hours and plus\nRaised prices . What a douche bag !!!

Terrible service. Wish I could post a zero star. Took so long. I had to sit in the parking lot to wait for my food for like ten minutes. Workers incompetent. Food ok though. Noisy environment. Plas…

This McDonalds in Tustin California absolutely sucks. Very, Very overpriced and staff was nasty. I watched at least three families walk away from the nasty staff and left the restaurant without ord…

Enrique

Horrible service during the night shift. I’m a delivery driver here to pick up an order and the workers are not working lol. JUST SAY YOURE CLOSED!

Chef Raph

The Torta working the drive thru was not having a pleasant day and wanted to ensure others knew that. Absolute dogshizz service and food. As expected the hash browns were greasy and cold.

Alexis

So rude the younger Latina woman just walks off after basically throwing the food at you. Stop hiring young unprofessional staff. Also they do not have anything in stock ever and that's on the managers. Awful Awful.

Debbie George

Order curbside waited forever to be brought food. Food was cold. Small fry consisted of 10 fries. Iced vanilla coffee that I paid $1.40 extra for came in a small cup because they were out of medium cups....what? You give me a large then. Also, no vanilla flavoring. Hamburger put together sloppily. This McDonald's is going down hill fast. They charge you more and you get less.

+1

kendall weatherman

My husband and I decided to treat ourselves today and we're extremely disappointed on numerous counts.Normally fresh McDonald's fries are so good. However, today, that was not the case. I always order the Filet o Fish without cheese and did so today. But l, alas, it came with cheese - a total turn off. My husband ordered the chicken McNuggets with the Sweet and Sour sauce. There was no sauce in the bag.

Matthew Smith

They never clean this place. Never clean tables to eat at. Trash on the floor, everywhere. If you have a small child, just know that the only way they “clean” the playplace is an old guy comes out in the mornings and sprays it down with a hose from the outside. I made the mistake of going inside of this thing with my son and just wow. Ignorance is bliss.

+1

Jolie Nuno

It is imperative that parents exercise greater vigilance in monitoring their children's behavior and ensuring that they dispose of waste responsibly. Regrettably, the premises were left in a state of disarray, necessitating prompt intervention by the diligent staff, who promptly addressed the water spills and deployed caution cones to mitigate potential hazards.

+2

Bryan Sheasby

I ordered a Filet O Fish and it had a sticker in the sandwich. The last time I ordered a Filet O Fish they gave me a Big Mac in the Filet O Fish box. This location absolutely cannot get the orders right. The management and service is terrible too. They will just stare at you from behind the counter and not even ask how they can help you. I'm done with this location. It's not worth it anymore.

Jim Onaga

9/18/21 update: zero stars today brought the average of reviews to one star...perhaps the worst managed McDonald's location. I was glad to see I was second in line, not so glad when it took over five minutes for a cashier to come to the one register. We're not the biggest fans of McDonald's food but they had a deal for forty chicken nuggets and two large orders of fries for just $16 which fed our family of five. it was cheap and easy when we didn't agree on going elsewhere... So for this visit I have to give them four stars. Though they're probably normally just two or three stars for our family. *3/26/21 update zero stars today brought the average of reviews back down to two stars... Zero stars for placing a mobile order and after waiting twenty minutes in pickup space three I went inside to a response of oh I was going to bring your order out... But they had nothing to give me for about five minutes and it was only half the order. After a total of thirty minutes I got the other half. After getting home we find that they counted the little fried ball in this photo as a nugget.