Es un excelente lugar porque se puede de gustar un rico café y un panecillo

Прекрасно! Персонал приветливый.

Great place for Starbucks coffee. Never disappoints you

Been going there for years they just pour IT great love it

Fantastic great vibes, and the employees ate fabulous

Westlake Plaza free Wi-Fi safe and secure

Superior quality and fast and friendly service

My go to neighborhood Starbucks.... Cher rocks as a barista ....

Too much coffee I love it

Workers are kind,coffee is hot.

Top 🙌🏻

nice people in drive thru

Amazing store! Go there!

Fast, efficient, nice, and good💪👍

So yummy

Starbucks lattes are fantastic!

Just Loved that place !

Really great customer service. The place was very clean and was in such a great area

Nice starbucks with friendly staff. Enough sitting outside the shop which is very nice. Good service and good drinks.

I live in Sata barbara I was not offered a drink but served in a timely manner. The waitress was polite and patient with everyone. they didn't interrupt the party.I went there in as a family and was sat in front of them.

The best Starbucks in town a worker was 78 y old lady working here for 17 y In This outlet

Super friendly cashier, helpful barista, tasty tea. Good experience.

This Starbucks didn't disappoint. Great friendly staff that got the order out quickly. There was seating both inside and outside. Great place to grab some coffee.

The staff and atmosphere are top notch!

Great Starbucks with super easy parking, excellent staff and clean facility.

A delicious coffee to wake up in the morning, this line of coffee, one of my favorites, cannot be missed in everyday life.

Well made coffee. Frap and latte made to order with low ice. Friendly service and drinks were done quite quickly.

Great location. Experienced fast workers. I had an issue with my prepaid card, and they were very knowledgeable and patient.

Very nice Starbucks. Food and coffee was great; service was even better. Great outdoor seating area.

Great place with an amazing atmosphere. Customer service is the best you can imagine and expect.

Alyse understands customer service and services well for this community

I go here in the morning sometimes to stay awake. I go here on the way home to stay awake. Typical Starbucks quality. No complaints.

It was nice haven't been to starbucks in a while. It was spaced out and there wasn't a wait

This is the place i have been going since 2004, we meet with friends every morning because is our neighborhood coffee shop, very friendly environment!

Went to meet a good friend. He had a decaf something and I had a red eye. Quiet place great for conversation. Coffee as usual was excellent. FYI - I've seen Jamie Foxx and Kaitlyn there before. The interior looks worn and could use a fresher.

The Barista his name was Saz , was very friendly and accommodating , always smiling very fast when I ordered my breakfast . Im here every day for my breakfast cause I work here in Thousand Oaks, # ❤️👍 I highly recommend this Place and look for Saz Im giving him 10 stars or more⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Every time I have a fasting blood test, after, I go here to get a latte Grande and a slice of lemon cake. And the whole staff is so nice and friendly. Seating inside and on the patio.

oh my gosh I love this starbucks to death! The workers are the nicest ever. My friends and I always ask for either a surprise me drink or a really complicated order and the workers are always very understanding and non-judgmental, unlike brandy mellvile ugh. Anyways I highly recommend visiting this starbiessssss.

The manager here on July 4th was amazing I was able to spend the afternoon enjoying snacks and coffee in a lovely Starbucks! He remembered my name with each order!

Another great Starbucks spot. The ham and cheese sandwich was heated perfectly and tasted great. The atmosphere is wonderful, the music is really good, and the staff is very friendly and loves to chat. I truly enjoyed stopping by this location.

2/22/2026 Stopped by Starbucks this morning before our visit to the farmers market and hike in the hills of Westlake Village. The service here is always excellent and Nick makes my wife's custom Cappuccino perfectly 👌. I had a Carmel Machiato and a croissant. Always a great experience and the ambiance is calm and serene. Highly recommended 1/25/2026 Stopped in for our morning coffee and cappuccino and the vibe was positive and the people friendly. It was a lovely morning and the staff here are so nice and professional. This is one of our favorite Starbucks locations. Highly recommended Previous visit Stopped in this morning for breakfast after a nice morning hike. My wife had the cappuccino and I had the Carmel machiato and both were wonderful. For protein we got the sausage and egg sandwiches. Great spot and wonderful staff. We sat outside in 72 degree weather and it was gorgeous. Highly recommended. Previous visit The staff here are so friendly and efficient. We stopped this morning for a cappuccino and a hot Carmel machiatto, and both were made to perfection. We sat on the tables on the outside patio and enjoyed the morning sunshine after a nice morning hike. We so enjoyed the time there are truly enjoyed conversing with staff. Highly recommended

I was having a really tough day at work. I knew I needed to eat and just walked into this Starbucks. But at the counter, I just couldn’t even get words out without my tears coming. I was able to order and on my way back to work I turn my cup around and I see a note that says, “feel better, you’re awesome” I started crying more and I was thinking, I am awesome, and I can make it through the day! I made it through but just want to say, I’m not sure who the barista was that placed this note but you truly made my whole week and made me feel better. I really needed to hear those words from someone. Thank you for blessing me!

Roger Smith

Another great Starbucks spot. The ham and cheese sandwich was heated perfectly and tasted great. The atmosphere is wonderful, the music is really good, and the staff is very friendly and loves to chat. I truly enjoyed stopping by this location.

George U.

1/25/2026 Stopped in for our morning coffee and cappuccino and the vibe was positive and the people friendly. It was a lovely morning and the staff here are so nice and professional. This is one of our favorite Starbucks locations. Highly recommended Previous visit Stopped in this morning for breakfast after a nice morning hike. My wife had the cappuccino and I had the Carmel machiato and both were wonderful. For protein we got the sausage and egg sandwiches. Great spot and wonderful staff. We sat outside in 72 degree weather and it was gorgeous. Highly recommended. Previous visit The staff here are so friendly and efficient. We stopped this morning for a cappuccino and a hot Carmel machiatto, and both were made to perfection. We sat on the tables on the outside patio and enjoyed the morning sunshine after a nice morning hike. We so enjoyed the time there are truly enjoyed conversing with staff. Highly recommended

Trenice Lane

I was having a really tough day at work. I knew I needed to eat and just walked into this Starbucks. But at the counter, I just couldn’t even get words out without my tears coming. I was able to order and on my way back to work I turn my cup around and I see a note that says, “feel better, you’re awesome” I started crying more and I was thinking, I am awesome, and I can make it through the day! I made it through but just want to say, I’m not sure who the barista was that placed this note but you truly made my whole week and made me feel better. I really needed to hear those words from someone. Thank you for blessing me!

Amazingly efficient. I have a dedicated person to organize the mobile orders. Make your mobile order on the app, Barista's will get working on your order right away. And it will be coordinated for pick up by the dedicated employee who is monitoring all the drinks and orders and people's names. Walk up, tell them your name andA dedicated employee will hand you your order and a straw and a stir stick and napkins if necessary

Another delightful experience. Both seating indoor and outdoor are comfortable. Staff is friendly and helpful and it seems a lot of people know each other in the community. The place feels friendly and nice. I especially love the outdoor seating, partially shaded and a great place to work.

I come here often and my order is always perfect, everyone is very friendly and helpful. Today seemed busier and/or short staffed and I still got my order really quickly. Monkey was really sweet and very hardworking- she was on top of everything during a rush. Definitely appreciate her and everyone else at this location

I’ve been to Starbucks at Westlake Village since I moved here 8 years ago. The people there are so friendly and welcoming. As soon as I walked into the door they all said hello and called my name. They are always make me new drink if I didn’t like the one they made me. This Starbucks is #1 on my list. Thank you, U Green ♥️

I love everybody who works here. Always so nice. I used to frequent here before I got energy drink addicted and I absolutely adore their drinks. Their interior is also really calming and nice to study! Good work team for uplifting experiences and a very clean facility.

The service here is exceptional. There have been a few hiccups with the pandemic, but overall, everyone at the store is a pleasure to interact with. At this location, you get service with a smile, and several employees really try to make that connection with their customers. You can tell everyone works really hard to keep up with the high demand. Thank you Kristen for all your hard work!

Jillian Bennett

I come here often and my order is always perfect, everyone is very friendly and helpful. Today seemed busier and/or short staffed and I still got my order really quickly. Monkey was really sweet and very hardworking- she was on top of everything during a rush. Definitely appreciate her and everyone else at this location

Usa Green

I’ve been to Starbucks at Westlake Village since I moved here 8 years ago. The people there are so friendly and welcoming. As soon as I walked into the door they all said hello and called my name. They are always make me new drink if I didn’t like the one they made me. This Starbucks is #1 on my list. Thank you, U Green ♥️

Tori Magallanes

I love everybody who works here. Always so nice. I used to frequent here before I got energy drink addicted and I absolutely adore their drinks. Their interior is also really calming and nice to study! Good work team for uplifting experiences and a very clean facility.

Andy Au

Amazingly efficient. I have a dedicated person to organize the mobile orders. Make your mobile order on the app, Barista's will get working on your order right away. And it will be coordinated for pick up by the dedicated employee who is monitoring all the drinks and orders and people's names. Walk up, tell them your name andA dedicated employee will hand you your order and a straw and a stir stick and napkins if necessary

Michael Licursi

The service here is exceptional. There have been a few hiccups with the pandemic, but overall, everyone at the store is a pleasure to interact with. At this location, you get service with a smile, and several employees really try to make that connection with their customers. You can tell everyone works really hard to keep up with the high demand. Thank you Kristen for all your hard work!

Joanna Barajas

Another delightful experience. Both seating indoor and outdoor are comfortable. Staff is friendly and helpful and it seems a lot of people know each other in the community. The place feels friendly and nice. I especially love the outdoor seating, partially shaded and a great place to work.

Too many people....

Nice place

Zoey the barista is very rude. Other employees are chill. Tends to be very crowded.

SINCE CTL is closed, This place is busier these days!

Great staff, a great local spot outdoor patio area indoors is comfy

Great service with a nice area out front to enjoy the beautiful weather.

Fast, friendly service and good coffee.

Call ahead so no waiting in a line.

Every time I've been here while it's busy they seem to get the drinks out quickly.

Good service, very fast and efficient. Employees friendly.

While waiting for our work shift to start, we Bay Area boys stopped here from our morning coffee. Unusual for a Starbucks, it was mother&daughterish version of a “Cheers” theme song environment. (The motherish cashier worked well together with the daughterish barista as if they were thought obviously not). They said hi to the regulars on a first name basis. It was a fun coffee shop experience to witness in an out-of-town experience.

Very busy Starbucks in Westlake Village. Ordered breakfast sandwich and hot chai tea latte. Both were excellent. They didn't have any almond croissants or orange cranberry scones. I ordered their vanilla scone as a substitute. Only had 2 left (these are small in size, so you normally get 3 in an order). The barista offered a cake pop as another substitute, but only had a chocolate one as a selection. Both scones and the cake pop were delicious. Barista's were friendly and courteous. Masks required while ordering inside. Take out, pick up via app or outside dining available at this time. Parking adequate although store is in a busy shopping center location.

Small location with high traffic. I would recommend ordering ahead if you want to avoid a long wait time. Drink came out good but a little messy. I was pleased to see this location had the ingredients to make my drink. Thank you, Starbucks would of been a long day without you.

Robert Ceballos

Small location with high traffic. I would recommend ordering ahead if you want to avoid a long wait time. Drink came out good but a little messy. I was pleased to see this location had the ingredients to make my drink. Thank you, Starbucks would of been a long day without you.

I like the dark roast coffee, I got their a bit later. Unfortunately, for me, Star Bucks ran out of the dark roast. The server did offer me an option. it just wasn't what I wanted.

Donna Dumas

I like the dark roast coffee, I got their a bit later. Unfortunately, for me, Star Bucks ran out of the dark roast. The server did offer me an option. it just wasn't what I wanted.

A’sHat SelfieStick

While waiting for our work shift to start, we Bay Area boys stopped here from our morning coffee. Unusual for a Starbucks, it was mother&daughterish version of a “Cheers” theme song environment. (The motherish cashier worked well together with the daughterish barista as if they were thought obviously not). They said hi to the regulars on a first name basis. It was a fun coffee shop experience to witness in an out-of-town experience.

Good stuff

yet another version of this chain serving adequate beverages and high calorie foods with some less unhealthy options.

Nice people, but Starbucks as a whole has. Hanged things. When you buy a Venti it only has two shots, same as a grande. But they only fill the cup up to a grande size in a Venti. It's rediculus and a waste of money.

Pretty good. Kind of dirty in the bathroom. The workers are very nice, but they messed up my drinks on numerous occasions, but otherwise, this Starbucks is nice.

Very popular as a result it is too small to handle the crowd it attracts. It also stops brewing the dark roasts too early in the day.

Very tight fit location. Only really good to grab a cup and leave. Also they are terrible about mobile orders

Place has good service and some nice people working there. The problem is the Homeless people in and around the place 🙄 people pay alot of money to live in this community and this is just unacceptable 🤨

This store needs to work on being more efficient. Somehow they need a bigger location, more staff, more machinery, or something because right now it takes forever to get a coffee. The tables are always full and the ones outside are usually wet or dirty. Other than that, they do a good job with your order and always are happy to remake it if it’s wrong or unsatisfactory

I generally cannot stand Starbucks coffee, but this one has great vibes and was in a great town. I’d go here again specifically because of its location

Caleb Hart

I generally cannot stand Starbucks coffee, but this one has great vibes and was in a great town. I’d go here again specifically because of its location

Camille Elasky (Camille e)

This store needs to work on being more efficient. Somehow they need a bigger location, more staff, more machinery, or something because right now it takes forever to get a coffee. The tables are always full and the ones outside are usually wet or dirty. Other than that, they do a good job with your order and always are happy to remake it if it’s wrong or unsatisfactory

Coffee tastes burnt

Busy location. Baristas often not the most courteous, a bit rude and arrogant.

I'm not kidding, the store motto should be "Sorry for the wait." This location gets a huge morning rush and they're always understaffed. Each employee is trying to do 3 things at once and it's absolute chaos. Every time I stop by there are always new faces, that can't be good. I overhear old employees say how they can't make a certain drink so there is an issue with ongoing training here as well. It's only going to get worse with the new commercial offices opening soon. I've given up making this location a standard stop for coffee every morning, I go straight to work or stop off at Western Bagel. Basically, if you have 30 minutes to kill every morning then this is a great option for you, if you're like the rest of us trying to get to work on time, go somewhere else.

First I have to say that I love to relax and unwind at any Starbucks. It seems to me this one in particular always have unkept restrooms no matter if they are busy or not. I visit this store often, as I have a large clientel in the Westlake area. As often as I visit this store, not one employee ever welcomes my husband or I back. They are always super slow getting orders out no matter if there's a rush or just one person in line. I hope this store will clean up their attitudes and restrooms.

It says on google dine in and drive through, after driving to the location, no drive through at this store. Fix your details online.

Terrible service didn’t give me all my order on time

Madeline was very rude she shouldn’t work in Starbucks

CROWDED LOCATION with LIMITED WIFI ACCESS ! TOO MANY HOMELESS !

The staff are a bunch of air heads

I have never been so invisible in my life. You just stand there and they see you but they don't ever say anything to you and you just wait and wait politely and then eventually you give up and you say something

Bad service, short of people

Absolute clueless people work there. I asked for a printed receipt of my online order. They said this is impossible. Well - other Starbucks places can do it. I'm wondering why these workers don't receive training before they are put on the job.

Horrible coffee. Pleasant service. Watch your possessions! Leave anything behind and it's guaranteed someone will claim it for their property. With the boarder open and people paid to fly in to pickpocket, thieves lurk everywhere and they are "Professional pickpockets ". They will leave no trace of ever entering your purse and taking your credit cards, while they then call another to use it to purchase online. Perhaps they get into other things as well?

I used the online ordering app because this Starbucks is always a nightmare. They always are filling the online orders before in person customers also. Anyway I order it at 11:28 and my order was never filled according to the app. It continuously said “order in progress”. Finally at 11:55 I decided to just go there and finish waiting for my order. Of course I walk in and there are 15 drinks and several food items for “online orders” waiting. Including mine. My sandwiches were soggy and the ice in all my drinks were melting. They messed up both my coffee orders. When we asked the head barista why my app still said order in progress she said “we have no control over the app”. Excuse me?? I would assume when a human makes the order then a human must also tell the computer it’s ready. Not sure the coffee shop is being run by robots quite yet. It was unbelievable.

Extremely slow. Don bother coming here just go to the one across the street. Every time I order here from the app my order isn’t ready until 20 minutes after the expected order time

We ordered a grande hot chocolate with soy and without mocha sauce. They gave us a hot soy milk without chocolate, We were already several minutes away before we had to backtrack. We went back in. They didn’t apologize: The baristas said they messed up and then chuckled. The same person who made the first drink made a 2/3 full bland beverage. So basically the inexperienced person who messed up our first drink was also tasked with making our drink correctly and failed to do so second time. If they apologized for the inconvenience I might have more of a sense of humor. They didn’t. I’m not amused. Not ever going back to this location and we go several times a week.

Terrible experience. Ordered an iced espresso drink. Still wasnt ready after 20 minutes. Had to leave without it. Really disappointing. I never go to Starbucks - should have known better 👎🏼👎🏼👎🏼👎🏼

You’re either keeping up with the morning rush, Or you’re actually holding up customers from getting to work on time. If I were an employee on the clock, I would have trouble watching an accumulating line of several customers waiting, while obliviously working in slow-motion and prioritizing conversation. And as the security camera watches customers leave that no longer want to wait. The customers’ time is just as valuable. But these baristas seem to have no trouble turning a blind eye. Some employees are just standing there, having mastered the illusion they are doing something. If Management was proactive, customers should never to reach out to Corporate. And there’d be less reason to say “Sorry”, which has practically lost all meaning since it’s so overused.

The worst. Just watched them refuse to give a Sheriff deputy a cup of water! They laughed about it when he left.

Lea Ward

The worst. Just watched them refuse to give a Sheriff deputy a cup of water! They laughed about it when he left.

Elisabeth Lewis

Terrible experience. Ordered an iced espresso drink. Still wasnt ready after 20 minutes. Had to leave without it. Really disappointing. I never go to Starbucks - should have known better 👎🏼👎🏼👎🏼👎🏼

Mara

We ordered a grande hot chocolate with soy and without mocha sauce. They gave us a hot soy milk without chocolate, We were already several minutes away before we had to backtrack. We went back in. They didn’t apologize: The baristas said they messed up and then chuckled. The same person who made the first drink made a 2/3 full bland beverage. So basically the inexperienced person who messed up our first drink was also tasked with making our drink correctly and failed to do so second time. If they apologized for the inconvenience I might have more of a sense of humor. They didn’t. I’m not amused. Not ever going back to this location and we go several times a week.

J F

You’re either keeping up with the morning rush, Or you’re actually holding up customers from getting to work on time. If I were an employee on the clock, I would have trouble watching an accumulating line of several customers waiting, while obliviously working in slow-motion and prioritizing conversation. And as the security camera watches customers leave that no longer want to wait. The customers’ time is just as valuable. But these baristas seem to have no trouble turning a blind eye. Some employees are just standing there, having mastered the illusion they are doing something. If Management was proactive, customers should never to reach out to Corporate. And there’d be less reason to say “Sorry”, which has practically lost all meaning since it’s so overused.

Gloria J Krause

Horrible coffee. Pleasant service. Watch your possessions! Leave anything behind and it's guaranteed someone will claim it for their property. With the boarder open and people paid to fly in to pickpocket, thieves lurk everywhere and they are "Professional pickpockets ". They will leave no trace of ever entering your purse and taking your credit cards, while they then call another to use it to purchase online. Perhaps they get into other things as well?

Lauren Turner

I used the online ordering app because this Starbucks is always a nightmare. They always are filling the online orders before in person customers also. Anyway I order it at 11:28 and my order was never filled according to the app. It continuously said “order in progress”. Finally at 11:55 I decided to just go there and finish waiting for my order. Of course I walk in and there are 15 drinks and several food items for “online orders” waiting. Including mine. My sandwiches were soggy and the ice in all my drinks were melting. They messed up both my coffee orders. When we asked the head barista why my app still said order in progress she said “we have no control over the app”. Excuse me?? I would assume when a human makes the order then a human must also tell the computer it’s ready. Not sure the coffee shop is being run by robots quite yet. It was unbelievable.