KFC

Substandard chicken, lots of salt in those herbs and spices.

sean Benton

I try not eat fried chicken but wsd invited! I usually eat baked or broiled because of no Gallbladder

Gabriel Leyba

Boy these chicken strips were ok but very pricey

No line at drive thru during lunch hour but the girl seemed irritated and gave short answers. Got a 2 piece combo but got small chicken pieces, I think they save the large pieces for themselves.

genki mendez

No line at drive thru during lunch hour but the girl seemed irritated and gave short answers. Got a 2 piece combo but got small chicken pieces, I think they save the large pieces for themselves.

Already the Kentucky Fried Comeback Campaign, their effort to lure back the customers who lost the hunger pangs for KFC's once proprietary 11 secret chicken ingredients, and for whom lost out to the company being in favor of cutting back on the flavor of original recipe and cutting the sizes of the side orders practically in half. They dont even offer the once basic 2,3,4 pc chicken box with 2 sides plus biscuit. You only get one side unless you order the 3 pc big box, but the one thing they dont do is to reduce the menu prices. I remember the oh so tasty sweet and stringy cole slaw that was served for many years, but was replaced with the current crunchy cube cut basic tasting slaw. The new corporate ideology is already reneging on their comeback tour. They are practically playing a game of click bait with the customer. They started off with good intention and a kickoff campaign by offering a 2 pc + a larger portion of mash and gravy, soft drink, and biscuit called the $7 fill-up box, in California, along with a Tuesday only 8pc, $10 chicken bucket, along with other menu combinations. But now they've already taken down those promotions which only lasted a couple or three months at most. If a company wanted to win back the trust of their customers, wouldn't you think it worth the company's effort to offer these promotion for longer periods of time ?...a year maybe ? It seems like they'd rather go bankrupt instead of going the extra mile in winning back customers. That certainly was a short lived campaign. Back to business as usual, I guess.

The chicken was sooo greasy, the biscuits are greasy, I'm surprised that the soda wasn't greasy. Also, the chicken was missing some spices (they might have been washed away from so much grease) you guys really have to get it together.... It's lunch time and this place is empty. I wonder why?! The sad thing is that I passed up the KFC on Whittier (in East LA). That one always has good chicken. I'm done with the chicken, I couldn't even finish the 2 piece, it was so bad.

Paul G.

Already the Kentucky Fried Comeback Campaign, their effort to lure back the customers who lost the hunger pangs for KFC's once proprietary 11 secret chicken ingredients, and for whom lost out to the company being in favor of cutting back on the flavor of original recipe and cutting the sizes of the side orders practically in half. They dont even offer the once basic 2,3,4 pc chicken box with 2 sides plus biscuit. You only get one side unless you order the 3 pc big box, but the one thing they dont do is to reduce the menu prices. I remember the oh so tasty sweet and stringy cole slaw that was served for many years, but was replaced with the current crunchy cube cut basic tasting slaw. The new corporate ideology is already reneging on their comeback tour. They are practically playing a game of click bait with the customer. They started off with good intention and a kickoff campaign by offering a 2 pc + a larger portion of mash and gravy, soft drink, and biscuit called the $7 fill-up box, in California, along with a Tuesday only 8pc, $10 chicken bucket, along with other menu combinations. But now they've already taken down those promotions which only lasted a couple or three months at most. If a company wanted to win back the trust of their customers, wouldn't you think it worth the company's effort to offer these promotion for longer periods of time ?...a year maybe ? It seems like they'd rather go bankrupt instead of going the extra mile in winning back customers. That certainly was a short lived campaign. Back to business as usual, I guess.

Roburpo Nabarfo

The chicken was sooo greasy, the biscuits are greasy, I'm surprised that the soda wasn't greasy. Also, the chicken was missing some spices (they might have been washed away from so much grease) you guys really have to get it together.... It's lunch time and this place is empty. I wonder why?! The sad thing is that I passed up the KFC on Whittier (in East LA). That one always has good chicken. I'm done with the chicken, I couldn't even finish the 2 piece, it was so bad.

I ordered some KFC Cheese Curds and this is what I got. It's so sad and waste of money that I spent $4 on this. When I opened the box, and saw 5-6 items burned and soaked in oil, I started laughing thinking this was a joke. I asked staff if this was all it? They said Yes while smiling. I highly DO NOT recommend these at this KFC. Check out the photo of what I received compared to what they are advertising. Do better KFC!!!

This is the SECOND time I come to this location and chicken is HARD and stale???? I only came back because I was hoping y'all just had a bad day but seems like the workers are just straight lazy.....This time I couldn't even bite into the bread without it crumbling all over me like a stale cracker!! Who knows how old that bread was 🤢 Gross do a better job serving food. !!! Not coming here again disappointed..

Came here spent $30 on my meal expected agree meal it's KFC who doesn't like KFC it's the colonel I guess I set my standards to high for this place expected not to have hair in my food... Worst part of the whole thing is I come back to tell the manager about it he tells me I can't get a refund they have a no refund policy waste of $30 don't come here I wouldn't recommend this to anybody do a disgrace to KFC itself big hair my freaking food and the guy won't give me a refund and for a manager to try to deescalate the situation dude is aggressive Puffs out his chest like a little chicken no refund policy I'll give you credit for next time like I would come back to anywhere where I got food with hair in it I did not want a hair deep fried piece of chicken!! So do yourself a favor don't waste your time or your money here you work too hard for it!!!!!

Gabe Cher

I ordered some KFC Cheese Curds and this is what I got. It's so sad and waste of money that I spent $4 on this. When I opened the box, and saw 5-6 items burned and soaked in oil, I started laughing thinking this was a joke. I asked staff if this was all it? They said Yes while smiling. I highly DO NOT recommend these at this KFC. Check out the photo of what I received compared to what they are advertising. Do better KFC!!!

Lillian A

This is the SECOND time I come to this location and chicken is HARD and stale???? I only came back because I was hoping y'all just had a bad day but seems like the workers are just straight lazy.....This time I couldn't even bite into the bread without it crumbling all over me like a stale cracker!! Who knows how old that bread was 🤢 Gross do a better job serving food. !!! Not coming here again disappointed..

J D (Mighty Joe young)

Came here spent $30 on my meal expected agree meal it's KFC who doesn't like KFC it's the colonel I guess I set my standards to high for this place expected not to have hair in my food... Worst part of the whole thing is I come back to tell the manager about it he tells me I can't get a refund they have a no refund policy waste of $30 don't come here I wouldn't recommend this to anybody do a disgrace to KFC itself big hair my freaking food and the guy won't give me a refund and for a manager to try to deescalate the situation dude is aggressive Puffs out his chest like a little chicken no refund policy I'll give you credit for next time like I would come back to anywhere where I got food with hair in it I did not want a hair deep fried piece of chicken!! So do yourself a favor don't waste your time or your money here you work too hard for it!!!!!

Terrible customer service, rude people work here unfortunately. Very stingy with the sauces. Waited 30mins in line and they still forgot my drinks and other items. Better management is needed at this location.

Friday 7/25/25 9:00 pm, received a cup with hole in it and the lady was very rude about replacing it, it spilled all over the car and on my phone. Then the lady lied about running out of large cups and was very condescending about the situation, will not come back to this location and feel discouraged from visiting surrounding locations.

I spent a lot of money and came back with cold stale food the fries were as hard as a rock chicken was old I called no one answers the phone not today not any day and I will never return again management needs to change

I cannot believe this restaurant.. ordered through door dash last night .. and found a cockroach in my daughter’s drink … not to mention drinks were carbonated water without syrup .. will never , EVER !!! Be eating here again, had my whole family on the verge of puking .. especially since my daughter had a few sips before noticing .. gonna suggest a health inspection….

Why were we asked cash or credit in the middle of ordering? Why did I have to repeat myself because he didn't listen to what I said when I ordered? When I got to the window and paid with cash the cashier complained that I didn't use a card. I guess she can't count or do math? I no longer like KFC for a variety of reasons, however my partner wanted it.

I ordered a bucket of chicken with couple of side through the KFC mobile app for pickup at the Whittier branch, and my experience was quite disappointing. I was confident that my order is complete but when I arrived home I found out that one side dish is missing, which was frustrating as I had to go back and address the issue. Additionally, the sides were extremely overpriced for what you get, a tiny container that hardly justifies the cost. KFC needs to improve both their order accuracy and value for money when it comes to sides. Not a great experience overall.

The 3 times that I have stopped at this location in the past 2 years has always been a disappointment, experiencing the worst customer service in Whittier! I will continue to go to the PR location when we want KFC, we will never spend money at the Whittier location again.

Rafael G Salazar

The 3 times that I have stopped at this location in the past 2 years has always been a disappointment, experiencing the worst customer service in Whittier! I will continue to go to the PR location when we want KFC, we will never spend money at the Whittier location again.

Ana Lopez

I spent a lot of money and came back with cold stale food the fries were as hard as a rock chicken was old I called no one answers the phone not today not any day and I will never return again management needs to change

Andre Bernal

Terrible customer service, rude people work here unfortunately. Very stingy with the sauces. Waited 30mins in line and they still forgot my drinks and other items. Better management is needed at this location.

Samantha Eljoy

Friday 7/25/25 9:00 pm, received a cup with hole in it and the lady was very rude about replacing it, it spilled all over the car and on my phone. Then the lady lied about running out of large cups and was very condescending about the situation, will not come back to this location and feel discouraged from visiting surrounding locations.

Cathy

Why were we asked cash or credit in the middle of ordering? Why did I have to repeat myself because he didn't listen to what I said when I ordered? When I got to the window and paid with cash the cashier complained that I didn't use a card. I guess she can't count or do math? I no longer like KFC for a variety of reasons, however my partner wanted it.

Gustabo Quezada

I cannot believe this restaurant.. ordered through door dash last night .. and found a cockroach in my daughter’s drink … not to mention drinks were carbonated water without syrup .. will never , EVER !!! Be eating here again, had my whole family on the verge of puking .. especially since my daughter had a few sips before noticing .. gonna suggest a health inspection….

Crowy M

I order a famous bowl, I didn't want a drink. It cost the same price a combo or no drink. The portion got really small less mashed potatoes and less popcorn chicken. Not coming back here again. Stay away from this location

Joseph White

I filled out the feedback form from the receipt when I visited her on Sunday Nov 19th and never received any response so now I'll post this online. There is a young lady at the register who needs more training. She didn't listen carefully, got my order wrong and charged me the wrong amount. She did not have a nice attitude and even rolled her eyes at me. There was no need for attitude, I was only there to feed my kids. I won't be coming back to this location. I won't let one unprofessional worker stop me from going to another KFC. I sure hope the manager or better yet the franchise owner takes a look at this review. You should know the young lady working the cashier on the inside on this date and noon. You might want to talk to her about customer service and having a professional attitude. Also your corporate never responded to me so I doubt anything will happen. I will caution everyone, eat here at your own risk, you've been warned.