Wendy's
Burger · Austin
Über Wendy's
Bienvenidos a Wendy's, tu rincón de Austin donde disfrutar de auténticas hamburguesas y acompañamientos caseros. Nos esforzamos por ofrecerte una experiencia rápida y sabrosa, con ingredientes frescos y un servicio amable. Descubre nuestros clásicos como el chili y las patatas asadas, ¡te esperamos!
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Reviews are mixed. Some customers praise the chili, loaded baked potato, and honey butter chicken biscuit, and appreciate the late-night hours. However, many report issues with order accuracy, rude staff, long wait times, and cleanliness.
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Tip: Use the drive-thru to avoid issues inside the restaurant, but be prepared for potentially long lines.
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Wendy's befindet sich in Austin, umgeben von kulturellen und historischen Sehenswürdigkeiten. Hier sind einige der bemerkenswertesten Orte in der Nähe.
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Häufig gestellte Fragen zu Wendy's
Bewertungen von Wendy's Austin
Nice folks. They’ve seen some shit! The trenches of 6th street.
They are open 24 hours. Great service and I got my late night meal. Appreciate the hardworking staff!
Kylie is the best manager, she deserves to be paid more!! Will be back to see her again!
I know fast food but you shouldn't serve cold food. I ordered a small chilli and a small fries both were cold. The cheese didn't even melt inside of the chilli. You could have easily popped up it in the microwave for a few seconds
It was late and they were very prompt and polite. I had to stay in a hotel and their kitchen wasn't open. The roads were starting to get bad and Wendy's was open. Got food for me, my 2 year old and my husband. Was able to be I before the roads iced over
Bomb everything ESPECIALLY THE CHILI AND LOADED BAKE POTATO the best chili in the dmv
Great place to eat! Friendly staff. Open late night
I took my son to his baseball game in Alexandria Virginia and on the way home I had to pee really bad. I stopped there to use the bathroom. Honestly it was clean and the security guard was very nice and helpful.
All staffs were very kind. But it's little bit scary because there were some weird person at outside. Except it, was great!
Just call them can't get right. They can't do nothing right, they got attitudes all the time. Never get an order that ain't messed up. Definitely never order off doordash they really don't care then
I love the honey butter chicken biscuit! The honey butter takes it over the top! This is my go to for breakfast on a fly!
I love the honey butter chicken biscuit! The honey butter takes it over the top! This is my go to for breakfast on a fly!
their customer service is terrible the managers are ghetto they don't communicate well food is good overall the wait time can be out of pocket at time
their customer service is terrible the managers are ghetto they don't communicate well food is good overall the wait time can be out of pocket at time
their customer service is terrible the managers are ghetto they don't communicate well food is good overall the wait time can be out of pocket at time
their customer service is terrible the managers are ghetto they don't communicate well food is good overall the wait time can be out of pocket at time
Cheese bacon biggie bag with fries, nuggets and coke. food hit or miss. Received Diet Coke wanted coke. Today bacon cheeseburger burnt, fries greasy but hot. Went to drive thru. .
Cheese Bacon biggie bag with fries, nuggets and coke. Food hit or miss. Received diet coke wanted coke. Today bacon cheeseburger burnt, fries greasy but hot. Went to drive thru. .
Cheese Bacon biggie bag with fries, nuggets and coke. Food hit or miss. Received diet coke wanted coke. Today bacon cheeseburger burnt, fries greasy but hot. Went to drive thru. .
Cheese bacon biggie bag with fries, nuggets and coke. Food hit or miss. Received Diet Coke wanted coke. Today bacon cheeseburger burnt, fries greasy but hot. Went to drive thru. .
Cheese Bacon biggie bag with fries, nuggets and coke. Food hit or miss. Received Diet Coke wanted coke. Today bacon cheeseburger burnt, fries greasy but hot. Went to drive thru. .
They have their flaws when coming to service and food but overall they can be a great outcome!!
Rating: 3.2/5 [takeout] We ordered online around 10:45 PM on a Friday, and by the time we arrived, our food was ready. Since we chose carryout, we had to show our order confirmation to pick up our meal. Everything was neatly packaged and sealed. The portion sizes were still normal--not downsized like at some other fast-food places. I also appreciated that we could add extra condiments and toppings free of charge. Spicy Chicken Sandwich with Ketchup, Mustard, Pickles, & Onion ($6.19): This was just okay. The chicken was a bit bland and not spicy at all. The pickles, however, added a nice pop of flavor and texture. Classic Chicken Sandwich with Ketchup, Mustard, & Onion ($6.19): I expected this to be the same as the spicy version, but surprisingly, it was much better. The chicken had more flavor, was crispier, and even seemed bigger. Son Baconator with Pickle, Tomato, Lettuce, Mustard, & Onion ($3): Wendy's had a promo for this sandwich, so we gave it a try. For $3, it was a steal! The sandwich was delicious, and the hamburger patties were juicy. This ended up being my favorite of the three. 10-Piece Spicy Garlic Parmesan Nuggets ($5.99): These nuggets were drenched in sauce, yet the breading stayed intact, which was impressive. The flavors were good, though a bit salty and intense--definitely something you'd want to eat with carbs or veggies.
At this location a 4-$4 is okay with me but, I had to get what I wanted so crispy panko encrusted chicken it is. The mgr made sure our order was correct and corrected. I love custom satisfaction.!
I was driving through Austin heading to Killeen to drop my daughter off, and I got hungry and decided to swing by Wendy's. But that experience turned out to be a bad mistake. The food was cold, and the cheese wasn’t even melted. I ordered a Biggie Bag Bacon Double Stack with mayo, lettuce, and tomato, but I received the complete opposite. There was no bacon, the cheese was cold and unmelted, and the meat was burnt and seemed like it had been sitting out for a while. The fries were okay, but the nuggets were also cold.
Food was overpriced and not super fresh, the drive through attendant was very nice though.
Order lunch drive thru, food was cold not that good. Please does anybody know a good Wendy's in the DMV area, aathe Wendy's in aaa DC are not good like they use to be back in the day.
This Wendy’s give me a feeling as if they don’t care about the overall look of the food . I’m tired of ordering and getting what I ask for because I received what they think I should have .
Only Use The Drive Through! This place is perfectly fine if you don't go in, and don't mind longish lines in the drive thru. The food here is what you'd normally expect from Wendy's. No complaints at all with that. It's the inside that's the problem. It looks like the employees just gave up on cleaning it. Never seen such a poorly kept interior of a chain restaurant.
I love Wendy's, but this was one of the most underwhelming experiences I've had despite also just being what it is. I saw the bad rating but thought, it's Wendy's! It can't be that bad. I came from pickleball and petting a dog, so I wanted to wash my hands before I ate. I walked and there's no bathroom or place to sit. Ok. I order my food and they're out of diet coke. Ok. I'm asked if I want sauce and see them pouring buffalo sauce in a small container for me. Ok. Then I get my food, there's some guy eating his food in a nook right after the drive through, 2 feet in front of the the first car. Ok. I walk out and decide to eat sitting on the retaining wall like a homeless person. Ok. I look in my bag and see no ketchup. Ok. Go back for ketchup and then ate my food like a homeless person. I guess when I saw the location I got what I expected but still, just not enjoyable. Ok.
This seems to be the only out of date Wendy’s in town, this place needs to be remodeled and up to date. The parking lot is hard to get in/out of, the parking lot holds water, it’s needs new parking spaces striping lines. I forgot to add my picture of my food, but the breakfast was hot and fresh.
they have 4 signs that say they are open 24 hours. Yet I went at 5 am before work and was ignored by staff
These people are clearly dumb asf. I ordered from here twice on DoorDash and was supposed to be getting the bacon egg and cheese croissant meal...but instead of putting bacon egg and cheese they …
All ima say is . WHAT THE ACTUAL (profanity removed).. Y'all I'm not exaggerating when I tell you this (profanity removed) is disgusting. For the amount of time my dasher waited , I was expecting s…
This Wendy's is garbage I order through the mobile app and still waited over 20 mins it's dirty and customer service they never heard of mean rude as old lady going tell me wait I been waiting …
Sad to say I continue to go around the corner to the drive thru maybe a few times a week and they stay messing my order up. So those who eat there and they add a large drink and fries with the bigg…
The math isn't mathing. On the drive thru menu, the 20 pc nuggets is $5.99 for the saucy nuggets. How in the world did I get charged almost $12?! I asked the question at the point of sale and basically got no explanation.
Went and ordered two sandwiches and a medium drink they gave me the medium drink with no ice and I asked them do they have any ice they ignored me they would not say a word to me maybe if they learn to speak a little bit of English in this place I mean for God's sake this is America and not Mexico the temperature was 107 outside !!!!
This was on Friday 5/31. They gave us the wrong kind of burger but since we were hungry and already drove home we just accepted it. Halfway into the burger my girlfriend noticed the bottom was completely moldy. I gave her my chicken nuggets instead. There was a piece of bone inside one of them and she broke a crown biting into it. Not only did she get sick the next morning, she needed to see a dentist on Tuesday. In terms of Wendys’ response so far, I was told from their corporate contact number that someone would reach out to me. So far a Regional manager in San Antonio called to apologize and ask about he could do to make this right. It has been several days and we’ve yet to receive any further contact or our money back. When i call the location, I can never get a hold of a manger. Thanks Wendy’s. Update as of 3 weeks later: there is no update. We never got our money back. I was left a voicemail from a number that’s ‘Out Of Service’ when you call back, and I’ve had to resort to a petty twitter rant just to get our refund. Visit this location at your own risk.
Been to this location several times, service and food have always been mediocre. Today I ordered bacinator fries.....yeah right. Probably will not return, I get robbed everytime.
I have been here maybe 6 times now and every morning I ask for an egg and cheese sandwich and get this. Every single time. I specifically say no meat because the young lady at the window doesn’t comprehend English well and I still lose. Also, a lot of homeless reside in this area, therefore they walk to your window while you’re getting your food. Just a heads up.
This is a homeless camp. With horrible service from the workers. The menu right now isn’t working, so we have to get the menu told to us. I’m sick of this place
HORRIBLE ! The workers is lazy and trifling. I asked for fresh nuggets and the nuggets was stale and hard. The fries was cold and hard . My strawberry lemonade was water down. The workers act like they don’t want to work . I absolutely hate this Wendy !!!!
Road side lot.. no restrooms… lots of sketchy signs around property. No food review because we baled on on ordering from this location. ;(
I went here around 2 am on 08/03/25. The service and food were terrible. The staff there didn’t have my order right and no ice for the drinks. I work in customer service and know how service should be and this isn’t it. They were playing around and when I asked did they have ice she was like no. I feel that’s something the guest should know before ordering. The food was cold and drink was flat. I want be back to this location ever.
It took them almost 20 minutes to get me my food
“The worst restaurant I’ve ever seen in my life. Dirty, with rude workers who treat people with a lot of disrespect and lack of care. Employees who do not care about customers at all. I do not recommend it at all. I visited them at night; it’s a place that doesn’t even deserve one star.”
I went there and the service was decent but a little slow but the bad part was the food it was so bad it gave me food poisoning I was throwing up
This restaurant is unable to provide basics such as fries and cannot offer any alternatives. Thus, they will cancel all orders after customers waiting hours of waiting on orders. If they cannot fulfill orders, then they should not accept orders if not also to shut down.
The employees are extremely rude I asked how long for my order and his response was when I’m finished and him and the security guard proceeded to laugh. Not to mention they were blasting loud unprofessional musics
Can't rate the food as the place was so dirty I didn't even eat. The location is in a very crime ridden area. Homeless and drug addicts everywhere. Didn't even feel comfortable leaving my car in the parking lot for fear it wouod get broken into. Found the manager to be disrespectful as well.
A woman, or man im not completely sure, was very rude to my family when we used the bathroom, she yelled at us claiming it was her bathroom and we weren't to touch it. We apologized time after time and she continued yelling. This was very very unprofessional and rude on her/his part.
A man, or woman im not sure, was super rude when i was ordering. Gave me a lot of attitude, and assumed i couldnt pay because of my Hispanic feautures and my tan brown skin. Then my family and i were using the bathroom. I got out and she began yelling, claiming we were using her/his bathroom. We quickly apologized and let her/him know we asked to use the bathroom and saw the door was open and began using it. She/he slammed the door and said we werent allowed, it was her bathroom that she spent 30k to fix it and we would just ruin it. We apologized countless times, and she/he kept yelling at us telling us we still had no right to touch HER/HIS bathroom, they made it very clear it was theirs, and then continued to say how the public bathroom was already ruined. Basically insinuating it was us, mind you we didnt touch that bathroom. My mom tried to explain how we didnt know it was the employee bathroom since it didnt have a sign, but she ignored her and continued yelling at us to not touch it. I understand we shouldnt have used the bathroom, but in our defense we had to clue it was the employee bathroom, but even so, i doing think that is an appropriate and professional way to handle such situation.
DISCUSTING AND RUDE! Horrible customer service. My husband has cancer, as well as kidney failure, and he had to go to the bathroom, and there were no working bathrooms. We were going to grab a bite to eat, but due to the conditions and rudeness, we decided to take our business across the street to McDonald's. This location should be shut down, and the Department of Health and Wendy's corporate should be called. Zero stars are what they deserve!
Ordered through mobile app, came inside to use restroom and dine in, was told bathroom out of order, okay cool. Proceed to get my order that I ordered with no bacon and got bacon, even tho it was on the receipt, on top of wrong drinks, and then proceed to see an employee go into the bathroom. I could understand if I was dirty or a non paying customer however we ordered and ate inside. Stood for 10 mins waiting for our order that was sitting on the back counter as the male at the counter proceeded to just use his phone and ignore us after denying my bathroom use… would give zero stars if I could. Never again. I don’t expect much from fast food however this is just doing too much.
May 7, 2025 one of the first customers of the day and my food was still absolutely cold. I ordered an egg biscuit and their potatoes for breakfast. It took them about 10 minutes to prepare the food as if they were cooking it to order. Well that was not the case because once I received my food and drove 2 blocks away and reached into the bag, I realized this was a bad decision. I even attempted to call twice to voice my frustration and received no answer at 6:15 AM. I wouldn’t even give the food One Star. It’s NO STARS as far as I am concerned. Drive Thru.
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Austin, TX 20019
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Austin, TX 20019
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