McDonald's
Burger · Balch Springs
Über McDonald's
En McDonald's Balch Springs, te damos la bienvenida a un espacio donde la tradición y el sabor clásico de nuestras hamburguesas y patatas fritas se unen para ofrecerte una experiencia rápida y deliciosa. Llevamos años siendo parte de tu día a día, brindándote momentos agradables y un servicio cercan...
En McDonald's Balch Springs, te damos la bienvenida a un espacio donde la tradición y el sabor clásico de nuestras hamburguesas y patatas fritas se unen para ofrecerte una experiencia rápida y deliciosa. Llevamos años siendo parte de tu día a día, brindándote momentos agradables y un servicio cercano. ¡Ven a disfrutar de tus favoritos de siempre en un ambiente acogedor!
Was Kunden über McDonald's sagen
McDonald's in Balch Springs receives mixed reviews. Many customers praise the cleanliness, fast service, and friendly staff, especially mentioning DeShawna and David. However, several customers report issues with order accuracy, cold food, and rude service.
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Tip: If ordering through the app, curbside pickup seems efficient. Be sure to check your order for accuracy before leaving.
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Bewertungen von McDonald's Balch Springs
I give this place a 5 star all because of crystal. My husband and I see her almost every morning and she always has a smile on her face and she’s always working which is not the easiest thing to do especially in the service industry this lady definitely needs a raise
Super clean, the motion in the kitchen was great everyone was doing something productive and the workers were nice. They were way quicker than I expected
I like the Mickey D's in mesquite because their food is always fresh and good.
DeShawna made my experience amazing at this well known McDonald's! Definitely an expert at customer service! She definitely deserves a raise 👏 and a praise 👏
Ordered through the app. I picked up from curbside. The employee brought out my order in less than five minutes. He greeted me with a smile and wished me a good night. The food and sundae were good. Everything in order was correct.
Ok so service is good but as a small business owner this here is a waste of resources I asked for one of each and instead they over dispense and the whole idea that is behind the counter is so the this does not happen but it defeats the purpose of the process. 😁 a few minutes as I move and go to the restroom they are trowing out those condiments in the trash and it might not seem like a lot but do that a few times a day , week , month , at the end of the year it adds up if I was a mystery shopper they would had fail terribly.
I visit this location often, usually late night. Every time I order the same thing 40 piece nugget they try to ring them up as 2 20 piece…and then I ask for sauce and they try to add extra for extra sauce. I called the guy taking my order out on it the other day for this being something he always tried to do and he said “do you want me to take your order or not because I don’t care.” I asked for his name and he said “I don’t have to give you that.” Now…the guy that works the window, Dontrail, is always very friendly and professional and apologized. He sees me on a regular basis and knows I’m not “that guy” that acts like that. I couldn’t believe how rude this other guy was. After talking with some other employees I found out the guys name I Johnny…and Johnny is like that with everyone. Johnny evidently doesn’t like working there from what I hear and that’s why they put him on night shift. That’s not my fault. I happen to have a dashcam recording of this interaction and will be posting it along with all the info to this location so people can witness it for themselves and ask the bigger question. Is this how McDonalds trains their employees? To scam the customers trying to save a couple extra dollars by charging them more? Trying to charge customers extra for extra sauce they didn’t ask for? Imagine if every McDonalds did this to all of their loyal customers because it seems to be normal at this location. We’ll see how the internet reacts after me posting to my 200k+ followers
The service at this location isn't that great. I've had multiple issues with them
Slow dude on the drive throw doesnt know how to spell mayo or something, missed half my fries, food cold, i would eat bird poop before coming back here
Are you kidding, you don’t even look at or talk to a customer and this is how you bag their stuff, fries tossed upside down? Disrespectful
I just left this McDonald’s. I ordered a 10 piece nugget meal medium fry when I got my fries it don’t look like they put any fries in the box like this is ridiculous. I definitely didn’t get what I paid for and I definitely won’t be going back.
If I could give a 0 I would. The worst and most rude employees- so much so that I am filing a report with corporate tomorrow. Made an online order. Missing item in my order, make a call to see how to fix it. He says "we dont have that". Said you could have told me that "well we dont have it thats why" - asked if I could get a refund "you have to do it on the app" (you cant do it on the app). Besides that everything was cold, and they messed up an item completely.
⭐️ 1 Star (only because I have to in order to write this review) Bad service! We waited for close to 30 minutes for our to-go order and it never came out. When we finally asked, we were told they were prioritizing customers with rewards and the drive-thru… even though we used our rewards too. No explanation, no update, and not even an apology. Completely disappointing and unorganized. This location seriously needs to train their management & staff on how to provide great customer service and time management.
0 stars if it even let me post but ever since the buffalo ranch came out only once they given it to me but after that they given me the regular buffalo sauce and I correct whoever is at the window and only come out with one sauce stating they ran out. Like are they greedy or lazy.
Im tired honestly every time i come here my food taste old , i ask the cashier every time make it cooked to order so it can be fresh . But them fries taste like they were old and recooked in grease. The chick in my snack wrap be old n cold . Like whats good frl im never rude or anything like the food need to be cooked right if im paying
I found paper left over from the patty in my burger and my fries weren’t made all the way and I’m pretty sure the soft serve that I ate or you can say tasted cause I threw my whole meal away wasn’t good either. Was gonna go back to the store for a refund but it was already way too far from where I stay
They didnt have my order right. Order #1927. I order 3 big breakfast and they didnt Even Add the pancakes. I don’t recommend buying food here.
I think her name was Jennifer? I found out her name cause I had to get down from doing a curbside order. I was missing my son’s happy meal. She brought out my order no hello or anything no smile. I would have settled for a forced a hello cause at least she tried right? When I did get off I’m guessing the manager on duty told her take an order out and she goes huffin and puffin complaining. Like really you are grown but making a scene out here. If you hate your job so much quit find something better.
I have order some food about an 1hr ago get it delivered to my house, delivery service was fine but my whole order of food came cold, fries are not cooked well! Tbh the worst food i ever had!! 🤮👎🏼
The WORST McDonald's I have ever been!!! Last week, they forgot about my fries. This week, their milk shake machine was out of order, so the lady just gave us a caramel frappe and be done with it. She didn't even tell us it's a frappe, not a shake. She was lying and cheating on the customers!!! We ordered on Mobile app and picked up from drive thru trying to save time during lunch break. She made us park our car, went into the restaurant, talked to 3 different people and at the end she was yelling out loud saying we just want the money?!! You're absolutely right I want my money back. I never wanted a frappe!!! And you tried to cheat and trick your customers. This is how McDonald's do their business now. And yes, the "half-full" fries was what we got from a large combo, so cheap and low.
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Balch Springs, TX 75180
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Balch Springs, TX 75180
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