Kim Z.

This is my normal Whataburger location. Mavis runs a great store…her staff always greets me warmly and the very few times I’ve experienced any issues they correct them quickly. Food is hot snd fresh and I love that they serve Coke Zero!!! Convenient and clean restaurant.

Johnnie King

The food was good as expected. Had an issue with the drinks unfortunately. I ordered 2 tea/ lemonades but they had 0 flavor. Took it back and they were remade with no issues.

The Hammer Hammer (The Hammer)

I don't usually find myself eating breakfast on this side of town, but today I stopped to grab my Veteran's Iced Coffee! I saw it advertised and thought, good deal. Since I got a free coffee, I also grabbed a taquito. All hit the spot! While the restaurant was really busy 10/11/2025 the food was on point, everyone on the Whataburger team was fast, friendly, and took care of everything. I'll have to try free iced coffees at all the Whataburger locations.

+14

Ashton Shoffner

Great experience, go here every lunch break. Amazing people and excellent service… glad to come here all the time Whataburger 824

Rio Rico

Very good Whataburger location in Cypress. The staff is outstanding. The dining area & restrooms were exceptionally clean and sanitized. The Manager came over to my table and asked me if everything was okay. I don't believe I've ever had a Manager come up to me at my table in all my experience eating at a Fast Food restaurant. 👍👍

Took my son and daughter and one of my son's friend here for lunch Monday 6-7-21. We walked in and there were two lines to order, waited about five minutes and when we approached the counter the guy …

Took my son and daughter and one of my son's friend here for lunch Monday 6-7-21. We walked in and there were two lines to order, waited about five minutes and when we approached the counter the gu…

Save your time and go to the Whataburger in Fairfield. Service here is TERRIBLE and the burger I got, I kid you not, was PAPER thin. What an absolute waste of money. I hate to say it but In and Out is way better.

Nakeisha

I don't know what it is about this particular Whataburger, but they just can’t seem to get the fries right no matter how many times I ask. It's always the same story—lukewarm, limp, and far from the crispy, golden fries you’d expect. I’ve even tried emphasizing that I want them fresh, hot, and right out of the fryer, but somehow they always miss the mark. It's disappointing because everything else is usually on point, but the fries? They never quite live up to the standard, and it leaves me walking away wishing they'd put just a little more effort into getting them right.

Ryan Banan

Wait times are alright. Came in around 11:05 , wait time was around 35 minutes which is kind of normal for me coming in so late. Asked for a sweet and spicy bacon burger with lettuce pickles and tomato’s, but they forgot the lettuce pickles and tomato’s. Everything else is alright I guess, probably better off going to another whataburger though because if they are messing up orders at 11PM when there’s no customers then they are probably messing up orders even more at rush hours lol

April Sanchez

Service was VERY slow for a simple order, but the employees were very nice. Atmosphere was fine and it seemed clean, but we noticed a lot of flies. Our burgers were both fine. I love that you can get the onions grilled, but wish there were more pickles. (And yes, we requested extra.) Not displeased with this location in particular, I've just noticed that all Whataburgers seem to be pretty slow even when you order ahead through the app.

Ross c

Slow slow slow. I don’t know why but this palce seems to prioritize drive thru. People are sitting on the restraint for 20-30 min waiting on a burger and fries , saw one guy finally give up and get a refund. It’s 2pm it’s not even lunch rush Finally get my order and there no fries in the bag. Doesn’t seem like anyone is a leader here and is taking charge of things up front

Terrible service. Came inside and after waiting a few minutes she said she would be right with me. Waited a bit more at which point more customers walked in and she took his order right in front of me. I told her I was in line and she didn’t even have a clue, called the manager in the parking lot and she did apologize and said come thru the drive thru we’ll make it for you, all I wanted was 1 sandwich. I’m thinking at this point this SHOULD be complimentary after watching a guy get his order taken right in front after I had been waiting for a while, wait 15 minutes in the drive thru just to be told that I have to pay and wait. Immediately left and went to Popeyes and got a sandwich in 3 minutes. That’s all I wanted! I won’t be going back anytime soon.

This place supposedly shuts down the right side of their drive thru at some point in the evening, but they fail to communicate this with customers and actively ignore the right side as they only take the left side. I was skipped 3 times before, and the small acknowledgement I had was someone taking my side saying wait and then proceeding to take the other drive thru. Infuriating and I took my business else where. You ought to work on communicating with people to pull around and go to the other drive thru at the very least.

We waited for our food in the drive thru for 40 minutes. FORTY MINUTES...for one meal and a kids meal!! We pulled right up to the speaker to order, there was not a line there. When they finally brought our food out, we mentioned how long we had been waiting. Instead of at the very least, an apology, the kid responds with "I can't control that" and walks off. And I guess my fries were sitting in a bag that whole time bc they were cold. We would've 100% left without our food if we could've gotten out of line, but you are literally trapped there when in the drive thru with others.

Albert Munguia

She had attitude when I asked for lemon pie then she replied "out of lemon!" Walking way then I immediately requested, any other pie? Anyways I had to walk back inn to the establishment for a missing apple pie.

Evan Garber

I love whataburger, always great service. Except this location, drive through line is 20-40 minute wait at anytime of the day. Cashiers will pocket extra cash. Paid 20 bucks today, for a number 20 whatameal. Which was 8.77. I received only .23 cents.

J SAL13

I think the picture says a thousand words on the quality this location provides. A few pieces of lettuce, cold burger, cheese looking like its been on a counter for a few days. Who ever is on the back making the burgers should get additional training. This makes me so mad that I want to go back and throw the burger onto the windows so it can slowly slide and smear the window and hopefully with the solid cold fries break it. This is ridiculous and I honestly feel the quality went down the drain since it got bought out by someone in BDT Capital .... smh 2 thumbs down

Hugo

I’ve been coming to this specific location for years now & I’ve noticed a shift in lower quality service as far as speed & accuracy. Prices have gone up & the quality of the food & service has gone not even slightly down…but waaaaay down. I want to keep coming back because I’m a huge fan of the establishment but with the direction and quality of the restaurant not just this specific location but majority of the restaurants in Houston. Hopefully 2026 changes happen to keep customers like me & many others to keep coming back in the future

Michelle Avila

For fast food this place is slow. I MEAN REALLY SLOW. Clearly management does not have a strong presence at this location. Sitting inside the restaurant waiting forever while four of the staff are sitting in a booth laughing and cutting up. Crazy.

B C

Well it started of with me going thru the drive thru. The person helping me was not an English speaker. I had to repeat my order multiple times and somehow still got it wrong. Quality was really the worst. Some how they burned every single fry in mine and my daughters meal. So burnt that they snapped in half. Also my kid has issues with lactose. They put cheese on her meal. They gave us a tea with no ice and the tea was hot. I think if they hired English speaking Americans who speak clear this may not have happened. Maybe #ice should check this place out. Also the smell coming from service window was so foul. This place needs to be audit by corporate. I plan on going to the top with this and I'm doing my part to contact ice.

Kahlil Allen

The time from ordering your food to getting to the window to pay and get your food is entirely too long. I waited over almost 20 minutes in line just to get my food. A time before that I couldn’t even get my order taken at the other drive thru speaker even when they have a sign that says both lanes are open. Worst What-A-Burger I have been too and experienced in TX.

Justine Frisina

WARNING!! HEALTH HAZARD!! I am by far disgusted with this place. Ordered a unsweet ice tea… and I took a sip and saw something floating. When I pulled it out with a fork out came a huge thing of slime. I immediately started gagging. Not only is this a health hazard and disgusting I am also pregnant. Not to mention they forgot the gravy in every single box of the three tender meals I ordered. But that’s not worth a review. It’s the mold for me. Do not eat here. They obviously don’t follow health protocols. They aren’t cleaning their machines and changing out the tea daily so I’m sure that goes for the coffee as well. Who knows what else is growing and happening in there. Sad that me and my family with kids have been eating from this location for over a year now. This is the first time I’ve ordered a tea. Will not be eating here ever again. Will be posting on yelp as well.