Isaiah Guerrero

I had ordered boneless wings but for some reason got popcorn chicken. Will not be ordering these again.

Joshua Rodriguez

Time and time again I try to give this location a chance, but they’re always just seeming to miss the mark. Everything was going great until my wife told me she felt her leg wet as we were driving home with our carry out order. Next thing you know there’s ranch dripping and tearing out of the corner of the bag. My car seats are stained so who will put forth the bill for the detailing? Food also spilled out from the fries since they’re always just in a plate. Highly disappointed that they didn’t give me a receipt in the bag for me to be able to make a complaint online. That’s very smart to not include them to try to avoid responsibility. Pictures included of the ordeal.

Jonathan Herrera

Wings were flooded in grease. Usually don’t order from Kyle because they aren’t great but this time I was in the area and decided to place an order. Big mistake. Bag had grease on it too, didn’t even want to put the bag in my vehicle. Take notes from San Marcos they do it right every time

Emily Hernandez

Just had the worst experience with one the guys who works there, who I’m guessing is the manager. He is just extremely unprofessional and so rude. The way he speaks to people is honestly gross. Ordered a 50 pc family pack and 25 were the wrong flavor. Called and let them know, spoke to Marissa who was great and helpful and asked for a refund. Not even 5 minutes later we got two back to back calls from some guy. Saying we needed to take the order back in so they could see where they messed up. Then was super rude and disrespectful to my dad on the phone. When we take the order back he snatches it from the counter in front of me and rudely says it’ll take5-10 business days. Idk if he was having a bad day or what but damn, get it together. The yelling from the kitchen to the front is rude. Acting like you own the place is crazy.

Tiffany McMurray

This Wingstop never refunded my canceled order, August 3rd I placed an order, was given an estimate for how long it would take, went to go pick it up and waited past the estimated timeframe, and waited… the other customer in the restaurant explained to us they had been waiting for an hour for their order, so we explained to the staff we will not be doing that and to just cancel the order, we were told it will take 3-5 days to refund to hit account, we understood.. I called around August 12th asking where is my refund, I was informed it was never submitted and it would be processed, it is now August 16th and nothing, they basically stole from us , we were charged for an order, we never received it and it was never refunded. Be aware and cautious of giving this place your money.

Delmi Ibanez

I received around midnight today from an employee at your Kyle location. During the call, I was informed that my number would no longer be accepted for placing orders due to an alleged prank call supposedly coming from my number. I want to clarify that I did not make any such call, and I have a screenshot of my call log to confirm this. It’s concerning to be accused of something without any clear proof, especially when your team is not 100% certain of the caller’s identity. I respectfully ask that this matter be looked into and that my number not be unfairly blocked from placing legitimate orders in the future.

Karina Alvarez

Never again, the service terrible. I work in the food service and it made me grateful for the staff I have. They didn’t care and while I was there the cashier was disrespectful to another customer who was trying to get her order fixed . Not to mention I waited an hour for my take out order to be remade because it was wrong only because they forgot about it and when I would ask they would go hide in the kitchen or completely ignore me .

Sandra Gonzalez

Waited whole 30 minutes just to get dry wings with no type of flavor or sauce. My fries were cold and old, my corn was burnt didn’t taste the same! I wanted a refund but the person at the from didn’t want to give me my money back. I waited in line for 15 minutes just for him to tell me he couldn’t give me a refund. Plus I had already waited the 30 minutes. So unacceptable. Seems like they were just playing and taking their time. Please i would still like a refund!

Frank morales

I received an order a while ago and the truth is that it was a disaster, a warm soda without any ice, and an order that I almost had to wash to eat, it seems that they threw pepper at it to get it out quickly... a total disaster.

Brett Noble

This place sucks, have seen it steadily decline the past 2 years. Still come here for name brand Wingstop recognition but have had to wait 30+ mins on multiple occasions for an online order that I purposely showed up late for knowing they are constantly running behind. That’s to say that their online orders are easily running 30mins-hour behind during dinner time. Pair that with an unattentive staff, dirty restaurant with trash on the floor, and management that doesn’t seem to care, I won’t be returning here.

Daniel Britton

Waited over 30 minutes for one basket order. I watched 18 to-go orders leave before I asked to speak to the manager. The employee asked me why. Didn’t know I had to get approval from an employee first. Restaurant was absolutely filthy.

Jorge Landa

Hello, today we ordered the cajun meal deal and not sure if your seasoning was mixed wrong or what but it was extra salty... my wife didnt eat her tenders and the sandwich was just as bad... the crew was friendly and fast.

Javier Benavides

Food took an hour, dine in tables and floor were dirty and looked liked it hadn't been swept all day. I had to wipe down my own table to eat. Drink station was wet and sticky. I know it's a wing place and some grease is expected but walking around the restaurant felt like I could slip on oil. I won't be coming back.