Sorry... It's Jack in the box I have a hard time giving five-star to any of the major chains. This one however is never too busy and I'm always out of there in just a couple of minutes. And with Jack in The box, you get what you would from any other Jack in The box. San Diego is going be the same as a Jack in The box in LA. Like processed assembly line meals...not terrible, but decent. #value_menu

Sam Saavedra

The staff here are typically always very kind. However 50% of the time I come here, my order is wrong. I ordered a regular sized combo, and they charged me for a large. I asked for crispy chicken and they gave me grilled. Nothing is wrong with the food. It’s just not what I ordered.

Nancy Beasley

The burger was very dry. My drink order was wrong. The staff acted like it was a burden to serve us.

There was a staff that I was trying to ordered online and I ask her to help me but she didn't.why? Why don't you care about the costumer?

Alexis Flores

Had me waiting for ever I ended up leaving since they dnt even acknowledge customers I definitely won’t come back to jack in the box ever again

Luis Castillo

I ordered through the app, they have me waiting and there are no customers, 2 in the drive-thru and one eating, it's 4:45pm and the three male employees are chatting

B P

They close at 3:30 AM and I pulled through the drive-through at 3 AM on the dot and was told they will not serve any food. Only drinks and desserts. Sounds like they are some lazy workers.

Conner Game

Took me 3 min to get the lady running the drive through to understand that I didn't want cheese and to swap bacon for ham on a breakfast sandwich I still got cheese on the sandwich, I had to ask from my drink after I got my order and after getting home I realized they never gave me the milks for my kids meals. Every time I come here it's some odd problem.

Fred Knichenbocker

$16 for a terrible burger and 7pc stuffed jalapenos, and they gave me 7pc chicken nuggets instead. The most fulfilling part of this experience was throwing it in the trash.

Lacy rose

went last night twice, once at 1am and tried once again about 30-40 mins later, sat at the drive thru for over five minutes, no one came to the speaker, went up to the window saw no one in there but all lights were on, heard tons of beeping coming from inside, drove around trying to find somewhere else to eat for 30 mins, ended up trying again after failing to find other food since i live one minute away. i again sat at the speaker for almost ten minutes, expecting to atleast hear someone say they’re cleaning or anything. nope nothing, pulled up to the window again for another five minutes and saw absolutely no one but still heard lots of beeping coming from inside, i was worried at this point because i hope the employee was okay in there. other cars were trying to go through and none were getting served. i’ve been here many times at this hour and they’re always there to take my order so not sure what happened. i work in food service and atleast would be checking if customers are trying to get food so i can tell them we can’t take orders at that time, if that was the reason.

ThatGuyOvuku

Did not get served within 20 minutes of being there, while many drive-through customers were being treated first while I and my family were ignored. Many of the tables were filthy and unclean. What I was assuming was the manager, since she was bossing everyone around, was very rude and very unprofessional, even to the point where she would tell her co-workers “I’d kill you” in front of a customer (myself). She continued giving us attitude throughout our experience. She also did not know how to operate the cash register, also seemed to not be able to count money properly. Atmosphere and energy in this Jack In The Box was very unsettling and uncomfortable. The whole time all I heard was bad mouthing about other drive-through customers out loud while I’m trying to eat in peace. The food was also not properly cooked well. The burger patty was still cold and pail. The soda seemed to be mixed with water, had no taste at all. It’s such a disgrace and disappointment that a corporation can continue to allow such a foul behavior within their company. The management here is clearly the issue. As she also does not train her staff properly. I would not be surprised if I’d get food poisoning from this place. Someone needs to shut this place down or make many huge changes within their management and staff. Very disappointing.

Wes Davis

My daughter placed a mobile order and they couldn't even follow the customization on her food. Not to mention her food has the font counter custom lable on it. She gave her food away to her cousin. And also the fries were cold like they had been sitting around for awhile. I thought the slogan here was " we don't make it till you order it"?

David Hughes

Are you kidding me? where did you find this "employee"!? I've never been treated so rudely and badly by a restaurant employee in my entire life. not only that, but they got my order wrong. To be honest with you, I don't think I'm going to eat the food. I don't trust it it hasn't been tampered with. After waiting for over 5 minutes for someone to take my order, (when I saw three cars in front of me get served) the rude hostel irritated attitude that spewed from the person at the window was just unbelievable... I will definitely not be back, to be honest with you. I don't know if I'll ever go to any Jack in the Box after this. I added the Supreme croissant and added sausage they charged me for it but they didn't give it to me

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