Taco Bell

Ruedas F

Worse customer service ever, the guy in the drive thru was having a conversation with some girl took a long time until start talking people orders, making everyone Waste there time and just really bad experience. Couldn’t get out of drive thru some people behind. Never again waste 30 mins of my life in this bad place

Oyantay Alvarez

I made a mobile order and when I arrived in the drive thru I was the ONLY person at the restaurant. Nobody else in the drive thru and no one inside. I was told I had to wait a few MINUTES. After I waited about 4 min I went inside (that’s how I know it was empty) and asked the manager in the back about my order and told her I was on a lunch break. She responds with there’s only 1 person and they are in the bathroom so I had to wait. So much for fast food it took me like 17 min to get my order. The manager was condescending telling me there’s nothing she could do and I asked if she at least started the order because it was a mobile order. She then gave me a side eye and went to make it. Taco Bell needs to get their act together and stop trying to run stores with 2 ppl to save money.

Adrian Valentin

Pretty sleazy store… dirty tables, bathrooms, people taking up the tables, just sitting around… all in poor taste.

Alexis N

We went through the Drive-thru ordered our food. Didn’t have the “new” items on the menu that was showing. The okay that’s fine. We were the only ones in the drive thru. When we got to the window to pay cash, we handed it to her. She then asked us to “back up past the yellow pole “. Which was ODD. no one’s in line and now we can’t see our drinks or food being prepared. Then she sticks her arm out the window telling us to move forward.. weird. She hands my husband the food and he’s trying to ask for fire sauce and I then ask why she had us back up out of view. She said “because my manager asked me to” with an attitude smile on her face. Didn’t even allow me to reply or say anything and shuts the door and then opens it hands him 4 sauce packets. Cool. We left . As soon as we left I thought maybe we should check everything because it seemed so odd. So we parked in front of Taco Bell. As we put the straw in for my drink it had 2 little ice squares. Then to realize after taking a sip it has been sitting OUT for god knows how long. It was SO watered down and thats why it had 2 ice squares in it. GROSS. we continue to eat, his tacos had meet they were fine. His crunch wrap had NO MEAT! My burrito had NO MEAT and was filled with RICE !?! It was horrible. I only ate half. This was the worst experience at any Taco Bell. I WANTED MY MONEY BACK BUT I KNEW THEY WERE GOING TO PUT UP A FIGHT ! especially with all that attitude when we were approaching! I literally walked outside of the parking lot in the front of Taco Bell and THREW it away. Went across the street to the REAL Mexican restaurant and ate inside with the BEST dinning experience. I will never come back to this location! Make it right Taco Bell - I’ll fix it once you fix it

Carol Reynolds-Srot

Didn't have apple empanadas but had them on the menu.

Cary Castiello

I just came out of there with my family, the place is dirty, floors sticky, the place smells very bad, homeless people sitting there without any food, just sitting, the food ,when they gave it to us, was cold and not fresh at all,only 3 employees working including the manager, when we had the first bite it was disappointing and horrible to taste food that is been sitting there previously done because they lack of employees and overall the place is filthy. Health department and food administration should come and take a look at this place.

Code 4 Private Security

Date of Visit: December 16, 2024 (Morning) @2am I had a very disappointing experience at this Taco Bell location. The drive-thru service was incredibly slow, with each vehicle taking approximately 30 -45 minutes (or more) just to order and receive their food. This level of inefficiency is unacceptable for any fast-food establishment. If I were the franchise owner, I would seriously reconsider the team operating during this shift. It’s clear that something was seriously wrong—whether it was poor management, lack of training, or just a lack of effort. Not only is this frustrating for customers, but it’s also a waste of resources and money for the business. I highly encourage the owner to review the surveillance footage and assess the situation. Your staff’s performance during this timeframe is likely costing your business money, customers, and reputation. Immediate changes are necessary to improve service.

Jonan Pena

I wish I could leave negative stars, I ordered 10 minute’s ahead of time online before my lunch And I drove over there to pick it up on on my 30 minute lunch break To get the food and they still didn’t have it ready so I waited 20 minutes out side the Restaurant because the window cashier told me that they would bring it out to me after growing impatient. I went inside to see where my order was And no one would attend me they would look at me constantly, but not say a word until another person walked up to the register and said something very vulgar. Then they paid attention to me and then they said they gave away my order to someone else and I had to wait Additional 20 minutes to receive my order.

Nicholas Rushing

My order was incomplete and I left without verifying what was in the bag because it felt heavy and I was trusting they got the order correct, sure enough 2 of my tacos were not in the bag, i returned the next day to inform the manager and he was very unhelpful, i've never had an experience where the manager does not trust that I'm being honest with reporting my items were missing. i guess he thinks I ate the entire order and just want to get free food. They have no sign that you have to verify the order before leaving and I cant believe thats any type of real policy for this situation. I would say I will 100% do that in the future but since I've been ripped off on the value of my order I won't be returning, not a happy customer at all and this was not a good way to handle customer service

Samantha Michelle

I waited for almost fifteen minutes after ordering at the kiosk for a freeze. One drink. There were no customers in the lobby, only me, and drive thru wasn’t busy at all. I counted at least 8 women behind the counter, and not one bothered to give my drink. No one told me that they were out of the drink I’d asked for. My wife had to come in and speak to them in Spanish for any service to be rendered. The entire crew stood there and stared at me until my wife came in and got my drink for me. This is a shame. It used to be such a nice place. Stuff like that lets me know that Taco Bell is okay with customers being ignored. I’m sure it’s not always like this, but whoever the boss is there right now is not handling their job very well.