maria gonzalez

First time I came in and the lady she was very mean, WHY SHE WORKING ON THI PLACE?! She have bad actitud I love dunking donut, and the donut was hard. I don't came back

dave blank

The service here is very subpar. I walked in. There was nobody else in there. I stood there waiting for someone to acknowledge me. There are three employees standing over by the drive-through window. I can hear one of them is clearly taking a drive-through order. I kept waiting & finally one of them said I'll be will be with you in a minute. Kept waiting, kept waiting, I got tired and walked out.

Astrid CM

Terrible Management. The manager Is an extremely rude guy. I would not recommend anybody to buy in such a terrible place I ordered 3 items and they serve me 1. So I told them I just needed the two other, you would t thing this is a big issue right? Well this guy came to me with a very bad attitude telling me “you ordered just 1” and rolling his eyes at me, with a mean tone. I told him to not come with that attitude and he closed the windows at me. A very rude person that should NEVER be in charge of any establishment with that attitude

Carlos

Hate writing reviews, but corporate needs to step in and retrain this team. As someone who grew up with a DD on every corner in Massachusetts this was underwhelming. I first ask for 2 avocado toast w/bacon and loaded hash-browns. I ask the cashier for them to be extra toasted, or well done and she told me they can’t do that? Since when?! That’s how I ALWAYS get my order. After excessive wait time the toast is given to me and the order is wrong and cold. No seasoning, no bacon and extremely burnt bread. They go to fix the order and the bacon she put on it was cold as well. I’m not understanding how the wait time was so long and the food still came cold? The hash browns were warmish. Went to ask for my money back but the lady returned the food to me as I was asking. SMH

faida mohamed

What is up with the morning weekday crew here? Is there a manager in the morning time or do i need to take this up with corporate. They are rude and always rushing things. Hire better people. The Easter African lady who wears a hijab is the only polite and patient person I’ve met at this location. This location is on my way to work which is why I stop here but I don’t know how much more disrespect and attitude I’m willing to take

Angie Johnston

I will never go back after they started cheating me on putting a tip on my debit without authorization!!! Plus asking to heat up the bacon either almost burning my hand or not heating it up!

Matt Edmonds

I came in tonight around 730 to get their six dollar meal deal a bagel, a medium iced coffee and some hashbrowns. They informed me they were out of bagels I said can I substitute the bagel for the bacon egg and cheese croissant I was told it comes with different bacon I said that’s OK I don’t mind and she said well I can’t do that, so I replied, but you said I could save it out because she did it. There might’ve been a miscommunication, but then some Indian voice came over the speaker, aggressively yelling. Whether you could substitute out or not, do not yell at somebody. Zero out of zero.. I hate to leave this review because there’s a amazing young woman that works here but the lady yelled. I hope you lose your job. You’re nasty inconsiderate and weren’t listening to the full conversation. I will not be back.

Francy Cardenas

Very bad experience. The person taking the orders is extremely rude and unpleasant, treating customers with a terrible attitude. Early in the morning, all you want is a coffee and a friendly smile, but here it feels like they don’t want to serve you at all. It’s a shame that Dunkin’ has employees with such a negative attitude. I don’t recommend this location.

Anna M

This is the only Dunkin anywhere near my house and work. There is ALWAYS something wrong with my order. Numerous times I’ve ordered sandwiches with NO CHEESE, only to be given a sandwich that is just bread and bacon, nothing else, no egg; or I’ll end up with a sandwich with cheese on it. I’m routinely given the 10 count munchkins with less than 10 and I ask for assorted with powdered and I’ll either get all powdered or no powdered. I work in customer service so I get how it is, I never expect super peppy service (who can keep that up all day every day) but the service is lacking at this location. If I could go to a different location, I would. As it stands I’ve lessened the frequency of my visits.

Maria Tovar

It was my first time at Dunkin yesterday, lady taking my order in the drive thru was rushing my order and when I got to the window she looks frustrated. Made no big deal about it figured she wasn’t having a good day. I went again this morning and got the same service she rushed my order and had an attitude, once I got to the window I was already upset with the attitude she gave me. To top it off she said very loud and clear “UGH I HAVE A HEADACHE “ like ok I get you don’t feel good but should’ve stayed home instead of bring that nasty attitude to work and let it out on PAYING CUSTOMERS.

Tahlana Smith

I do NOT leave google reviews, so the fact that I’m compelled to is telling. This location is constantly out of half of their menu, however, I can understand that is not the fault of any of the present employees. It’s the service that is the issue. At the drive-through I have gotten nothing but attitude every time I’ve gone. Little mistakes here and there are normal I completely get it. But when I very patiently bring a mistake to their attention and they have the audacity to look and talk to me crazy instead of owning up. That’s insane. I (again) do not leave Google reviews, but I genuinely do not recommend this location until they’ve had some kind of customer service training. It’s ridiculous.

Keron LaShean

Photos tell it all. Why hand over burnt food - 2 sandwiches?!? Absolutely unacceptable drive thru experience picking up after ordering on the app and staff rudely talked over me on the speaker. Both management and all staff need to know.

Ahmed Minhaj

Ordered through Doordash and received the wrong persons order. (Which btw they got that persons order wrong too according to their receipt). Then I placed a request for redelivery, and finally got my order, only to eat half my sandwich and realize the bread had mold. I was appalled. They staff training, lack of hygiene and clear lack of sanitary practices of food safety are highly questionable and concerning to say the least. Absolutely terrible and never returning.

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