NeoCi

Happy coffee! First time stopping at this Starbucks with a couple of friends. Walked in about 30 to 45 minutes before they closed on a Friday or Saturday night. Lounging area; 3 diff varitions & cozy. Needed some feedback on a couple of drinks as well as suggestions and staff stepped up to the plate. They were helpful & super sweet all through our visit and when it was time to close, they were just as respectful, courteous and patient.

Albert Santoso

Great and consistent service, nice seating area. It can be really loud when busy. 05/31/25: I did notice earlier today, the drive-thru line was out to Calaveras Boulevard, someone was taking order by the front door while the drive-thru line was empty. Maybe he/she can pay attention next time and move the line further in, so more cars can fit? On that note, people, if the line was that long, just park and get out. You'll get your order quicker. :)

Giang Nguyen

Plenty of room for working with a laptop. Bright (maybe too bright -- sunlight). Bathroom clean.

+16

Devang Mistry

Good store in Milpitas, they have ample seating available inside with electric outlets. The staff is nice and friendly, they have a drive thru as well.

+8

Stephania Gutiérrez vallin

I've arrived several times between 4 and 5 am and it's always closed. I can't order my drink through the app because it's a special order. I don't know if the schedule says it's open at 3:30, but it isn't.

They made my order incorrectly and when I arrived back to the location they just gave me a weird look when I repeated my order and what was wrong with it. And remade it, I just wasted 10 mins driving back and all I got was a corrected drink.

universalstudioproductions com

I stopped by this Starbucks to quickly use the restroom, planning to order right after — but no one was even at the counter to take my order. I waited, looked around, and when I asked to use the restroom, they still refused, saying it’s for paying customers only. It’s frustrating because I wanted to make a purchase, but how can I if there’s literally no one available to take an order? I understand policy, but a little common sense and courtesy go a long way. Not the friendly or welcoming Starbucks experience I expected.

Dave Ojika

A loyal account holder and customer of many years spending $$$, while in the store asks barrister for some water and the first thing she says is, "have you made any purchase with us today?"- with a stern face. This store should be ashamed of itself.

Soo Kim

The workers complained every time that I need to give them "enough" time to make coffee when I use the mobile order, to place the order ahead. The funny thing is they actually have a drive-thru and they have less time to make the coffee if I were just ordering through the drive-thru. Not exactly sure why they’re giving the attitudes, but hope that the site manager figures out after seeing this posting. I assume they do this for everyone who uses the mobile order. I have not seen anyone else complaining about this in all starbucks I've been to from San Jose all the way to San Ramon.

Adam Rivera

Even though I live within a half mile of this place I’d rather drive to a better location at McCarthy Ranch or Dixon. Today was another reminder of why I will never step foot in this sbux again. I came to meet a friend for coffee before going for dinner and while I was waiting for my friend to arrive I asked to use the restroom and the person at the register asked if i “made a purchase yet?” And I let them know not yet because I was waiting for a friend. The employee said I need to make a purchase to use the restroom. I then asked for only a cup of ice and was again met with “you need to make a purchase first”. The fact that I couldn’t even get a cup of ice I didn’t argue I simply said “okay” and walked away. I stepped outside and told my friend we are not meeting here. I will never come to this sbux again and will absolutely inform everyone I know to avoid this place. The crazy thing is, I worked for Starbucks for 17 years from 2005-2022 and never in my life rejected anyone from using the restroom or a cup of water or ice. I was there through so much change and the whole Philadelphia incident but this is off the wall. I’m just getting out of work and dressed in business casual attire so there’s no way they would think I was a transient so to be denied like this is completely disrespectful.

Keneisha Pennyman

⭐ 1-Star Review — Starbucks on Calaveras Blvd I’ve tolerated a lot of small issues from this Starbucks location over the years—missing extras I paid for, mobile orders never quite right (no caramel when I ask for extra, no ice when I ask for extra), and I’ve always let it go. But after today, I’m done. This morning was the final straw. I placed a mobile order from home, and by the time I got there, it was marked ready. The intercom system was apparently down, which is fine—but the employee taking orders outside was standing so far from the entrance to the drive-through that I had no idea he was even working there. It looked like someone chatting with a friend. There was no signage, no cones, nothing. So I drove in like normal. When I reached the window and politely explained what happened, the employee didn’t even look to check if my mobile order was ready. He stared me dead in the face and flatly said, “It’s not ready.” No confirmation, no effort, nothing. Then he told me to leave and go back through the line. I get it—yes, I accidentally skipped the line. But I explained the misunderstanding, and there was zero attempt at understanding or resolution. The bare minimum would have been to check if my drink—which was already marked ready—was sitting there. To top it all off, if your intercom is down, your mobile orders should be handled more carefully. Don’t keep it business as usual when your systems aren’t working properly—and definitely don’t position the outdoor order-taker so poorly that people can bypass the process without realizing. I’ve worked in customer service. I understand mistakes happen. I didn’t show up angry or rude. But this was bad service, plain and simple. And after consistently letting small things slide, this was the moment I decided to just leave my drink and never go back again.

Jowonder Mli

April 2023. .. this is 8th customer service complaint in 5 months on this store. This Was a great store. Now a poorly run store. Male employee ( tall, bushy hair, rim glasses, and bad breath) yells at customers and taking his stress out on people. At point of order, can hear him nor can hear you. Mind is elsewhere as repeated order twice. When asked for help..he snaps at customer and is rude. Maybe it is color of my skin..Maybe my race..Maybe management encourages this behavior..but rudeness and arrogance is color of the day. What a difference a few miles makes. In 2227 Broadway, Redwood City, CA 94063 Place packed with humans..and some 🐕 Busy..hustling..busling next a 3000 person conference. Nnnooooo yelling.. No rudeness.. No concerns about color or creed.. awesome.. maybe the Milpitas store is the corner case... picture from Redwood City