Yoooo the service is WAY better and food is good!!! Never have had a long wait and now super happy to go to this location. Great turn around from a year ago!

Yoooo the service is WAY better and food is good!!! Never have had a long wait and now super happy to go to this location. Great turn around from a year ago!

Yoooo the service is WAY better and food is good!!! Never have had a long wait and now super happy to go to this location. Great turn around from a year ago!

chipotle is the best thing In The whole intire world and it never hurts me and I always want it for breakfast dinner and lunch and all I think about it a burrito and how good it is and if you want …

Very fairly priced. Lovely sized portion. Good choice of food. We had a chicken bowl each. Lovely food. First time visiting and would recommend. Pleasantly impressed

Very fairly priced. Lovely sized portion. Good choice of food. We had a chicken bowl each. Lovely food. First time visiting and would recommend. Pleasantly impressed

Very fairly priced. Lovely sized portion. Good choice of food. We had a chicken bowl each. Lovely food. First time visiting and would recommend. Pleasantly impressed

Very fairly priced. Lovely sized portion. Good choice of food. We had a chicken bowl each. Lovely food. First time visiting and would recommend. Pleasantly impressed

clean, best service, good taste. food lover can visit this place. very convenient location and reasonable price. try to go on non rush hours.

clean, best service, good taste. food lover can visit this place. very convenient location and reasonable price. try to go on non rush hours.

clean, best service, good taste. food lover can visit this place. very convenient location and reasonable price. try to go on non rush hours.

The service was great and it was so skibidi sigma with grimace shake rizz down in ohio. I would most definetly recommend.

We had lunch at the outlet right below the Empire State Building. The food was tasty and fresh vegetables, beans, tasty rice and all that tossed into one big salad bowl and a wrap. If you are a v…

Kin

It can get quite crowded during peak lunch time - occasionally certain items (ie chicken/ rice) will run out, which forces me to pick more expensive alternatives The dining area is a bit loud at times with lots of people eating, so try to cover up.

Christopher Ryan

This is a very clean and well-maintained location with great staff. There is a lot of turnover but the staff have always been very kind. The food is fresh and tastes great. I highly recommend this location before major events at MSG!

Ruth A

Chipotle is always a solid choice when you want something quick but fresh. I like that you can customize your bowl or burrito with plenty of options, and the portions are generous. The food usually tastes fresh, and I appreciate that they offer healthier choices compared to typical fast food. That said, the lines can get long during busy hours, and sometimes the consistency in portion size depends on who’s serving. Overall, it’s a reliable spot for a tasty meal at a reasonable price.

Navaneetha uppu

They had everything available. The new chicken alpastor is good. Guacamole is extra. Burrito on the side is extra. Portion size is reduced for a bowl. The employees were not putting even a spoon of everything ordered. Chipotle is no more a poor man's food. Coming to the place, decent seated space for newyork public. Restroom is available for use to the public. Drinking Water is available. Overall tasty food.

Patrice M Foster

First impression, this restaurant has potential only these major turn off. Although Love the fact they wear gloves, I can't overlook not remove the gloves and hand on the counter, touching money in between. Just ask to change gloves. Food brown rice and chicken were cold, but well seasoned. Clean store.

+8

I really don't get negative reviews for Chipotle locations. After visiting Chipotles in different areas, I'd say the establishment is pretty consistent when it comes to food and service. If you're …

they didn't give me a water cup and I was dehydrated after purchasing a bowl. They wanted to charge me $4 dollars for a water bottle after paying $20 for my meal. Everyone should give free water…

I frequent this location for work. You get your food fast, and the food is decent. During rush hour, the line can reach the door, but the wait is never too unbearable. The service is just okay. Som…

Hit or miss during the evening. Often out of key ingredients (about 50% of time). Staff about the same, some very welcoming while others are just angry. Restaurant, table and behind the counter are usually a literal mess. If I had higher standards I would have stopped visiting by now.

Mike Reviewed It!

Bae and I split a chicken bowl extra guacamole (#the_guac_is_extra). We had some time to kill before our after work movie. Place was packed on a pre NYE night. Lots of tourist. Bowl was really good. Fresh. Although I did find some crushed chicken bones. Good thing I didn’t chip my tooth. Actually really happy about that. Didn’t know they still kept the bones in the chicken. Got a pic of the bone for evidence. That is the reason for the three stars. Otherwise the meal was satisfying.

+5

darshini gosalia

Disappointed at a Landmark: A Frustrating Experience at Chipotle, Empire State Building Visiting the iconic Empire State Building should be an exciting moment, especially when grabbing a quick bite from a trusted brand like Chipotle. Unfortunately, my recent visit left me with frustration and disappointment — not what anyone expects at one of the most famous landmarks in the world. I stopped by the Chipotle inside the Empire State Building to pick up my usual veggie bowl. Normally, I pay around $15, including chips and a dip. But to my surprise, this time the total came to $21.00 — for a simple veggie bowl. That’s almost $6 more than what I typically pay. Even more surprising, the beans were out of stock, so I asked for queso instead — which is usually just a $1.00 add-on. When I asked the cashier why the total was so high, he rudely responded, “I’m not bothered,” and said he charged me extra for the queso. Instead of $1.00, he added $3.00. Trying to keep calm, I then ordered chips and salsa. My final total was $18.00, but I still wasn’t sure where the charges added up. When I asked for a spoon at the end, the cashier showed me attitude again — clearly uninterested in helping or making things right. This isn’t just about a few extra dollars. It’s about how customers are treated, especially at a tourist-heavy location like the Empire State Building. People from all over the world visit this site, and this kind of behavior can leave a lasting negative impression. Chipotle is known for its consistency and customer service. But this experience left me questioning that reputation. I hope the management at this location takes this seriously and ensures better training and customer care — because small interactions can shape big opinions, especially in a place as iconic as New York City.

+2

Stacy

As a vegetarian, Chipotle is usually one of the few fast food places where I can count on a decently balanced, satisfying meal. This location missed the mark. The first employee I interacted with seemed like she really didn’t want to be there. I felt more like I was intruding in her house than ordering food. I asked for brown rice, she gave me white. I let that go, not the end of the world. But when I asked for black beans (the only protein source I was getting), she gave me a tiny amount. When I politely asked for a little more, she added maybe a tablespoon, as if beans were a rare commodity? End result: I had a bowl with mostly white rice, barely any beans, and a pool of bean broth at the bottom. So much of it leaked out that it soaked through and ripped the paper bag. Super messy, not satisfying, and definitely not worth the price. The one saving grace was the second person down the line, who was pleasant and much more generous with toppings. I didn’t even have to ask. But it’s disappointing to walk away with what was basically rice and vegetables swimming in bean broth, with hardly any actual beans in most bites. There wasn’t a line (I came around 7 p.m. and it was raining), so I can’t blame a busy rush, though maybe they were tired near the end of their shift. Hopefully it was just a one-off and not how vegetarian orders are typically handled here.

I just order a salad with carintas cheese tomatoes salsa. The bowl was not even half full. I ordered this many times and have never got served so little. Huge disappointment.

I just order a salad with carintas cheese tomatoes salsa. The bowl was not even half full. I ordered this many times and have never got served so little. Huge disappointment.

This store is horrible, bad customer service and they couldn't even get my order correct and supposedly the "female manager" was the one making my order. She forgot the rice that was supposed to co…

This is the stingiest Chipotle ever. They consistently give less than half a spoonful of the ingredients. I walked away with the world's smallest burrito. I haven't had this problem at other Chipot…

they won't give you a water cup and their soda machine is down 10 months out of the year. bad portions and understaffed

they won't give you a water cup and their soda machine is down 10 months out of the year. bad portions and understaffed

way too many beans. I asked for white rice, chicken, black beans and cheese. I don't know what was going on at the chipotle when my burrito was being made, but someone did NOT get the assignment. W…

Sitting here at the 34th and 8th Chipolte waiting for some friends and in the 20minutes I've been here, no one has bothered to clean any of the tables, just amazes me!!!

Three times! I highlight. The last THREE times I have eaten there. The rice was undercooked! Three times I have been letting the cashiers know about it. Nothing has changed. Most of the time, the li…

I was in the line waiting for service and was no pico and the person who takecare me wen to get the pico tomato and my food was sitting there about 3 to 4 minutes but the worst part is the double cha…

I was in the line waiting for service and was no pico and the person who takecare me wen to get the pico tomato and my food was sitting there about 3 to 4 minutes but the worst part is the double c…

I was in the line waiting for service and was no pico and the person who takecare me wen to get the pico tomato and my food was sitting there about 3 to 4 minutes but the worst part is the double c…

I was in the line waiting for service and was no pico and the person who takecare me wen to get the pico tomato and my food was sitting there about 3 to 4 minutes but the worst part is the double c…

food specially hard chicken my tooth gums get bleeding .i am having now gums problem because of that chicken.please chipotle team tcare of that

food specially hard chicken my tooth gums get bleeding .i am having now gums problem because of that chicken.please chipotle team tcare of that

DO NOT GO!! They don’t wash their lettuce!! CRAWLING LIVE BUGS !! I left my house early to make sure to get to this location on time so I can grab food before work. 5 minutes before I clocked in I open my bowl to dig in for a bite, just to realize there was BUGS on my lettuce! Not 1, not 2 or even 3! There were about 5 CRAWLING ALIVE BUGS on my lettuce!!! For a food industry spot to have there workers place bad lettuce onto display to serve guests without seeing any of that would be another reason why I would NEVER come back here, IMAGINE what else can go wrong!! I had to use my 30 minute lunch break off work to return to this location just to get a refund, terrible!! DISGUSTING!! UNSANITARY!! CRAWLING BUGS 🤮 I’m glad I also looked too because if I ate without looking I’d probably could’ve gotten really sick as well! If I can rate this Chipotle a negative 0 I would!!!

Josh Wright

Truly the worst staff of any Chipotle location. The cashiers are incredibly rude. Twice I have come and they have run out of kid’s chips. Unlike other locations, which give the bigger chip bag, this location expects you to pay full price without getting a side. Do better.

JD

The workers don't care, the portioning of ingredients is inconsistent, and the quality of food is just poor. Utterly favorless without pouring jalapeno tabasco sauce on every bite. Chips were soft, certainly not fresh. We purchased a fountain drink at 11:30AM to discover the ice machine was not working. We weren't informed of this nor was there any sign on the machine. I would not have purchased a drink had I known the drinks would be warm. Poor management. Also, it smells weird in there.

Terence Stukes

Cashier messed up my order. At the counter at 6:58pm on 9/11/25 she was with her manager on duty we she typed the order in wrong than over charged me add everything to one receipt. And the manager who seems like he was in love with her agrees with what she did. Instead of trying to make the situation right. Chipotle really needs to teach their employees better customer service. Will be take this to corporate office. About there manager and employees dating on the job and not hearing the customer when I’m tell you , that im charged twice wouldn’t recommend this chipotle to anyone stay far away from.

Christin Barrett

So not worth the money. Where is the rice. I’ve eaten here twice and the portion size is crazy. You actually have to ask for extra and then pay $20. They need to keep their utensils stocked. Atleast the first time I went they made the food look like something after I said it looks funny. They told me about the survey for free chips. Yesterday I paid $2.00 for chips that taste old. Get better service, better portion size. CAVA is better y’all.

T A (SincereTee)

Not a great experience. We thought they was short staffed. Waited 35 min to get a small burrito, with one person in front of me. As we ate our food we noticed bunch of Chipotle workers in the back hanging out. Like 4 people on break? The place is trashy and disgusting. Been here and no one wiped a table. Need to hire more people. No ice, no where to throw trash away.