Pizza Hut
Pizza · Newburgh
Über Pizza Hut
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Was Kunden über Pizza Hut sagen
Pizza Hut in Newburgh receives mixed reviews. Many customers praise the friendly and prompt service, especially highlighting specific team members. However, issues with pizza quality, incorrect orders, and long delivery times are recurring complaints.
Beliebte Gerichte
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Tip: If ordering for pickup, check your order before leaving to ensure it's correct. Calling during peak hours may be difficult.
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Bewertungen von Pizza Hut Newburgh
Very prompt and good portions. I would recommend this particular store.
i’m not to sure what the guys name was working the counter tonight but he was FANTASTIC! i walked in to get my order and i asked if i could get a personal pan pizza added and without hesitation he said yes! i waited in the car with my toddler and he actually brought it to my window so we didn’t have to get out in the rain when he didn’t have to! if i could give him 10 stars for his customer service i would!
I rarely go here, but the food is okay.The pizzas eh I only do it because I get points.I wish they had better quality pizza.But the service is very good.I will continue going to this place
Pan pizza Supreme cooked to perfection. Lots of big chunky delicious ingredients. Crunch on the bottom, Cheesy on top, served hot!!! Really enjoyed!!!
I may not know the names of the team members, but every order I’ve placed has been absolutely delicious. I can’t express enough how much I appreciate the Newburgh Pizza Hut and its amazing team. They have an outstanding crew with excellent leadership, making every experience top-notch. Highly recommend this location!
Ordered a big dinner box and was not receiving the pizza and I was getting the dial tone, I drive over and come to find out that entire side of town had lost power, not pizza hut's fault at all. I was giving an instant online refund and the manager was very professional and friendly.
Order our food when I got home. One of the pizzas was wrong . Won't let that happen again . I'll check before I leave. Great customer service Order was made fast it was near closing time and staff was still pleasant and help, and patient with me ordering as I was checking with those at home as to what they wanted on their pizza's. Via phone text .
First time ordering from this location. Used a coupon. The pizza was good. But they were very stingy with the toppings. Pizza was all crust. I would think a new customer, which they knew I was, they would have tried to make a better impression. By the time I paid the delivery fee and tipped the driver, I could have ordered exactly what I wanted for the same price. The wait time was short. But it was early on a Thursday evening. Probably, not their busiest time.
Ordered personal pan pizza w/wings. Hadn't had their wings and haven't had their personal pan for a long time. Unfortunately when we got the delivery (DoorDash) the BBQ sauce was all over the pizza. I'm not saying it's this particular store's fault. It probably happened on the way here. However really need to come up with a better container for the chicken wings so that the sauce isn't able to leak everywhere.
Pizza Hut has gone down significantly. They barely put cheese on the pizzas, and it's usually subpar. I also think they're pricey for what you get.
My last two orders were below standards. Last night's order had incorrect dip cups, incorrect toppings, incorrect distribution of toppings on one pizza and the entire order was 'warm".
Pizza wasn't good. Crust was undercooked. We ordered the Big Box. Wings were terrible. Very doughy. Bread sticks weren't good either. I paid a tip for them to bring it out to my car, driver's side. I waited about 7 minutes and they never came out. And I was right in front of the door. So I went in and waited at the counter for at least 2 minutes. He finally came over and I told him my name. He took it out of the warmer and put it on the counter. No thank you or any customer service. I almost ask for my tip back since I had to go get it. No, not at all impressed with Pizza hut at this time. We live in Newburgh Indiana
My last visit, no one greeted me, my pizza took an extra 20 minutes from pick up time, and no sorry/communication at all. 5 people working (not short staffed/busy). Had to flag someone down for pickup. Than heard them say we messed that pizza up while the wings were done in the warmer already. Maybe a greeting, sorry, or explanation would have been great. Manager was training another manager for a different location from my ear hustling lol. I don’t care about a mistake, but being the only person in the store maybe everyone else thought I had been waited on. I had to flag someone down to ask how much longer it would be. Reply: pizza is coming out now. Than she walked away when it was out of the oven/ end of the conveyor and came back later to box it. Never an issue here before.
I ordered online at 8pm.. I ordered a fairly large order since my 16 yr old daughter had friends over.. We got two of the ultimate deals which includes “ two medium pizzas. 8 wings. A bread and 2 dipping sauces “ plus I ordered cinnamon rolls.. total was $66.30.. Delivery driver shows up to my door at 9pm with one medium pizza and a order of cinnamon rolls tells me my total is $66.30.. I’m like uhh 😬 your bout 3 pizzas short, 2 orders of wings, 2 orders of bread shy 🙈.. so he calls the store and so did I.. I was told the guy on the phone was new he messed up the order.. said he would remake my order and send it out hot.. Delivery driver shows back up at about 9:55pm.. Still missing a breadstick order, wings are hard and cold.. I have 3 medium pizzas one small pizza.. when I call the store they won’t answer the phone.. I’ve called from my husbands phone they answer then leave him on hold.. please for the love of god.. order from anywhere but Pizza Hut atp.. very unhappy customer-.-
They let everyone order on the app on a Friday night knowing they literally had no supplies to make pizza. As the cashier told me. She told customer in front of me that they didn’t have time to call people to tell them not to come since they didn’t make their pizzas. Where did the time go since you weren’t making pizzas? You could have called. Some of us drove 20 minutes one way to pick up our pizza. Will never ever go back to the newburgh Indiana location. What loser doesn’t order enough supplies to make pizzas for a Friday night???
This store needs to deff work on their customer service and the quality of their pizzas. I tried calling the store twice to fix my app order because the app was not working correctly. My husband went into the store on his way Hine from working 12 hours in the heat to standing up front for 8 to 10 mins to not one employee asking if he needs helped however 4 employees looked at him. Someone in plain clothes was making their own food and helped him all the did was cancel my order so I had to re order it. I finally get my pizza and it's cold and hard. Do better
Ordered 2 large pizzas, they were both cold, with very little sauce and very hard. Usually the kids are able to finish one whole pizza and they had just two slices each this time. The toppings were also burnt. Tried calling the place multiple times but they don’t even respond.
After waiting for 1 hour for my delivery I tried to call the local number for a status update - no one answered the phone. I tried 7 different times. I called again and selected new order and spoke to a person who told me my order was late and was probably on the way. She told me she would check with the local store and then she hung up on me after 8 minutes of waiting without coming back on the phone. After 2 hours I drove to pick up my delivery. Upon arriving at the store, I met the driver who said she was waiting for a 3rd order before delivering my order. The manager offered to take off the delivery charge (a ridiculously insufficient offer since I had to drive to pick up my own order). I finally got my order and found that it had been waiting for at least a 1/2 hour and probably longer than an hour because the food was cold and stale. I had to give the food back and had to ask for a refund - staff did not offer to resolve the poor service.
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Informationen über Pizza Hut
Anfahrt
Newburgh, NY 47630
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Standort
Newburgh, NY 47630
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