Eric Bement

Ordered. Large iced Tea with liquid sugar. Gave me a large ice black coffee with liquid sugar. Not sure how that’s even possible to mess up. Dunkin workers really just gotta take a breath and slow down if it takes an extra minute so be it. Someone wants to be bad that they had to wait then tell them there’s another dunking up the road real simple. Start managing your quality and efficiency. DO BETTER!!!!

OnTheMove

Went once last week to this location for the first time ever when we had no power for 2 days. The drive thru was mobbed and there was one tight parking spot left that I took and went inside. There were 2 customers already eating at a table and a guy who had just ordered ahead of me who was waiting for his order. There was one young lady at the counter taking orders but she didn’t greet me until I spoke to her first. I ordered 2 large black coffees, a sausage egg and cheese breakfast sandwich on a toasted English muffin and 2 Boston Cream donuts to go. Total cost with tax was $15.55. Drove home to find out that my cold breakfast sandwich had bacon on it instead of sausage which I ate anyway. Basically the lukewarm coffees, the breakfast sandwich and the lack of customer service were less than desirable. I only eat donuts a few times a year and it’s always a Boston Cream donut, which these 2 were fresh and tasty. Just wish Dunkin’ Donuts would create a donut container that holds a few donuts that doesn’t scrape some of the frosting off instead of shoving them into a paper bag. The 2 coffees came in a 4pack compressed cardboard carrier, why can’t Dunkin’ make a small box for 2-4 donuts to go like they have when you buy a dozen?!! This place was ok in a pinch (If I hadn’t lost power I would not have ever gone here.) but I will not be back. Take your chances doing business here (the reviews are not good) and bring your patience with you…

It seams like this location is getting worst. Last visit my hot latte was ice cold. the visit before I waited for 25 minutes in drive thru and had to have them remake my latte because it was cold as well. The workers don't care one bit about the orders

sage brouillette

Placed a mobile order at 8:53pm as the store is open till 12am Arrived around 9pm and it was closed. Pitch black inside and no one there. Need my 800 rewards points I used refunded. If you’re going to close early shut off your location on the app.

Damiritzary Amaro

If I could give them 0 stars I would, staff is horrible. Rude and inconsiderate, another costumer had to come out to tell me about the rude things they were saying about me not aware other customers could hear them.

Mickey Lewis

6:30 and their uber eats is shut off already!👎🏻 Another shitty run business like most around here!!

Dillon Duke

Absolutely unreasonable drive trough times in mornings that creates traffic onto the roadway and is a gigantic inconvenience for everyone on Glen Street. This is strictly the managements fault, and I will not be placing any blame on the minimal amount of workers here that are being worked tirelessly. Sad!

Addalyse Mckenney

Just ordered a sausage egg and cheese And it came with no egg lol

Joe Kline

Line took forever and the woman got my order wrong twice. Then felt the need to keep my straw from me until after I was scolded for being a smoker.

Jen

Absolutely horrible. Food is quite often out of date/expired, thorough cleaning rarely happens, old coffee and old food is regularly served. I won't say the individual employees are at fault because they really are doing their best. It's management that's rotten to the core, from the owner Tom Burke right down to middle store managers (with the exception of a select few). Extremely high turnover, people only ever stay until they find a better job so half the workers are always still in training which means orders will get messed up. Just avoid Dunkin altogether.

Victoria K

I am writing this review from the drive thru lane that I have been in for 30 minutes. The car in front of me is chatting with the women in the drive thru window. There is no rush from the employees inside and a male employee has been sitting on his phone inside.

Laci Willette

After sitting in line for 25min on my lunch hour waiting to order. Had issues ordering through the intercom in the worst drive thru possible (Repave the damn thing already). So I had to wait until it got to be my turn at the window to explain and ask if I could just order a bagel quick with my sugar low issues. Just said no sorry. So what do you do when the intercom is down via drive thru or you can't hear each other? You take orders at the window then right? Done it before. Never again. Had to drive across the street and wait another 40 there to get food at Wendy's. Haven't been here in years and now I remember why. If you do the math, yes I was late getting back to work over this.

James Banner

Ordered coffee and it was terrible. Tasted burnt and not sweet how I like it and just sits on the counter. This is suppose to be 3 cream 6 sugars. Tastes like one cream no sugar. I like my sugar. So I wasted YET AGAIN $2.56. As always no one really cares. Profit profit profit.