I'm not sure why the low stars but this location is solid. Clean, friendly staff and placed in a great location. The food was good especially if you just want to grab a quick bite.

I'm not sure why the low stars but this location is solid. Clean, friendly staff and placed in a great location. The food was good especially if you just want to grab a quick bite.

I'm not sure why the low stars but this location is solid. Clean, friendly staff and placed in a great location. The food was good especially if you just want to grab a quick bite.

I'm not sure why the low stars but this location is solid. clean, friendly staff and placed in a great location. The food was good especially if you just want to grab a quick bite.

I don't understand why some reviewers gave this location one star--maybe they came at a different time with a different crew. My experience was solid. The burger and fries were just fine, exactly w…

Whenever I want a good fast food burger Whataburger is my go to place. The burgers are made to order so if you want grilled onions and extra mustard they'll make it that way. If you want triple che…

Nice to have a burger spot that opens late near my hotel. Came here on a Saturday night and the line was busy but it moves. Got a couple of burgers, fries and some shakes to go. Burger was nice and…

Have been to these in other states this is right there with the rest never a bad experience food is great for burger place located in downtown San Antonio so many people wait was minimal bathrooms…

Have been to these in other states this is right there with the rest never a bad experience food is great for burger place located in downtown San Antonio so many people wait was minimal bathroo…

Have been to these in other states this is right there with the rest never a bad experience food is great for burger place located in downtown San Antonio so many people wait was minimal bathrooms…

Whataburger serves a big, tasty hamburger thta is sure to meet the expectations of anu burger aficionado. Burgers come with fries and a drink. fast food, yes; but worth it.

This location was on point 👉 . 1/9/26 .. 6pm.. My drive thur order was a little complicated and the drive thur girl i belive her name was Dulce.. did a good job taking the order.. no errors and repeated the order perfect 👏👏

TravelR

Friendly staff. Food as expected. If you eat in, they bring you your food and condiments. Needs better exhaust fans though as you will leave smelling greasy and the tables could be cleaned more often.

Aaron Villarreal

I ordered my first meal ever at Whataburger on DoorDash Sunday night to my hotel since I hadn’t eaten since 6a that morning, California time. The food was somewhat warm, reminded me a little bit of the charbroiled style you can get at any Carl’s Jr. the fries were okay, similar style to McDonald’s, (which I very rarely eat anymore since they are such poor quality). The burger had potential, but unfortunately really fell short of expectations. There were no condiments included and unfortunately just 1 napkin. In closing, I hear often as a Californian that Whataburger is superior nationally to In N Out. I disagree wholeheartedly on this. INO has consistently dominated the conversation from day 1, and to think that this meal compares to the consistency, quality and freshness that INO almost always delivers, is a little silly. I know this is a little overboard to share, but I thought people would like to hear from a California native comparing the two “top“ fast food burger chains. In N Out beats WaB handily! 😬

Michael Guynn

I'm from California, familiar with In N Out. I was looking forward to Whataburger on this trip, and you know what? It was solid. Like In N Out, not life changing or anything, but if I had access to one regularly I'd probably choose it most of the time.

Kathy Teichroeb

Location was fantastic, just steps away from the river walk. Staff were friendly and helpful. Food was delicious! If you’re not comfortable with people struggling with homelessness, this might not be the location for you.

Matthew Limone

I broke a lot of my own rules by writing this review. First one being that I don’t eat at chains while traveling and second being I don’t usually do reviews on chains. Since this is a regional chain I figured it was worth a review to tell people if they don’t have a Whataburger where they live and they are close to one when they travel they should check it out. I original came here for lunch on a day I had a massive hangover after a long night on the Riverwalk. I got a double cheeseburger and a water. That cheeseburger ended up being the exact right thing I needed at the exact right time. It took a lot of self control to not immediately get another one but I knew two would make me feel sick. The craving never subsided so I came back the next day and got the exact same order. The double cheeseburger costs $7.95 which seems reasonable to me. It’s pretty big and filling. There is lots of seating at this location and it can get pretty busy since it’s a stones throw from the Riverwalk. There’s signs posted that the bathroom is for customers only. If you think you’re smarter than the signs, like I did, and I saw many other people try, they are locked by a door code that is printed on the receipt you get when you buy something. All in all a great burger. It seems like there’s a riff between In and Out loyalists and Whataburger loyalists. I just like a good burger. I don’t care who makes it.

Whataburger is a solid stop for fast food. This particular location was pretty good. The cashier was the nicest - taking time to give his opinion, make some conversation, and provide some humor too. …

whataburger is a solid stop for fast food. This particular location was pretty good. The cashier was the nicest - taking time to give his opinion, make some conversation, and provide some humor…

whataburger is a solid stop for fast food. This particular location was pretty good. The cashier was the nicest - taking time to give his opinion, make some conversation, and provide some humor too…

Whataburger is a solid stop for fast food. This particular location was pretty good. The cashier was the nicest - taking time to give his opinion, make some conversation, and provide some humor too…

First time in Whataburger and a delightful fast burger restaurant. My Burger melt was warm and tasty with cheese and onions. service was fast and friendly. The ambiance of the restaurant reminded m…

First time in whataburger and a delightful fast burger restaurant. My burger melt was warm and tasty with cheese and onions. Service was fast and friendly. The ambiance of the restaurant remind…

First time in Whataburger and a delightful fast burger restaurant. My Burger melt was warm and tasty with cheese and onions. Service was fast and friendly. The ambiance of the restaurant reminded m…

I arrived late due to a delay, but I went in around 10:15 PM and enjoyed my Bacon Avocado Burger, fries, and Diet Dr. Pepper.

Solid Whataburger experience! Food was fast, hot, and cooked to order -- but the real win was the friendly staff. From the cashier who double-checked my order to the sweet woman who brought my tray…

This was a great place and a great location in downtown. The cashier was super nice, and the whole place was relatively clean. The food came out quick. I noticed that the double burger that I got w…

First time trying this burger chain out and was not impressed. This was the location close to the Riverwalk. The burger was lukewarm with the cheese hardly melted. The fries were gross.

First time trying this burger chain out and was not impressed. This was the location close to the Riverwalk. The burger was lukewarm with the cheese hardly melted. The fries were gross.

We know what to expect when we order here since we have eaten at Whataburger before. I recommend the hatch chilli burger. The place is well kept and clean.

Pretty sure it's not supposed to be that color.

Service is usually good, but the drive through situation sucks because of construction. And the there's usually always something missing in the order so if I don't go inside I don't get to get it either way. And now my breakfast ona buns are being smashed. It's really not a good feel or look to Whataburger. Guess I'ma start going to a different one.

abcdan

“Taste like a whopper”- that was the consensus feeling. Not sure what the hype is about. The burger tasted like the standard burgers. The fries were basic as well. The only redeeming factor is that they open 24/7 and accommodates the late night creepy crawlers.

Prisella M

Cashier was super sweet. Ice machine was not working. An employee let me know she had to go to the back to get ice for a door dash order, but did not offer to get ice for us. There was also a guy in there that was acting so weird. He didn’t look like a paying customer, but was maybe just trying to cool off from heat. Felt like I needed to be aware of our surroundings while there.

Ryan Young

First experience at Whataburger. It's ok. Pretty much like McDonald's with a better burger. Had the jalapeno cheese burger. It was good but it needed more mustard which it barely had any on it but could use more. Add ketchup and or mayo or something. Fries..pretty much copy McDonald's. Seemed like they were running the store with just 2 employees but they were nice and friendly and came out with the food with a smile.

Mike Via

The food was good, the service was good. The staff seemed very friendly. It is a 24-hour burger joint that seems to be in a rough section of a tourist area. I am not against pets. Someone had a dog with them, and it was very well behaved, I am not sure it was the right place for a pet. I liked the food, it was good. The chicken tenders were good size, and the onion rings were good. I enjoyed a double meat burger. It was good taste, the sweet and spicy bbq bacon burger was very good, it had the right sweetness with the right spice. I think for a chain, the price was good, and the food overall was worth it.

+5

It's was an ok place to eat here are my thoughts:\n\nThe ordering: The cashier were friendly took my order right away. It went quick.\n\nThe table: it wasn't clean and had to clean it ourself. \n…

Everyone told me to eat here. You have to try it. Great burgers. It was just ok, did not have anything special on it, fries weren’t that good. Just a fast food place to me. Decent priced.

Everyone told me to eat here. You have to try it. Great burgers. It was just ok, did not have anything special on it, fries weren’t that good. Just a fast food place to me. Decent priced.

Everyone told me to eat here. You have to try it. Great burgers. It was just ok, did not have anything special on it, fries weren’t that good. Just a fast food place to me. Decent priced.

Everyone told me to eat here. You have to try it. Great burgers. It was just ok, did not have anything special on it, fries weren’t that good. Just a fast food place to me. Decent priced.

Jessica Tisdale

I work very close in a large hotel. None of us visit this location because they simply can not take our orders and serve our food in a timely manner. We only get half an hour for lunch. We can't afford for you to have one cashier and one runner, both with no sense of urgency. If downtown is going to be busy it is wise to staff appropriately. I am no longer going to chance it because too many times i have had to return to work with nothing in my stomach. Also the windows and doors are regularly disgusting.

Kitty Wanders

Long wait time for Curbside when the restaurant isn’t busy and when I got home my large fries I paid extra for were this full. If you’re going to charge 3.39 for fries make sure its full.

Steve Goodgame

We stopped by Whataburger on the way back to the hotel after a conference. I ordered the #11 grilled chicken sandwich. I’m not sure I got that, as it was nothing like the picture. It didn’t have a brioche bun and was poorly put together. The fries were okay, about average for fast food. The only saving grace is that my honey loved the banana pudding shake. The little guy who delivers orders was horrible. Not friendly at all, gave an attitude when I mentioned we didn’t have the shake, and never returned like he said he would. With. McDonald’s essentially across the street, you’d think Whataburger would do better.

Angie Sánchez

Not recommended at all. This was the first and definitely the last time I try Whataburger’s burgers. The experience was disappointing from the start. The place was extremely dirty, making it uncomfortable to even sit and wait for the food. On top of that, the staff had terrible attitudes and seemed uninterested in providing good service. When the burgers finally arrived—after an unreasonably long wait—they were cold, dry, and completely lacking in flavor. It felt like no effort was put into making them enjoyable. Overall, I wouldn’t recommend this place to anyone. Poor service, bad food, and an unpleasant atmosphere make it a place I won’t be visiting again.

This location needs serious overhaul. On Thanksgiving night we went here because everything was closed. They were seriously understaffed, grumpy and annoyed. I got some chicken tenders and a jalape…

I tried Whataburger on Rittman Rd.\nfor lunch - Say it ain't so, it was one of the worst fast food experiences of my life...\n\nFirst and foremost, I feel bad for even having to expense it as I'm h…

I was here with my kids. We waited in line for about 15 minutes. When we got to the front the lady said it was a 45 minute wait to get the food. So we left. That’s not fast food. Also she was pret…

I was here with my kids. We waited in line for about 15 minutes. When we got to the front the lady said it was a 45 minute wait to get the food. So we left. That’s not fast food. Also she was pr…

I've eaten whataburger for years and it used to be good. Went to this location to pick up and go. The burger was cold and soggy the fries stone cold, despite the place being a bit busy. Walked…

Dear Manager I ordered the prickly pear drink and I got my food with no drink. 🙄 Then my burger looked like a 5 year old put it together. My French Fries were Iceberg cold. 😠 Then I went to say something about my fries and they said those are fresh. So I ask then why are they cold? 😡 So I have deduced one of 2 things that no one likes working at this Whataburger or you hired poorly. That means you suck at your job either way you look at it. P.S. I didn't rate the Atmosphere due to the poor service and food quality. I didn't think I would give it a fair rating.

Didn't even add chicken patty to a chicken sandwich. Kids and managers need to be let go. I'm taking this to kens 5

My food was cold and my burger was not made the right way, the night crew was terrible with customer service considering the fact that I always go to this location do to it being a clean location. I called to tell them about it and they never answered. This is the burger I received barely any lettuce and forgot my grilled onions and a few jalapeños horrible burger.

I got there at 7:00 in the drive thru. Went to the second lane because it was shorter. Much to my surprise they weren’t answering. I could not go back to first lane because it got busy right away. We had to call the inside and tell them no one is taking our order. All the people in first lane were getting serviced 4 cars past in first lane ordered. Finally ordered 30min later. I ask the worker why they even have a second lane if they are just going to ignore us. He directed me straight to the manager (Junior was his name) didn’t want to deal with me or apologize. Manager came and gave me excuses for the lack of service on the 2 lane. He had 3 workers on first window only one for the 2 lane. Make it make sense 45min later finally got our food. Sad because food was great. No straw and one ketchup. SERIOUSLY JUST CLOSE THE 2 LANE. 😡

Got my order entirely wrong. Had to go back just for them to replace the food, and there was still a missing item even after going back. They get things wrong every time I go and are clearly used to making mistakes since the manager didn’t even acknowledge it as a problem. Disappointed to have to deal with this after working a long shift.

I Placed my order at 7:26pm and Didn't get Until 7:58pm on 12/25/25 . The Worse Service Ever !!! They Just Slapped the Burger Together and Gave it to me.. I Don't Recommend this Restaurant to anyone !!!!

This location SUCKS!!! How does it take 30 minutes to make TWO burgers. When you have 2 cars in the drive through. I used to work at whataburger, it doesn’t take a rocket scientist to do your job the right way.

The food is good sometimes but that manager Jen is the worst. Rude as hell. Avoid her

Great place. Super friendly staff and such a nice atmosphere. Giving them one cuz when we left we got stuck cuz for some reason drive thru is on two lanes which doesn't allow someone to leave. Fix it and my star review will reflect all the positive I said .

I came in with my family to order and the girl at the register was flat-out rude from the start. She rushed me and acted like she couldn’t be bothered to do her job. It was uncomfortable and honestly ruined my experience. My kids even noticed how impatient she was. If your cashier can’t treat people with basic respect, she shouldn’t be the first face customers see.

Kate Cadena

found hair in my fries and was told they couldn’t do anything about it. They couldn’t even come back to tell me I had to go up and ask again after I brought the problem up

KEEM

Absolutely atrocious service. Wait times were well over 45 minutes. Staff were rude to customers. Many were trying to cancel orders, some were denied. Inside was extremely dirty for a fast food restaurant. Food was nowhere close to worth the wait

Dandy Tbird

5-6am crew is hit and miss. This was my fourth and last time here every time I order it's always a single item no combo and it always takes way too long which I don't mind but the lack of customer service and interaction allows some orders to slip through cracks. today I sat and waited patiently long again but when I saw a customer who ordered much after me get their combo big bag meal before my single taquito I left because I couldn't wait any longer my bus was coming I had waited long enough. Ordered 5:50 6:15 still didn't get it and even when I do get the food it's all sloppy made could barely grab it. Just a lil tad hint of customer service is needed but nope.

Crystal Hamilton-Niang

Ok. We went for lunch. It was hot and we walked for it around downtown San Antonio. I heard about Whatsburger but was not sure. I know now that they can try harder. Soggy bread,huge tasteless patties. I will take a hard pass. Good Luck.