Jess K

I love dunkin and everything they sell, but whenever I cone later at night for ice cream, the scoops aren't right. Most of the time the ice cream I get is good and I get what I ordered, but when I asked for two scoops, I got two half-attempted chunks of mint chip ice cream that barely fills up 2/3 of the medium sized cup. I think there should be a better system rather than eye-balling however many scoops of ice cream so that way people get what they pay for.

Kang’s Honest Review

Without drinking it’s going down! Next time please don’t fill half with foam ! Some reason I order Large !

Brendon Hilton

This would be a 1 if not for Sarah the lady with blonde hair . My order was messed up and the handling of it was goofy . Every one’s goofin off talking long with food orders . Oneof ladies literally climbed out the drive through window ! Stupid experience

K S

I’ve been visiting here a few Sunday mornings each month for over a year, and one thing I’ve consistently noticed is that the inside staff often seems to be in a bad mood and can come across as rude. I’m not sure if it’s a management issue, but I really hope customer service can improve. That being said, the donuts are good and the atmosphere is always clean!

My wife and I went to Duncon at 9:15pm to get two shakes. They close at 10. Upon ordering, every flavor we asked for they gave an excuse for why they couldn't make that specific shake. We realized that the employees simply didn't want to make the order, so with no other option, we left the drive through no closer to a shake than we started. As we drive by the pick up window, the employees were laughing and dancing celebrating that they just cost their business money because of their clear laziness. Good thing McDonald's ice cream machine was operational. Will not be going back to Duncan and good luck with your future battle with Starbys.

The coffee is bitter, they can't make decent coffee, and they have terrible customer service.

Jose Garcia

Went for a large latte ... never say easy on the ice because they'll give you a small latte in large cup ... And another thing, I guess the get paid to just stand there in the back ... but 10 to employees on a Sunday night!? Just talking... maybe they where having a meeting... other than that service was ok.

Kallie Tedrick

We came at 10:42 AM..The tables inside were incredibly dirty, staff at front register on her phone. Hash browns burnt, not only forgot one of our wraps but gave us a bacon one instead of sausage. Forgot cream cheese to our bagel (yes we did order it) and my drink was not even full but yet extremely milky? It tasted like straight milk. As a high school student who works in fast food you’re better off going to Mc Donald’s!

William Tegel

They're coffee isn't worth the price. There is a truckstop convenience store 80 ft away. Coffee every bit as good if not better for 1/2 the price. They even have dunking donut brew.

Joseph Kelly

I cannot believe this place has a 4 star rating, there must not be any coffee drinkers in this town. The coffee prices are alot higher than any other Dunkin I visit anywhere in the country as a long haul driver, and even with a giant staff of workers and those ridiculous prices I guess it's just too much to ask for a fresh cup of coffee, and ask I did! 2 separate workers lied right to my face when I asked if the coffee was fresh before I wasted more money at this place, and here I am with 2 large, stale and burnt coffee's about to go into the trash for another $9 wasted at this place! TRAIN YOUR EMPLOYEES!! For the love of God there's even indicator lights on the pot that let you know the coffee is old! Never wasting another Dollar at this place!

MeekNil Ye

The worst Dunkin ever!!! It never fails, They serve old/ frost bitten ice cream that tastes stale, with ice chips all the way through. Then it's soft serve and melted like they've had the stale ice cream sitting out long before it was ordered. Absolutely terrible.. every single time!!! But unfortunately it is the only one in the area.

KubikRubik

I recently visited the Dunkin' Donuts. While the place was clean and the location convenient, my experience was less than satisfactory. I ordered a large iced matcha latte and specifically asked for less ice, but my drink came half full. To make matters worse, the price was $6.72, which is almost $7 for a matcha latte that usually costs $5 at other locations. The staff were not helpful when I brought up my concerns. Overall, the cleanliness and location are good, but the high prices and lack of customer service make it hard to recommend this particular Dunkin' Donuts

+5

Parminder singh

So Kids working here got attitude & Friends to talk No response to customers Secondly i order chai latte with light ice so they gave me half cup of chai latte So basically you dunkin donuts sling ice not ice chai latte Management really need to see this i have been coming here since 7 years niw the staff is bad Look out I don’t think you guys wanna lose customers Already rating is going down