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Excelente cafe

Buen surtido y personal amable

Ya no están en esta posición

Buena atencion a cliente y buenos precios

Muy buena cantidad de sabores

La atención está de 10 como en todas las boutiques de Nespresso

Excelentes recomendaciones por parte de los ejecutivos

Todo ok

Muy amables

Gran variedad de café, de lo mejor

Excelente servicio

Que vuelvan a sacar en café Nórdico del invierno pasado!!!!

Excelente atencion

Variedad de sabores y todos muy ricos

Todo excelente!

Muy buen cafe

Mmm rico cafe

Excelentes opciones de café

Delicioso el cafe

Muy bonito, excelente café.. Todo maravilloso

Su atención de los empleados y todo lo que vez en la tienda me encanta

Muy bien debería haber Keurig también

El mejor café de pods sin duda, excelente surtido y variedades de todo el mundo,

Una gran experiencia con la chica muy profesional y amable

Excelente atención, muy buen café. Las máquinas son buenas y prácticas.

Atención excelente,buen surtido de café

Excelente servicio, degustación y variedad de café

Agradable experiencia de compra, muy buen servicio

Atención de primera gran variedad de productos

Muy buena atención de la señorita y de toda la variedad

Muy rico y muy buena promocion

Tuvimos un problema en la Boutique de punto valle y aquí nos lo resolvieron

Excelente atención, servicio, variedad y calidad

Muy buena atencion

Muy agradable y con toda la información de cafe

Siempre con buen suertido, atención y amabilidad

Gran variedad y excelente servicio

Excelente atención y variedad en los productos

La boutique es muy linda y el trato es genial

Siempre un excelente servicio y producto. Me da gusto que ya haya mas promociones en la compra del café.

Excelente atención al cliente. Varias opciones para disfrutar un café.

La boutique de encuentra dentro de palacio de hierro en el tercer piso, sus instalaciones son excelentes, el servicio del personal es sobresaliente, cada vez que la vistas puedes tomarte un café mientras decides que variantes de café puedes comprar

Excelente variedad de cafés. Venden las cafeteras de su marca y los que te atienden son muy atentos.

Buena atención, buenas sugerencias, le faltan variedades que solo anuncían por internet

Amo Nespresso café y si compras más de 10 tubos, normalmente tienen promociones con Montblanc...

Café Gourmet. La capacitación, el conocimiento y la calidad en la atención de su personal convierte la experiencia de compra en algo muy disfrutable.

Muy buena atención, exelente surtido y buena asesoría !!

puedes adquirir tus capsulas nesspresso en este lugar sin problemas, asi como accesorios para tu cafetera

Riquísimo todo, muy padre Lugar

*Lugar fantástico,degustar lo nuevo del café y para comprar tantas cosas padres!

Me prepararon un cafecito delicioso, tengo la cafetera desde hace 1 año y no la había abierto, ahora si ta me anime.

Muy buena atención apesar de que había muchos clientes nos atendieron Excelente

Angie Sánchez

👇What you should know about the Nespresso Boutique: If you're a fan of Nespresso capsules, you definitely can't miss visiting the boutique. My experience with Nespresso had been exclusively online, but after going to the boutique, wow, it will change your perspective! Buying in person is a truly unique experience that you won't want to miss. I attended a tasting with Yosafat, who was outstanding throughout. We tasted the No. 20, and he explained in detail both the coffee's profile and how the machines work. It was an enriching and flavorful experience. The tasting is part of some of the special events they organize, and if you have the chance, don't hesitate to sign up. It's worth it! In addition, the place is very well climate-controlled, and the atmosphere is extremely pleasant. All the staff are incredibly friendly and make the visit even more special.

Lesslie Jackeline Frías Ayala

The service had been lacking for the past three months, but this last time was excellent. I went in for a descaling agent and left with like 10 packs of capsules, haha.

Armando Treviño

Excellent service, everyone is very friendly and shows you the new equipment, plus you can sample new coffee options.

Alexander Martinez

Woow biutifullll....

STERDAM

Very luxuary and premium deparment store

Javier Omar

The staff is very friendly and they explain the whole Nespresso concept. In my case, I had no experience with it, and now I'm a fan thanks to their explanations and tastings. Without a doubt, it's excellent coffee, and they're committed to sustainability thanks to the recyclable capsules. In fact, you can deposit your used capsules at the boutique.

Ricardo Leyva

Experinecia Gourmet!

Daniel Najera

Great coffee to buy and the service was great unfortunately due to Covid Restrictions the taster coffee bar is closed

Luis E. Leal Chapa

This has become a very chic place, as it not only sells coffee makers, capsules, and devices, but also offers tastings directly from the suppliers. And since there are several models of devices and a wide variety of capsule coffee flavors, visiting their stand has a certain appeal... And what about the location? It's unbeatable, as it's on the same floor as the restaurant and café, giving it an unparalleled touch of distinction. You can also take advantage of the bread and chocolate island just steps away to liven up your drink. Best regards...

Ricardo Mata

Excellent service and advice from the Nespresso Team, located inside Palacio de Hierro, Second Floor.

laura subiaur

Great service. You can find most of the varieties of Nespresso pods. They let you try the coffee too.

Christian dagova

Excellent service, and since they offer coffee tastings from all over the world, it's more than just coffee; they seem to work hard to achieve perfection. Today I bought two boxes from the Barista collection. I also recommend their artisanal, single-origin range! 👌🏼 They also have an ongoing campaign to recycle used capsules, so they're responsible and contribute to the environment. 👍🏼

Cafecito normal

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Ve, muestra interés y te dan un café gratis.

Puedes comprar las cápsulas del café aquí

Buen surtido

Muy elegante

Siempre excelente atención pero nunca hay buen promoción en capsulas

Buen café, algo express, nada peculiar

Puede uno acercarse con todas las medidas de seguridad ante el covid.

Muy buenos productos

Se encuentra dentro de Palacio en el 3er piso. La boutique es chica pero tiene buen servicio. Solo le falta mayor visibilidad y señalización.

Me gusta el aroma a café cuando llegas a ese nivel.. subiendo por las escaleras eléctricas,excelente servicio.

Muy accesible. Los empleados son muy amables. pero creo que en fin de semana deberían tener más personal para que no se haga la fila.

no esta tan bueno

Es un lugar de cafés muy buenos, pero me gustaría ver caras de los muchach@s sonrientes.

Muy completa, pero nadie se acerco a atendernos nunca.

No lo he probado pero se ve bien

No cuentan con servicio de cata, como te ven te tratan así que procuren ir peinados , sino discriminan

Pastor valdez

The service experience is very rushed because it is almost in an aisle of the store.

Felipe Esquivel Corpus

This franchise needs to improve. Just because it's in Palacio de Hierro doesn't mean people will automatically buy it. There are no promotions, no offers, and if there are—or so they say—they force you to buy a lot of capsules, and the most expensive ones at that. The staff isn't friendly; maybe they think people will buy just because it's Nespresso. They sell because people who drink coffee are addicted.

Dante Guevara

Nespresso is located inside San Pedro Passage, on the upper floor of the Palacio de Hierro, up the escalator. Pros: Delicious coffee and a wide variety. Cons: THEY ONLY HAVE 2 CHAIRS!!! So it's uncomfortable to enjoy the coffee standing up or wait for it to be empty. Please be patient.

Buena variedad, artículos nuevos, Buena calidad, sólo que algo caros, yo creo que por la misma calidad, encuentras mejor precio en Amazon

Martha Heckel

Terrible service at the Palacio de Hierro Restaurant. We asked for water, they didn't have any, and we tried to order ravioli, but they didn't have any. The waiters were very inattentive. They ignored us. The bill for two came to $800. I'm sorry I didn't leave the place!

Abraham Castellanos

I wasn't very impressed with the service from the manager; she seemed more interested in chatting with her colleague than answering my questions about the gift packages they had. I ended up leaving and buying the capsules on Amazon. They were the same price, there was a wider variety of packages, and with Prime they arrived in two days.

Pésimo no saben ubicar y puras mentiras

Tardan mucho para atender, por lo regular hay solo una persona

No explican las diferencias de tamaños y cafeteras, solo venden y no informan. Adquiri cafes que no eran de mi cafetera ya que nadie me explico que hay tamaños y no los quisieron cambiar

Muy mala atención del barista rubio, nos hizo esperar aproximadamente 40 minutos para comprar una máquina ya que “la tenían en bodega” ... debería cambiar su actitud para atender a las personas de la mejor manera

Svetlana Galaktionova

Highly recommend going to other Nespresso location. here you would have to lose a lot of time in line because employees do not consider moving faster if they have overcrowded boutique. If you value your time - don’t go there. Order online or visit Punto Valle location.

pedro Diaz

Maybe it's a bit childish, but I don't like the cocky attitude of the guys who serve that coffee. I prefer to go to Starbucks. They're quieter and very friendly over there. The Palace is always the best, but I buy Nespresso somewhere else.

Alexis Quintanilla

I arrived at 8:59 and the doors were already locked, the guy who was there didn't want to help me, by the time he went crazy and checked his cell phone it was already 9:00, I understand that I arrived almost at closing time but closing at 9:00 is closing at 9:00, if a customer arrives at 8:57, 8:58, 8:59 they should be served, if the doors weren't locked they would have managed to get in; no matter how much I insisted that I arrive at 8:59, the guy just didn't listen to me, I was going to take 200 capsules, I'm going to go tomorrow but to the palace to see if they train their people to look for sales instead of going around locking and keying minutes before closing, very bad for the branch because there should be a manager who is interested in making sales.