Subway

Shaun Blue

Made an online order and at 9:15 they had already closed their doors. After having to call the store and inform them Google says 10pm and we had already paid for our food which said 9:25pm pick up. So unwillingly, the young girl went on and made our food. We get home to see what our dinner really looked like and what it was. I ordered a chicken bacon ranch and paid for extra black olives and onion. Just look at the pics. I mean half the sandwich is inside this bag.

Went in around 7pm with my family to grab dinner to-go. Before we even got out of our cars, two teenagers sitting at the window by the sandwich station stared us down. When we walked in, the associates exchanged awkward glances with each other and with the customers hanging around with them, customers kept staring at us. It seemed like we were inconveniencing them by coming in even though it was only 7pm and they were just starting to mop. The supervisor/manager rushed our order, acted annoyed, and kept pushing us to hurry with our choices. When my nephew misheard her and asked her to repeat herself, she looked visibly irritated. Even my toddler asked, “Why is she being so grumpy to us?” To be fair, the younger associate was very sweet and made an effort to make up for the supervisor’s attitude when we checked out. Overall, the food was very good, thankfully because if it had matched the service, it would’ve been a totally different experience lol.

Hope Dougherty

Went in around 7pm with my family to grab dinner to-go. Before we even got out of our cars, two teenagers sitting at the window by the sandwich station stared us down. When we walked in, the associates exchanged awkward glances with each other and with the customers hanging around with them, customers kept staring at us. It seemed like we were inconveniencing them by coming in even though it was only 7pm and they were just starting to mop. The supervisor/manager rushed our order, acted annoyed, and kept pushing us to hurry with our choices. When my nephew misheard her and asked her to repeat herself, she looked visibly irritated. Even my toddler asked, “Why is she being so grumpy to us?” To be fair, the younger associate was very sweet and made an effort to make up for the supervisor’s attitude when we checked out. Overall, the food was very good, thankfully because if it had matched the service, it would’ve been a totally different experience lol.

Terry Graham

Food was better today. Only because the manager from Athen was running the store. Owner and managers at this store are still sub par. But on this day ok

I was there at 8:15... ordered a 6in and a wrap... ordering went well... I paid and left.. made it 10 minutes up the road to my destination and went to eat my 6 in the Bread was so hard.. I just had to eat the inside out of it... I will be returning tomorrow to get my $1.50 tip back that I left for the girl that made my sandwich... she knew it was hard and still sold it that way....

I ordered ahead to save time so the ice cream wouldn’t melt and wasted it instead!! We arrived at 8:05 and my order wasn’t even ready. We’ve been sitting here almost fifteen minutes now and they are still working on it. It’s only four foot longs!! The two guys working are talking with each other taking their sweet time. Other customers have walked in and got their food made already. They even had a girl in street clothes walking around in the back eating cookies!! They wanted to blame the wait on an older customer before us that had been complaining.... I see WHY she was upset. I’ll be going to another location from now on. It’s now 8:21 and we just got our food. Pitiful service. Update: every sandwich is drowned is sauce, the chicken is cold and the teriyaki isn’t even mixed up. My husband get even finish his because it was so bad.

Worst subway I've ordered from . You may have to go in to get better service to actually see them make your sandwich correctly, because the order online really needs work. Footlong order was not right and barely any chicken or veggies were on there . It was supposed to be a sweet onion chicken teriyaki with spinach ,cucumbers,green peppers,pickles ,black olives ,pepper jack cheese and Alittle more teriyaki sauce . As you can see there is BARELY anything there . I tried calling 5 times tonight but no answer. I usually have great service from subway and have nothing to complain about. But I feel this is NOT the way online orders should be handled. I hope no one else tonight gets ripped of like we did from this place .

Cassandra mae Littlejohn

I was there at 8:15... ordered a 6in and a wrap... ordering went well... I paid and left.. made it 10 minutes up the road to my destination and went to eat my 6 in the Bread was so hard.. I just had to eat the inside out of it... I will be returning tomorrow to get my $1.50 tip back that I left for the girl that made my sandwich... she knew it was hard and still sold it that way....

Angel Goodwin

I ordered ahead to save time so the ice cream wouldn’t melt and wasted it instead!! We arrived at 8:05 and my order wasn’t even ready. We’ve been sitting here almost fifteen minutes now and they are still working on it. It’s only four foot longs!! The two guys working are talking with each other taking their sweet time. Other customers have walked in and got their food made already. They even had a girl in street clothes walking around in the back eating cookies!! They wanted to blame the wait on an older customer before us that had been complaining.... I see WHY she was upset. I’ll be going to another location from now on. It’s now 8:21 and we just got our food. Pitiful service. Update: every sandwich is drowned is sauce, the chicken is cold and the teriyaki isn’t even mixed up. My husband get even finish his because it was so bad.

Jessica Belcher

Worst subway I've ordered from . You may have to go in to get better service to actually see them make your sandwich correctly, because the order online really needs work. Footlong order was not right and barely any chicken or veggies were on there . It was supposed to be a sweet onion chicken teriyaki with spinach ,cucumbers,green peppers,pickles ,black olives ,pepper jack cheese and Alittle more teriyaki sauce . As you can see there is BARELY anything there . I tried calling 5 times tonight but no answer. I usually have great service from subway and have nothing to complain about. But I feel this is NOT the way online orders should be handled. I hope no one else tonight gets ripped of like we did from this place .

The last time I ate there my bread was burnt but I guess if u get it to go thats the treatment you get!! Gotta use it somewhere i guess!

Don't waste your time trying to order through the app. You'll have to stand in line and wait for them to make it anyways will not be going back to this location.

Completely got my order wrong. When my husband went back it took over an hour and they would only make the six inch sub they forgot in the first place. An hour and a half after the original order was placed I get my order one soggy hour and a half old sub sandwich and then a six inch meatball sub(which was not the sandwich I ordered). The whole place was disgusting don’t go there if you need a quick bite and do not go there if like things clean. Has gone even more down hill.

I wouldn't eat here there is black mold at this establishment

PLEASE train employees on what to do during door dash orders. If you DONT have an item CALL THE CUSTOMER and inform them so you can give them a choice they actually want, instead of just replacing it based on your own discretion. Ordered honey oat bread, you claimed it was “discontinued” which is funny considering Mabank store DOES have it. Instead of contacting me you just replaced it with wheat…which I don’t like. Could’ve been a simple fix but instead I had to cancel my whole order because you refused to remake it. Lazy lazy lazy.

My daughter went in to place an order at the GBC Subway around 4:00 p.m. on Sunday. They advertise that they are open until 10:00 pm on Sundays. The lady at the counter was upset that she came into the store and made that very clear to the gentleman that she was working with stating loudly, "I want that door locked now!" She was also rude to my daughter as she was filling the order. My daughter came home rather upset that she was treated so badly for no reason.

I don't know how the food was I didn't get a chance there was one worker and then another worker came out and she had mayonnaise running down her mouth which is totally gross so we walked out

Terrible service, building looked as if it was closed, due to the open sign being off, After walking into the building not one employee greeted us, we were the only two customers inside the building, however there was a customer in the drive-through we decided to leave after standing there for few minutes with no acknowledgment!

Very unprofessional and the worker is very lazy acting like she doesn’t wanna be here throwing food around. No name tag or I definitely would’ve put her name. She is wearing a dog tag around her neck.

Worst service ever. Made an online order and have been waiting way over the time it said it would be ready. They had 3 customers in line and that was 30 minutes ago. Definitely will not be back and they are far from friendly. They don't deserve any stars then the lady wants to leave my food unfinished to pull out her phone. Had to ask her if I could get my food already. Then get home and they are the wrong sandwiches. This place is a joke

Not good mi gente I want to point out this place as racist on February 17, they didn't even want to serve us and the orders didn't want to give me a bag. It's unfair because we're not going to order for free. I just wanted to buy some food. The young people who served us are unfair. The videos are here. We don't want to harm anyone. We just demand respect.

Kristi Dawn Prestwood-Sides

I don't know how the food was I didn't get a chance there was one worker and then another worker came out and she had mayonnaise running down her mouth which is totally gross so we walked out

Ashley Cervantes

Very unprofessional and the worker is very lazy acting like she doesn’t wanna be here throwing food around. No name tag or I definitely would’ve put her name. She is wearing a dog tag around her neck.

April Martin

I wouldn't eat here there is black mold at this establishment

tracy fortner

The last time I ate there my bread was burnt but I guess if u get it to go thats the treatment you get!! Gotta use it somewhere i guess!

BB Dean

Don't waste your time trying to order through the app. You'll have to stand in line and wait for them to make it anyways will not be going back to this location.

Constance Tant

They completely messed up my order, and the sandwiches weren't even edible! Worst experience ever!

Kimberly Allison

Worst service ever. Made an online order and have been waiting way over the time it said it would be ready. They had 3 customers in line and that was 30 minutes ago. Definitely will not be back and they are far from friendly. They don't deserve any stars then the lady wants to leave my food unfinished to pull out her phone. Had to ask her if I could get my food already. Then get home and they are the wrong sandwiches. This place is a joke

Alfha Omega

Not good mi gente I want to point out this place as racist on February 17, they didn't even want to serve us and the orders didn't want to give me a bag. It's unfair because we're not going to order for free. I just wanted to buy some food. The young people who served us are unfair. The videos are here. We don't want to harm anyone. We just demand respect.

Kaytlin Beck

PLEASE train employees on what to do during door dash orders. If you DONT have an item CALL THE CUSTOMER and inform them so you can give them a choice they actually want, instead of just replacing it based on your own discretion. Ordered honey oat bread, you claimed it was “discontinued” which is funny considering Mabank store DOES have it. Instead of contacting me you just replaced it with wheat…which I don’t like. Could’ve been a simple fix but instead I had to cancel my whole order because you refused to remake it. Lazy lazy lazy.