Lotus Express

Saúl Teug

The noodles are the worst, and the meats are even worse, and one of the girls has a terrible attitude. She dared to tell me in front of me if I was asleep just because some pink ribs, which I have no idea why they were that color, I thought they were beets. as if I told her that her eyebrows are done with a sharpie.

Some of the food is good, others are not. If it’s anything fried (which is most of their food) you are going to get mostly breading. When I went and asked for the 2 entrees and side, I asked for the fried rice, when I checked my receipt later, they charged me an extra dollar for it saying it was “special fried rice”. The main issue there is that they did not tell me about the extra charge beforehand. Lastly, their drinks are overpriced and on top of that they charge an extra dollar for refills. Also, I got regular coca-cola and it had an awful aftertaste (like dirty water). The Sukiyaki chicken is bomb though.

Mohammad Salam

Some of the food is good, others are not. If it’s anything fried (which is most of their food) you are going to get mostly breading. When I went and asked for the 2 entrees and side, I asked for the fried rice, when I checked my receipt later, they charged me an extra dollar for it saying it was “special fried rice”. The main issue there is that they did not tell me about the extra charge beforehand. Lastly, their drinks are overpriced and on top of that they charge an extra dollar for refills. Also, I got regular coca-cola and it had an awful aftertaste (like dirty water). The Sukiyaki chicken is bomb though.

Never again. Meat was not good. And the Coke Zero tastes like pool water.

In the Miami Dolphin Mall I got 2 entree combo shrimp and general Tao chicken and one side (rice) got charged extra for shrimp? Not worth it will not eat here again!

B Hoffmn

Never again. Meat was not good. And the Coke Zero tastes like pool water.

J.J. Turk

In the Miami Dolphin Mall I got 2 entree combo shrimp and general Tao chicken and one side (rice) got charged extra for shrimp? Not worth it will not eat here again!

This food gave me diarrhea and the workers were very rude to me in the sense that they were acting like I was just some annoying white person while I was ordering. Don’t get me wrong the orange chicken was so good like 8/10 however not worth the stomach cramps, tears and pain on the toilet for over 45 minutes.

No. No. and No. They tell you the "special rice" is extra AFTER it hits your plate. The orange chicken did not taste like chicken and when my friend describe it, we realized there was no other way to put it then **it taste microwaved". The spring roll was ofc freezer brought but even still... it lacked. Simply put, I expected way more for the $13.36 I paid, in the mall, no less. Your neighborhood chinese place is most likely better.

The 2 females behind the counter were incredibly rude last night. None of the food had labels so we had to ask what the dishes were. That was our 1st mistake in disturbing their conversation. As they were too busy speaking to each other, they got my food selection wrong 3 times. After I got a bit annoyed they then started speaking in Spanish to each other, obviously talking about me. Disgusting behaviour from 2 obnoxious creatures who shouldn’t be anywhere near a customer facing role. Don’t give these people your money - the food & service is just nasty……..

The staff who was there today around 9pm was very rude. They were in a rush to give my husband and I food and barely helped us when asking questions about the menu items. Staff is MUCH nicer at Cajun Grill. Won’t eat there again.

I literally never write reviews because I try to not pay any mind. But this lady whos name I did not catch because she wasnt wearing a name tag. She kept trying to rush me even tho there was no one in the line. She kept giving me attitude while serving me because I didnt know the name of the food? Girl does it look like I work there. If i could give 0 stars. I would.

Service is horrible. The employees are very rude and they rush you even when there are no other customers behind you. Ordered fried rice which didn’t had a lot of flavor. And the orange chicken was just ok.

Terrible food, terrible service. The lady was so so rude. She didn’t even talk to me. The pork was so hard it was impossible to eat. Worst place to eat at Dolphin Mall.

I said to give combo 1 which cost 10.99 . They gave me combo 2 and charge me higher . No one speak english. Stay there just to loot people money.

Wish I read this earlier. The ladies are nasty and so is the food. They didn't give me enough food too. The chicken I'm having is horrible. Has to be something else besides chicken. Total waste of money. They only want to take your money. Glad I didn't buy any overpriced drinks.

Horrible experience at Lotus. The teriyaki chicken was very hard, when I went to complain they didn't want to exchange it and didn't believe me. I'm never coming back here.

They refused to give a sample of the chicken to my five year old son because his twin sister had gotten one. I was already purchasing three plates from them. What kind of customer service is this? The owner is heartless and made my five year old daughter cry. I will never purchase from this place again, awuful people!

Sara Haytham

The lady that works there is extremely RUDE and she doesn’t even speak or understand English so she gave me a wrong order!!!

Abigail.

No. No. and No. They tell you the "special rice" is extra AFTER it hits your plate. The orange chicken did not taste like chicken and when my friend describe it, we realized there was no other way to put it then **it taste microwaved". The spring roll was ofc freezer brought but even still... it lacked. Simply put, I expected way more for the $13.36 I paid, in the mall, no less. Your neighborhood chinese place is most likely better.

Molly Scharf

This food gave me diarrhea and the workers were very rude to me in the sense that they were acting like I was just some annoying white person while I was ordering. Don’t get me wrong the orange chicken was so good like 8/10 however not worth the stomach cramps, tears and pain on the toilet for over 45 minutes.

navin jung prajapati

I said to give combo 1 which cost 10.99 . They gave me combo 2 and charge me higher . No one speak english. Stay there just to loot people money.

Giovanni Palacios

Horrible experience at Lotus. The teriyaki chicken was very hard, when I went to complain they didn't want to exchange it and didn't believe me. I'm never coming back here.

Karlos Anzalotta

Terrible food, terrible service. The lady was so so rude. She didn’t even talk to me. The pork was so hard it was impossible to eat. Worst place to eat at Dolphin Mall.

Romary Henriquez

Service is horrible. The employees are very rude and they rush you even when there are no other customers behind you. Ordered fried rice which didn’t had a lot of flavor. And the orange chicken was just ok.

James Ledingham

The 2 females behind the counter were incredibly rude last night. None of the food had labels so we had to ask what the dishes were. That was our 1st mistake in disturbing their conversation. As they were too busy speaking to each other, they got my food selection wrong 3 times. After I got a bit annoyed they then started speaking in Spanish to each other, obviously talking about me. Disgusting behaviour from 2 obnoxious creatures who shouldn’t be anywhere near a customer facing role. Don’t give these people your money - the food & service is just nasty……..

Ana Martinez

The staff who was there today around 9pm was very rude. They were in a rush to give my husband and I food and barely helped us when asking questions about the menu items. Staff is MUCH nicer at Cajun Grill. Won’t eat there again.

Lorena Comas

I literally never write reviews because I try to not pay any mind. But this lady whos name I did not catch because she wasnt wearing a name tag. She kept trying to rush me even tho there was no one in the line. She kept giving me attitude while serving me because I didnt know the name of the food? Girl does it look like I work there. If i could give 0 stars. I would.

Jeffrey Levin

Wish I read this earlier. The ladies are nasty and so is the food. They didn't give me enough food too. The chicken I'm having is horrible. Has to be something else besides chicken. Total waste of money. They only want to take your money. Glad I didn't buy any overpriced drinks.

Lupe Benitez-Cantarella

They refused to give a sample of the chicken to my five year old son because his twin sister had gotten one. I was already purchasing three plates from them. What kind of customer service is this? The owner is heartless and made my five year old daughter cry. I will never purchase from this place again, awuful people!