This place is always fast and efficient. Regardless of the time of day or how long the line is, they always get you in and out. The manager also shows up to community events giving sweet tea and lemonade to the kids. I've always loved the Cane's franchise, but this store is something special.

Love it so yummy soooooo yummy enjoy date night we usually like to come here and eat thank you canes much appreciate

Great location and food is always hot and fresh. There can be a bit of a wait sometimes, but (1) they cook everything to order, and (2) this is a Texas staple; every location has a long wait sometimes, Lol.

I'm late submitting this review but I came in after work per usual and Mr. McKenzie or MacKenzie was such an awesome cashier. He greeted me, took my order correctly, suggested an additional item, offered condiments and handed me my order shortly thereafter. He was smiling and it showed he was filled with amazing good energy. Great addition to the team at Beltline Rd. location right next to Red Crab. He needs a promotion and raise; awesome customer service executed naturally.

The food was out really quickly and everything was perfect. The chicken was juicy and fries were not too hard not too soft. Customer service could have been a little better but it was 10pm so that was expected. But I just come for the chicken and that was all good.

Okay -- limited menu -- but dang it, them are good chicken fingers. Hot, fresh, great breading, lovely sauce. Replete with Texas Toast and Cole Slaw. You can thank me later. You'll be back. Super consistent from one location to another. Very nice staff. This great taste fast becomes one of those food cravings you've gotta have.

Fast, friendly, and very tasty for just a chicken finger place. Recommend asking for fries and chicken extra crispy!

Quick service fpr some tasty Strips we ALL LOVE!

Had a typical good Canes experience here, ordering process was easy, order came out right. Chicken is hot and tasty, although a little "wet" from the residual oil from the frying process. Fries could be crispier. But neither of these things materially affected my enjoyment. Some of the tables were dirtier than I would have liked to see, just leftover crumbs and grease on the surface like they had not yet been wiped down, but overall not a huge deal either.

Food is always good hot and service is relatively fast

Manager brought us our food. Food was hot and fries were fresh. Clean atmosphere. Each table was cleaned after it was used. Bathrooms were well kept as well. It's been a while where I've seen a fast food restaurant this nice.

So good!! I just don’t like the music so loud. I’m an old soul lol

I had a great experience eating here. Staff is great. Usually when I come to Dallas I get mid customer service. Raising Cane's here did amazing! Thank You all 😊👍🏿

Sooooo good! I forgot to take pic before I stated eating! Sauce is fire

Cane’s has tasty chicken and a clean store with fast service. Price is a bit higher than other fast food but the service, taste and atmosphere well make up for that small difference.

Quick, tasty, quality fast food. The food came out hot and the staff was very pleasant. The canes sauce just brings everything together!

My experience was great staff, what's amazing? My grandson got a gift certificate from school for free meal. They were very nice and courteous to us and to him a way to go team

It's so refreshing to have service with a smile when so many seem put out. Marquise is the man! He really brightened my evening with his kindness.

Literally the best canes I’ve ever been to the food was so amazing. We didn’t even talk over it. And the staff was kick ass!

As The Pokeball Turns

Lure Ball Bites — Today’s Catch: After a long shift stocking produce for customers, I was craving chicken, and Raising Cane’s felt like the safest Pokemon Center. The classic combo of chicken strips, Texas toast, and Cane’s sauce hit exactly as expected. A reliable move set that never misses. What really stood out was the staff. I was greeted promptly by a team member with an impressive beard who stayed on top of keeping the place clean, clearing trash like a Trainer managing their field conditions. Another staff member, who walked with a limp, was incredibly friendly, checked in on how my food was, and made sure my order was spot-on. When the craving for chicken hits, this spot is almost never the wrong wild encounter, and the people running it make the experience even better.

Brian J

Raising canes is a chicken restaurant. They have chicken fingers, crinkle fries, texas toast and they are known for their special dipping sauce. The restaurant is clean and the employees friendly. They also have a drive through.

+6

Patricia Martinez

This location is my favorite. Always get served hot food and their service is always great.

FindValdoo

Love love raising cane sauce first time trying their chicken sandwich and it was juicy! no nerves and just love the sauce! Like a boss! Fries weren't salty just right! Thanks you raising cane ❤️

Scott Berry (MarketCrest LLC)

Ate here for lunch two days in a row while in a training class. Typical great raising canes. You won’t be disappointed. This location/store is on point and running well. Clean, fast, great service. Highly recommended.

Vada Huff

The food was hot and served super fast. We were still trying to fill up our cups and hadn’t even found a table yet before our food was brought out. Super happy with this location and will be coming back again.

Jonathan Phillips

Great food and service! Visited this location many times and they never disappoint.

+7

A Ahmed

Some really good fast food!! Everything I ordered was delicious. Chicken tasted better than most other places. Quick food!! Will definitely be coming back to try something else on the menu!!

I literally have a love hate relationship with Cane's. Regardless, I do like the food. I decided to have this for dinner. I ordered and went to the window to pick up my food. All my friends know that…

I literally have a love hate relationship with Cane's. Regardless, I do like the food. I decided to have this for dinner. I ordered and went to the window to pick up my food. All my friends know …

Went and got the kids dinner to go tonight and was very pleased with not only the delicious food but the AMAZING CUSTOMER service AND HELPFUL information from the young lady at the window around 8 …

Great quality, taste, environment, and you can tell the employees really enjoy what they are doing. Service is great and it truly is fast food.

I can always rely on Cane's to deliver on good food and and a warm environment. Enjoyed the festive spirit for Mardi Gras on this visit!

Awesome fresh food w/ the awesome quality you'd generally expect from a Raising Cane's. My only gripe is that I come here for my lunch break at sometimes, but it takes a few minutes for some of the younger associates to finish giggling/ socializing amongst each other and ring me up. I wouldn't care if the store was super busy or if I didn't have time constraints but the inside is usually empty when I'm at the counter to order.

First time!! I'm a picky eater but I love chicken tenders... If they had been a bit more crunchy than soggy ... I think I would've enjoyed more. But overall not bad at all! Giving 4 stars because I was not told sauce was extra... So paying more to have something to dip my tenders in was a bit much.

Cane's was nice! Food was good, staff was friendly, and it wasn't too crowded. My only gripe was the overall menu prices, but frankly that was expected in the midst of this crippling inflation.

I don't normally go to the Raising Cane's. I was with a coworker who was buying so why not? Turns out that I really like their sandwiche. This particular restaurant was clean, fast, and friendly. Overall I had a good lunch.

Often don't give a receipt so if ur order is wrong u won't be helped cause u don't have a receipt.

Very good chicken strips. Comes with fries and Texas toast. Very good and service was good.

This is a great chicken finger dinner. The sauce is tremendous. The chicken has a very nice flavor and the portions seem generous. The employees were very friendly and eager to assist. Excellent job. There is the challenge of getting in and out of this location. With only one entry/exit it seems very difficult to even be a customer here. Plus there is the added challenge of only being able to enter from the south side of Belt Line rd. When going to this location plan ahead of traffic patterns and mealtimes or it is possible to be stuck getting in or out.

Always good and still wondering what is in the canes sauce. Spread that liberally on the chicken fingers and you will be in a food coma for hours after. Be careful with what size box you get.

4 out if 5 stars for quick fried chicken. Canes always has fresh and crispy and juicy chicken fingers. Sauce is great. Crinkle fries are crispy and yummy. Fingers could use a little more seasoning but great with a sauce.

I eat at Caines on a regular basis and I was in shock how small the chicken strips were at this location. Three piece combo ten bucks and the chicken was no joke two and half inches. More like …

The best part of the visit was the friendly staff. They took a picture of me with FLAVA flavor.

the food was mid the chicken was unseasoned and it was only good with the sauce and the sauce was way too salty and had basically no flavor

Food is soggy after only a 2 min drive. Pretty sure I received the fry scraps, as there is not 1 full size fry in the entire order. Waste of money. Could have received better food from McDonald's a…

Overal the service is very poor. Not a lot of people in line but still had to wait like 10 more minutes after getting my drink in the driveway for food to be ready. Was asked to pull forward and th…

Terrible service. waited 30 minutes for my curbside order and finally gave up and went to drive thru. I told the man taking orders in the drive thru that we had a pickup order and no one came out, …

This location is OK. Their serving sizes need to be larger. For example, I ordered the Box Combo, but asked to replace the slaw with some extra french fires. I was told that my request would be honored. However, when I received my order, it was definitely missing the slaw, but there were no extra french fries when compared to my dining companions orders. This had happened once before at this location, so I don't visit this location very often. A little more attention to the customers could go a long way.

Haven't been to a Raisin Cane's in over 4 yrs. But decided to stop by today with friends. The service was fast. The staffs were nice and professional. I was suprise the prices was cheaper than the ones in Louisiana. Not sure if they lowered the prices in recent years or just varies in different states. Overall the food was good . But I did notice the size of the chicken tender have gotten smaller than I remembered. The sauce is the key to the taste. I would just stick to my usually fast food spot Zaxby's next time. But I don't mind stopping by every now and then....

Food is great, but the curbside pickup is a nightmare. The two times that I’ve ordered to save time going through the drive thru, I end up waiting 20+ minutes before I call the store for an update. The app/ordering process doesn’t register that you are there even when you confirm in the app/email that you are.

Fast, friendly service but we received no sauce. Now you know Cane's needs sauce if you want flavor. My daughter didn't want to eat it. Next time we'll go to Golden Chick for a chicken sandwich. They have spicy at least.

Second time going through the drive thru and my food is not correct. Ordered a Caniac combo which should have 6 chicken tenders. I got 4 tenders. If you order from this location, make sure to check your food before leaving the parking lot. Please train your employees on the menu or hire people that can count!!

Did drive thru. Rating is based on food. Chicken was good. Fries were lukewarm which they shouldn't be since they are clearly the frozen crinkle fries that can easily stay heated to a hot temperature. Texas toast was also barely warm. Again something that can easily be hot. Coleslaw was fine.

I only eat here because these are my husband's favorite chicken strips. That's good because that's literally the only thing they sell. Chicken strips with your only options of soggy fries and Texas toast. then there's some kind of weird chemically orange sauce. Bon appétit.

Thus particular experience could be better if the fries were not cooling down and soggy. Chicken strips, or "fingers" were good but not great. They were warm, but not hot and fresh also. Have had better experiences than this specific one. The staff gave excellent service at very least. It was quite busy when I was there, but still they should not have been in such a rush to fill orders that the quality of food gets compromised.

I ordered a chicken sandwich combo. The sandwich comes with three tenders on it, but they only put two tenders on it and the lettuce was not fresh. We ordered a Coke, root beer & a Dr. Pepper, all three dark brown sodas. They did not tell us which was which. I had to ask the drive-thru attendant to mark them, you know, press the button for diet, tea or other, etc...She marked them with a sharpie marker which immediately started to fade on the way home. Then once we discovered which drink was DP, the syrup was obviously out & we ended up with brown carbonated water! I guess no one thought to check it although I'm pretty sure they heard the noise it makes when the soda is running or has ran out! Ultimately I was disappointed with my experience. 🤦🏾‍♀️ However, my two finger chicken sandwich with somewhat day old lettuce was good! I ate it al!😏

I eat here several times a week and the employees act like you are bothering them when they take your order. I asked for well done fries but they called my name 30 seconds after ordering. When I asked she said oh yea they are well done but get to table they are not. I go back up and say they arnt right she just turns around and goes into back, doesnt say a word. Then comes out later with fries in box but says nothing, when hands them to me just turns around and goes away. I will go to another location in future.

always quick service but if all y’all serve is chicken and fries, my french fries should be running over not slopped on the small side of the to go plate. I feel like i shouldn’t see any styrofoam!!

TN J

Line moves. Food is what you’d expect, no real complaints with its taste. The guy taking payments is always cool. The issue is the terrible attitude the females working there have shows up in the quality of service. It legit looks like someone grabbed a few fries from a bunch and threw them in my box… for $18. (I reheated, but the pic shows all the fries received). I was sharing the meal, so we just improvised a bit. Plus, the girl opened the window with, “want ketchup,” and damn near tossed the bag out. That’s happened a few times and reminded me why I stopped coming here.

I went to the drive through during my lunch break at work. I haven't been to Cane's in over a year, not really a fried chicken fan... shocker - I know. I was actually craving the sauce and crinkle fries. I understand a lunch rush but... a few things to note. I was in line about 30 minutes, I wish I'd gone inside. No fun, corky welcome from the speaker they used to use. The girl at the drive-through, with the longest eyelashes ever, repeats my order and asked if I wanted ketchup, I hand her my card and say "That's correct, no thank you, just some hot sauce please." I still got ketchup. No hot sauce, fries were cold and um, the chicken was wet.... o.O I don't think I'll be returning for another year.

I called ahead for naked chicken mentioning I'll be placing a door dash order with special instructions, the worker assured me his team would be sure to follow up. Half hour later I get my food and it's regular battered up chicken I can't eat due to my diet now I'm left hungry 😔

Not a reflection of the staff, more company culture. In the age of metrics if you are the last customer in drive thru they have you pull around to bring your food to your car. That way you don’t mess up their drive thru metrics. Take a different metric or measure better so it doesn’t punish your customers.

I had a super annoying experience here. I went through the drive-through and they messed up my order and it was cold.. so I went back around and they messed up my order AGAIN! I had enough so I got out of the car and went inside the cashier at the front was super friendly and resolved the issue quickly (only reason for two stars).. as far as the “window people/cooks” focus more on listening to the customer because that entire experience was super ridiculous and should have never gone on that long.

This is usually a pretty good establishment. But today I asked for the Box Combo and they failed to mention they didn’t have coleslaw. Instead they just handed me the order. NO COLESLAW. Idk if it’s these kids working here or the management but something needs to change.

The price you pay vs the quality of food is not the same. $17 for six cold chicken fingers, some fries and a drink is way to expensive for a fast-food restaurant. Sit down meals at quality restaurants are cheaper.

Granted the food was hot. I payed for the box combo which is 4 chicken strips and only received 3. So I payed a higher price point but did not receive my proper order. There was also an inconvenience with the app which I won’t get into.I couldn’t go back to get it fixed because I had to return to work. Also I ordered an Arnold Palmer which was disgusting. There was absolutely no sweetness or flavor to it. It was unsweet tea, there was no lemonade present. Just overall not a good experience

The person who took my order was acting very silly. He was putting on a goofy voice through the entire drive through experience and it made me uncomfortable. When I got home with the food, I find that everything is undercooked and inedible. Won't be going back.

The girl who took my order at around 10pm last night on 9/14 was rude. The chicken was bland & the fries were literally still frozen in certain areas....don't think I'll be coming back

Went December first around 8pm my tenders were small and hard they forgot my toast and only put about 8 fries in my son’s kids meal . Usually great but not last night .

I got the 4 piece to go today. This is the only time I’ve had bad chicken. Every piece had lots of grissle and about 1/4 of each piece was inedible. As much as I love it, today was my last visit. Plus you get 1,sauce for 4 tenders and have to pay 40 cents for a tiny extra container of it. C’mon 1 tiny sauce for 4 pieces of chicken. Dunso!

I work in the area and eat Canes often near my house. The quality between the two stores is vastly different. I've now tried this store twice and both times the fries were soggy and old and the chicken strips are half the size of the one I go to in Denton. Disappointing since I love Canes so much.

aizen

asked for sandwich combo , not to be exaggerating but i think it was the worse i’ve gotten , not warm , not canes sauce on top of the chicken strips , bread wasn’t even toasted. not effort at all. order date 11-16-25 around 10:30.

Alex Centeno

I had a one hour lunch I decided to come to Raising Cane's they do an excellent job when it comes to the food this time it was unacceptable I asked for box combo with no cole slaw and they only gave me last Fries than usual that comes with the order I could got a three finger combo. This unacceptable and the tenders were not cooked to Perfection it looks like it's been sitting for awhile I cannot eat the rest I lost my appetite.

Quentin Andrews

Cane's is getting progressively worse! I remember when this was one of the few locations and employees came here to train! The service and quality was excellent. Not anymore. The quality and quantity declines but the price has skyrocketed. Just left and my drink is 2/3rds full and they shorted me on the fries and my fingers look smaller. C'mon Todd do better

Waited 15 minutes for "Fast Food." \nThe fries and the toast were cold. Never again. Staff was very busy "on their cell phones.

Waited 15 minutes for "fast food." \nThe fries and the toast were cold. Never again. Staff was very busy "on their cell phones.

Waited 15 minutes for "Fast Food." \nThe fries and the toast were cold. Never again. staff was very busy "on their cell phones.

waited 15 minutes for "Fast Food." \nThe fries and the toast were cold. Never again. Staff was very busy "on their cell phones.

Waited 15 minutes for "Fast Food." \nThe fries and the toast were cold. Never again. Staff was very busy "on their cell phones.

Waited 15 minutes for "fast food." \nThe fries and the toast were cold. Never again. Staff was very busy "on their cell phones.

Skip this joint for sure . \nFirst off, over $12 for 3 "FINGERS" that should be called "NUGGETS." Not tender at all, in fact tough, chewy and soggy. Fries lukewarm at best. Again, soggy and no ketchu…

Skip this joint for sure . \nFirst off, over $12 for 3 "FINGERS" that should be called "NUGGETS." Not tender at all, in fact tough, chewy and soggy. fries lukewarm at best. Again, soggy and no ketc…

I decided to give Raising Cane's another try, but once again I was severely disappointed. prices have gone up, yet the chicken strips are noticeably smaller than they used to be, and the portions o…

I decided to give Raising Cane's another try, but once again I was severely disappointed. Prices have gone up, yet the chicken strips are noticeably smaller than they used to be, and the portions…

Listen I don't eat this trash to begin with. But my kids like it so I occasionally give in and let them eat sub par food like Canes . But how hard is it to correctly fry French fries and chicken? A…

Ordered with DoorDash paid extra for that alone aside from substitutions like extra sauce extra fries instead of coslaw all for my order to be wrong. No extra sauce gave me coslaw and a diet drink.

Rushed me when ordering and charged me for 2 toast and only got 1 and taunted me by adding lettuce when asked for none

The customer service here is god awful during the night shift. The tone in everyone’s voice sounds like they are so annoyed with anything you have to say. While ordering they constantly say “anything else, anything else, anything else” I’m in customer service as well and I know it gets tough but it never fails at this location, it is constantly bad. Some people have bad days and all they want is a box combo and they get greeted with negativity before they even get their food. Something needs to change here.

The service sucked and people weren't friendly at all! They were too busy on their phones to give a damn about the customers. The food wasn't hot and tasted like it had been sitting there awhile! I like Canes but their service & food quality has diminished drastically since they opened. And the people they have working there don't care if you're happy with the food or the non service you receive! The prices have gone up outrageously and to be treated like that and did not receive food that is edible!!!

Jason nightshift manager Highly unprofessional. Unhygienic No one has on hair nets Cross contamination touching money and food *hazard* Moreover multiple female staff laughing through the service intercom and ignoring customers . (I'm sure the timer will be off on this night) If this is franchise own... do new hires. I'm sure the time clock on drive through is longer due to gossip

I love Canes, I’m a frequent customer. I am done with this location- not worth the hassle or lengthy wait time. Last night I waited 20 minutes while everyone else got their food. When they bring me mine, after standing at the counter for 20 more minutes asking what the holdup was, they said they didn’t have any to-go containers. Well I didn’t even order my food to go?! I ordered a Caniac combo at 6:02 PM and I did not receive my food until 6:40 all the while watching other people get their food and the workers giggling, laughing and straight up ignoring customers. Who I can only assume was a manager because she had on a gray polo shirt, looked me dead in my eyes and walked into another room and shut the door without saying a word. Saw the whole thing! That is unacceptable and I will not be back to this location ever. Literal children work here. The least they could have done was tell me the reason why it was taking so long and then I could have informed them that my order was not to go. They wasted everyone’s time and created a tense environment unnecessarily when all they had to do was open their mouth and speak up. Yall only make 5 things here, there is no reason anyone should wait that long for food at a Canes. If corporate replies to this, I don’t care. I’m not calling yall, just do better and hire people that can communicate. TLDR confused and immature teens work here that will take forever to give you food and act like they did you a favor.

Went through here bc my fiancé has to be to work at 2am. He wanted canes so we went to this one even though we’ve had continuous problems with it. Half way home he noticed they gave us coleslaw even though I told them our order 3 times instead of them telling me our order. I drove back just to wait in line for another 15 min and trusted the manager Alexis, to put everything in our bag even though I told her what I needed 3 times. Got home to find a missing canes sauce and she doesn’t have much information and claims she put it in our bag. This is so disappointing. Do not go to this canes, just go to the next one. I’m doing you a favor.

The coleslaw was missing from BOTH of my big box combos. Chicken was not crispy. It was soft and tasted old. Fries were limp and a weird brown color because they were old too. Lemonade tasted like it came from a dirty spout. I’ve never had bad experience at Canes until today. The cashier asked if I wanted ketchup and still didn’t put it in the bag. Horrible experience, old nasty food, waste of money.

I drove all the way to irving and only had a box of fries after I returned “30 minute drive btw” they treated me so poorly and didn’t even compensate for the mistake they made and to make it even worse they got the order wrong again so I had to loop around the drive thru to get it fixed and was treated as if I was the person in the wrong I showed my receipt and everything and was treated so terrible the 3 girls working there should be fired on the spot terrible service and will not be coming back here again

Had to update my review from a 5 star, unfortunately. I come here regularly for lunch, and it's usually hot, consistent, and fast. Went through the drive-thru today and it took a little longer than usual which was fine, but when the girls were bagging up my food, they were laughing and opening the box to show it to each other??? I said thank you and parked to see why they were laughing at MY FOOD, and it looked disgusting. It was literally like it had been dropped on the floor and stepped on. I ordered a sandwich combo, and it was flat and squished and a mess. I took it inside and asked for a replacement, the manager took it out of my hand and threw it away, the cook said it sounded like a personal problem and started singing Lady Gaga-- y'all really?? He showed me the replacement that wasn't squished and I said thank you, made it to my car, checked it, and they had just given me cold, untoasted bread😭 Never again...

Had issues with an incorrect order previously however the most recent issue is due to Under Cooked Chicken and Unhelpful Staff who didn't even apologize for the inconvenience. The Manager Jason says he would have the GM contact me but I have yet to receive a call after almost a week already. Jason stated since I didn't have the receipt I couldn't get a replacement nor a refund. I have since found the receipt and tried to call back about the refund but they weren't answering the phone anymore (During Business Hours).You guys choose another place to eat and save yourself a headache. I don't know if it's all Raising Canes but the quality of food and service isn't what it used to be!!

I will never come here again the young lady at the window was so nasty an rude aj so was the manager I didn’t even get all my food I paid for she was made cause I told her I didn’t order a coke I wanted lemonade worst experience ever felt racially motivated

I ordered a caniac combo with an extra toast instead of slaw. No extra toast, only 3 and a half pieces of chicken so over fried you couldn’t bite into it. This was the worst meal I’ve had in a long time

The girl who’s behind the counter needs to get more training before contacted with the customer !!!

Extremely disappointed with the Caniac I just bought. The portions looked very small, so I weighed and measured them to verify. The results were unacceptable. Out of the 6 'fingers,' one was 1.6 oz. Three were 1.5 oz, and two were a measly 1.2 oz. All of them were only about 3 inches long. these are barely larger than nuggets, not the tenders you pay $18 for. I tried calling this location directly to resolve it, but no one answered the phone. I filed a formal complaint with corporate, but customers should be aware that the portion sizing here is currently way off standard.

+1

visited this Raising Cane’s location recently and witnessed something that really bothered me. The employees were clearly working under pressure — steady traffic, fast pace, doing their best to keep things moving. Despite that, I saw customers speaking to staff in a condescending and unnecessarily petty way. Making sarcastic comments, mocking tone, and nitpicking small things like how words were said is not okay. Food service workers already deal with a lot — long shifts, demanding customers, and high expectations. They deserve basic respect and decency while doing their jobs. It was frustrating to watch employees remain professional while being spoken to in a way that was clearly meant to provoke or belittle. I truly believe businesses should feel empowered to set and uphold standards of decorum for everyone inside their establishment — customers included. Respect should go both ways. Employees should not have to tolerate intentional rudeness just to keep a transaction moving. Overall, the staff handled themselves well under pressure, and that deserves recognition. I just hope management continues to support their team and reinforces an environment where respect and professionalism are expected from everyone. I pray the GM sees this review

Terrible experience today. I ordered TWO 3 finger combos and one box combo. They had me park since my food wasn’t ready, which is understandable. Keep that in mind as you read this. One of my drinks was wrong and when I went inside to let them know, the girl at the front looked at me ugly as she gave me the cup. I go back to my car and the food was brought out. I get home only to find out that only the box combo and ONE 3 finger combo were in the bag. I called them to let them know and headed back to get my missing food. I only got ONE apology from a sweet employee who had nothing to do with this transaction. By the way, they didn’t offer ANYTHING for the inconvenience. I know the employees reading this won’t care, but I had to let others know about my experience at this location. Be weary if you go to this location.

I noticed the employees HERE at this location, when you pick up a DoorDash order from this store , they don't seal or tie the bag or the drink. Why give someone an order without sealing it?? Are yall purposely giving out people's orders without properly sealing orders? Thats a major red flag

Priscilla Penaloza

TERRIBLE CUSTOMER SERVICE!! No one picks up the phone and they completely ignore you I’ve tried reaching out to them 10 times already

Sophia Hedrick

I never leave reviews but the service was so terrible at this Cane’s location tonight that I feel obligated to. I placed a mobile pickup order, but when I arrived, the lobby was closed with no notice anywhere in the app or big enough to read from their door as you’re driving by. It was snowing and icy, and I actually slipped trying to get to the entrance. I went back to my truck and got in the drive-thru, explained that I had placed a mobile pickup order, and the staff seemed confused and couldn’t find it under my name at first. Eventually they did, but that didn’t help much because we then sat in the drive-thru for well over 20 minutes while they worked on another car’s order. When we finally got to the window, the employees were extremely rude and unprofessional—leaning on counters, just standing around huddled together laughing loudly, and acting like customer service was an inconvenience. To make matters worse, they got my order wrong: we were missing extra Cane’s sauce and extra toast. The food we did get was cold, the drinks were only about 2/3 full, and the portions were extremely small for the price. Overall, this was a frustrating and disappointing experience. I wouldn’t return to this location. The night shift staff seriously needs customer service training, because this was well below even the bare minimum!

Claudia Oakes

The order taker Jason laughed at me when I order a Diet Coke! Not only it was extremely rude, but judgemental. I cant believe this employee is more concerned with his patrons choices than providing great service and accurate orders!

Denis Ernesto Valle Urbina

I've given up on fries, I've given them up completely. They're way too salty. 🤮🤮🤮. They're really bad. I'm not hungry anymore!

Mel

I usually don’t leave reviews, but this experience was so disappointing. From the start, the young girl with her glasses working at drive through had a weird attitude, she opened with a catchphrase or something I didn’t hear at first so When I asked what she said, she repeated it by yelling the same thing, which by the way i still couldn’t make out, either way not a big deal but when her tone changed it through the rest of the interaction it was obviously very rude and passive aggressive, look I understand customer service is not easy but this was unnecessary. When we pulled up to the window, there were no manners at all — no greeting, no thank you — just dry, loud responses and the manager in the back was just standing like a emoji and staring. After handing us our drink, she slammed the window shut without a word. The same thing happened when we got our food: no words exchanged, just the food handed over through the window and the window slammed shut again so we returned the energy. On top of that, the fries were cold, our order was missing coleslaw, and there was no explanation or substitution offered. Overall, the service was so careless and unfair, it really ruined the vibe for the night, I don’t understand why’d you work in a place and you can’t even deal with the minimum effort required. I heard many bad reviews of this location but didn’t think id expect it myself, crazy. Forgot to mention that this locations night shift act like hyenas, they laugh, are loud and so proud to give attitude to people when THEY are the service workers. They need someone to give them a reality check since their egos are high and unprofessional.

Nadia Andu

Manager told me their new product is smaller tenders. Shrinkflation. These should NOT be labeled as tenders. Super disappointed and if I knew they’d be that small I would’ve went somewhere else

larrlenski Jackson

This meal cost $9.99. I just opened it, and the picture shows exactly what I received—I haven’t touched anything. It's ridiculous how little food I got for the price. There were no fries included. The chicken is poorly fried and soggy, and the fries that are there are practically non-existent and also soggy. The service was friendly, but I come to eat, not to chat, and with this meal, I can't do that for very long.

Mike Moreno

This what the 3 finger combo that costs over 10$ looks like. Lately they raised their prices but they forgot to raise the quality as well. Thought to give them another chance. Another update: A subpar location that is not even meeting health safety. The picture will speak for its self. That can cause cancer along with oil that is burned and still cooking in it. They only cook chicken finger and fries and can't get that right what a shame. Take look at the freshness of the food and the styrofoam plate.