Starbucks
Coffee shop · Cerritos
About Starbucks
En Starbucks Cerritos, te damos la bienvenida a un espacio donde disfrutar de nuestros emblemáticos cafés tostados y deliciosos acompañamientos. Un lugar ideal para relajarte, conectar con amigos o trabajar mientras aprovechas nuestra conexión WiFi. Descubre el sabor y la comodidad que nos caracteri...
En Starbucks Cerritos, te damos la bienvenida a un espacio donde disfrutar de nuestros emblemáticos cafés tostados y deliciosos acompañamientos. Un lugar ideal para relajarte, conectar con amigos o trabajar mientras aprovechas nuestra conexión WiFi. Descubre el sabor y la comodidad que nos caracterizan, convirtiendo cada visita en una experiencia única.
What Customers Say About Starbucks
This Starbucks receives high praise for its friendly and efficient staff, with several reviewers specifically mentioning employees like Kevin, Chris, Brandon, Helen, Jackie, Bethany and Milly. Customers appreciate the excellent customer service and the quality of the drinks. However, some customers have complained about inconsistent drink preparation, slow WiFi, and management issues.
Popular Dishes
Best For
Tip: The location is spacious with ample seating, making it suitable for studying or meetings.
Features
What to see nearby
Data from Wikidata
Explore the area around Starbucks
Starbucks is located in Cerritos, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Parks & Gardens
- Reservoir Hill Park (A 928m) — park in Los Angeles County, California, United States of America
- Falcon Field (A 944m) — park in Los Angeles County, California, United States of America
- Glazier Park (A 967m) — park in Los Angeles County, California, United States of America
Other Points of Interest
- Cerritos College (A 518m) — public community college in Norwalk, California
Data from Wikidata
Frequently asked questions about Starbucks
Starbucks Cerritos Reviews
This coffee shop is truly exceptional, providing a welcoming atmosphere, particularly due to the outstanding service provided by Bethany, one of their cashiers. We commend her excellent performance. Armando Cantoral
Came here to study for my dental boards. The cappuccino I ordered in the “for here” cup was delicious. Great service, boosted by the Starbucks rewards program which incentivizes repeated visits. After finishing the cappuccino, I ordered a free refill of iced green tea with stevia added. With the Starbucks app, certain drinks (which Jonathan kindly explained to me) are free. He was very patient in helping me understand the way the refill system worked with all my questions. I’m thankful for his service. Without the Starbucks app, refills are $0.50. Furthermore, free refills are limited to include only plain hot/iced teas/coffee. No handcrafted drinks or basically anything with milk, cream, or foam. Jonathan brought my now cold drink in a “for here” cup also. Great service from him and the staff. Friendly and welcoming, glad it’s open again after the renovation which feels more spacious, clean, and welcoming.
Wow, this is a terrific Starbucks! These days, sometimes it’s hard to find a hospitable location with adequate seating due to the pandemic, but his location is HUGE, and has loads of seating. Regular and communal tables, comfy padded wall tables and a great, airy ambience. A new favorite!
Came here to study for my dental boards. The cappuccino I ordered in the “for here” cup was delicious. Great service, boosted by the Starbucks rewards program which incentivizes repeated visits. After finishing the cappuccino, I ordered a free refill of iced green tea with stevia added. With the Starbucks app, certain drinks (which Jonathan kindly explained to me) are free. He was very patient in helping me understand the way the refill system worked with all my questions. I’m thankful for his service. Without the Starbucks app, refills are $0.50. Furthermore, free refills are limited to include only plain hot/iced teas/coffee. No handcrafted drinks or basically anything with milk, cream, or foam. Jonathan brought my now cold drink in a “for here” cup also. Great service from him and the staff. Friendly and welcoming, glad it’s open again after the renovation which feels more spacious, clean, and welcoming.
Wow, this is a terrific Starbucks! These days, sometimes it’s hard to find a hospitable location with adequate seating due to the pandemic, but his location is HUGE, and has loads of seating. Regular and communal tables, comfy padded wall tables and a great, airy ambience. A new favorite!
Brandon was super nice! Asked for a surprise drink and was super excited to make me one! Definitely deserves a raise for such excellent service!!
Ashley’s the sweetest, very good service.
KINDNESS will always win. This Starbucks team is exemplary of that, and it’s the cherry on the cake on top of fast, accurate service. Thanks for being great human beings 🩵
Jackie was amazing she was so hospitable and gave me a coupon for an inconvenience. Such an an amazing customer service🔥🔥🔥
Love this location super friendly people and shout out to Helen shes very kind and walks you through the items of drinks like a pro Barista.. definitely deserves a raise or promotion 🙌🏻
The staff are always really nice to me. I throughly enjoy how well they make my mocha coffee. It's always really tasty and beautifully presented.
When I have class I always come to this starbucks as its across the street. They are ALWAYS so friendly and kind. They never make me feel like they are being forced to interact with customers. Bethany and Milly are the two I remember at the moment who are the sweetest and a reason I keep coming back! 10/10 on the customer connection 💖
Jackie was amazing she was so hospitable and gave me a coupon for an inconvenience. Such an an amazing customer service🔥🔥🔥
The staff are always really nice to me. I throughly enjoy how well they make my mocha coffee. It's always really tasty and beautifully presented.
KINDNESS will always win. This Starbucks team is exemplary of that, and it’s the cherry on the cake on top of fast, accurate service. Thanks for being great human beings 🩵
When I have class I always come to this starbucks as its across the street. They are ALWAYS so friendly and kind. They never make me feel like they are being forced to interact with customers. Bethany and Milly are the two I remember at the moment who are the sweetest and a reason I keep coming back! 10/10 on the customer connection 💖
Love this location super friendly people and shout out to Helen shes very kind and walks you through the items of drinks like a pro Barista.. definitely deserves a raise or promotion 🙌🏻
I was shown kindness for placing a mobile order at the wrong location. They made my drink perfect. Thank you Chris and baristas. You know how to do your job right. 💯
I’m glad to hear and see Kevin when i go. He’s the best always goes out of his way to make people happy. Im always trying something new with Kevin. Thanks for you awesome customer service Kevin.. Lizz
I ordered two Veni shaken oat milk espressos with 3 pumps of hazelnut but each time I got it there was no taste of hazelnut . I order it all the time and I know how it tastes ; once I told the employee they suggested I add more hazelnut but I refused . When I tasted the second one I feel like it was out of spite that there was no hazelnut syrup added . I have social anxiety so I didn’t want to be appeared as a Karen so I just accepted my fate and took the drink as is. This employee didn’t seem to care about my needs so it’s reflected on this review . Nice atmosphere though
I ordered two Veni shaken oat milk espressos with 3 pumps of hazelnut but each time I got it there was no taste of hazelnut . I order it all the time and I know how it tastes ; once I told the employee they suggested I add more hazelnut but I refused . When I tasted the second one I feel like it was out of spite that there was no hazelnut syrup added . I have social anxiety so I didn’t want to be appeared as a Karen so I just accepted my fate and took the drink as is. This employee didn’t seem to care about my needs so it’s reflected on this review . Nice atmosphere though
I usually do not complain about my Starbucks iced coffee but today I feel like I was robbed of 8 almost 9 dollars of a grande iced coffee after I was accidently splashed with coffee and got on my glasses I wasn't even mad but when I got in my car and seen that I barely got 5 sips in of my iced coffee I was a bit disappointed because it does take me a long time to finish it. I feel like my iced coffee was just ice and sweet cold foam because the ice was literally filled to the top so that's when I got upset 😭
The cashier in the drive-through was not very friendly. She didn't say thank you, just handed us our drinks and walked away. Then, to top it off, my drink was not full.😫
I usually do not complain about my Starbucks iced coffee but today I feel like I was robbed of 8 almost 9 dollars of a grande iced coffee after I was accidently splashed with coffee and got on my glasses I wasn't even mad but when I got in my car and seen that I barely got 5 sips in of my iced coffee I was a bit disappointed because it does take me a long time to finish it. I feel like my iced coffee was just ice and sweet cold foam because the ice was literally filled to the top so that's when I got upset 😭
The cashier in the drive-through was not very friendly. She didn't say thank you, just handed us our drinks and walked away. Then, to top it off, my drink was not full.😫
I been going to this Starbucks all the time since it’s close to where I live but honestly their service is quite very slow in the early morning and night. I placed some mobile orders like at those times and I had to wait twenty minutes just for two drinks when they didn’t had many customers while there was a lot of staff on the floor who didn’t even prioritize customer service at all.
This is the most depressing Starbucks in the area lately, the baristas look like they’ve been mistreated and overworked, I had a small talk with one of the baristas and apparently it’s the way management treats them, honestly for a high quality store, managers really need to treat the baristas with respect. Otherwise their moods can seem not welcoming, compared to the other stores I’ve been to this one seems the least welcoming, I hope management gets better and treats these baristas with care
What happened to this location? The remodel is really disappointing. The dining area is much smaller now, with fewer tables and seating options. Given that this Starbucks is right across from a college, where students are a major part of the customer base, it makes no sense to reduce the seating so drastically. It's frustrating that most of the tables are gone, leaving just one large table in the middle. This change really inconveniences those who come here to study or work. The remodel isn’t the only issue— the staff has become increasingly rude and inconsiderate as well. The baristas take forever to take an order, which just adds to the frustration. It’s clear they don’t prioritize good service anymore. With the poor layout and lackluster customer experience, I won’t be coming back. On top of everything, it's baffling how a simple order of one drink takes far longer than it should, especially when the store isn't even busy. With fewer people inside, you'd expect faster service, but that's not the case. Between the rude staff, the slow service, and the poorly designed remodel, this location is no longer worth visiting.
This is the most depressing Starbucks in the area lately, the baristas look like they’ve been mistreated and overworked, I had a small talk with one of the baristas and apparently it’s the way management treats them, honestly for a high quality store, managers really need to treat the baristas with respect. Otherwise their moods can seem not welcoming, compared to the other stores I’ve been to this one seems the least welcoming, I hope management gets better and treats these baristas with care
What happened to this location? The remodel is really disappointing. The dining area is much smaller now, with fewer tables and seating options. Given that this Starbucks is right across from a college, where students are a major part of the customer base, it makes no sense to reduce the seating so drastically. It's frustrating that most of the tables are gone, leaving just one large table in the middle. This change really inconveniences those who come here to study or work. The remodel isn’t the only issue— the staff has become increasingly rude and inconsiderate as well. The baristas take forever to take an order, which just adds to the frustration. It’s clear they don’t prioritize good service anymore. With the poor layout and lackluster customer experience, I won’t be coming back. On top of everything, it's baffling how a simple order of one drink takes far longer than it should, especially when the store isn't even busy. With fewer people inside, you'd expect faster service, but that's not the case. Between the rude staff, the slow service, and the poorly designed remodel, this location is no longer worth visiting.
WiFi is horribly slow when the place is empty or full. I have been to this location around a dozen times. It's one of the most spacious, large indoor, and large outdoor patio. It's setup exceptionally well for meetings/study groups, as well as sitting by yourself. The problem is WiFi. Simply the worst of any Starbucks. I thought at first it may due to being crowded when I first arrived. But after it emptied out with only a few people... Still no WiFi. I'm a tech guy... Problem is likely due to huge concrete interior wall. It's cool how they've decorated it... But afraid it kills WiFi. I use my cell phone to tether, but no idea how anyone else uses the internet?
Despite a sign outside requiring masks, this location was not enforcing this requirement. I have been taking pictures so that these businesses can see that I’m not some random negative Nancy. You would think a corporation as large as Starbucks would teach their workers to spread the word of safety. This was an extremely disappointing visit.
WiFi is horribly slow when the place is empty or full. I have been to this location around a dozen times. It's one of the most spacious, large indoor, and large outdoor patio. It's setup exceptionally well for meetings/study groups, as well as sitting by yourself. The problem is WiFi. Simply the worst of any Starbucks. I thought at first it may due to being crowded when I first arrived. But after it emptied out with only a few people... Still no WiFi. I'm a tech guy... Problem is likely due to huge concrete interior wall. It's cool how they've decorated it... But afraid it kills WiFi. I use my cell phone to tether, but no idea how anyone else uses the internet?
Despite a sign outside requiring masks, this location was not enforcing this requirement. I have been taking pictures so that these businesses can see that I’m not some random negative Nancy. You would think a corporation as large as Starbucks would teach their workers to spread the word of safety. This was an extremely disappointing visit.
The service from baristas were excellent, very helpful and kind. However, it’s apparent there’s ongoing management issues. It’s my third or fourth time witnessing workers come out, crying, distressed and overwhelmed. No longer do I see the regular workers ..I feel for the baristas
This is my first time visiting the States and was excited to try out Starbucks here. I was served by a lady called Leilani (drive through). The service we were provided was poor due to how verbally snappy she was, almost impatient and wanted to get us out the way. I noticed she was doing that to the car in front of us too and could audibly heard nasty comments made from her as they drove away. Honestly terrible experience and am very disappointed.
May 28th, 2025, Cant get a cup of water. have to purchase something. Starbucks used to really be a quality entity to have in a community. They make enough to give students a small cup of water at least. I buy all year around, just to not get 1 small cup, really not much I'm after asking for. They should've put a Dunkin Donuts instead. Their coffee and food is way better
This is my first time visiting the States and was excited to try out Starbucks here. I was served by a lady called Leilani (drive through). The service we were provided was poor due to how verbally snappy she was, almost impatient and wanted to get us out the way. I noticed she was doing that to the car in front of us too and could audibly heard nasty comments made from her as they drove away. Honestly terrible experience and am very disappointed.
The service from baristas were excellent, very helpful and kind. However, it’s apparent there’s ongoing management issues. It’s my third or fourth time witnessing workers come out, crying, distressed and overwhelmed. No longer do I see the regular workers ..I feel for the baristas
May 28th, 2025, Cant get a cup of water. have to purchase something. Starbucks used to really be a quality entity to have in a community. They make enough to give students a small cup of water at least. I buy all year around, just to not get 1 small cup, really not much I'm after asking for. They should've put a Dunkin Donuts instead. Their coffee and food is way better
Sign in to leave a review
Sign inRemove ads and manage your menu
Gallery
No photos available
Photos will appear here when synced from Google Places
About Starbucks
How to get there
Cerritos, CA 90703
Highlights
Services
Dining Options
Restaurant Info
Amenities
The Neighborhood
Location
Cerritos, CA 90703
📍 Explore the Neighborhood
Upcoming Events
The Spirit of the MACY (Music Arts Commendation for Youth) Awards Day
23 May 2026, 12:00
Cerritos Center for the Performing Arts
Paul Anka
24 May 2026, 20:00
Cerritos Center for the Performing Arts
The Latin Rock and R&B Show
06 Jun. 2026, 20:00
Cerritos Center for the Performing Arts
public community college in Norwalk, California
park in Los Angeles County, California, United States of America
park in Los Angeles County, California, United States of America
park in Los Angeles County, California, United States of America
Gaming
🎮 Earn Points While You Explore!
Play Find Me and redeem points for discounts at Starbucks and other restaurants
Earn Points at Starbucks!
Play Find Me and redeem rewards here
Earn extra points and redeem them for rewards at Starbucks
🏆 Rewards at Starbucks
10% Discount
At Starbucks
Free Appetizer
On your next visit
VIP Table
Premium experience
to redeem rewards and earn points
📋 How Do Rewards Work?
Play Find Me
Every 100 score points = 1 reward point
Collect Points
Workers earn 2x points per game
Redeem Rewards
Discounts, free food and VIP experiences
Is it yours? Claim it FREE!
Remove ads and manage your menu