G L

I've had to wait for pick up at this place many times and for too long. No help inside either due to automated order screens. Additionally the last two visits I have ordered no cheese, no cheese is on the receipt, and they still put cheese. I can't eat it and if I don't check before I leave I'm screwed. One trip they gave it to me two times with cheese. It took a third item to get it right. I understand they are busy but some requests are for important reasons! On a different note the employees are always pleasant and helpful.

The staff was rude did not even say thankyou or have a good day etc. I work at a restaurant myself and that is embarrassing and unacceptable to say the least. I am very unsatisfied with the customer service I received and it was not the first time but this time was just unacceptable. It was the two girls but mainly the one at the second window giving out the food she had black hair. Very unprofessional.

S Yaj

How is this possible. Someone does not know how to read. Sad day today.

mgpesina1

Ordered Uber Eats for my daughter in law because she's sick. They forgot her burger. 2 Happy Meals and a burger... and NO BURGER. Very disappointed.

Houa Thalchuefeng

They did not honor the monopoly stickers. We got shorted out. The manager was professional but mcodnalds itself lied to us and cheated us out. They said only certain items came with the stickers. We ordered according to the monopoly menu on the app Some items are missing the stickers

+1

Anngela Cooper

Every time I come to this McDonald’s, my order is wrong and the french fries are always cold. Very disappointing.! And they’re really sad. Part is I ordered from the app so there should be no reason why my order is wrong And why would the french fries be cold when you’re told that your order is ready and you come right away!

Renegade Pictures

This location looks really corporate and the staff will park you even on a simple order. Its a far cry from the way mcdpnalds used to operate. I only ordered 2 fries and a burger and they parked me for like 10 minutes. The whole parking lot was full of people waiting for their orders, but there were barely cars in the drive through.

Jenn Rodri

For a Monday, its quite surprising that they are out of the blended coffees, but have shakes. It seems like every week they are out. They are really rude when you want to request extra sauce packets, asain girl in the window gave me a lot of attitude for asking for 2 extra sauce. Other than that, the people making the food are great, always taste good.

Michael Reyes

Waiting for 45 min for my order, went inside for help… nothing not even an acknowledgment. I went back into the drive thru to get their attention and the young man acted like I was trying to steal food. I just want what I paid for and I don’t want to wait 45 min and go thru drama to get what I ordered. That young man that was in charge needs to go back to training. I quit eating McDonald’s for years. I might as well just go back to not eating here. I ain’t missing anything.

Joe Thieme

Sat in drive thru to order a sundae. Ice cream machine broken. Now I'm spending 15 minutes of my night waiting to drive out of the drive thru with nothing. Use a sign! Waste your customers time, I won't be coming back.

Randy N

Everything i go here them seem to get my damn order wrong. Always order no onions and still onions all the time. Cheeseburger meal and both say no onions and look smh

Pardeep Binning

My recent experiences at the McDonald's on Shaw and Clovis have been consistently underwhelming, particularly when it comes to the speed of service. Despite its reputation as a fast-food restaurant, this specific location seems to struggle with the 'fast' aspect, especially at the drive-thru. On multiple occasions, including my latest visit, I've found the drive-thru service to be frustratingly slow. The irony is apparent: there are hardly any cars in line, yet the wait times for food are lengthy. For instance, today, after ordering two sandwiches, fries, and a drink, I was asked to pull forward and wait an additional 5-8 minutes after receiving only my drink. This defeats the purpose of a drive-thru, where the expectation is to receive orders quickly and efficiently. As I waited, not only did the wait time exceed the initially stated 5-8 minutes, but it also resulted in a longer queue of cars behind me, all seemingly trapped in the same slow service cycle. After a 10-minute wait, I finally received my order, only to find the fries were cold. Due to the delay, I was already running late and chose not to address this issue or request a correction.

John Cena

So much salt my kids wouldn’t even eat them and free I tried one I tossed them out. Like cmon look at this and you still chose to bag them. Waste of time and money!