Amazing service and very quick! The pumpkin cold brew was perfect.

some one put incorrect picture of the store. this location is drive thru only. no seat or in store space for customer

Wade provided unparalleled customer service and delivered great vibes!

Starbucks my favorite place to go on Sunday morning.

Drinks are always made to perfection!

Best location and service is great.

Very good coffee

The customer service was great. Coffee, best way to start a morning.

Super quick and not always as busy as other locations. Great service and well made drinks!

Loved the girl working the window she definitely made my day. Drinks were exactly the way I ordered them and delicious.

Great customer service and coffee... best mocha's.

I love the setup, I work at Walmart and ever since they closed the McDonald's inside I wonder where would I get my coffee and my dreams came true when they built this Starbucks.

I only go for the drinks, and there are some that are trash, but i also do have my preferences. Sonic give my preference a 5 for sure

Grabbed coffee before heading back to Houston. Coffee was made just right.

GREAT SERVICE AND FRIENDLY STAFF!!! I would totally recommend and will definitely come back.

My new fav Starbucks, good and quickly service!

I'm not a coffee drinker so I absolutely love the pink Drink my teenage daughter loves Starbucks she drinks it everyday

Great service, happy crew. Drive thru only.

This location is always kind, efficient, and courteous!

This one just opened up and the person that waited on me name was Star 🌟. Loved her vibe and personality. If she is not a lead or a manager make her one. Love the feel and you can tell that she has a great smile😁😁

While this is only a drive thru location, I noticed how clean the landscaping was, also met the Manager at the window I believe his name was Harold. Very polite, professional, and his team was very quick with my coffee. Thank you!

My first time here I had a great experience. A young lady went over and beyond to make sure my order was the way I wanted it! she was very determined. I will return Thank you.

Curtious staff and awesome drive through experience as usual to get flourished with coffees and lattes!

I’m back as always my white chocolate mocha was perfect and the service and atmosphere was great. Everyone do not pass this Starbucks. It is perfect.

I Absolutely love the crew at this location my Venti ice white mocha taste amazing every other morning. Also Michael who takes the drive-through orders needs a raise. Keep being great guys

I was immediately and genuinely greeted by Hannah. She was so upbeat and friendly. Made my coffee exactly the way I like it. Kept checking up on me while I was there and made me feel like I was her only customer.

I stop by this place on my way to work which is always around 5:30am and the customer service I receive here is what makes my mornings! The girls that have taken my orders are always friendly and I love their energy. I will continue to stop by here before work!!

Line moved fast, it's in a great location. Drinks were made just as ordered. Great service!!

Feeling the love, thanks you guys! ☕️❤️

Some of the kindest, caring people I’ve encountered in a while. Quick and efficient with high order accuracy. I just wanted to thank them for their hard work and dedication to excellent customer service.

Same service all the time friendly and courteous food always nice and hot

Went to Starbucks, which I normally don’t do because I haven’t found a drink that I really like. I went in the other day and the manager Harold was so helpful and recommended something I should try. I ended up loving it. Best drink ever. I will be back, thanks to Harold.

The baristas are super nice. I ordered on the app and my drinks were ready in the time they said they would be. The restaurant is clean and they have a nice selection of collectors cups too!

i literally make this my consistent morning coffee stop! the staff are always so nice & my coffee is fixed right every single time i go! i highly recommend, definitely worsen my starbucks addiction 😂🤎

Went through the drive through and burista Was patient and heard my complete order And was really nice.

They work as a team: efficient, personable, and high quality!

The kindest crew ever! Thank you for starting my morning off right.

Sage and the crew are awesome and friendly! My favorite coffee place when I'm on this side of town! ☕🙌🏽🍀 Great place to study and work. Outside seating is awesome, as well ! 🌞

This is my favorite location, they're always smiling, my drink is always ready when I get there and consistently made!

Johnny Andrade

amazing customer service and understanding from Eman and Hugo both of them are amazing at what they do!!

Robert Taylor

My Go-To Starbucks for several years. Full of fun regulars and precise excellent service. Lisset has managed this store for over 10 years. And obviously there's a reason why. Her partners seem to follow her lead, with Sage in particular being an excellent Barista and leader.

L Dee

Friendly Starbucks where the staff is what makes the difference. Always have a nice note on my coffees, so its a joy to pick up here. ☕️

Nadine Sanchez

Was helped by Hugo this morning. Great customer service and my coffee was made at perfection. Thank you Hugo

Angelique Mahurin

Excellent customer service! The young women at this location are extremely friendly and professional, while leading with a welcoming hospitality! Best service I've observed at a Starbucks

Jim Malone

Friendly staff, consistent coffee taste, good place to sit outside in the early morning. The a/c temp is so cold you could hang a side of beef, wish they'd turn it up a little bit

Tony Brooks

I don't go to Starbucks a lot. But, when I do, it's been enjoyable. First time at this location, off MacArthur. We were greeted by a friendly staff. He recommended a new cold tea tea matte with a lavender foam. It was pretty good. My GF ordered the regular green tea.

+4

Brittany Johnson

I've been here 2 times now and each time they have been super kind and attentive and generous. I really appreciate them. Will be returning often.

Xiomara Davis

On here if you can! I stopped by here because it there but boy ole boy, what a surprise and delight moment. Sarah is a absolute gem. She totally change my favorite black tea lemonade with refreshing recommendation. She was personable and kind. If you get a chance get the "Sarah" it's a passion black tea lemonade with raspberry 😋 😍 it simply amazing.

Mrs. Collins

Ordered my Starbucks on the app today and I tell you one thing, they should have BEEN putting everything in bags much easier to notice your order. Everyone is always so nice at this location. I've had nothing but great service. Continue the bags! Its personable and I love it!

IO

Great service and the coffee is good as well. They were pretty busy at the time i came, but the wait was reasonable and there was still open seating.

Amber Jennings

Great service and nice atmosphere. Been coming here for about 10 years. Always a great place to hang out with friends and meet up for school work. probably my favorite Starbucks!

As much as I enjoy making my own coffee or tea at home, I do like to treat myself to a Starbucks coffee once in a while. I enjoy ordering through the app, & my order is always complete & perfect. A…

Fast service and reasonably priced

Typical Starbucks the coffee is always good and always pricey

My oder was misplaced 😅 but its was still okey!

Can’t go wrong with any coffee but have become pricey these days

They didn’t have the double smoked bacon biscuit

Very cute for the holidays!!!

Had a latte. Was best as always. There was a remodel, I was told. There was no seating or bathroom. Very simple coffee shop. Not like a bustling starbucks I love. I had to stand outside 30 mins for my ride

The only bad thing is there's no inside ordering, so on cold days like when I went there were long lines through the drive-thru.

They are quick and accurate on orders. You either have walk up or drive through. The prices on drinks are getting high, but what isn't these days. I do have an issue with them accepting my order and then the topping not being on there because they don't have it. I just with they would tell me before I order.

I actually love this place, however I went to get a drink I seen on TikTok that looked interesting. Online it looks like a smoothe or frozen drink, but when I got it, it was a liquid. It was ok, but not what I expected, was disappointed. The lemon loaf I got was amazing.

The coffee is good! Food is tasty and fresh!

Dragon fruit lemonade drink is so delicious 😋

Jeffrey Nolin

Fantastic location and staff, however, this location and the starbucks app aren't in sync. You cannot order using the app at this location or it doesnt match what they provide. They mentioned they've had consistent trouble with it, so you do have to order in person when here. It isn't a good pickup spot to grab and go fast.

Mike Tobin REALTOR

This is a great place to meet clients and get business done. One of the perks for us real estate agents is the Free wifi. They have some good treats and decent coffee. The 4 stars is because there is better coffee out there but you cant beat the convenience and speed of Starbucks. This is a great location.

Very slow service. Ordered two regular coffees and two brownies, nothing fancy, and it still took over 10 minutes to be ready.

Gross flies all over the demo food. Coffee was good though. Ask for sealed fresh food. No one likes flies walking all over the food

Gross flies all over the demo food. coffee was good though. Ask for sealed fresh food. No one likes flies walking all over the food

We had seen online that some locations were giving veterans a free coffee on Veterans Day to honor their service so we thought we would stop by. I have Celiac Disease so I don't visit Starbucks oft…

You can always count on a smile and friendly hello from the Starbucks Bartsia team! It's super hot out side right and loving all their ice tea selections! So many to pick from, right now I'm tryi…

Not sure if they were short staffed but I spent over 20 min in line on a Saturday evening

Every time I order a Frappuccino it’s always so liquidy at this specific location

Too expensive Clean place Service is not what you expect.

Always hot coffee. Getting a little pricey though. I blame the weather! Nice friendly staff.

It's not that I had a particularly bad experience or anything, but just wanted to give a head's up that this location is drive through only, no indoor dining area at all. I found that to be a bit odd & inconvenient for those without a vehicle or for those may just want to enjoy their coffee & breakfast inside. But the cashier was polite & everything, and my breakfast was okay.

I really would like my order to be made per directions. The last 3 times though, they have not been made correctly. The directions state line cup with Mocha. NOT caramel. I truly appreciate attention to details. Please, follow the directions like you have been prior to my last 3 orders. Thank you.

The customer service could be better. And you could be acknowledged by first come first served.

The customer service could be better. And you could be acknowledged by first come first served.

The cleanliness of the store was great! I ordered food, and it was too hot to eat right away. I'll give the food a 6/10.\n\nHowever, the music was too loud, especially for only a few people in the …

The cleanliness of the store was great! I ordered food, and it was too hot to eat right away. I'll give the food a 6/10.\n\nHowever, the music was too loud, especially for only a few people in th…

Messed up my order the only one time I went.

Says dine in. Pictures online show chairs. You can’t even walk into this place. It’s only a drive up window or a walk up window.

I ordered this one and got a cup half full of foam only, [ i didn’t drink it, this it what it appeared like when i took off the lid ]

not great. - stood at the window forever before anyone came. when they finally did, it was like i wasn’t even there, no hello, no what can i get you, just blank stare. - i ordered many big drinks, only me pick up at the standing window, and they didn't offer me a carrier 🥲 - also, it’s drive-thru only and nowhere on the app or map show it. my friend and i ordered ahead thinking we’d hang out inside. until we're here and knew it was only drive thru. i would pick another store if i've known. - drink was good even though they spilled on the outside of the cup.

Ash M.

A very busy Starbucks location in Las Colinas. Unfortunately I made the mistake of ordering ahead on their App and when I got there, I waited a long time to get my order. I noticed that people who ordered after me at the counter were out on their way with their drinks and I was still waiting… I finally had to ask about my order and they finally printed my order and started making it.

+1

I go here almost everyday. After putting in a mobile order and pulling up to the drive thru 2x now & being told "you literally just put that in" and "maybe give us more time next time" I won't be com…

Consistently wrong orders from here :(\nThey put a hot drink in my cold cup and often give me a white mocha instead of a peppermint mocha

Stopped by - the cashier - probably a manager took my order - blonde with a cheese danish - very unprofessional and not courteous - fixed my coffee and then put my danish at the end with someone el…

Placed order of 2 drinks, one was a frappe and the other we asked the bartender if she recommended it hot or iced. Paid and left tip and then the two baristas behind the counter proceeded to speak …

How hard is it to get a simple order correct? Drive through was packed. Took 10 minutes to order a sausage egg and cheese sandwich and a blueberry muffin. Get to the office and I find this …

How hard is it to get a simple order correct? Drive through was packed. Took 10 minutes to order a Sausage Egg and cheese sandwich and a blueberry muffin. Get to the office and I find this in the b…

I come to this Starbucks A LOT because I take my aunt lunch right around the corner from here. Today The attendant was Rude! I ordered my usual caramel crunch frappe, it was so watery, basically tasted like I ordered caramel water, I told her, she had an attitude when I asked if she could remake it. I then asked her the address to this location and she tried telling me it was the 3333 airport Frey address, that’s when my uncle said no it’s the 4080 address. I’ll find another Starbucks to give my business to. Highly disappointed today! I recommend u find a location more honest and one that takes pride in the work they’re putting in because of her I’ll find elsewhere to get my frapp at.

Nothing was good …no good service .. no straw ..!! Drink was not that good that it was at some other store ..

No whip cream , bad service Expensive … 7 Brew is better

The water was hot but it was supposed to be a venti macciado and a venti latte. Not 2 venti hot waters

So this is the 2nd time I have ordered a White Chocolate Macadamia Cream cold brew with extra ice and cold foam. Not once did it come with extra cold foam and I was charged for it nor was the cold foam WCM. Both times I have gotten it with mint foam. Then I order a Banana nut loaf and ask for it to NOT be WARMED...and it was warmed. So Now I will no longer go to this Star bucks. I will make the extra drive to the one on Story Rd & 183.

Never have nothing. Always out of base ishhh

Do not go to this unprofessional store! The manager Harold is a unprofessional person! Rudest customer service ever. Also, the staff looks unhappy to be there! Avoid going to this location!

I wanted to report the two baristas (Hispanic girl & her male coworker) as I ordered two spinach feta wraps and two medicine ball teas we drove to the window and paid for our order then a couple minutes later the lady at the window gave us semi cold teas when they were supposed to be hot. We asked her if she could warm them up because they normally come hot. She then rolls her eyes and hesitates but eventually takes the two teas to warm them up. As she is talking to her fellow coworker he takes the teas open the lid and sticks his bare finger in the tea to check to see if it is hot. I immediately told her to please give us our money back and that I will report that to corporate because that is not sanitary. I also requested my money back and she hesitated at first but eventually made the correction. Although I am waiting for my money to be back in my bank account I want to report that they are not sanitary at this location which is a food safety hazard. I do not want any gift cards I just want for them to retrain them on how to handle food and drinks because what I saw last night was disgusting.

What an experience at this location!!! Order online; arrived at the location 20 minutes later, and was told the order was not completed. I was told 2 of the drinks still needed to be made. I waited and watched customers pick up their online orders. I didn't understand how my order was not completed since 2 of the 4 drinks were already completed and sitting by the window to water down. If 2 of the drinks were already made, then why were the other 2 taking so long, and they were all cold drinks. I asked and told that they are short hand however I counted 8 employees in this drive thu location. Two were sitting in a rolling chair, not sure why. After asking again I was ignored and then an employee named Imon slammed the drive thru door on my hand. Then the shift lead came to the window and was even worse. I told her that her employee slammed the door on my hand and was only able to say, oh. Didn't apologize or attempt to make it the situation better. After requesting for a refund, that also was hard to get. Once in the process of giving me a refund, she stopped to attempted to help another customer. I told her what are you doing, and that she needed to give me refund instead helping another customer. After being at the location for 35 minutes I received a refund. Worse service ever for a Starbucks that takes pride in customer service.

This spot is ONLY DRIVE THRU. They don’t even have outside seating area. It says on their google listing that they are dine in, but it’s not.

I had ordered 2 chocolate chip cookies and when I got home noticed that I had 2 chocolate croissants the guy there when I got back was very rude to me even tho he had made the wrong order

I ordered a Venti Iced Caramel Macchiato add extra caramel Drizzle and when I received it there was hardly any in there. This is the 4th time this has happened. I won't be coming there ever again.

LOLA was very rude. There was a miscommunication and she was not friendly about it at all. Did not acknowledge us as we left and just all around didn’t seem like she wanted to be there. Not the experience I expected from a new Starbucks. Drinks are good, she just left a horrible taste as we left.

Too expensive to not have straws where they can actually drink your drink smgdh!!!🤬🤬🤬Can not even drink my drink at all with the tiny straws they gave me wow!!!! That's messed up ya'll could of gave me one ya'll millions of plastic cup straws

Drive through only. Horrible slow moving... 🐌

Ordered an oatmeal and americano. Both meant to be scalding hot. They used lukewarm water. Gross and waste of money.

This employee was so RUDE. We asked for an iced cappachino with a strawberry cakepop on the side and the employee insisted that we ordered a strawberry frappe. And when we told her we did not she said "well thats what you said at the window" and handed us THE WRONG drink. This is the worst service i've ever experienced with this company.

I ordered through DoorDash and they did not deliver an item. I called to store and they said it was out of stock, now I can't get refunds bc it was their fault! Terrible customer service!

The experience was okay, but our breakfast sandwich had plastic in it!

I am going there more than years but today is my last day because of dirty service and they unprofessional employees dirty

I am not one to usually write reviews but my daughter and her friend visited this location this morning and the worker that took their order at this window harassed them my gesturing at their chest and trying to reach for their necklaces. They are minors and this was a full grown woman. All they remember is her name started with an M and even though they showed they were physically uncomfortable, she did not stop asking them. I will be reporting this to corporate because it's totally unprofessional and invasive. I would definitely not be letting them come back here again.

I usually go to Starbucks around DFW today. I went to this one and I asked for a coffee refill. He gave me the runaround about how the refill work all I need a coffee in my cup to drink it how simple is that so he asked me to pay for $4.50 for a coffee refill which I refuse, this guy with an Indian accent is not Professional. He don’t even know how to deal with Customer. This word is the fact about refill on Starbucks I don’t know he tried to rip me off or what If you're a Starbucks rewards member, you're entitled to free refills of hot coffee, iced coffee, hot tea, or iced tea regardless of the drink you order to begin with. If you're not a rewards member, you can get a refill for $0.50. Here's the catch: you need to order your refill within the same visit. So, if you have a Starbucks on campus, it might be a good idea to start studying there, so you can take advantage of free coffee throughout the afternoon.

Starbucks waiter made my coffee so watery and filled it to the brim that ended messing my car. Be attentive on orders.

Just ordered caramel protein latte. It is the one of the worst protein latte i ever had. It just small amount of milk and water nothing more.

We got to the window and we tried to use my wife’s partner discount and they charged us full price. When we asked she said we didn’t give the information although we did. Took a shift supervisor to come over and say that isn’t how the discount works. She typed the numbers in wrong so she proceeded to scan the app (like we said multiple times to do but they insisted wouldn’t work) and finally applied the discount. They were extremely rude and condescending throughout the process. Highly unprofessional to just overcharge and try and act like it was our fault and put out by having to fix your own mistakes. Partners were out of dress code as well in ways that affect food safety. They had filthy aprons and the shifts LONG hair was not restrained

No seating place inside fake picture

This location is "ROGUE" they give you what they want to give you, instead of using signature roast, they will use blonde roast even though you specified on your drink order signature roast. This is the problem "they gave an average retail food service worker a title (barista) in order to quell their ego and now they act as if they are the equivalent of a Doctor or Rocket Scientist", all the while a customer is just looking for what they ordered. This is not the first or last time something like this will take place, as I recall pulling up to a window at McDs and seeing someone dressed in a clown suit.

I usually come to the Starbucks because I typically have a decent experience, but today was completely the opposite. The barista Shaquil gave me a half empty coffee. I asked for a grande cup to do a comparison, because I thought this looks way less than if I would’ve just ordered a grande drink. Shaquille immediately called me aggressive and said I did not need to act this way probably because I’m a person of color, and female so the automatic ignorant discriminatory verbiage would be to call a female aggressive or defensive. I guess since everybody is removing their DEI rules it’s ok to be blatantly racist. When I measured it, right in front of Shaquil. He proceeded to tell me I ordered light ice, which I do for a reason because they typically give me a cup of creamer when they make my drink, as he did. Of course, my drink was short, even in a grande cup, it was smaller than a grande cup, probably the size of a tall drink. Needless to say the service was deplorable and if you don’t like your job or got up on the wrong side of the bed, please don’t come to work because the attitude is unwarranted and disrespectful. I will definitely be taking my business to the Story Rd. location, much better service and I always get a great drink.

Normally good service here but today has been one of my worst experience at Starbucks. My mocha frappe taste awful & has huge pieces of ice in it. This is after they remade it Bc the first one was worse. I’m so disappointed. Will never ever be returning back to this location. Please also get More friendly staff like at other Starbucks locations !

I went here yesterday for coffee, of course. I got it through the drive-through, and as soon as the lady handed it to me, it spilled all over my body and car because the lid wasn’t closed properly. It was extremely hot, and since the entire drink spilled, I couldn’t think straight for a moment and had to pull into the parking lot to clean up the mess. I went back to the drive-through and asked the lady for another cup. While she was saying she would make it for free, one of the guys came up and told me to come to the front counter. I explained that she had offered to make it free since it spilled, but he hesitated, and I ended up repaying for the coffee. Since it was way too early in the morning for any kind of drama, I just said, “Okay, I’ll pay.” I’m only sharing this to say: whoever you are, I know karma will find its way back to you. I hope you learn to be a little kinder because that stiff, power-play attitude really doesn’t belong in the service industry.

This place is racist I tried to go here with my family to get water and maybe do a second order of a coffee but they refused to give us water without a purchase with them not knowing that we were going to make a purchase for a different order so we drove off and got nothing due to the staff being so rude.

Has to be the rudest Starbucks I have ever been to. They all seem blah like you are bothering them. And quick to close the window. The atmosphere is horrible here so I will go where my money is appreciated.

Customer service wasn’t great. I stood at the front register waiting to place an order for some time, while the barista held a lengthy conversation with a guest. The restaurant wasn’t busy whatsoever. Once the order was placed, the barista continued to hold the conversation with the guest, stopping all preparations of my order.

The worst place to order online, made my order and every person that order in person before me got their order first, what is the whole point on ordering online. Worst service ever!!!!!!

Que Que

If I could give them 0 stars I would. Horrible customer service. Rude staff. The drinks weren't made right. The pastries were cold. Don't go here.

Audrey Rose

This is one of the worst Starbucks I have ever been too. First my Drink was made incorrectly so I had to go back inside to get a remake and leave my other items in the car(which got watered down and the food got cold ), I wait for my remake Patiently until I notice people ordering in-line and receiving theirs and yet I’m still waiting on a remake . Meantime, customer service was horrible , rude and obnoxious. Then go to realize the drink I left in the car that has now watered down is a small when I ordered a medium !!! At this point, I don’t even wanna go back and ask for my money or anything. I just don’t wanna deal with it. $31 dollars wasted. I will never return to this location!!

Jack R

I ordered citrus mint tea. They took almost 20 mins to give it . The one who placed an order me after got the order and I was waiting for the order which isn’t fair. Mint tea is good. I hope they treat everyone equally

david brian

Due to my entrapment in the nightmarish cosm that is corporate America I am unfortunately resigned to order from this location which has somehow managed to perfect a matcha that is equal in bittterness to that of their manager. The ladies who work there are delightful but maybe if their manager actually treated them with kindness it would come through in the matcha.

Cristyn Boyd

First time visiting this store in the area. Not so pleased with my visit. After dropping off my father for a doctor visit/check up and planning to come back. I put down a mobile order for my drink. I normally do an iced beverage but with the cold front, I went for a hot version. I waited a little longer to walk in past the designated pick up time. I walked in and realized it wasn’t ready, so I waited patiently. The store wasn’t busy and maybe less than three people waiting on drinks/food to be made. Once I noticed it was made (not calling my name), I grabbed it and it felt too light in weight. I got in my car, took the lid off and the photo is what you see, almost more than an inch from the top. I couldn’t go back since I had to be ready for my father’s pick up time.