Cassandra Lilly

Food was overly priced had ordered a breakfast sand smallest thing I ever saw especially for the price ended up purchasing another sandwich the pesto turkey here's what it looked like its ovely priced and limited food food I felt cheated t I went to the 1 on trimmier in Killeen also had to request Napkins

SHOCK CABLE

This particular Starbucks has very friendly staff and positive vibes all around ✨️ Vanilla Frapp is amazing 👏 😍 😋 👌 Moca Frapp is amazing 👏 😍 😋 👌 The atmosphere is excellent 👌 with positive vibe music The lobby is nice and clean with a "L" shaped booth with five tables in front and four tables near the wall with handicap access. Overall amazingly great coffee place. It may be corporate, but it tastes good and has a great vibe.

Ester

Fantastic and super friendly service at drive thru! The lady was great and recommended the Gouda and bacon sandwich. Highly recommend and will order again. Vanilla cream thingy was tasty, too. Thankfully Not too sweet, as I anticipated.

+1

Morghan

I absolutely loved the classic War time music they were playing while we wwerehere it made the visit here so relaxing and enjoyable. While we were there, one of their machines broke, and we had to wait a really long time for our drinks, but I can't really blame the batista for that its more of a management and maintenance issue. They got my drink to me as fast as they could. We stuck around for a while just studying and enjoying eachothers company it was a nice way to spend the morning. If you haven't had their impossible sandwhich yet, that is my go-to, and I strongly recommend it.

David R

The strawberry-acai tea is very recommended. You can have it with a base of water, or lemonade if you prefer something sweet. It is served cold, perfect for summer. Drive thru is available and very convenient.

+10

Tahily Colin

Service was fast and the people are wonderful, but my drink was not up to par. I ordered my iced matcha with soft top and there was none. If they dont have any left then they should not charge for it. The first time this happened I brushed it off because they were probably busy, but this is the 3rd time they do this and I have been charged for soft top when ....no soft top is on my drink. I am extremely disappointed.

Amanda Jibory

Ok, in Texas and wanted my Starbucks. Went to the drive through. They were fast and friendly, patient taking my order. Got to the window and the lady handed my drink. Instantly I knew it wasn't right. I ordered an iced coffee with a slash of half and half. It was white!! 100 percent white. So I thought maybe wrong order. She took it back, read the label and said "no, that's an iced coffee". I said no way!!! Could you please remake it. She snatched it back....gave me the redo and rolled her eyes and shut the window. I was like "wow, attitude" clearly you could see that there was noooo coffee in it or they were a heavy pourer on the creamer. It was white!!! I won't go back to that Starbucks ever. Zero stars if I could have. For the cashier, not for Starbucks. They really have good coffees and products.

+3

I go to this location every morning for coffee before my 6 am shift, today I was ignored as my cup sat there empty for 10 minutes after it was already supposed to be ready from a mobile order I placed about 8 minutes before I got there the excuse was they didn't have the flavor cold foam I requested so instead of calling me or telling me I was ignored worst experience I've ever had i would've understood if it was busy but the employees were too concerned about the glass bear cups there was only one other customer in the store the rest were employees

Sean Lamar

I order through uber a drink and food I asked for no whip on the sticker of the drink it says no whip but whip is all through the top and middle of the drink. When trying to refund on uber for drink I got a $2 credit LOL thanks Starbucks for very poor service. I wish I could share a pic how my drink looks

Jennifer

Merinda this morning I bought Coffe she had a stigma that I was Asian. I emphasized: (Asian discrimination) She does not want to serve the drink for us. Only if she added a stone she paid with me, showing the attitude of putting the glass on the table. She seemed to not understand what I was saying. But I don't want to drink it anymore really badly. I bought coffee every morning here but today I was really disappointed with Merinda missing attitude.

Tiffany Smith

I've been going to this Starbucks location in Killeen since my family has been stationed here. I’ve noticed that the professionalism at this location has really slipped lately. On my last visit, a young lady by the name Diamond helped me, and the interaction felt eerily off-brand for Starbucks she seemed distracted and having conversations that didn’t seem appropriate for a family-friendly café. What’s more concerning is that leadership despite seeing my presence with my kids and I, seemed to allow this kind of behavior to continue, which makes it feel like there’s no accountability on the floor. I am not sure what Starbucks does to addresses these kind of things, as it’s not the same quality or family friendly environment you'd expect from this brand let alone the behavior.

T M

Lavender was clearly just dumped in the cup, nothing was mixed and its taste gross. They’ve done this to vanilla breves, caramel lattes and more. When I asked if it was right she said yes and rolled her eyes. I also asked for napkins and I got a handful of bunched up napkins which i couldn’t use because they were literally balled up. Thanks for a crappy cup of coffee.

Jaquelyn Moreno

Many times you think that your order is first come, first served, but no, it took them more than 10 minutes to make two coffees where only I had ordered inside, they continued to give priority in the drive thru. Three people making coffee and they can't attend efficiently. And finally they made me the wrong coffee. I'm not coming back here.