Arkangel

Would like to rate 0 star but can’t figure out how, Do not go here waste of money. They’re kids that work there and don’t care about what they are serving their customers, they didn’t even care enough to wrap this chalupa right and it was soggy from wet lettuce this place is disgusting and should be shut down or, at least have new management brought in!

Curt and Nicole VanGorden

Literally the worst Taco Bell I have been in. Came to get one order of nacho fries. Took 20 minutes for them to come out and the entire time I saw workers coughing and not covering their mouths, telling stories with swear words and standing around. Very disappointed in this Taco Bell because I used to love coming here. Service was horrible, food was cold and my friends steak poblano rolled quesadilla was full of peppers and had very little steak. Very disappointed no wonder this place is going down. Wish I could give negative stars.

saloni daliya

Absolutely unacceptable service. Our order was wrong, missing items, and nothing was labeled. After being told to wait for a manager, we waited 15 minutes only for someone who wasn’t even the manager to come out. They promised to remake the order, yet 40 minutes later, we still had nothing. This location seriously needs better training and management.

Nicole Richards

Unfortunately the order came out wrong and since we were driving we couldn’t return for an exchange. The cleanliness of the staff was questionable with one worker arriving and changing his shirt at the register and the rest in various states of disarray. The men’s room didn’t have a door…….lots of improvement opportunities…

Mary Lou

No toilet paper in the bathroom, took awhile to get my food when I did it was cold even to the touch my cheese on my cheesy roll up was not melted at all. My little sister waited about 10 minutes waiting to get her cup for a drink that she already paid for all the employees looked at her but never offered to help. Bad service all around

Dan Mori

We ordered cheese, and chicken, quesadillas and they were rancid. The overall service was terrible, the drive through took a long time. The cheese on the quesadillas and tacos were not fully melted, and the chicken was a weird brown color and smelled awful. The manager on duty said he couldn’t do anything about the food once any of it had been eaten.

+3

Megha S

I’m writing this review with deep disappointment and concern. We recently placed an order at Taco Bell and specifically ordered Black Bean Chalupas as we are strict vegetarians. However, we were mistakenly given Beef Chalupas instead. This error is not just a simple mistake—it goes against our religious and cultural beliefs. My parents, who are extremely strict about not consuming meat or even eggs, unknowingly ate the beef chalupas, trusting the order was correct. They were deeply upset and shaken once we realized the mistake. This has caused emotional distress for our entire family. This is not just about a wrong order—it’s about respecting dietary restrictions and ensuring proper food handling. If a customer clearly orders a vegetarian item, extra care must be taken, especially in a place that serves both vegetarian and non-vegetarian food. We expect better from a national chain like Taco Bell. Please take this matter seriously and ensure better checks are in place to avoid such distressing experiences for other families.

George Pace

I've had several bad experiences here. All of them have been food quality related. Today I ordered two quesadillas and they both were balled up in the bottom of the bag. The laziness from this place it insane

Autumn Skillman

My husband and I get Taco Bell around 2-3 times a month from this location. About 4 months ago we noticed a big decline in quality and typically every visit the order is missing an item or two. Yesterday we ordered to pick up in store and the app said it would be ready at 6:36pm, we got there at 6:46pm and it was not ready. We waiting for about another ten minutes to get the food. Annoying but whatever. When we checked our items, everything was there, yay! But then we opened them up… the Crunchwrap looked atrocious and my nacho fries barely had any of the nacho flavor on them…. So they were just bland regular fries. Not to mention our bag and the food containers were covered in grease and seasoning of some kind… maybe the seasoning that was supposed to be on my fries…? Overall we kind of expect this Taco Bell to be lesser than most other Taco Bell’s… but this experience was the last straw for us and we won’t be giving them another try. Check out the delicious food in the pics.

Jessica Holter

Don't expect to get a correct order 9 times out of 10. I continue to have issues, after 2 years (first two photos about the lettuce is from 2 years ago). I've asked for things removed, paid for things to be added, and neither of those happen. It's pretty frustrating to pay extra and not even get what you request. I shouldn't have to open my food while in the drive thru or the parking lot, just to have to take my food back in for it to be corrected. There's also always different people working there, so the turnover rate is very high. I'll also add I was once handed my food (a crunchy taco) and told that she had just dropped the bag so she "didn't know what state it was in." Let's just say, it was broken in many pieces.

+2