Wingstop

Armando Jr Besana

Place is a little bit small but The petit filipina girl was so sweet.

The food is good but the service and wait time is very slow. I know they need time to cook the food but even if you call it in, you arrive and sometimes they forget to put your order in so that's additional time also they get alot of delivery pick up orders so if your hungry be cautious thinking your going to eat right away.

Services quick. Wings were good sized. Lemon pepper was the flavor I chose and it was extremely good

Sue Scott

Services quick. Wings were good sized. Lemon pepper was the flavor I chose and it was extremely good

Mela Jai'

The food is good but the service and wait time is very slow. I know they need time to cook the food but even if you call it in, you arrive and sometimes they forget to put your order in so that's additional time also they get alot of delivery pick up orders so if your hungry be cautious thinking your going to eat right away.

They take a lot of time, I suppose it's worth it but I had to wait for a whole hour, we even ended up being the last people, when we were the second one to come. But the food was good after all.

I love the Wingstop wings. I love the original hot sauce. Unfortunately, the staff there always seems overwhelmed by the amount of clients they have. The restaurant is not cleaned as often as it should be. But the biggest reason that I'm giving this three stars is it has become almost unaffordable. Price per wings is almost $2 a wing. At this point. That's more than my budget can allow.

Ordered take out and an order of fries was missing. Went back and the guy at register spoke the most broken English I've ever heard. I tried to explain I was missing fries and he did not understand so he ended up getting his manager. I eventually got My fries and left. I don't know why they would put someone up front who has trouble speaking English.

Came on a Monday just before 2pm. It took about 45 minutes for 4 meals. Shortly afterward, the server went down. When we first arrived, there were 3 people on shift, but by the time we got our food, the cashier was by himself cooking it. Atomic wings were very good, but I wish I had gotten 2 servings of blue cheese. Single bathroom required code from staff. Service and upkeep require attention, but food is good.

Took too long the service. And the fries were mushy yet burnt somehow. Also the chicken was mouth roof scratching good. I might be back.

Santiago Hernandez

Came on a Monday just before 2pm. It took about 45 minutes for 4 meals. Shortly afterward, the server went down. When we first arrived, there were 3 people on shift, but by the time we got our food, the cashier was by himself cooking it. Atomic wings were very good, but I wish I had gotten 2 servings of blue cheese. Single bathroom required code from staff. Service and upkeep require attention, but food is good.

Glenn Carbullido

Took too long the service. And the fries were mushy yet burnt somehow. Also the chicken was mouth roof scratching good. I might be back.

I ordered ahead at 1 pm for it to be ready at 1:45 pm, showed up at 1:38 got my order at 1:50. There were 5 others waiting for an order in the lobby. Id say it’s Understaffed , two middle eastern men working the busy Saturday shift were polite and trying their best . The dining area was dirty , the bathroom wasn’t stocked and dirty , the food was consistent as it is at all locations.

I had the taste for WingStop lemon pepper wings. The last time I ordered Wingstop I did Uber eats and just say I was kinda disappointed-I avoided WingStop for over a year, by the time I got my food my fries were cold and wings were not the best…so this time I went in to pick it up. I figured I’d give it another chance. Well, I didn’t realize that the celery and carrots were no longer part of the combo, so ok, no worries, still had my fries. Well, it was supposed to be the seasoned fries, they were lukewarm and a little salt… this was not what I remember the seasoned fries tasting like. But OK I really want the lemon pepper wings. Well eating my wings. I noticed the skin on it looked like it needed help, so ok, I’ll just pull off the skin and dip it in ranch dressing. That part worked for me but I think I’ll wait another year before going back. Wasn’t as good as it used to be.

Erica Williams

I had the taste for WingStop lemon pepper wings. The last time I ordered Wingstop I did Uber eats and just say I was kinda disappointed-I avoided WingStop for over a year, by the time I got my food my fries were cold and wings were not the best…so this time I went in to pick it up. I figured I’d give it another chance. Well, I didn’t realize that the celery and carrots were no longer part of the combo, so ok, no worries, still had my fries. Well, it was supposed to be the seasoned fries, they were lukewarm and a little salt… this was not what I remember the seasoned fries tasting like. But OK I really want the lemon pepper wings. Well eating my wings. I noticed the skin on it looked like it needed help, so ok, I’ll just pull off the skin and dip it in ranch dressing. That part worked for me but I think I’ll wait another year before going back. Wasn’t as good as it used to be.

Ang F

I ordered ahead at 1 pm for it to be ready at 1:45 pm, showed up at 1:38 got my order at 1:50. There were 5 others waiting for an order in the lobby. Id say it’s Understaffed , two middle eastern men working the busy Saturday shift were polite and trying their best . The dining area was dirty , the bathroom wasn’t stocked and dirty , the food was consistent as it is at all locations.

I’ll be completely honest with you, my meal was very depressing. For everyone who ordered hot wings flavor & spicy Korean on this day is probably tasting what I’m tasting. For whatever reason it just taste sour it doesn’t have the taste that it’s labeled not even close. Definitely will not have Wingstop anytime soon. The soda was good at least 😭

My order was wrong. Ordered boneless wings and got bone-in wings. The wings were under cooked, not seasoned, the only seasoning is the sauce. The fries were gross and soggy. The so-called Cajun seasoning is mostly sugar with a tiny bit of salt. Absolutely gross.

No one ever answers the phone. It’s as if they go out of their way to ignore it. The only reason they get 2 stars is that the food is good and the cashiers are nice, but this phone thing is out of control. I’ll start going elsewhere. UPDATE: Since posting this review, absolutely nothing has changed. They actively ignore their phones it seems. I do not want to be forced to order online because my order always seems to be wrong when I do it that way. I wonder how much money they lose to frustrated customers from not answering their phone. Nothing has changed, avoid unless you’re willing to wait 45-60 minutes.

Terrible customer service!! The restaurant itself needs a good clean it had lots of flies. I ordered a meal and an additional 2 sandwiches it was a 20 minute wait. The chicken was dry with no flavor. Won’t be back

Good wings, but order time is insane. 15-20 min order took 40 minutes. Nice staff, but far too long to fill order and really bad time estimate online.

It was terrible. I was here for the first time and asked to give me just wings, as a result they gave me strips. And it was the worst meal I've ever had. The breading was burnt and the taste was very rotten. The only good thing is the friendly cashier who helped me get free potatoes, but the potatoes were awfully soft and mega-hyper-salted. My stomach immediately felt and began to hurt. Never here again.

DO NOT GO HERE IF YOU ARE IN A RUSH! Firstly, the guy (Robert?) taking the order was very nice BUT they were completely understaffed. 2 people to run the entire store??!! It took us 10 minutes to even place the order and then another 45 minutes to get the food!!!!!! They were soooo short staffed that we kept telling them that the Diet Coke fountain was flat yet they couldn’t find time to fix it. Felt bad for the 2 staff members as there were 10-12 parties waiting to order food or pickup at any point of time! Food was not good at all. My daughter lives Wingstop but I thought the food was below mediocre, albeit served hot and freshly fried. The flavor of the sauces was OK. Wouldn’t go back.

Sudeep Bose

DO NOT GO HERE IF YOU ARE IN A RUSH! Firstly, the guy (Robert?) taking the order was very nice BUT they were completely understaffed. 2 people to run the entire store??!! It took us 10 minutes to even place the order and then another 45 minutes to get the food!!!!!! They were soooo short staffed that we kept telling them that the Diet Coke fountain was flat yet they couldn’t find time to fix it. Felt bad for the 2 staff members as there were 10-12 parties waiting to order food or pickup at any point of time! Food was not good at all. My daughter lives Wingstop but I thought the food was below mediocre, albeit served hot and freshly fried. The flavor of the sauces was OK. Wouldn’t go back.

Got my order after 20 minutes, and was missing 1 of 2 items a chicken sandwich. Management did nothing to make it better and treated me as if they were the ones that got screwed, I lost 15 minutes of my time . Not coming back.

The wings are not as crispy as some other stores and they have gotten my orders wrong several times. This is the closest location to my apartment so I tried to put up with it, but I just couldn't stand it anymore. Today I ordered online and picked up in store, seeing all the orders were packed and stapled I didn't feel like opening up the packaging, plus the concern about exposure to virus. I didn't find out that my order was wrong until I got home, mango habanero was the flavor that I craved the most and it was not there. I called the store immediately and finally got some feedback after 40 min waiting on the phone. The manager declined my request for the refund of the wrong portion and insisted on me bringing back the wrong flavor in order to process my refund; although I was offered the option of putting my mango habanero order in the book (just go to the store and pick up for free) but at this point I have already made up my mind to never go to this particular location ever again so I declined. While I was waiting on the phone with the store manager I also called up their customer service line, and the rep noted down my information and replied 'I will submit this to upper management and you will hear from us asap.' That was such a surprising and ridiculous response; how hard is it to get refund from Wingstop? I'm not sure if I'm more upset about them getting my order wrong or their refusal to give me the reasonable refund that I request..

Ordered in store on a dead night. Dudes behind the counter waited and stared at the wall for 20 mins before asking again for the name on the order. They then look at the doordash orders and go, “Uhh yeah I don’t see that name here”. Omg no way, maybe it’s because it was ordered directly in front of your face? “Uhh I guess we should get started on that then.” Half an hour for fries. Bless the mothers of these men, bc there isn’t a whole lot there.

I only go to this location because it's the closest to my house. Pure chaos. Employees yelling at each other, arguing with each other. My order has been wrong on multiple occasions. My order hasn't been ready when promised on numerous occasions. I understand a few minutes, but 30+ is absolutely unacceptable. Walked in at 1130 the other morning after placing a mobile order. 1130 was the promised time from the application itself. The lady at the counter literally looked at me and said, "we just opened, i don't know when your order will be ready!" She then had the audacity to toss in on the counter and walk away without saying a word. Was there yesterday. One employee wasn't wearing a mask and another had the mask on her chin. I sincerely hope management sees these reviews. The customer service at this location is atrocious!

40 min wait. No straws, no napkins, no toilet tissue in the restroom but they put one roll at the rack where paper towels for hands should be. They offered me a free drink if I leave a good review but no I don’t need it. Never back. That was a bad idea to spend time in place where people don’t respect customers.

the food is good, tastes like what wingstop normally tastes like but the service from the employees at this location are absolutely horrible. ordered online and still took 20 min when i got there. also missed 10 of our wings. tried to ask the guy at the front for help and he looked at us and didn’t say anything and looked away.

Took over an hour to get my order and by the time it came out it was already cold.

We ordered through DoorDash and waited for our order. When we finally got it, we saw that they only brought us half. The dasher said the employee was confused cause he split our order in two and instead of giving him both our bags with the same information on it, he gave him one. So that was $30 in food we didn’t get. I tried to call 6 times in a row and never got through. Also, the fries were soggy and the roll was hard. They’re the worst. It seems like they’re trying to avoid taking calls.

Chicken wings that is red inside with FEATHER ON it, I started vomiting after

Food takes way too long to prepare. Other Wingstops don't take 45min for an order of two meals. Get your act together, definitely won't be coming back to this location.

About 4 years ago, this was the fastest place i could get wings with a service. Now, this and others just have gone bad service. The food is not what I order and so many things I can say. It's sad that this happens. I guess the workers don't get paid enough, not too many staff on the kitchen taking orders from walk-in or from too many apps now.

Who wants to wait 30 min for fast food? Orders are wrong every time. Too many other options for wings that I don't need to waste my time at Wingstop anymore.

This spot is handing out CHUNKY ranch. Curds all in it. And then they proceed to NOT answer to phone when calling to find out what I just ate. It was NOT blue cheese. I'm coming in tomorrow in person with this nasty ah ranch and showing whoever I need to. Serving chunky ranch I have never wanted to approach every worker in a location face to face playing with my food like this. NAH

Genuinely the worst customer service experience around. Just zero effort or thought put into the customer experience it’s a shameful way to do business. Customer service at Taco Bell is at least 6x better.

the cash register was whispering the whole time and i couldn’t hear, they added extra ranches and i didn’t even order any ranch. this wingstop will take your money!

I put an online order wait for the time they told me I'll be ready. They had me wait a total of 1 hour while they were just hanging around and sipping the Starbucks coffee and still messed up my order. They tried to blame everything on a lady working by herself while the other ones were just standing. If I cut put zero star I would have.

its been two times that I’ve bought French fries there and they always come out terrible, the service is also bad and it took 30 minutes to get my order and the people had a bad attitude.

tried this location twice & both times the order was wrong and the wings were either drenched in oil or had no seasoning at all, never in the middle :’( try a different location for your own sanity. The picture is supposed to be a dry rub! cmon dawg

Daniela Maravilla

tried this location twice & both times the order was wrong and the wings were either drenched in oil or had no seasoning at all, never in the middle :’( try a different location for your own sanity. The picture is supposed to be a dry rub! cmon dawg

Julieta Osorio

its been two times that I’ve bought French fries there and they always come out terrible, the service is also bad and it took 30 minutes to get my order and the people had a bad attitude.

Ana B

40 min wait. No straws, no napkins, no toilet tissue in the restroom but they put one roll at the rack where paper towels for hands should be. They offered me a free drink if I leave a good review but no I don’t need it. Never back. That was a bad idea to spend time in place where people don’t respect customers.

today around 8:40 we order food for dinner bone in and chicken tenders with fries nothing taste good, not fresh at all, i can tell they reuse oil for days. we called but they never answer. to expensive for food like that we couldn’t eat it was really disgusting

Terrible service, it took more than 30 minutes and when I went to ask about my order, the cashier was very rude and started saying things to me. I think that any person deserves good service because we are paying, they were not giving us the food for free. The cashier also said that if I didn't like it, I would never come back to eat there and of course I won't go back as long as there are those types of people who don't know how to treat customers.

They have always been slow but the portions and price used to be competitive. Now they served us two "10 piece" orders in a half full package that used to hold a single order of thre same. I used to have leftovers with the same order, now I'm left hungry. The pieces are now tiny, and they even skimped on the hot sauce. They now charge $2 extra for the tiniest container of ranch that used to be included. Totally unacceptable amount of food with skyrocketing prices. I used to love this place despite the wait. The wait was there because the food was worth it. Now I will never go back.

I came into this place today to get my fix. Haven’t been here in a while. I saw that at three-piece tenders meal was now $17.00. Seriously??? That will get me a very nice Mexican plate plus tip at most decent Mexican restaurants. I turned around and walked out. Never again.

NO STARS IF POSSIBLE. Food took an hour to get to us. We ordered and was never given a reciept. We paid a total of 32 dollars. It took 20 mins to get the cashiers attention. Given they were short staffed, it shouldnt mean that we shouldnt get all of our order. We ordered a 10 wing bone in combo, fries, dipping sauce a drink qnd qn extra fry. Im calling in to get a refund for the 2 fries we didnt recieve after waiting that long as we have already left and live far from this location. Ive been on hold for 15 mins via phone. Please reply to this email as i cant even put a review via website as he did not give us our reciept. We even tipped. Such a dissapointing location.

Horrible service, food was cold. Placed an order for carry out to have it done for when we sat down to dine in, came in after 7:29 when the estimate time was. Staff told me it would be a few more minutes, waited 15 minutes, got up to get in line to ask about my order and a girl was huddled up between the freezer on her phone while another staff was hovered around her while they both laughed and watched videos. I stood there for a few minutes while 2 other staff members didn’t acknowledge me and let these kids continue to sit on their phone and laugh. A 5th staff member came from the back and helped me get my order and we sat down to eat and all our food was cold. No one told us our meal was done even after confirming we were there for the order. We couldn’t eat the cold food so we decided to take it home and warm it up, as we walked out the girl was still huddled in that area surrounded by 2 other staff members giggling and joking while 2 other staff members just sat by and let this happen in a work environment on the clock. Couldn’t be more disappointed in this place.

Went to order , guy behind counter needed some to translate to me that cashier was on break and I had to wait 10-15 minutes to order, she finally came back and placed order and she tells me can’t take cash.

ended up canceling my order. after an hour placing my order food is still not ready.

Cristine Jones

ended up canceling my order. after an hour placing my order food is still not ready.

Zach Pavia

Horrible service, food was cold. Placed an order for carry out to have it done for when we sat down to dine in, came in after 7:29 when the estimate time was. Staff told me it would be a few more minutes, waited 15 minutes, got up to get in line to ask about my order and a girl was huddled up between the freezer on her phone while another staff was hovered around her while they both laughed and watched videos. I stood there for a few minutes while 2 other staff members didn’t acknowledge me and let these kids continue to sit on their phone and laugh. A 5th staff member came from the back and helped me get my order and we sat down to eat and all our food was cold. No one told us our meal was done even after confirming we were there for the order. We couldn’t eat the cold food so we decided to take it home and warm it up, as we walked out the girl was still huddled in that area surrounded by 2 other staff members giggling and joking while 2 other staff members just sat by and let this happen in a work environment on the clock. Couldn’t be more disappointed in this place.

Jeremy Covey

Took over an hour to get my order and by the time it came out it was already cold.

Aidee Torres

today around 8:40 we order food for dinner bone in and chicken tenders with fries nothing taste good, not fresh at all, i can tell they reuse oil for days. we called but they never answer. to expensive for food like that we couldn’t eat it was really disgusting

Guadalupe Medina

Terrible service, it took more than 30 minutes and when I went to ask about my order, the cashier was very rude and started saying things to me. I think that any person deserves good service because we are paying, they were not giving us the food for free. The cashier also said that if I didn't like it, I would never come back to eat there and of course I won't go back as long as there are those types of people who don't know how to treat customers.

Redd Five

I came into this place today to get my fix. Haven’t been here in a while. I saw that at three-piece tenders meal was now $17.00. Seriously??? That will get me a very nice Mexican plate plus tip at most decent Mexican restaurants. I turned around and walked out. Never again.

Frank Cirimeli

They have always been slow but the portions and price used to be competitive. Now they served us two "10 piece" orders in a half full package that used to hold a single order of thre same. I used to have leftovers with the same order, now I'm left hungry. The pieces are now tiny, and they even skimped on the hot sauce. They now charge $2 extra for the tiniest container of ranch that used to be included. Totally unacceptable amount of food with skyrocketing prices. I used to love this place despite the wait. The wait was there because the food was worth it. Now I will never go back.