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Chick-fil-A
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Richardson

Chick-fil-A

★★★★ 4.3 · 0 reseñas

En Chick-fil-A Richardson, te damos la bienvenida a un espacio donde la calidad y el sabor se unen para ofrecerte una experiencia única. Somos conocidos por nuestros deliciosos sándwiches y nuggets de pollo, elaborados con ingredientes frescos y un toque especial. Además, complem...

Chick-fil-A

Chicken · Richardson

4.3 · 1,487 reviews Google
www.chick-fil-a.com
Yelp 3.0 (84) TripAdvisor 4.4 (5) Uber Eats 4.7 (3,000)

About Chick-fil-A

En Chick-fil-A Richardson, te damos la bienvenida a un espacio donde la calidad y el sabor se unen para ofrecerte una experiencia única. Somos conocidos por nuestros deliciosos sándwiches y nuggets de pollo, elaborados con ingredientes frescos y un toque especial. Además, complementamos nuestra ofer...

En Chick-fil-A Richardson, te damos la bienvenida a un espacio donde la calidad y el sabor se unen para ofrecerte una experiencia única. Somos conocidos por nuestros deliciosos sándwiches y nuggets de pollo, elaborados con ingredientes frescos y un toque especial. Además, complementamos nuestra oferta con ensaladas y acompañamientos irresistibles, todo ello servido con la amabilidad y la rapidez que nos caracterizan.

What Customers Say About Chick-fil-A

This Chick-fil-A location is praised for its consistently great service, friendly staff, and fresh food. Many reviewers specifically call out exceptional service from staff members like Mitchell and Jackie. Some negative reviews mention issues with order accuracy and food quality inconsistencies.

Popular Dishes

fries (3) sauce (3) combo meals egg white grill parfait

Best For

Quick Bite Solo Dining Families Locals

Tip: Be sure to check your order before leaving, especially for missing sauces. Also, consider the time you're going to avoid long lines.

Features

🌳 Outdoor 🅿️ Parking 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner Coffee
🎯 Casual 👥 Groups

Frequently asked questions about Chick-fil-A

Chick-fil-A is located at 106 W Campbell Rd, Richardson, TX 75080, Richardson.
Chick-fil-A offers chicken cuisine.
Chick-fil-A has regular opening hours. Check their profile for updated schedules.
Chick-fil-A offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Chick-fil-A based on customer reviews are: fries, sauce, combo meals, egg white grill, parfait.
Chick-fil-A is ideal for quick bites, solo dining, families, locals.
This Chick-fil-A location is praised for its consistently great service, friendly staff, and fresh food. Many reviewers specifically call out exceptional service from staff members like Mitchell and Jackie. Some negative reviews mention issues with order accuracy and food quality inconsistencies.
Be sure to check your order before leaving, especially for missing sauces. Also, consider the time you're going to avoid long lines.
1,487
Reviews

Chick-fil-A Richardson Reviews

4.3
1,487
5★
72%
4★
12%
3★
5%
2★
3%
1★
9%
J
Jocelyn Mcelvane

Hello, The staff at the Richard location was absolutely amazing! From the very first call, they provided impeccable service. My visit brought back fond memories of celebrating birthdays at Burger King or McDonald’s as a child, but with a modern and nostalgic twist. The customer service tonight felt genuinely authentic, and the manager, along with the entire team working this shift, was upbeat and attentive. They truly went above and beyond to create a wonderful experience. The only thing this location is missing is a play area—but everything else was top-notch! A big shout-out to this incredible team for making my visit so memorable.

C
Colton Dillard

I had a great experience at this location. A young man named Emmanuel helped me at the front counter and was dedicated to helping me in a professional and friendly way.

G
Glaria Zoldyck

Amazing customer service, always fast and good food.

K
Kyley B

Bad reviews are a bunch of crap. Each time I come to this chic fil a during work, the staff is much friendlier, faster, and care much more than the ones nearby my house. Very personable and kind each time I come by. Food is great. I usually don’t leave a fast food place remembering my experiences, but this time I definitely did. (I work in food & customer service too guys yall killing it out there out there 😭✌️)

Brady Sullivan
Brady Sullivan

Wanted to take the time to write my true appreciation for Jackie at this location. This lady is an absolute gem and went above and beyond with her service - you guys have a good one with her. She insisted on helping me carry a big catering order to my car and got to chat with her for about 5 minutes. 10/10 person and service!!! Food was also amazing and right on time!

Siaam Sarker
Siaam Sarker

Great and efficient service I wanted to also highlight the nice old lady giving out mints and hand wipes. She is a true treasure to this restaurant.

Jeff Z
Jeff Z

One of my favorite branches. Food and drink are great and up to standard. The interior is very clean and condiments well stocked. The staff here are very nice and check in on you if you dine in too, a big plus for this location

Burt Paris
Burt Paris

Love it. Everything is just really pleasant and enjoyable. From when you walk in, to ordering to receiving your order. Even when busy this is a nice experience and the food is continuing to be really good.

Billy
Billy

It’s Chick-fil-A it’s always five stars. It’s always good anywhere you go the one thing I would tell you is look at the time you’re going otherwise you’re gonna get stuck in line even though they have two lines. They’re crushing it at this place.

Martha Alexander-Leonowicz
Martha Alexander-Leonowicz

Omg I had the most awesome experience eating at Chick-fil-A. I was sitting down after what had seemed a long day, I usually get my meal to go, but this time I decided to eat inside. I ordered my food and as I was sitting there at my table a sweet lady came by my table to give me a wet cloth and a mint. She was very friendly and made me feel so good she complimented me on my looks and gave great customer service. I love the fact that she was older alot of time in fast food restaurants we see alot of young people who may not always have the customer service experience and skills that we as older customers have come to enjoy at restaurants. Thank you, Mr. Vann for employing our customer service oriented seniors as I told Jackie we love to see our age bracket represented at a restaurant we love to eat and dine delicious and fresh food!!! A very satisfied customer 😀 Mardianne,

Esmir M.
Esmir M.

Another great location. Consistently good food with no surprises. The customer service is on par with all other Chic Fil A's I've visited. Location 💯% recommended.

A
Aidan ..

Mrs. Jackie, who works around the seating area is amazing! Unfortunately the app was down today due to difficulties, so I was unable to pay for my meal and sat down with the rest of my party! A coupl…

M
Mary E.

5 stars Great service, fast and friendly staff, and the food is always fresh and delicious. This Chick-fil-A never disappoints!

M
Mary E.

5 stars Great service, fast and friendly staff, and the food is always fresh and delicious. This Chick-fil-A never disappoints!

M
Mary E.

5 stars Great service, fast and friendly staff, and the food is always fresh and delicious. This Chick-fil-A never disappoints!

M
Macy E.

The best experience I've ever a had at chickfala. This place could get me fat. Hannah saved our lives.

J
Janie J.

I love this location! \nI come by before work often and I am always greeted by wonderful and kind staff and get great food!\nI usually bring more for coworkers and friends and they are so nice in a…

J
Janie J.

I love this location! \nI come by before work often and I am always greeted by wonderful and kind staff and get great food!\nI usually bring more for coworkers and friends and they are so nice in a…

B
Breana S.

Me and my friend came to this location on May 5, 2025 around 3 PM and Mitchell was our cashier. We were super pleased with our service provided by him, and how hardworking he is. The food was also …

H
Harlie E.

When I say this is the best chick-fil-a in the area I mean it! The food is always fresh and hot including the fries! (Never once have I gotten a stale or soggy fry from this location). I come here …

R
Ryan M.

Consistently great service and food, been going to this spot for a few years now and the only complaint I ever had was the occasional missing sauce.

james offer
james offer

Another normal chick gil a kinda day. Workers were good food was a little smaller portioned in salad for sure and not as fresh as always hut still better than most fast food.

Holly Bailey
Holly Bailey

I drove through this morning for an egg white grill and parfait. Got home and no granola, and not even a whole strawberry cut up and paid 4.75? Do better. Never again. I expect so much better and usually receive it from y'all.

F
Frank N.

1/12/24: I stopped by around 12:30 pm and ordered five combo meals. Customer service was pretty good, although the restaurant and drive through were busy due to the lunch rush. My order came out qu…

F
Frank N

1/12/24: I stopped by around 12:30 pm and ordered five combo meals. Customer service was pretty good, although the restaurant and drive through were busy due to the lunch rush. My order came out qu…

F
Frank N

1/12/24: I stopped by around 12:30 pm and ordered five combo meals. Customer service was pretty good, although the restaurant and drive through were busy due to the lunch rush. My order came out …

F
Frank N

1/12/24: I stopped by around 12:30 pm and ordered five combo meals. Customer service was pretty good, although the restaurant and drive through were busy due to the lunch rush. My order came out …

P
Paul Earl Eubanks

My problem with this location is one thing. I ordered my food with the app, paid for it and went to pick it up. It was not ready. I mentioned it to a manager and he said " its not us it's corporate" no apologies given. Just excuses.

Kaz
Kaz

Definitely does not open at 6 am the employees troll in at 6 am... this the second time I've seen with my own eyes.

Shyenne Markle
Shyenne Markle

Customer service was amazing but they gave me the wrong order and I didn't realize until I was almost home which was over 20min away. I wasn't about to turn around to have it fixed. What they gave me definitely cost less money than the one I paid for. 🙄

E
Eric P.

I am not sure what happened to one of the best fast food restaurants in the US. It seems the quality of their food has gone on a fast downward track. The fries have been not up to the regular chick…

Deon Green
Deon Green

Not a very good experience. I ordered with a young lady at the front counter named Grace seemed very nice. Seem as if she had the job down packed. I asked her were they still serving breakfast. She said no there’s no more breakfast food; fine! I then order my lunch food. I ordered the chicken sandwich meal/ fries no pickles, no salt so I knew that I had to wait. As I waited for my fries that was supposed to be no salt which meant they would’ve been fresh. I hear the words sausage biscuits over and over as I sit there for another maybe five minutes I hear a lady say “no more breakfast food! breakfast food is all gone.” I did let Grace know that I’m aware that they just ran out of breakfast and that I’m upset because I didn’t get to order breakfast. I remain kind to grace although I was furious. I get my order and the fries are room temperature. They aren’t salty, but they are room temperature and they even left me a hash brown at the bottom of my waffle fries. How nice of you guys I won’t be back. This makes zero sense if Grace didn’t know that they were still serving breakfast then Grace should’ve asked a manager or a cook instead of just writing off breakfast as if it wasn’t an option at that time. Don’t just give me the short end of the stick and that’s exactly what I feel like I got I won’t be back

Jonny Ngo
Jonny Ngo

The worst Chick-fil-A location in the area. They consistently mess up my orders or straight up lose my order. Went thru drive through today and took almost 30 mins to get through.

B
Brendan S.

After going here for the 3rd time I can safely say that this is hands down the slowest chick fil a in the country. I also had to wait an extra 10 minutes one time to receive my order that was purch…

E
Estefany H.

This location was not it , i bought 5 medium sized fries for family and they were just crusty and small lil bits of pieces like ? I paid full price for full pieces of fries ... wow just a waste o…

E
Estefany H.

This location was not it , i bought 5 medium sized fries for family and they were just crusty and small lil bits of pieces like ? I paid full price for full pieces of fries ... wow just a waste of …

J
Justin P.

Rude impatient staff, long wait times, they do not care how long you wait or how they treat you. It's not worth the trip.

B
Bryan J.

What a amazing dumpster fire this drive thru is like others say. The drive thru is broken not equipment but the. people and process. I get to the window after an extended wait to tell them I have a…

C
Clark R.

The McDonald's of CFA's. Check your bag before you leave. They consistently get the smallest things wrong; forget sauce, don't add the sauce at all, forget a straw, wrong drink, wrong side. I liv…

A
Aliyah L.

Horrible service, no care at all for customer's satisfaction and above all, out of CFA sauce!

J
Jhay Luevano

Went through the drive-thru and tried to order breakfast and a milkshake and the guy taking the orders was being a smart butt telling me the didn’t have them. When I was paying I asked the guy for strawberry jam and he said “ok”. After I get my order I looked in the bag and no jam, I go inside and ask a young lady for it and as she was getting it for me another lady steps in and says “we have some over there on the condiment table you can get it yourself” customer service is non existent at this chick fil a. I’ll give them a zero star if I could.

Zjoinea
Zjoinea

my fries were warm and my 12 pc nugget count was cold. ordered via drive thru. wasn't busy at 7:46 pm on a wednesday night. my almost $17 meal was gross.

N B
N B

Really poorly run store. The wait times were horrible, wound up walking out before I even ordered. There were several loud teens in there just cursing in front of small children with the manager/supervisor not saying a word. I thought this was a well run Christian chain– what happened here? This was worse than Taco Bell!

jeremy johnson
jeremy johnson

I am a regular customer, I order from this location for lunch almost everyday. I placed my order through the app for breakfast at 10:22 and was charged and said my order would be ready upon my arrival. I got to the restaurant around 10:35 and they said they couldn’t complete my order since breakfast ended at 10:30. They didn’t issue me a refund, the app kept saying my order was ready and when I called the store no one answered. I had to call corporate for a refund. Then they updated my order time on the app to 10:45 which is a lie! You can see the time I was charged verses what the app says! This is very deceptive and unlike chick fil a culture. I will never return or suggest anyone to come to this location.

Marlene Rodriguez
Marlene Rodriguez

Horrible customer service ordered my food at 10:20 arrived to restaurant at 10:30 for breakfast and I was told they could no longer give me my order guy at the window was very rude about the situation

Jamie N
Jamie N

Be very careful if you visit this location. There’s a curb in the far lane that isn’t clearly marked, and apparently, a lot of people hit it. I think I damaged my sports car badly because of it. You’d think a company that prides itself on customer service would fix the issue or at least place tall cones around it, but it seems they’re too focused on profits to care. Very disappointing experience.

Alejandra Luna
Alejandra Luna

Worst chick fil a in the area. Avoid!! Terrible drive through set up. Will easily take over 20 mins to get a drive through order when there’s like 5 cars in line. Have never experienced this at other chick fil as that are way busier.

Nikia Moore
Nikia Moore

If I could leave no reviews I would. I got to my hotel to eat and I found a nasty fly in my food. I called the restaurant to inform them and was told to return and they can refund me as well as make me a new salad. Unfortunately I will not eat a salad again from this place is what I told them, but that I will prefer to choose a different item on the menu. I got to the restaurant only for the shift lead to tell me he cannot give me something different outside of a salad and offered me a brownie card. The shift lead was RUDE, INCONSIDERATE, UNPROFESSIONAL, and did not CARE. DO NOT EAT HERE!!!!! UNLESS you like to eat flies.

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About Chick-fil-A

How to get there

106 W Campbell Rd, Richardson, TX 75080

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Highlights

Good Rating
4.3/5 stars
💬
Many Reviews
1487 reviews
💰
Budget Friendly
Price level
👨‍🍳
chicken
Cuisine type

Services

🥞 Breakfast
🍽️ Lunch
🍾 Dinner
Coffee
🍰 Desserts
🥡 Takeout
🚚 Delivery
🍴 Dine-in
🚗 Curbside Pickup

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery
🚗 Curbside Pickup

Restaurant Info

Status
Verified by owner
🕐 Hours Today
6AM-10PM
Rating
4.3/5
💬 Reviews
1,487
💰 Price Level
$
📞 Phone
+1 972-479-8930
🌐 Website
www.chick-fil-a.com
📋 Menu
View Menu

Amenities

🅿️ Parking
🌿 Outdoor Seating
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
🏘️

The Neighborhood

Location

106 W Campbell Rd, Richardson, TX 75080

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