Chili's
Tex-mex · Santee
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About Chili's
Bienvenidos a Chili's Santee, tu punto de encuentro familiar con auténtico sabor Tex-Mex y platos americanos clásicos. Disfruta de un ambiente acogedor con un toque del suroeste, perfecto para compartir momentos especiales. Con una valoración de 4.2 estrellas, te invitamos a descubrir por qué somos...
Bienvenidos a Chili's Santee, tu punto de encuentro familiar con auténtico sabor Tex-Mex y platos americanos clásicos. Disfruta de un ambiente acogedor con un toque del suroeste, perfecto para compartir momentos especiales. Con una valoración de 4.2 estrellas, te invitamos a descubrir por qué somos el lugar favorito de tantos.
What Customers Say About Chili's
Chili's in Santee receives overwhelmingly positive reviews, particularly for its excellent service, friendly staff (with mentions of servers like Elliana, Brian, Taylor, and Yoli), and clean environment. The 3 for Me deal and $10.99 burger deal are popular for their value.
Popular Dishes
Best For
Tip: Sign up for the rewards program to get free chips and salsa. The $10.99 burger deal and 3 for Me deal offer great value.
Features
Frequently asked questions about Chili's
Chili's Santee Reviews
Great food. Great service.
Usually this Chillis is packed and I don't like sitting in the heavy congested area. The host kept insisting that my buddy and I sit where the servers are in and out and customers are walking in and out. I saw a booth away from the stamped of the herd and pointed to the host that we preferred sitting over there. Yet the host kept motioning to us to the undesirable seating. So I told him "We will not sit there" and was prepared to walk away The host finally saw that he was not going to "PUT US" where he wanted us to eat and allowed us to go to the booth where "WE" wanted to eat our food I probably will think twice before I make a choice to be manipulated in my dinning comfort in this corral!! I go to a restaurant to enjoy a meal and not treated as a hired hand told to sit here or there. My feet will show my displeasure.... because I will walk out and go enjoy a meal in peace without a server running past me with a plate of this or that or listening to a customer complaining about their service, food, or bill as they walk past my table. Just my preference in dinning!! A suggestion: Ask the customer if they have a preference in their seating. Other restaurants have this approach. Treat customers with respect. Put away the whip we're not ignorant people we do like to feel comfortable when we dine.
The food is always delicious. The service is always fantastic. And the atmosphere is always inviting. It is a great place to stop in for a quick bite and check out the game on the many TVs. Or just have a nice dinner with your special someone. They always have drink specials, and be sure to sign up as a member to get your endless free food. It's so worth it and it cost you nothing.
Our waitress was in training. She was trying so hard. She made our dining experience awesome. Our drinks could have been filled more often, but she was busy and working hard. I know its so hard when you are new and training. She apologized and kept going. Thank you for great food and a great experience. Koodles to her and the team. She was very knowledgeable of the lunch specials and food available.
Very nice Chili's very clean very good customer service everybody there always seems like they're in a good mood. Air conditioning is always ran cold in there. Food is always delicious I have been going there for many years and things only keep getting better. They have great deals on drinks that are delicious. My family and I attend their regularly. I recommend you check out their margaritas and fajitas.
Had a great dinner with the family. The food came out in a timely manner and was delicious. Our server was attentive but not overbearing. It was a good time with good drinks and good food.
Sat at the bar on Friday, SADIRA was super awesome. She gave us time to sit and settle then ask about drinks. She was super friendly and personable. She kept steady conversations with most people sitting at the bar but not overbearing. The gentleman DAVE she worked with that night was also on his A game, although, we did not have the privilege of interacting with him much. We’ve been here a handful of times and it’s almost always a good experience.
Damon took care of us last night and was very attentive. He made sure my son’s food came out first so he would eat first😊 Overall amazing food and service!!!
This was a great location. I feel horrible I don't remember our servers name but she was amazing. We had a large party and food was served in a timely manner. The restaurant was very clean including the bathroom. Food was delicious too.
Absolutely lovely place. Servers are nice every time and the overall feeling is very pleasant. Their skillet queso is THE best queso I have ever tasted. Easy five stars for me.
Came here for some Margs and burgers. This place was very good and clean. Loved the service and high standards.
My husband and I eat at Chili's in Santee on a regular basis. Their food is always consistent, cooked properly, and not overpriced. The 3-for-me deal is always a perfect amount of food. This last time we came in only 45 mins before closing. We were worried they might tell us the kitchen was closing and turn us away or worse..let us sit and then rush our food resulting in a mediocre experience... but they didn't! We sat at the bar, ordered and ate, and never felt rushed. I didn't catch the bartenders name but she was great also. P.S. if you get the 3 for me, add the cheesecake.. it's a full size piece of cheesecake for like $3.. you're welcome lol
Had Tyler tonight when we went in. We had a wonderful dinner. Tyler kept checking to make sure everything was OK. He was kind , personable , happy & he got our order to us perfectly. The whole staff was very friendly and helpful. You definitely need to try this restaurant out.
Wow the service here is is top notch. Would definitely recommend this place.
It was delicious and had the nicest, sweetest server!!
Ate dinner here the other night and had an awesome time. Service & food was amazing. The manager Austin stopped by to make sure everything was good. Will definitely be coming back!
Love Chilis for a quick, affordable meal. Came in at lunch, the waitress was friendly and efficient. Our food hit the table fast. Seems like we barely handed over the menus and we are already eating.
We really enjoy the meals you can get for 2 people
I love coming back to this chili’s! in our most recent visit, our waitress, Roxy was AMAZINGLY attentive. She came over and gave us a refill on our salsa for our chips before we even noticed we were running low! giving credit where credit is due, thank you Roxy for a great experience :)
Went with my family to have lunch it was wonderful I should have steak with my wife medium rare and it was perfect my grandson had macaroni and cheese and French fries and they have lots of other wonderful things on the menu from sandwiches burgers and dinners in the service was great and the best thing is it was reasonably affordable
Was a busy Friday evening and the place was busy. We decided to sit at the bar, glad we did- atmosphere was good, we had great views of the game on the TV and the bartender was very attentive and offered awesome service- wish I could remember her name. Food was very good and fairly priced for the serving size and quality. I had not been to a Chili's for about 10 years, I guess I have been missing out and shorting myself of great experiences. Def will return!!!!
Unexpectedly amazing service. Got seated within 5 mins of checking in for a Saturday afternoon. Our server was wonderful. Not every day that we get good service and an attentive waitress. Food was delicious. We always get the $25 meal for two. Never fails to taste delicious. We always get the cookie and ice cream desert and we finished it for the first time. The cookie was soft and perfect.
Fajitas were excellent. The server was fabulous. Had a very nice time. Thank you
Food was good the, 3 for me deal is good. Bit hard to have a conversation if you are too close to the bar. But it's a fun time for the family.
We went in for an early dinner or Monday. We had the best server, Brian. He had the best attitude and was super attentive. Whole family enjoyed coming in. And definitely will be back because of Brian. We appreciate his service.
One of my favorite places to go. The best ribs out there for a chain restaurant. I have found them pretty consistent both in service and food. The quality, price and quantity are pretty well balanced. From dinner with the kids and families to sitting at the bar and watching sports or having fun with the friends it's a good place to go. Drinks are good too. Especially the Presidente Margarita!
We had a great family birthday celebration 🎂 We had AWESOME service from Zach. Great food and service. Will definitely be back.
Lilly was extremely kind and helped me out when I noticed an issue with my plate! Extremely appreciative of the quickness to correct!
Sarah was phenomenal from start to finish! She anticipated our needs effortlessly—double-checking sauces before our meals even arrived, topping off drinks before we had to ask, and doing it all with such genuine warmth. We were a party of six, and she didn’t miss a single detail. The food was great, but it was Sarah’s exceptional service that truly made our farewell dinner unforgettable as we celebrated one last evening with my parents before they headed home.
Lucy was amazing very attentive & on top of everything made us feel very welcome would definitely come again.
Love Chili's. We tried the 3 course meal for $10, it was amazing. So much food for just $10, great for those that want to go out to eat on a budget. Love the margarita of the month for just $5. Also if you sign up for their rewards program you get free chips and salsa and free dessert on your birthday, which happened to be mine. So many deals that make you feel not that guilty for eating out 😉
Everything was great—the waitress, Alex, even knew what toilet wine was—and $5 margs are a steal. However, they need larger leftover boxes. See the photos to understand my sitch; the skewers stick out of the box. Chili's should spend less on the stylish ear pieces and more on styrofoam R&D...
Had dinner at the santee location the other day and was very impressed with our experience. The triple dipper was delicious, I will be ordering again. The manager Austin was awesome, super helpful and accommodating, he really took our dining experience up a notch.
Really nice staff and quick service even though there were quite a lot of people there when we visited. Margaritas were excellent but a little too sweet if anything.
FELIX was the best server ever! We came in, ordered and the food was cold. Felix was so kind and accommodating! Felix made our experience fun. You can eat anywhere but having a server thats fun and attentive makes all the difference!
Brooke is Star by sports bar. She is 100% customer focused. Very attentive and professional. She should be running a Chili's or something Larger. Food pretty good. Nice TVs for sports, like 5 games at once, so thats nice. Pretty packed after 5p
We always enjoy a great meal at Chili’s, and this visit was no exception. The restaurant was clean and well-maintained, and the staff was welcoming and friendly from start to finish. Our recent visit was truly delightful, with service that felt attentive and seamless. Our meal arrived hot and fresh, just the way it should. The soup was rich and flavorful, generously loaded with chicken. The salad was crisp, cold, and refreshing, with perfectly fresh ingredients. The hamburger arrived steaming hot and piled so high it was difficult to take a first bite! The French fries were piping hot, perfectly cooked. Overall, everything from the food to the service made for a great dining experience. We thoroughly enjoyed our visit and will absolutely be returning.
I absolutely love this place, stopped by for brunch, had a long island, and their fresh mex bowl salad. Wasn't to busy around soonish. Had just about every sports station on playing every major game. The bartender was super friendly and very attentive. Highly recommend
Best place in town to not only let your guard down..but excellent food, great service, and super clean. Atmosphere that compares to none in Santee...even waiting 20 minutes outside. So worth the wait.
We had an absolutely amazing experience thanks to our server, Yoli. She truly went above and beyond and was incredibly kind, warm, and attentive from start to finish. She made sure my family and I were well taken care of the entire time and helped make this one of the best dining experiences we’ve ever had here. The food was more delicious than we’ve ever had before, and Yoli’s recommendations were spot on. Her positive attitude and spectacular service truly made our day. She is such a sweet soul and a true asset to this restaurant. We can’t wait to come back!
I visited the Chili’s in Santee, and I can honestly say it was one of the best dining experiences I’ve had. My waiter, Taylor, delivered phenomenal service from start to finish. Attentive, friendly, and incredibly professional, Taylor made sure everything was perfect without missing a beat. The level of care and hospitality was truly outstanding. What sets this location apart is the consistency and quality of the service. Even though I live further away, I would gladly drive to this Chili’s any day over any other closer option. The team here goes above and beyond, and it shows. The service is impeccable, the atmosphere is welcoming, and every detail feels intentional. Huge shoutout to Taylor for making a great meal even better. I was seated on Saturday at around 5pm
Got Brian as our server and he was absolutely amazing! We came to try their 3 for me deal and it was WORTH IT. We walked in on a Sunday night right before football started and it was slammed, however we were seated immediately! We did not even realize that the kitchen was behind because of how great the service was - Brian kept checking in on us, offered us some chips and salsa, and was ON TOP of refills. The food itself was great. We all had different variations of the burger and killed it. This location has def earned themselves some repeat customers. Thank you so much Brian and the rest of the santee crew!
So much fun in the bar and I especially love the $6 Monthly Margarita specials. Luke is an excellent bartender too! Very friendly and quick to help you.
We came in for dinner and it was a great experience! Everyone was super friendly and attentive. Our server Cameron was great and even the general manager Austin took time to come and check on us to make sure we were okay! Would definitely eat here again. The food and service were great!
Nice updated and service was great! I have not eaten at a chilis in years, the food was good. Burgers and fries were great. They have servals deals and you can dine for great prices. If you sign up for the rewards then you get free chips and salsa. They accommodated our large party easily.
The star of the lunch was our server Elliana. What an incredible experience she provided. Made helpful recommendations and kept a vigil eye on our table. She made our visit, and everyone at the table commented on how good she was. The food was good bot took a back seat to the service. Thank you! I WILL BE BACK
We came in for lunch, there was a Fat tire beer waiting when I came back from the restroom! Enjoyed a plater of fajitas with shrimp, grilled chicken and steak. It came with all the trimmings, I asked for tapatío the bartender said chili’s doesn’t carry it but she shared her own chalula stash with us! What a wonderful addition to a perfect lunch. Thank you for being so accommodating. There’s is ample parking and the garden with its paths is very nice. Will be back
Chili's is absolutely amazing 10/10. Amazing food, served quickly, amazing staff, availability, quality, time, environment. Everything ur looking for in a restaurant, I promise you they will meet your expectations! I went two days in a row around dinner time. Theres a bar, if you want to get some drinks. But there's also a completely different section where everyone and their families were. I seen tons of families, Dads taking their families out for dinner. You can tell this is one of their favorite places to go, huge parties, or one or two people, this place is absolutely for a variety of different people. They sat me down quickly with my best friend. Everywhere is clean and well-taken care of. The menu has so much variety of foods, soups, salads, drinks, alcohol, etc. I went two days in a row! And BOTH TIMES they brought the food out within 10-15 minutes, for two people. Not even joking!! Both times! I received my food so quickly, it was freshly made. The staff, the waiters/waitresses, the cooks, etc. You can tell they actually care, they work SO WELL together, its such an efficient, organized system they have. It works perfectly. Literally 10/10 service. The waitress always made sure i was good with a quick glance but didnt bother you constantly for no reason. They made my experience beyond any other restaurant i have gone to in my life. (A close second is any steak house lol. But they still take long). I definitely recommend this place. Whether your going by yourself, or with friends or family, this place will suit your needs. And the food is such good quality, hot, fresh, tasty. You WILL be eating those leftovers! I love it here. Lastly, they have an electronic tablet at EACH table, for people of all ages to play games on, along with checking out/paying at your own convenience!! It was super easy to just swipe my card on the tablet and leave!? I was like wow.. This place is amazing lol Definitely coming here again
Delicious foods and drinks. We love the cops and salsa and you can get them free every visit when you join their rewards app. Our service was exceptional. We came at 5pm pn a Wednesday. No wait. Clean. Good was hot and fresh. With my party of 5 everyone raved over their meals. We will be back!
food service and price\n\nThe food was cooked perfectly. The fries were delicious. It was a reasonable price of $10. We got soup, or salad, fries, and a hamburger. It included a drink, I think and …
food service and price\n\nThe food was cooked perfectly. The fries were delicious. It was a reasonable price of $10. We got soup, or salad, fries, and a hamburger. It included a drink, …
food service and price\n\nThe food was cooked perfectly. The fries were delicious. It was a reasonable price of $10. We got soup, or salad, fries, and a hamburger. It included a drink, I think and …
food service and price\n\nThe food was cooked perfectly. The fries were delicious. It was a reasonable price of $10. We got soup, or salad, fries, and a hamburger. It included a drink, I think an…
This is my dad's favorite place for lunch, so I decided to go with him and try it. I got the $10.99 smash burger deal and it was great!\n\nI got a large hamburger, salad, Mac and cheese, and a dr…
Not sure why they only have 3 stars...but it wasn't that for us. We were greeted by a very polite hostess, we were 5th in line with a 15 min wait..,,all of a sudden we were bumped up as a party of …
They are amazing people. Food comes out hot and tastes good. The drinks for the bar are good if they don't set at the bar to long before the server brings it to you. Cause the ice melts and you hav…
I just had the most amazing fast-casual dining experience of my life. No exaggeration. The food was immaculate and the wait was not too long. What really is the spotlight of the show was the servic…
The service is always great, the food is always great and the restaurant is always clean! By far the best chilis I've personally been to! Had to let the GM Austin know my wife and I were super impr…
You can't beat the price of the flavor. I'm always so happy when I come here. Right not the 10.99 for a drink starter and burger is just the best!
Took some out of town friends here last night and had a great dinner. The service was really good and our server was very attentive. I had a BlackBerry Blitz made with tequila and it was so delicious! It's sweet, so if you don't like sweet drinks, you won't like this one. I had the loaded baked potato soup and it was satisfactory. I believe it could have had a little more potato in it. The Cajun pasta was amazing. Very delicious and I would have it again. We had the Chocolate Molten Lava cake for dessert & that was amazing. Overall, it was a pretty good experience and everybody's meals were pretty good.
Service was spot on. Big Mouth Bites aka sliders were decently good. Street corn was way overcooked. Chips and salsa are really good. Lite, crispy chips. Overall a nice place to eat. Others in the party had southwest egg rolls, brisket quesadilla, chicken sandwich (which was huge) and a cheese burger. No complaints. The enchilada soup is a favorite.
Food was great staff was too busy for refills and condiments
Great food and excellent service (for the most part). Calories are on the high side though, but the food is delicious. The steak was cooked to perfection. I recommend any of the salads
Met my Brother and Niece, bit loud if you want to catch up, but overall good place to catch a game.
For a chain restaurant, this location is pretty decent. Service is friendly, consistent, and usually pretty fast. During the lunch rush you may be waiting awhile, though. I always order the Cajun shrimp pasta and it's pretty delicious every time! Plus, their chips and salsa are surprisingly good for a chain restaurant. Their long island iced tea is really yummy as well. It's also well suited for kids - they have a decent kids' menu. Also, for $2.99, you can add unlimited games on their tablet for when the kids need a distraction! Overall, I'm always satisfied when I eat here and would recommend to anyone looking for decent food at a good price.
A good spot for bringing together folks who like barbecue style eating. The menu has a lot of options with fried and BBQ foods. It also does include calorie counts for those looking for a bit more healthy eating. Overall just fine
My mom loves to go to Chili's and get the Margherita of the month. While we're there, we take advantage of the free chips and salsa and get the sampler appetizer I love. This month, though, the Marg was not that great, and the server was a bit scattered, but you know, we'll be back for the next Margarita since it's our monthly ritual 😉
The double bacon cheeseburger was amazing and juicy! Fries were good! The wicked margaritas for $6 were rlly good too
Took a little bit longer than normal, but the food was great. However there peanut butter pie is $16 a slice....... I don't think so.
Had a very nice lunch recently at Chili’s in Santee! Sitting in the bar area is always a fun vibe and everything was nice and clean. The service was reasonably friendly, timely and efficient. I noticed the new Ziosk device is a smaller form factor now and much less tacky and obtrusive than before. I was really impressed by their Hand-Battered Chicken Crispers! If you’re a fan of the venerable fried chicken tender, this one is an absolute standout. Plus, it comes with your choice of two dipping sauces. I ordered it as a “Crispy Chicken Crispers Combo” which comes with fries and white cheddar mac & cheese. What truly flummoxed me was how terrible the mac is! It was truly awful. Just a sad, soupy mess. A combo platter like this would be much better with a side of crispy, cool coleslaw or something. Not sure who at Mother Chili’s corporate office thought it was a good idea to serve mac & cheese with fries, but it’s not a good idea.
Chili's is good. Love the bottomless chips and salsa. I always get the burger on the three for me menu. Appetizer, Burger, and a drink all for around $11. Cheaper than most fast food restaurants for a similar meal. Service is good, but it is very loud in there... There are a lot of different TVs, with a lot of different sports on. If you're a sports fan, this is the place you want to go. We just wanted to go out for a nice dinner at a reasonable price. We did get a good dinner at a good price, but it's a little hard to hold a conversation sometimes.
People might not realize you can exchange a deep fried chicken sandwich for a grilled chicken sandwich. Can’t even get rid of the bun then you can exchange the french fries for asparagus or mashed potatoes.. It’s really easy to have a healthy meal at Chili’s.
Always a nice place to stop for some quick eats, seasonal or traditional drinks, and to watch a game! Staff are always so friendly and accommodating, some are even pretty funny! Service is great, especially in the bar, with check-ins, refills, and food delivery. Food is consistently well prepared and tasty. Mixed drinks, they'll sneak up on you as they're nicely balanced so you can enjoy them not just try to drink them.
Skillet Beef Queso is back! I was so sad to see this gem leave the menu a few months back. The queso is SO good! \n\nThe steak on the fajita was a bit over cooked, such a crime for a steak. Over …
Had a very nice lunch recently at Chili's in Santee! Sitting in the bar area is always a fun vibe and everything was nice and clean. The service was reasonably friendly, timely and efficient. I not…
Queso lost the beef and became thick and weird..... flavor was ok.\nSalsa was red, almost salsa-flavored water. What happened there, chili's? It used to be so good and stay on the chip!\nHad the Ca…
The last couple of times I've been here I've been underwhelmed. Meh tasting food, overpriced chips and salsa (priced that way so that you don't buy them and spend money on other things). The le…
on 3/14/2022 we were made to wait approximately 30 minutes while there were open tables with dirty dishes on them not being cleaned up promptly. after being seated our server promptly took our orde…
on 3/14/2022 we were made to wait approximately 30 minutes while there were open tables with dirty dishes on them not being cleaned up promptly. after being seated our server promptly took our orde…
I like Chilli's . It's a casual atmosphere. Only thing missing is more food selection. The burgers are juicy and fresh. The service was excellent. A server named Luke was wonderful. Wish there were more options on the menu, but it's decent food
Called ahead, was a 45 minute wait. Went later and waited about a half hour. Was able to get a drink at the bar after it cleared out a bit. The bartender was very responsive and made a sweet margaritas, which was very good. After going to the table, the service was fair, not very responsive, and slow to get drinks and to order food. Asked for salt & pepper and received 2 packs. Asked for a lot more and then received a few more packs. Had to ask for fries, which was supposed to come with the order. The shredded beef and beef empanada combo was delicious.
We went there for my Birthday it took like 15 min to get our drinks after ordering the food was good but it wasn't really hot like it sat in the counter ready for pick up for while we heard in the background some employees where singing happy Birthday song to a patron 15 after my wife told our waiter that it was y birthday and she wanted to see if they can sing the song, the waiter replied well let me ask them but I don't think they want to come over they are busy the restaurant wasn't full at all. My wife then ask if we can get cake (cheesecake 🎂) he look at us like we were being pushy now. Well we now know not to visit this restaurant anymore just go to any other locations
I mean it's a chili's; cheap booze, fairly priced meals and plenty of locals to strike up a conversation with.
It's hit or miss wether you'll get good quick service or not. Sometimes it's fast, sometimes it can be close to an hour before our food arrives. We had a group of 8 this last time. The service was good, but my only complaint was how the waitress split the check in the beginning and then referred to us by that check. Instead of asking "what would you like to order?" She would say "check 1, whats your order?" Then go to the next person and say "check 2...". It just felt so impersonal and that's just how she saw us, as checks and not customers or people. Oh and we never got the chips and salsa we ordered. But they took it off the bill when we asked about it after our regular meal arrived
I had eaten there for lunch my steak was a little more well done than I expected but still good. The 3 stars because there was only one waiter and he did the best he could to help everyone but we had to wait a little to get our checks and I had ordered some nachos to go for my boyfriend. Which took really long to come out as well. By the time I got home and my boyfriend saw the nachos the chips were burnt and hard to eat. Also super soggy, and the meat tasted old. I've had good experiences here before but this time was just not one of them.
Well, I tried to get a sirloin steak cooked medium-rare. The first one was RARE rare, and about 98% gristle, the second one was, as the manager described it, "jerky". So I gave up, but Haley, the delightful manager, took my drink off AND let me take the third attempt home at no charge. Props to Haley for doing things right. I still haven't looked at the third attempt. Wish me luck!
Chilis is Santee is busy... all the time! Staff is usually fast and friendly but they are busy busy and have lots of tables. It's nice they have the take kiosk just in case to order and pay on.\n\nFo…
Chilis is Santee is busy... all the time! staff is usually fast and friendly but they are busy busy and have lots of tables. It's nice they have the take kiosk just in case to order and pay on.\n\n…
We sat at the bar to avoid a 15-minute wait in a pretty empty place (Monday afternoon around 4pm). The bartender took our order, but different people serve. Chips and salsa good, Cajun chicken pasta good but not hot. No chance to send it back, as new bartender was chatting with her best friend. Got a to go box and reminded her we ordered choc chip cookie dessert. Reminded bartender two more times - after being asked if we were okay - and then reminded other bartender we were still waiting for my drink and dessert. Bartenders chatting with each other, paying no attention to customers. I got up and got my own limes for my drink and no one noticed. Even the MOD had to be flagged down to listen to a complaint, after we asked a sever to get her for us. Cookie dessert finally arrived, but not as ordered. MOD comped our food, which we appreciated. Skip this place.
Food and service was great. However, they took away the host stand and it looks very unprofessional. The host now has to awkwardly stand with a tablet mounted on the wall. Also, they took away the benches for people waiting. It’s not as welcoming of an atmosphere as it used to be. Poor decision on management’s behalf.
Server was very nice but slow, apparently they were short staffed even though the place was empty. Just another group of parents with kids from a little league team screaming and running about without responsible adult supervision. The food was awful, I got the runs later that evening. My first and last time there. I've heard all the hype about Chili's ribs which were ok but I wouldn't go back. Sorry just being honest, the "nachos" was 1 tortilla cut up into pieces like a pizza, deep fried, and topped with really lazily smeared sparse toppings... Recommend skip this establishment... Steak was really tough over salted and gristly. Ew!
This was our first visit to this location. We regularly visit various different Chili's locations during our travels and have come to expect a good meal no matter which location we are at. This is the first time we've ever had a bad entree. I ordered a smokehouse combo with dry rubbed ribs and smoked brisket, to go. As a brisket lover I can tell you this was some BAD brisket. What came were 2 super thin cuts, of tough and dry meat, that for some reason were coated in a peppery bbq sauce (which was not in the description). It was just plain BAD. I will NEVER order this again. Unfortunately, the other item was not good either. The dry rubbed ribs we just that, DRY. My first bite I actually choked and couldn't swallow the rib meat...when I finally unclogged my airway I was assulted by spiciness. I'm not sure what happened to their rub, but my ribs were caked in .5 centimeter thick coating of almost pure pepper. No other flavor notes whatsoever, just pepper. I literally WASHED the rub off the meat, just so I could have something to eat. On a positive note, my husband's turkey club was good and my kids didn't complain about their food. This dinner was definitely far from their normal standards. As a dietary issue those who chart their food (like diabetics and those on a keto diet)should be aware that items like the brisket come with unadvertised BBQ sauce...on top of not tasting good it really messed up my macros
First time eating here. Was asked by the waitress if we wanted to start off with some chips and salsa. We said sure. Chips weren't fresh and we're extremely salty & so was the salsa. Played the game at the table white we waited..then we got our food, chicken strips with honey Chipotle sauce were also very salty and the little hamburger appetizers werent fresh tasting either. .got the check and we're shocked to see that the chips weren't free and the game wasn't free either. 🤦♀️ we wont be back.
Zero if possible, not for the food but for the service, the FOH girls were terrible. 4 families ahead of me were seated even when I came in 35 minutes before them, same size of party. Absolutely ridi…
Zero if possible, not for the food but for the service, the FOH girls were terrible. 4 families ahead of me were seated even when I came in 35 minutes before them, same size of party. Absolutely ri…
Zero if possible, not for the food but for the service, the FOH girls were terrible. 4 families ahead of me were seated even when I came in 35 minutes before them, same size of party. Absolutely ri…
We had a party of 15 and called ahead to check wait times and availability, being told there was no wait and that reservations weren't possible. However, upon arrival, we were told we would wa…
They wouldnt let me get stuff because i needed to sign up to be a member and i asked for a glass of water before i got my fos and there was a fly in it
hamburger was raw and then got told to bring back all my food if I wanted full refund worst service ever
The service for getting a table is terrible and I found the Hostess to be very rude. It seemed she went out of her way to discourage me from being seated. The restaurant isn't all that clean (Dirty F…
The service for getting a table is terrible and I found the Hostess to be very rude. It seemed she went out of her way to discourage me from being seated. The restaurant isn't all that clean (Dirty…
I recently read that newly-appointed upper management at Chili's was shaking things up to lower costs and restore profitability. I wanted to find out personally how that was going. And I was not dis…
I picked up an order for my family and was completely disappointed with the quality of the food. We used to love going to Chili’s and had it on our regular rotation but this location has completely gone downhill. We got the quesadilla explosion salad, 16 boneless wings, and three chipotle bowls. We ordered one bowl without avocado and all the bowls came without avocado. Then came the worst part, we all took one bite and threw it all out. Tortilla strips were completely blanketing the salad/bowls and tasted like they were left out overnight. Absolutely disgusting!! We will not be returning. If you are debating on where to eat, choose somewhere else.
Today me and my daughter decided to dine at Chili's in Santee. To my surprise, they didn't have a wait time, despite busy hour, and we were seated right away. And then the fun began. We were completely ignored for good 15 minutes, and finally the waiter decided to say hi to us. I started to order, they did not have every other item that I wanted to order. Anyways, he goes away, and after 10 minutes our soda drinks arrive. After another 15 minutes the waiter comes up again and says that our food will be a little late since they're very busy. By the way, I ordered a salad and some appetizers, imagine if I ordered burgers lol. I said well, can we have some chips and salsa so that we have something to be busy with, he said sure! And we lost hom again. Another 10 minutes go by and I grab my daughter and we just walk out. Piece of advice to the management, if you don't have the capacity or the workforce, you shouldn't just invite people in and make them wait forever, that's elementary disrespectful.
The food is cold specially the fries I already tell him the fries is old and cold. They take it and they heat it same fries and they bring it to me and I tell them again I ordered burger with the fries the burger no test the fries with the burger, old I order grilled onion, They bring grilled onion from the refrigerator cold .
Very disappointed. I eat at Chili's a lot. Last night we ordered 2 orders of the shrimp tacos and some chips to go. 3 tacos in each order. All the tacos were cold like they just came out of the refrigerator. And the chips were still stale, hard as a rock. Very disappointed. 36 bucks for cold food.
Horrible food especially the alcohol, I returned my Margarita and actually paid for my appetizers and went to another restaurant next door. It was that bad! The waitress was not interested in serving us and whispered when she spoke. Just an overall strange experience
So let's start off by the fact I had to carrie a high chair all the way to table being pregnant because my waitress just didn't have time to do it herself. Than when she did come around again we didn't see her for another 15 mins or so after she dropped off our drinks. When we placed our order in it arrived super cold and when it was time for the check we had to go looking for her to pay it and she replied I'll give you change as of she knew her service didn't deserve a tip. We still have her a 10 dollar tip. The only reason I keep I saying she is because my waitress never gave her name. In all it was such a horrible place to eat. My family will never be eating there again. The back workers helped my table more than my waitress even the bar people had to give us things because she refused to come serve us. Once I figure out her name I will be calling the store to speak to the general manager.
Ordered 3 for 3 smash burger special I ask for my burger plain onion only plain means nothing 3 x well done it comes out specialsauce I'm like no big deal just let me have a new bun and some onion cut it its si pink in middle can't eat waste of money and my time
Bad service, rude personnel terrible food had to send my steak back. Quesadilla was drenched in Greece. Terrible food.
I ordered a grilled chicken sandwich and French fries. The meal was so salty I could not eat it. My sister-in-law ordered fajitas and they too were so salty. I will never come back again. Good thing I didn’t have health issues and needed to avoid sodium.
Today, I was highly disappointed in my order. I just picked up my food. I ordered the Ancho Salmon with Mexicsn rice and a side of corn on the cob for $21.99. I would expect a little more rice than what I was given. I feel like I was given someone's leftover from their plate. I guess nowadays you don't get what you pay for. ☹️👎🏾👎🏾👎🏾
Ordered bone in wings and received boneless wings. Having stuff delivered already cost a lot and to get something you didn’t want is not ok and messed up the sauce on one of the order of wings as well.not everyone likes boneless wings…ended up throwing it away was dry hard and just nasty..
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9804 Mission Gorge Rd, Santee, CA 92071
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9804 Mission Gorge Rd, Santee, CA 92071
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